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Caremark Chiltern & Three Rivers has a Review Score of 10 (9.991) out of 10, based on 18 reviews in the last 2 years. Over all time Caremark Chiltern & Three Rivers has 56 reviews.
Review from Eileen S (Wife of Client) published on 12 June 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for your kind words. We're delighted to hear that your husband is happy with his care and that he enjoys spending time with our care assistants. It's always our aim to provide not just support, but genuine companionship. We also appreciate your feedback about our office team-being responsive and helpful to your needs is very important to us. Please don't hesitate to reach out if there's ever anything more we can do.
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Review from Sylvia S (Client) published on 30 May 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for your kind feedback. We truly appreciate your support and are glad to hear you were happy with the service. Please don't hesitate to reach out if there's anything else we can do for you.
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Review from Maxine S (Client) published on 20 May 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for your kind review! We're thrilled to hear that you felt well cared for during your visits. Providing excellent care and ensuring our customers feel supported and comfortable is at the heart of everything we do. Your feedback means a lot to our team, and it motivates us to continue delivering the highest standard of service. We are always here if you need anything.
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Review from M P (Power of Attorney of Client) published on 16 May 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for your kind words and thoughtful feedback. Were truly grateful for the opportunity to support your sister-in-law and to work alongside your family. Our team is committed to providing compassionate, high-quality care, and its heartening to know that our efforts have made a reassuring difference. We deeply value your trust and will continue to do our very best every step of the way.
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Review from I D (Client) published on 16 May 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for your kind and heartfelt words. We're truly grateful to hear that having our care assistants in your life has made such a positive difference. Knowing you feel safe, comfortable, and supported means everything to us. Our entire team-care assistants, staff, and management-are committed to providing the highest level of care, and your feedback is a wonderful reminder of why we do what we do. Thank you for trusting us and for being a valued part of our community.
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Review from G H (Client) published on 9 May 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for your kind words! We're really pleased to hear that you've had a positive experience with our carers and the service overall. Your feedback means a lot to us and motivates our team to keep delivering high-quality care.
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Review from Barry T (Client) published on 8 May 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for your thoughtful review. We're truly grateful for your kind words about our staff and carers. It's heartening to hear that you found them not only helpful and considerate but also professional in their approach. Well be sure to share your comments with the entire teamthey will be thrilled to know their efforts are making a meaningful difference. Thank you again for your support and trust in us.
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Review from K P (Mother of Client) published on 21 April 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for sharing such a wonderful review. We're truly touched to hear how our support has made a positive difference in your lives. It's heart warming to know that your son has built such meaningful connections with our carers and looks forward to their visits-this is exactly what we strive for. Your kind words about our team's passion, kindness, and understanding mean the world to us. We're honoured to be part of your journey and are always here for you.
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Review from John B (Husband of Client) published on 21 April 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you for your lovely feedback and for highlighting the friendliness, motivation, and diligence of our staffit truly means a lot to us. Were also glad to hear that our flexibility around hospital visits has been helpful. We appreciate your comments regarding evening visit times and understand how important convenience is. Were always looking for ways to improve, and your feedback helps us continue striving to provide the best possible service.
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Review from Eileen D (Daughter of Client) published on 17 April 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for your kind words! Were delighted to hear that youre happy with the care we provide and that our team has made such a positive impression. At Caremark, we take great pride in delivering compassionate, high-quality support, and it means a lot to know that our staff are seen as efficient, friendly, caring, and trustworthy. Your feedback truly encourages us to keep doing our best every day!
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Review from S L (Mother of Client) published on 10 April 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for your kind words and thoughtful feedback! We're truly delighted to hear that you've had a positive experience with Caremark and that our team has been able to meet your expectations. It means a lot to us that you feel supported and listened to-your insight is incredibly valuable in helping us provide the best care possible. We'll be sure to pass on your lovely comments to our care assistants and office staff. Thank you again for recommending us-it's an honour to be part of your son's care journey.
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Review from Paul W (Son of Client) published on 17 January 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you for your wonderful feedback! We're so glad to hear that you are happy with the care your mother is receiving. Our team is dedicated to providing compassionate and personalised support, and it's incredibly rewarding to know we've made a positive impact. If there's anything more we can do, please don't hesitate to contact us. Thank you for trusting us to care for your loved one!
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Review from Mark T (Son of Client) published on 7 January 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for your kind words. We're delighted to know that you're pleased with the care and support we provide to your mother. Your feedback is greatly appreciated and encourages our team to continue striving for excellence. It's a privilege to care for your loved one. If there's anything further we can assist with, please don't hesitate to get in touch.
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Review from John C (Grandson of Client) published on 6 January 2025
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for your kind words! We re thrilled to hear you've had such a positive experience. Providing compassionate and reliable care is our top priority, and feedback like this inspires us to continually improve and uphold the high standards of care that our customers deserve. Thank you again for taking the time to share your feedback!
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Review from Pamela L (Mother of Client) published on 26 September 2024
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for your kind words and positive feedback! We are truly grateful for the opportunity to care for your daughter, and it means a lot to hear that you had such a positive experience with our team. We will be sure to pass along your kind words to the team.
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Review from Heather A (Client) published on 12 August 2024
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you so much for the positive review! Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible service. We're thrilled to know that we met your expectations, and we are here to support you in any way we can. Thank you again for your kind words.
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Review from S B (Client) published on 15 May 2024
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you for your wonderful feedback! We're delighted to know you're pleased with our care. It is our privilege to assist, and we are here whenever you need us!
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Review from S E (Client) published on 1 May 2024
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Reply from Nirmal Patel, Managing Director at Caremark Chiltern & Three Rivers
Thank you for your wonderful feedback! We're thrilled to hear that you're pleased with our service and support. Knowing that we're making a difference means a lot to us. If you need anything further or have any questions, please don't hesitate to get in touch-we're here to help!
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Review from Barbara P (Client) published on 16 March 2023
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Review from Maeliosa S (Daughter of Client) published on 2 June 2022
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The Review Score of 10 (9.991) out of 10 for Caremark Chiltern & Three Rivers is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.991 for Caremark Chiltern & Three Rivers is calculated as follows: ( (107 Excellents x 5) + (1 Goods x 4) ) ÷ 108 Ratings = 4.991
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caremark Chiltern & Three Rivers is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jan 2019
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View Latest ReportThere are no previous events for Caremark Chiltern & Three Rivers
Recipient:
Caremark Chiltern & Three Rivers
Date: Friday 30 May 2025 More details
Recipient:
Caremark
Date: Thursday 31 Mar 2022 More details
Recipient:
Caremark Chiltern & Three Rivers
Date: Thursday 31 Mar 2022 More details
Job Title: Managing Director
Joined: 2021
Job Title: Care Manager
Joined: 2017
Job Title: Field Care Supervisor
Joined: 2018
Job Title: Field Care Supervisor
Joined: 2021
Job Title: Care Coordinator
Joined: 2018
Job Title: Care Coordinator
Joined: 2024
Job Title: HR & Marketing Assistant
Joined: 2019
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