I am very happy being with Caremark.E F(Client / Service User)
Always nice and pleasant and always makes me laugh.Neil S(Client / Service User)
the carers have become like family.Mavis S(Client / Service User)
I am very happy being with Caremark.E F(Client / Service User)
Always nice and pleasant and always makes me laugh.Neil S(Client / Service User)
the carers have become like family.Mavis S(Client / Service User)
Looking for care & support in your own home, contact Caremark Broxtowe & Erewash. They will at every stage guide you through the process which will enable the amazing care team to provide supportive professional care for yourself or you loved one.
Caremark Broxtowe & Erewash is a multi-award winning home care company providing individually tailored care and support packages to help adults enjoy living in their own home throughout Broxtowe...
Looking for care & support in your own home, contact Caremark Broxtowe & Erewash. They will at every stage guide you through the process which will enable the amazing care team to provide supportive professional care for yourself or you loved one.
Caremark Broxtowe & Erewash is a multi-award winning home care company providing individually tailored care and support packages to help adults enjoy living in their own home throughout Broxtowe (Nottinghamshire) and Erewash (Derbyshire).
Caremark Broxtowe & Erewash has a Review Score of 9.9 (9.899) out of 10, based on 25 reviews in the last 2 years. Over all time Caremark Broxtowe & Erewash has 66 reviews.
Reviewer Connection to Caremark Broxtowe & Erewash
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Showing 66 reviews matching selected criteria
Review from Andrew B (Son of Client) published on 29 July 2016 Submitted via Postal Review Card•
Overall Experience
The staff members have have met and dealt with have all been polite and professional, but more than that, they make a definite effort to be kind and understanding.
The carers who come to care for my mother are on time and diligent, they are smart and professional and provide the service required...
The staff members have have met and dealt with have all been polite and professional, but more than that, they make a definite effort to be kind and understanding. The carers who come to care for my mother are on time and diligent, they are smart and professional and provide the service required admirably, more than that, they are helpful, within the limits of their specifications, to do everything they can to help my mum.
I feel confident for her well-being knowing they are there.
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Review from Wendy B (Wife of Client) published on 24 May 2016 Submitted via Postal Review Card•
Overall Experience
We are happy with the service provided as my husband is very comfortable and happy.
We are happy with the service provided as my husband is very comfortable and happy.
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Review from Audrey Irene G (Client / Service User) published on 20 May 2016 Submitted via Postal Review Card•
Overall Experience
I have the best homecare. If I want something they are both there. I count them as my friends. They help with my shopping, hairdressers and bank.
I have the best homecare. If I want something they are both there. I count them as my friends. They help with my shopping, hairdressers and bank.
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Review from Beverley F (Daughter of Client) published on 18 May 2016 Submitted via Website•
Overall Experience
My sister and I have been very pleased with the help and support provided by Caremark since February 2016. The carers themselves have all been really lovely and friendly. They make sure that mum takes her medication properly and that she has plenty to eat and drink during the day. They help out...
My sister and I have been very pleased with the help and support provided by Caremark since February 2016. The carers themselves have all been really lovely and friendly. They make sure that mum takes her medication properly and that she has plenty to eat and drink during the day. They help out with her laundry (putting the washing on the clothes-airer), they will hoover through the flat for her, and even help her out if she's got into a mess with her knitting. Having the carers looking after mum is very re-assuring for us as we can't be with her all the time. We know that mum will have a bit of company and someone to have a chat with everyday which I know she really enjoys and benefits from enormously.
We are very happy and satisfied with the service provided by Caremark so far, and so is mum. Thank you.
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Review from Geoffrey H (Daughter of Client) published on 13 May 2016 Submitted via Postal Review Card•
Overall Experience
We have carers 4 times a day to support my father with a variety of care i.e washing, dressing. meals etc. He is the most caring and professional person who is part of a team providing care for my father. He has a gentle manner and nothing is too much trouble. My dad feels a really strong bond with...
We have carers 4 times a day to support my father with a variety of care i.e washing, dressing. meals etc. He is the most caring and professional person who is part of a team providing care for my father. He has a gentle manner and nothing is too much trouble. My dad feels a really strong bond with his carer and he has become a valid and welcome visitor and enables my dad to keep his dignity at all times.
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Review from Jean (Daughter of Client) published on 19 April 2016 Submitted via Website•
Overall Experience
Though we have not been using Caremark for very long we are very satisfied. All seems to be going well with the care and duties that the ladies carry out, mum seems to be very content and settled with the carers that are visiting her and they are very quick to let us know when anything is wrong or...
Though we have not been using Caremark for very long we are very satisfied. All seems to be going well with the care and duties that the ladies carry out, mum seems to be very content and settled with the carers that are visiting her and they are very quick to let us know when anything is wrong or needs to be looked into.
↩Reply from Care Team, Care Team at Caremark Broxtowe & Erewash
Thank you for the positive feedback. The care team will continue to ensure a professional caring service is provided to your mother.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2024
Overall Requires improvement
CaringGood
EffectiveRequires improvement
ResponsiveGood
SafeGood
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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