Esteemed Life Care Coventry

30A Binley Road, Coventry CV3 1JA
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10 209 Reviews
  • Esteemed Life Care Coventry, Coventry
Esteemed Life Care a truly personalised home grown experienced care provider with over 30 years of experience tackling and delivering exceptional quality care for the people of Coventry and the surrounding towns and villages.

Numerous care services are provided, with specialisms in domiciliary, dementia care for the elderly – and other vulnerable individuals who require assistance.

Esteemed Life Care prides itself in providing a range of best possible care, from providing Live in Care support 24 hours a day. Support bringing you home from hospital, hospice and help covering all aspects of day-to-day housework, companionship, and also commercial and domestic cleaning, ranging from short one-hour visits to round-the-clock support.

Esteemed Life Care are a recognised Top 20 Homecare provider, second year running, voted by its clients within the West Midlands for health and social care.

They are committed to delivering a high-quality care service to clients in the comfort of their own home. They believe home is where the heart is, and every day try their utmost best to make a real difference to hundreds of people throughout the region who choose to readily trust them.

Esteemed Life Care offers:

•       Free care assessment within 24 hours of an inquiry

•       The Care Match system is designed to find the client's perfect care companion

•       An outstanding 99 per cent care visit attendance rating

•       All Esteemed Care staff are fully-trained, highly-qualified expert care companions

•       Diverse range of services to cater for clients every need

•       Clients receive a truly personalised care plan that they create, with help from their care companions.

Reading this is the first step on the path to peace of mind. When someone signs up to Esteemed Life Care, they're not just another client, they're part of the family.

Care Provided by Esteemed Life Care Coventry

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28.50
  • Weekly Live-in Care Fees: from £1600

Our costs for our care are dependent on an in-home assessment of an individual’s needs and wishes. We can offer support in the home from few hours a day through to a full live-in package.


Most of the visiting care is charged at an hourly rate, with live-in care quoted on either a daily rate or a period of few weeks. We can discuss the level of care that is right for you and whether the cost of home care is financially sustainable for you and your family. We’ll care for your finance too.

These prices are only a guideline, please contact Esteemed Life Care Coventry to find out the exact price for your requirements.

Contact Esteemed Life Care Coventry to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Esteemed Life Care Coventry to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Peter Beresford (Registered Manager)

Esteemed Life Care Coventry Reviews (209)

10

Esteemed Life Care Coventry has a Review Score of 10 (9.986) out of 10, based on 61 reviews in the last 2 years.
Over all time Esteemed Life Care Coventry has 209 reviews.

Overall Experience
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Date Published
  • 209
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Reviewer Connection to Esteemed Life Care Coventry
  • 65
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  • 10
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  • 1
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Total of 209, showing 181-200
Review from Naomi Q (Granddaughter of Client) published on 26 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clarriots Care have been a huge support to my mum and aunties since providing excellent care to my nan in January. My nan is 88 years old and my mum and aunties have been caring for her for the last 4 years since her health has slowly deteriorated. Clarriots Care was recommended to our family by a friend
and it is such a comfort and reassurance to know my lovely nan is being cared for by people where nothing is too much trouble. I know my nan is enjoying seeing new faces and having trained professionals to support her isn't only great for my nan but also a huge worry relieved for my family. My nan has been independent for as long as she can be and I know keeping her privacy was a concern for her, however, the carers are so kind and compassionate and they adapt themselves to fit my nan's routine ensuring complete person-centred care. I couldn't recommend them enough!
Reply from Sylvie Honore, Support Worker at Esteemed Life Care CoventryThank you Naomi, we constantly strive to ensure that services are delivered in a person - centred manner and it is a great pleasure to support your nan.
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Review from Jay H (Brother of Client) published on 25 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I found the services provided to a very good standard, I have no complaints we would welcome your services again in the future.
Reply from Emma Opoku, Support Worker at Esteemed Life Care CoventryIt has been very enjoyable spending time with your sister. Thank you for welcoming Clarriots Care Coventry into your family.
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Review from J C (Client) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had such tender loving care. Nurses are so helpful and understanding I could not have wished for a better service that has been provided by Clarriots Care (Coventry)
Reply from Sylvie Honore, Support Worker at Esteemed Life Care CoventryAt Clarriots Care Coventry we pride ourselves to ensure that you receive your service in a person-centred manner and it is a pleasure to visit you and support you. Thank you for taking the time to review your service and entrusting us with your support.
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Review from V H (Daughter of Client) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are so warm, friendly and helpful. No problems at all always willing to do little things which I can't do.
Reply from Maurren Spall, Support Worker at Esteemed Life Care CoventryI am delighted that you are happy with the service you receive it is a pleasure to support you.
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Review from Shirley S (Daughter-in-law of Client) published on 12 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service. Compassionate and friendly staff providing a personal service to the client in all aspects of their needs and care.
Reply from Emma Opoku, Support Worker at Esteemed Life Care CoventryThank you for your positive feedback, it is a great pleasure to support your mother's service and thank you for entrusting us with her care.
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Review from Katie H (Daughter of Client) published on 7 December 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Reliable service with friendly staff and management. A helpful team who are easily contactable in times of need.


When Mum was hospitalised they kept in touch weekly which we passed onto Mum. Trustworthy team.

Reply from Angela Bennett, Manager at Esteemed Life Care CoventryThank you for your lovely comments, it has been a great pleasure to support your mother and get to know you all as a family and we all would like to thank you for entrusting us with the care of your mother.
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Review from Martin S (Son of Client) published on 1 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent ages reading the reviews of other care organisations. I looked at charges, everything I could as I wanted the best for Mom. From the start, the service has been professional and very friendly. The induction sessions were really helpful in allaying any fears. Now that the carers are in place
we are all very pleased with how things are progressing. Thanks.
Reply from Tracey, Care Co Ordinator at Esteemed Life Care CoventryThank you for providing Clarriots with such positive feedback - We are thrilled that Mom's care package has settled in so well, that she is happy with her carers and that you and Mom are happy with the care service being provided. Thank you for allowing Clarriots to provide your mom with care. We can assure you that Clarriots will continue to provide you and mom with the highest levels of companionship, care and support!
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Review from J M O (Client) published on 18 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great tailor-made service from carers who really do care. It was everything I had hoped for, perfect post-operative care.
Reply from Angela Bennett, Manager at Esteemed Life Care CoventryThank you for your lovely words regarding your carers, it has been a pleasure to support you and I know all the carers looked forward to seeing you. Thank you for entrusting Clarriots Care Coventry with your service.
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Review from Gina A (Daughter of Client) published on 7 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed 24-hour care at home for one week for my aged mother as she did not want respite care whilst I was on holiday. I found the agency online, communication and meetings were good with the manager and a care package was put in place. Carers were introduced to my mother prior to placement. My mother
felt that she was "well looked after" throughout the week and enjoyed being taken out of the house on small visits to shops, lunch, friends, lunch club and meetings so that she felt in touch with friends and her normal activities were not interrupted. The care gave me 'peace of mind' to enjoy my holiday and a well-earned break. I would certainly (if required) use this service again and have no hesitation in recommending to others.
Reply from Amra Medic, Support Worker at Esteemed Life Care CoventryHello Gina
Thank you for your kind review Gina. It was a pleasure spending time with your mother and ensuring that she maintained her weekly routine. I really enjoyed spending time with her and especially looking through photos and DVD's of family celebrations, mum really enjoyed talking about them with fondness. Thank you for trusting Clarriots Care Coventry with your mothers care.
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Review from Teresa (Daughter of Client) published on 1 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I approached Clarriots Care as we needed emergency overnight care for our mother, I was extremely satisfied with their service provided. The carer arrived on time and was extremely polite and respectful to our mother.


Further care was needed at a later date and this was also provided with no fuss.

Reply from Eva Hamolova, Carer at Esteemed Life Care CoventryThank you for your kind review Teresa, It has been a pleasure to be entrusted to support your mother.
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Review from Gary H (Son of Client) published on 15 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
After struggling with illness and being unable to care for herself in the short term, and work commitments not allowing me to spend more time with mother, I opted to employ the services of Clarriots Care to assist. Clarriots assessed mothers needs in her own home and environment before agreeing on a
plan that was geared around her needs. They provided care services with a dedicated member of staff who was a constant and familiar face, who was courteous, punctual and treated Mom with dignity and also encouraged her to help herself. This was paramount in the speedy rehabilitation. Clarriots have been nothing short of wonderful, the staff and management have been excellent in every way. Should I ever have the need to call on care services again Clarriots would be the only call to make.
Reply from Angela Bennett, Registered Manager at Esteemed Life Care CoventryThank you for your kind review. I am pleased that you were satisfied with the service provided to your mother and she is now back to full health. It was a pleasure to be of service and thank you for allowing us to care for your mother.
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Review from Caroline T (Niece of Client) published on 20 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having worked with care agencies in my professional life, I am now in the position of needing to have care for my elderly aunt. I am impressed by the person-centred approach of Clarriots Care and the holistic way they deliver the care required. My aunt was very unsure about having carers but is now
very comfortable and happy with her carer. The care delivered is to a very high standard and the flexible approach of the agency is most welcoming. I recently needed extra care at short notice and this was undertaken smoothly and fitted in well with my needs. I highly recommend this agency.
Reply from Angela Bennett, Manager at Esteemed Life Care CoventryHello Caroline, thank you for your kind review. We pride ourselves on providing services that are person-centred and I am pleased that you feel that your aunt's service has a holistic approach and is flexible. I would like to thank you and your family for entrusting us with providing services for your aunt.
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Review from Marion R (Client) published on 19 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer was with me for eight weeks and was a delight to have around - she took me shopping regularly and helped me with all the cleaning etc. I cannot speak too highly of her.
Reply from Amra Medic, Support Worker at Esteemed Life Care CoventryMarion I would like to thank you for your kind review and to say that it has been a pleasure spending time with you. Amra - Support Worker
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Review from Caroline H (Daughter of Client) published on 19 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Things were getting difficult with mum with her short term memory and lack of ability to care for herself was failing. I was unable to manage my full time job and care for her every need. Clarriots Care were my blessing they took the pressure away from me and made mums final days joyful for us all as
mum was so well cared for that she no longer felt like a burden to us. I will be forever grateful to Clarriots Care for the kind carer that was with my mum from day one so she felt so comfortable and relaxed in her own environment. The Manager was so attentive and kept in touch and made everyone of us feel part of my mums days, she was a remarkable lady, she was so professional but also caring beyond her call of duty.
Reply from Angela Bennett, Registered Manager at Esteemed Life Care CoventryDear Caroiline , I am so glad that your expirience with Clarriots Care Coventry was a positive one and is has been a pleasure that we as a team have been able to support your mother and you as a family and would like to take the opportunity to thank you for allowing us to care for your mother .
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Review from M A (Client) published on 17 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were very happy with the service we received from the carer.
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Review from Chris K (Son of Client) published on 24 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We selected this Care Agency in 2016 after our Mum had been hospitalised following a fall. She was also suffering from early stages of vascular dementia but wanted to stay in her own home. The Agency took great trouble to professionally assess Mum's needs and provided carers who developed a consistent
and empathetic relationship with Mum which helped to build her confidence in the support that she needed and which was well delivered. Sadly we lost Mum in January 2017 but the carers always went "the extra mile" to ensure that Mum got as much support as possible, and although she was a proud lady who liked to maintain her independence we know that she did appreciate the service that she received. If you are looking for an Agency that offers personalised care that you can really rely on, look no further!
Reply from Amy, Carer at Esteemed Life Care CoventryChris, it was a pleasure and enjoyment to be there for your mum. I still remember and share great thoughts with the team of how proud she was and what she had achieved in her life. Thank you for entrusting Clarriots Care to be there for your mum. I can still remember when your mum asked me to join her to build the Christmas tree and the amount of enjoyment and fun we both had. I am happy I was able to be part of some of your mum's life.
Thank you.
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Review from Jayne A (Daughter of Client) published on 14 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with the two carers for my father. They were lovely to him and he was very happy with them. They did a very professional job, nothing was too much trouble and they looked for any work that might need doing without having to ask. The girls were only with him for a short time
but I had peace of mind. Overall a very professional, caring service. Highly recommended. A tad expensive but you get what you pay for.
Reply from Angela Bennett, Manager at Esteemed Life Care CoventryThank you for your lovely comments. It has been a pleasure caring for dad and sharing jokes and memories. Thank you for being able to rely on and trust us with dad's well-being. He was great company and always made me laugh. I am glad my efforts are appreciated, thank you once again.

Amra (Carer)
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Review from Richard B (Son of Client) published on 2 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
This agency and its staff provide a good service to my mother and have done so for the last 5 months.
Although there is more cost involved in having a minimum one-hour length of visit, which the agency is committed to, this works well and ensures that nothing is rushed.
Staff are all pleasant and
competent.
Reply from Petra Beshiri, Clarriots Care Support Worker at Esteemed Life Care CoventryDear Richard - Thank you for your kind comment and I speak on behalf of the whole team that we will continually strive in ensuring that your mother receives the highest standard of support. Thank you for allowing Clarriots Care Coventry to deliver services for your mother.
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Review from Stephanie R (Daughter of Client) published on 27 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family are happy with how things are going with the care of my father. He seems happy with how things are going. They are always on time and if there are any problems, the carer will phone me. I would tell other people about Clarriots Care (Coventry) in fact, I have! They are a good company.
Reply from Christina, Support Worker at Esteemed Life Care CoventryHi Steph,
It's a pleasure to work with your father, all of us look forward to seeing him each week and we all say how happy he is when he sees us at the door. He is a cheerful gentleman and we're glad that you as his family have chosen to entrust his care with us!
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Review from Nigel R (Son of Client) published on 18 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer and the local manager could not have been more helpful nor more flexible in supporting my parents over the last couple of months. They have been reliable and nothing has been too big a problem. My parents have spoken very highly of them. I have no hesitation in recommending them.
Reply from Angela Bennett, Registered Manager at Esteemed Life Care CoventryThank you, Nigel, for your kind words it has been a pleasure for Clarriots Care Coventry to support your parents.
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Current Review Score: 10.0 (9.986)

Overview of Review Score

The Review Score of 10 (9.986) out of 10 for Esteemed Life Care Coventry is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 61 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 61 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.986 for Esteemed Life Care Coventry is calculated as follows: ( (361 Excellents x 5) + (5 Goods x 4) ) ÷ 366 Ratings = 4.986
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Esteemed Life Care Coventry is based on 61 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (7)

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Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Esteemed Life Care Coventry to verify any information. View our terms and conditions. Esteemed Life Care Coventry has an Enhanced Service - more info.