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Bluebird Care Lewisham & Southwark

Unit 42, Brockley Cross Business Centre, Endwell Road, London SE4 2PD
Bluebird Care Logo
Bluebird Care Lewisham & Southwark logo
My experience with Bluebird has been excellent. All the carers have been efficient, professionalJenny W(Client / Service User)
Bluebird Care Lewisham & Southwark, London
Bluebird Care is doing a good job.B C(Client / Service User)
Bluebird Care Lewisham & Southwark, London
Bluebird Care Lewisham & Southwark, London

Bluebird Care Lewisham & Southwark is a premium home care agency dedicated to preserving the independence and improving the quality of life of vulnerable adults – such as those with challenges around mobility, sensory impairment and dementia – by offering sustainable solutions to some of the problems often associated with frailty, living alone and isolation.

With meticulous attention to infection prevention and control measures, customers can rest assured their care...  

Care Provided by Bluebird Care Lewisham & Southwark

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £39.60
  • Weekly Live-in Care Fees: from £1,603

Fees for Over Night & Live-in Care available on request

The price(s) shown are provided by the agency. Contact Bluebird Care Lewisham & Southwark for full pricing details and T&Cs.

Contact Bluebird Care Lewisham & Southwark to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Kate Mortimer (Registered Manager)

Bluebird Care Lewisham & Southwark Reviews (93)

9.7

Bluebird Care Lewisham & Southwark has a Review Score of 9.7 (9.714) out of 10, based on 52 reviews in the last 2 years. Over all time Bluebird Care Lewisham & Southwark has 93 reviews.

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Showing 93 reviews matching selected criteria
Review from R B (Client / Service User) published on 2 June 2021 Submitted via Postal Card
Overall Experience

All the carers are very helpful, kind and patient. I am very pleased that they visit me and help me to go to hospital and dental appointments. Well done Bluebirds.

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Review from A L (Daughter of Client) published on 22 April 2021 Submitted via Postal Card
Overall Experience

Bluebird has been extremely helpful and professional in all they do. No task too much and the carers are polite, friendly and caring.

Reply from Heather Carter, Manager at Bluebird Care Lewisham & Southwark

Thank you for your valued feedback! Very happy to hear you are satisfied with the service we provide.

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Review from T W (Daughter of Client) published on 21 April 2021 Submitted via Postal Card
Overall Experience

The carers who come understand how to handle someone with vascular dementia which means she doesn't get upset or agitated and isn't afraid of them.

Reply from Ben Davie, Director at Bluebird Care Lewisham & Southwark

Many thanks for your feedback, much appreciated. Very pleased to hear the service is working for you.

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Review from Catherine L (Wife of Client) published on 9 September 2020 Submitted via Postal Card
Overall Experience

I have nothing but praise for Bluebird Care. Everyone who came to look after my husband was skilled, patient, kind and had a good sense of humour. They provided end of life care which was not always easy. The administration was responsive and flexible. I could not have asked for more.

Reply from Ben Davie, Director at Bluebird Care Lewisham & Southwark

Many thanks for taking the time to review us. We're very happy to read that you were happy with the service.

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Review from James R (Client / Service User) published on 6 February 2020 Submitted via Postal Card
Overall Experience

Our experience of Bluebird has been very satisfactory.

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Review from A M (Niece of Client) published on 16 December 2019 Submitted via Website
Overall Experience
When my uncle passed away this year, my aunt with several health conditions and dementia was naturally devastated and lost. Her husband and her carer was gone. They had no children and I am they're only next of kin living in California. Bluebird Care came to the rescue and has enabled my aunt to stay in her own home for as long as possible. They provide me with online daily care notes which are invaluable to me and truly are my eyes and ears. My aunt is now in hospital and will be transferred to a nursing home care as she has suffered a stroke and her home is unsafe. I have continued BB Care while she is in hospital and my intention is to continue with regular visits by Bluebird to the nursing home so I can monitor my aunt’s care and she will have a familiar face coming to visit her regularly.

I cannot speak highly enough of all the staff I dealt with. They are super responsive, professional and above all compassionate. Well done BlueBird Care - you are doing a fantastic job.

Reply from Ben Davie, at Bluebird Care Lewisham & Southwark

Thank you so much for taking the time to review us, we're delighted to hear our service has enabled you to oversee your Aunt's care from abroad and bought you peace of mind in the process - this is what it's all about! We're very happy to be continuing to care for her in her new environment and...  

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Review from R A (Client / Service User) published on 16 December 2019 Submitted via Postal Card
Overall Experience

I am satisfied with the help I get from Bluebird carers. They take good care of me - no complaints!

Reply from Ben Davie, Manager at Bluebird Care Lewisham & Southwark

Many thanks for your valued review and best wishes for the festive season! The Bluebird Care Lewisham & Southwark team

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Review from Joe D (Son of Client) published on 27 November 2019 Submitted via Postal Card
Overall Experience

My Mum has a very good relationship with the carers.

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Review from Alex P (Son of Client) published on 29 August 2019 Submitted via Postal Card
Overall Experience

Very friendly service. Our care needs have been met time and time again. The carers are professional and Mum really likes them! When I know they are going to visit, I am really content that mu will be happy and well looked after.

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Review from D P (Daughter of Client) published on 20 August 2019 Submitted via Postal Card
Overall Experience
Complete reliability really does mean peace of mind.
And that is of paramount importance and huge value to us.

Superb service thank you.

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Review from Paul S (Client / Service User) published on 31 May 2019 Submitted via Postal Card
Overall Experience

At age 99, I am, fortunately, at this time, only in need of a weekly shopping visit (I cannot walk if I am carrying heavy bags). This has been carried out, without a noticeable mistake, for several months. Other help may be needed in the future.

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Review from Desmond C (Husband of Client) published on 31 May 2019 Submitted via Postal Card
Overall Experience

Professional and caring. Well supervised. Carers are capable and supportive.

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Review from Jacqueline M (Daughter of Client) published on 31 May 2019 Submitted via Postal Card
Overall Experience

We have found the standard of care provided by Bluebird to be exemplary. The ethos of this organisation is both kind and efficient. Bluebird have not only cared for my mother but also supported us as a family through some difficult times. We are grateful to them and trust them.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 April 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (2)

News
  • Posted: Tuesday 11 Mar 2025Bluebird Care Lewisham & Southwark prides itself on providing the very best in-home care services and support to keep you safe, comfortable, and living independently in your own home. We...
  • Posted: Monday 08 Jul 2024Local home and live-in care provider, Bluebird Care Lewisham & Southwark, is celebrating its 10-year anniversary this week, marking a decade of dedicated service to the community. Since opening its...

Awards / Recognitions (4)

Meet the Team (8)

Kate Job Title: Registered Care Manager Joined: 2010
Kate

Kate joined Bluebird Care in 2010. Her customer service skills and “can-do” attitude were quickly noticed, and it was not long before she was promoted to Care Supervisor.

After nearly 3 years, Kate left to take a position as Senior Carer at a luxury care home in Bexley, South East London, where she managed a team of carers and gained further valuable insight into the care of vulnerable adults with complex care needs, as well as the management of people.

We’re delighted to have Kate back in the Bluebird Care family, in a new venture where her experience and attitude will be of real benefit.

After many years working for Bluebird Care, Kate has now taken on the exciting new role of Registered Manager.

With her knowledge, experience, and a great team behind her, she looks forward to the new challenges ahead.

Kate says, 'I have always loved and enjoyed my work in health care, so becoming a Registered Manager is the next natural step for me. It is so lovely to be able to do a job I love and make a difference in people's lives.'

Rebecca Job Title: Operations Manager Joined: 2026
Rebecca

I’ve worked in care for over 30 years, starting in residential and nursing homes before moving into hospital and community roles. Supporting people to feel safe, valued and comfortable has always been at the heart of what I do. As Manager of Operations, I now lead and support our teams to deliver high-quality care. I focus on helping people grow in confidence while maintaining strong standards around safety and compliance. I’m proud to be part of Bluebird Care, where people are truly valued. For me, care has always been more than a job - it’s a lifelong commitment to supporting others.

Lisa Job Title: Customer Care Advisor Joined: 2026
Lisa

I am excited to have joined Bluebird Care at the start of this year. I bring over 15 years of experience working with families in the education sector, along with a strong passion for care shaped by personal family experiences. I understand how important the right support is and look forward to using my experience to work closely with customers and their families, ensuring high-quality, individualised care. I am passionate about making people smile, and I believe my empathy and compassion help others feel valued and supported. The team here is incredibly friendly, and I am proud to be part of an organisation that makes a real difference.

Sue Job Title: Deputy Manager Joined: 2022
Sue

I joined the Lewisham/Southwark office in 2022 as a Care Co-ordinator, then moved over to the Supervision team and became Deputy Manager in 2024. My role is to support Care Assistants and to enable them to provide quality care that helps customers stay as independent as possible. I love the role because the work is essential for the community, and I feel supported and encouraged to develop my skills.

Maria Job Title: Customer Care Manager Joined: 2017
Maria

I joined Lewisham/Southwark office as a Care Assistant in 2017, without formal Care experience, but bringing valuable personal experience caring for my older family members. In 2022, I joined the office team as Field Care Supervisor, a role I really love. I’m central to the support and guidance of the Care team and enjoy regular contact with customers and carers. Being part of the Bluebird Care family is deeply rewarding, and I look forward to each day, knowing I’m doing work I’ll never grow tired of.

Paris Job Title: Customer Care Manager Joined: 2026
Paris

I was drawn to the care sector through personal and family influences, including helping care for my partner’s grandmother and growing up in a healthcare-focused family, with my mother working as a chemotherapy nurse manager. I began my career in a GP practice, progressing from receptionist to administrative lead, where I developed a strong understanding of patient care. I am now a Customer Care Manager, supporting clients and staff while ensuring compassionate, high-quality care. I admire Bluebird Care’s reputation for person-centred care and would be proud to join a team that shares my values

Sandra Job Title: Live-in Supervisor Joined: 2015
Sandra

My responsibility is to support carers during placements through regular supervision, ensuring the well-being of both customers and carers. Having been a carer myself, I understand the challenges they face and take pride in providing a strong support network for our lone workers. I enjoy the variety and pace of the role, meeting incredible people, and working for a company that truly cares for both its customers and carers.

Tikeera Job Title: Care Co-ordinator Joined: 2024
Tikeera

I started out in the care industry in 2008 after my grandmother received care that made a real difference to her final years. Since then, I’ve gained extensive experience in various care roles – both in the field and in back offices. My role with Bluebird Care is to ensure that Care Assistants arrive where they are needed at times that they’re expected, using our state-of-the-art logistics system. I enjoy the contact with Care Assistants and customers that I have every day, and love the fact that the work of our team is so valuable to our customers and their families.

Frequently Asked Questions about Bluebird Care Lewisham & Southwark

How many Carers does Bluebird Care Lewisham & Southwark employ?

Bluebird Care Lewisham & Southwark employs 33 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Lewisham & Southwark to verify any information. View our terms and conditions. Bluebird Care Lewisham & Southwark has an Enhanced Service - more info.