Lotus Home Care Barnsley

Mum was, and is, very independent and totally against having care but the situation became critical and the decision was made. Right up until it happened, she said she was fine without care.

On the first day of care, I arrived an hour later and the improvement was unbelievable; she was sitting up reading, watching the TV with her hair done. This improvement has continued throughout her care and I feel the carers are the main reason she is alive. She loves all of the carers and sees them as new friends. We could not be happier, thank you.

The team look after both my mum 92 and my dad 91, my mum has mobility challenges and my dad has Alzheimer's. The team have been helping with my parents now for 3 months and they have risen to every challenge even as they have changed, from taking my dad to visit my mum in hospital, the cleaner we were using has recently become ill and the care team have now stepped in. We have 2 main carers only both of whom have formed great relationships with my parents and always happy to go above and beyond to help. I cannot speak highly enough of the carers and the company.

Any issues and suggestions for improvements to the care are discussed and put into place quickly.

My mother requires care at home and does not want to move into a care home. Lotus Home Care came and visited as and provide a dozen with comfort that my mother would be able to live at home independently and that they would come in as per her requirements and keep an eye on her. My mother is very happy with the level of service. The carers are very friendly.