Care Provided by Orchid Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
Personal Care Services
- Washing & Dressing
- Companionship
Household Services
- Food Preparation & Serving
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Contact Orchid Care to get a personalised quote
Good to Know
Owner
- Zamss Ltd
- Private Owned
Person in charge
- Vasoulla Georgiou (Manager)
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Orchid Care Reviews (8)
8.9
Orchid Care has a Review Score of 8.9 (8.882) out of 10, based on 3 reviews in the last 2 years.
Over all time Orchid Care has 8 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Orchid Care
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Review from Gaddy T (Daughter of Client) published on 12 March 2026 Submitted via Website•
Overall Experience
Great service provided. Flexible and reliable. All staff were respectful, kind, helpful and compassionate not only to my father but also to myself and my brother. Respected our wishes to wear shoe covers in the house. Would highly recommend.
Great service provided. Flexible and reliable. All staff were respectful, kind, helpful and compassionate not only to my father but also to myself and my brother. Respected our wishes to wear shoe covers in the house. Would highly recommend.
↩Reply from Sajda Butt, Director at Orchid Care
Thank you very much for your review and kind words.
Review from Rina P (Wife of Client) published on 15 May 2025 Submitted via Website•
Overall Experience
I cannot express enough gratitude for the exceptional care my husband has received from Orchid Care. The team has been truly dedicated to ensuring his well-being and comfort, and it has made a significant difference in our lives.
Communication with the company has been seamless. They are always...
I cannot express enough gratitude for the exceptional care my husband has received from Orchid Care. The team has been truly dedicated to ensuring his well-being and comfort, and it has made a significant difference in our lives.
Communication with the company has been seamless. They are always available to answer questions and provide updates, which gives us peace of mind. The consistency of care has been outstanding, and it's reassuring to know that my husband is in such capable hands.
The caregivers are not only highly skilled but also incredibly kind and patient. They have built a wonderful rapport with my husband, making him feel valued and respected. Their presence has brought him joy and comfort, and it is evident that they genuinely care about him.
Communication with the company has been seamless. They are always available to answer questions and provide updates, which gives us peace of mind. The consistency of care has been outstanding, and it's reassuring to know that my husband is in such capable hands.
The caregivers are not only highly skilled but also incredibly kind and patient. They have built a wonderful rapport with my husband, making him feel valued and respected. Their presence has brought him joy and comfort, and it is evident that they genuinely care about him.
Thank you for your incredible support and care.
↩Reply from Sajda Butt, Director at Orchid Care
Thankyou for your kind words, I will pass on your message to the team.
Review from Liliana B (Mother of Client) published on 14 May 2025 Submitted via Website•
Overall Experience
Our Mums Carers are so kind, friendly and are all professional. They always arrive prompt everyday and are always so polite.
The manager and the team at Orchid Care give us so much loving care and support. We cannot thank them enough
Our Mums Carers are so kind, friendly and are all professional. They always arrive prompt everyday and are always so polite.
The manager and the team at Orchid Care give us so much loving care and support. We cannot thank them enough
↩Reply from Sajda Butt, Director at Orchid Care
Hi Many Thanks for your kind Words we will pass this on to our team
Review from Maria P (Daughter of Client) published on 16 July 2021 Submitted via Website•
Overall Experience
I am very happy with the level of care my mum receives the carer goes that extra mile to put a smile on my mum's face every day and is always on time. The manager contacts me and speaks to me regularly regarding my mum and mother-in-law's care packages. They are very professional and listen to the...
I am very happy with the level of care my mum receives the carer goes that extra mile to put a smile on my mum's face every day and is always on time. The manager contacts me and speaks to me regularly regarding my mum and mother-in-law's care packages. They are very professional and listen to the needs of their clients. After the experience I had with my previous care agency Orchid care is a breath of fresh air.
Review from Leonard D (Brother of Client) published on 7 August 2020 Submitted via Website•
Overall Experience
I live 60 miles from my brother who is the client but find the communication with the care supplier both swift, helpful and friendly. My brother finds the visiting carers kind, friendly and good-natured, taking their time to give him his bed bath and dress him in the morning and prepare him for...
I live 60 miles from my brother who is the client but find the communication with the care supplier both swift, helpful and friendly. My brother finds the visiting carers kind, friendly and good-natured, taking their time to give him his bed bath and dress him in the morning and prepare him for bed. He bonds well with the carers and enjoys their visits. In addition, monthly, he receives a managerial visit to ensure everything is satisfactory. When there have been unforeseen delays when paying the invoices the financial department has been very understanding and helpful. Both myself and my brother and very happy with the level of care and service he receives.
Review from B P (Client / Service User) published on 4 August 2020 Submitted via Postal Card•
Overall Experience
Our carers are all very professional, friendly, kind and very helpful. They are also extremely prompt and arrive on time which is very important. Our carers give myself and my family peace of mind knowing that I am safe and extremely well looked after. We are very fortunate to have Orchid Care as...
Our carers are all very professional, friendly, kind and very helpful. They are also extremely prompt and arrive on time which is very important. Our carers give myself and my family peace of mind knowing that I am safe and extremely well looked after. We are very fortunate to have Orchid Care as our care agency.
Review from C D (Daughter-in-law of Client) published on 4 August 2020 Submitted via Postal Card•
Overall Experience
Orchid Care have looked after both my mother and father-in-law for the last six years. We have been extremely satisfied with the service provided, both with the office staff and the carers. The carers we have had are always polite, caring and thorough and are a credit to the company. Without them,...
Orchid Care have looked after both my mother and father-in-law for the last six years. We have been extremely satisfied with the service provided, both with the office staff and the carers. The carers we have had are always polite, caring and thorough and are a credit to the company. Without them, I do not know what we would have done. Thank you Orchid Care.
Review from B O (Son of Client) published on 22 July 2020 Submitted via Postal Card•
Overall Experience
Regular carers have a wonderful association with Mum.
Regular carers have a wonderful association with Mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2020Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Orchid Care.
Accreditations
There are no accreditations posted yet for Orchid Care.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Orchid Care
How many Carers does Orchid Care employ?
Orchid Care employs 45 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Orchid Care to verify any information. View our terms and conditions. Orchid Care has a Basic Service -what a Basic Service includes.