Altonian Care

Room 1, Alton Community Centre, Amery Street, Alton GU34 1HN
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6 Reviews
  • Altonian Care, Alton

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £26

These prices are only a guideline, please contact Altonian Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Sylvie Stamp

Person in charge

  • Sylvie Stamp (Manager)

Altonian Care Reviews (6)

Over all time Altonian Care has 6 reviews.

Overall Experience

  • 5
  • 0
  • 1
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Date Published

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6
Overall Experience  Overall Experience 5.0 out of 5

Huge thank you to Altonian Care, they looked after my mum in law with dignity and respect. They were also a great support to myself and my family, always ready to answer any questions you may have regarding her welfare nothing was too much trouble. Once again thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent staff who understand the needs of people affected by dementia. They treat their clients with the utmost care and dignity.

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Overall Experience  Overall Experience 5.0 out of 5

Been with this agency for roughly four years now. All carers and office staff are polite and courteous. My care plan is regularly reviewed and I have an allocated key worker who I have meetings with. It gives me the chance to discuss any concerns with my care. The office staff inform me of any changes
in times with my rota either by telephone or text message which is fantastic. They try and work visit times convenient to me so I'm not inconvenienced. Allowing me to plan my day.

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Overall Experience  Overall Experience 5.0 out of 5

All very good careers.
Always helpful and polite on time.
No further comments.

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Overall Experience  Overall Experience 5.0 out of 5

The service here is excellent. My carers always turn up if sometimes late. I understand the problems of running this service and managing with staff sickness and holidays.

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Overall Experience  Overall Experience 3.0 out of 5

Our service could do with some 'fine tuning' as we don't always have any 'backup' when our regular carers are sick or on holiday.
They have also been taken out when they are short staffed which then leaves my Mother to do the work.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jul 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Altonian Care

What Type of Services does Altonian Care offer?

Altonian Care offers Home Care.

How many Carers does Altonian Care employ?

Altonian Care employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Altonian Care to verify any information. View our terms and conditions. Altonian Care has an Basic Service - more info.