Caremark Chiltern & Three Rivers

5 Greenway Parade, Chesham HP5 2DA
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Top 20 award
10 56 Reviews
  • Caremark Chiltern & Three Rivers, Chesham
Caremark Three Rivers & Chiltern provides high-quality home care and live-in care to adults throughout Three Rivers, Chiltern, Amersham, Rickmansworth and Chesham.

Fully trained staff provide anything from a few hours care a week to full-time live-in care.

They provide support to adults of any age or children who need some assistance to continue living at home safely and comfortably. This could include older adults, individuals with dementia, physical disabilities, learning disabilities, those requiring support after a stay in hospital or those requiring end-of-life care.

It can provide anything from a few hours home care a week to full-time, live-in care.

Support could include help getting up and dressed, help with personal hygiene, assistance with medication, meal preparation, housework, shopping, assistance getting to appointments (such as to the GP or hospital) and companionship.

A field care supervisor will monitor your care package to ensure the highest standards are maintained, and provide a 24-hour emergency on-call service for customers.
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Care Provided by Caremark Chiltern & Three Rivers

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £33.95
  • Weekly Live-in Care Fees: from £1450

Price to be confirmed after a full individual assessment has been completed.

These prices are only a guideline, please contact Caremark Chiltern & Three Rivers to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Gabriela Lar (Registered Manager)

Caremark Chiltern & Three Rivers Reviews (56)

10

Caremark Chiltern & Three Rivers has a Review Score of 10 (9.991) out of 10, based on 18 reviews in the last 2 years.
Over all time Caremark Chiltern & Three Rivers has 56 reviews.

Overall Experience
  • 56
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  • 0
Date Published
  • 56
  • 7
  • 14
  • 18
  • 38
Reviewer Connection to Caremark Chiltern & Three Rivers
  • 29
  • 6
  • 6
  • 4
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 56, showing 41-56
Review from R W (Wife of Client) published on 18 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have only been using this care provider for one month. So far, we have found the carers to be kind and considerate and helpful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Betty W (Client) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with all care given in my home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S S (Wife of Client) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so pleased with Caremark. The Carers are so polite and caring and have my husbands best interest at heart. The Duty Manager is always responsive when we need help or have any questions.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sushma D (Daughter of Client) published on 23 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care provided by Caremark is a welcome relief after two years nightmarish experience of care for mother (who has an age-related dementia) with another care agency. On the initial visit, the field administrator noted in detail the needs of my mother. The next day the team coordinator introduced herself
and one of the carers who will work with mother. The main carer is brilliant. She is very professional, softly spoken and punctual. She has been dealing with mother compassionately and with lots of patience. I have nothing but praise for the company and their carers. They have relieved me of great stress and anxiety of not knowing who was coming and at what time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Patricia E (Daughter of Client) published on 16 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care. Can be contacted any time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C B (Wife of Client) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the kind, helpful and caring people who have come in to help my husband and myself. These people have made our lives much easier and enjoyable in every way.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Shirley S (Client) published on 14 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Peggy D (Client) published on 5 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good and helpful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Chandiben R (Client) assisted by family/friend published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really good service! Carers are really enthusiastic and caring and we will really miss them when we move.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michael S (Son of Client) published on 1 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carer not only makes mum happy she makes me very happy. If you are feeling not happy she is a ray of sunshine. She is very thorough in everything she does, we give her 14 out 10, perfect, caring, very lovely lady indeed.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Geoffrey D (Client) published on 30 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no hesitation in highly recommending Caremark. I am very pleased with the service I get. All the carers show that extra degree of care and concern which can be very comforting. They quickly adapted to meet my particular times and needs.
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  • Treated with Dignity
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Review from Hugh C (Client) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel secure and well looked after.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David H (Client) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Paul E (Son of Client) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Feel confident in your service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Josephine P (Friend of Client) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that Homecare provide is excellent. All carers are very very good. They leave everywhere as they find it. They are polite and my friend loves them, they treat her like a mum.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Betty T (Client) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the help I have had from all the carers. Food has been fine. I have been well looked after and no worries. All the carers are friendly and I am well looked after.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.991)

Overview of Review Score

The Review Score of 10 (9.991) out of 10 for Caremark Chiltern & Three Rivers is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.991 for Caremark Chiltern & Three Rivers is calculated as follows: ( (107 Excellents x 5) + (1 Goods x 4) ) ÷ 108 Ratings = 4.991
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Chiltern & Three Rivers is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (7)

Meet the Team (7)

Nirmal

Nirmal Patel

Job Title: Managing Director Joined: 2021

Nirmal is an MBA-qualified Management Consultant, with over 25 years experience in Banking and Finance prior to joining Caremark. He oversees Finance, Corporate Governance, and Business Strategy.

Gabriela

Gabriela Lar

Job Title: Care Manager Joined: 2017

As a Care Manager, Gabby is passionate about delivering high-quality care. Gabby has successfully completed NVQ Level 2 and Level 3 and is currently working towards her NVQ Level 5 in Leadership and Management in Health and Social Care.


Gabby joined Caremark in 2017 as a Care Support Worker and worked her way up to become a Care Quality Leader, Field care supervisor and later a Care Manager in March 2024.


Gabby thrives on providing high-quality service to our customers and feels honoured to be part of a company which shares the same values and passion for care that she has.

Louise

Louise Swift

Job Title: Field Care Supervisor Joined: 2018

Louise began her career in the care industry as a Care assistant, quickly demonstrating her dedication and skill. Her hard work and commitment led to her promotion to Field Care Supervisor.


In November 2018, Louise joined Caremark, where she continues to excel in her role.


Louise holds NVQ levels 2 and 3 in Health and Social Care, reflecting her extensive knowledge and expertise. Outside of work, she enjoys spending quality time with her family, exploring new places, and going on holidays.

Florin

Florin Simbotin

Job Title: Field Care Supervisor Joined: 2021

Florin began his career as a Military Police Officer in the Army before transitioning to the care sector in 2017 as a Care Assistant with another company.


In 2021, he joined Caremark as a Care Assistant and was quickly promoted to Care Quality Leader and then to Field Care Supervisor.


Florin enjoys working with both adults and children, and his sense of humour helps him build strong relationships with clients and carers alike.

Melissa

Melissa Hewette

Job Title: Care Coordinator Joined: 2018

Melissa joined Caremark in late 2018 as a Care Assistant.


She left in 2019 due to personal reasons but always maintained a soft spot for the organisation.


While working with another agency, Melissa successfully completed her NVQ Level 3. In March 2024, she re-joined Caremark as a Care Coordinator.


Melissa enjoys collaborating with both the office team and the care team. Outside of work, she loves socializing and has a passion for horse riding.

Sophie

Sophie Hutton

Job Title: Care Coordinator Joined: 2024

Sophie, our dedicated care Coordinator brings a wealth of experience and compassion to our team.


Starting her career as a child care practitioner, Sophie developed a strong foundation in understanding the unique needs of children and families.


With a keen eye for detail and a heart for service, Sophie has seamlessly transitioned into the role of Care Coordinator, where she continues to make a significant impact.


Sophie works tirelessly to ensure that every individual receives personalised attention and care to meet their specific needs.

Indi

Indi Panagoda

Job Title: HR & Marketing Assistant Joined: 2019

Indi, our Hr & Marketing Assistant, whose journey in the care industry began in 2011. Starting as a Care Assistant with another company.


Indi joined Caremark in 2019 bringing her expertise and passion for caregiving to our team. Her hard work and commitment led to her progression into office roles and to becoming an HR & Marketing Assistant at Caremark.


Indi plays a crucial role in recruiting and supporting staff, ensuring the highest standards of care. With a comprehensive understanding of both frontline care and the inner workings of the office, Indi brings a unique and valuable perspective to her current role.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Chiltern & Three Rivers to verify any information. View our terms and conditions. Caremark Chiltern & Three Rivers has an Enhanced Service - more info.