Right at Home (Portsmouth)

The team at Right At Home have supported mum for over two years now and I could not fault them. Always so helpful and accommodating. And everything done with a smile. It's a relief to know that mum is being so well looked after. Thank you

Gabby and the team are just wonderful and have really helped support my mom through a really hard year. I cannot thank all the carers enough for their kindness and compassion, we truly appreciate it.

- in the 2 months dad has been supported there have been 2 medical scares (he's in his 90's) In both cases Emma and team went above and beyond dealing with the GP, hospital and services. It was also the genuine interest shown, checking in outside of the rota to check dad is alright.

My brothers and I have more peace of mind, and dad is frankly happier in himself

The staff are efficient, helpful, willing. They cheer me up, they will go to the shops for me to get my morning paper. They help me with my catheter care which I find most useful. Particularly dear Gabrielle who looks after the changing of my catheter bag on a Tuesday. I am helped to order my medication and manage GP appointments. All staff are knowledgeable and well trained from all walks of life.

My Mum needed extra care at very short notice due to a family bereavement and as usual RAH put this in place with their usual kindness and efficiency. As a family we are always very pleased with everything they do always with kindness and support.

After a hip operation under BUPA I had to arrange my own care. My second hip op so I knew what support I would need. RAH Portsmouth was the first company I contacted. I was impressed with the person I spoke to. My instinct was correct. I signed up for their discharge from hospital package, followed by three weeks live in care, scaling down to two hourly visits a day and then one visit a day until able to go solo again. Everyone was brilliant. Coped with everything, including a hospital discharge that did not go to plan! The live-in carer was a star. Ditto the daily ladies. They were always on time and packed a great deal into those hours. When I had a potential problem with my feet swelling, a District Nurse was called to check them. Package was flexible. Tailored to my needs. Management kept in touch throughout. 1000 characters is not sufficient to fully describe how good RAH are. I would not hesitate to recommend them. Company that does exactly what it says it will.

Tiptop excellent service and quality from all areas of care, from head office staff, and all carers supplied tailored to clients wishes, Any added services and times of visits required attended to with no problems, always courteous , followed up with home visit checks by owners and head office staff, always someone on end of phone for any queries, totally satisfied would not go with anyone else.

The telephone number on my initial support pack was wrong which led to some confusion at first and meant that I could get through to the company to request a change. All sorted now.

I contacted Right at Home after a recommendation from someone. We had social care looking after Dad and were not happy at all with some of the service's. Since Right at Home came Dad is so much better, they really understand his needs and is always perfectly matched to his carers, he can be a handful. They always go above and beyond and I am always well informed if I need to know anything. We couldn't do with out them now. Emma has been brilliant with managing his care team.

I was very impressed by Right at Home. The local organization was efficient, kind, considerate and responsive to my mother's needs and concerns. Moreover the two women who moved into my mother's house while they were needed could not have been nicer and competent. It was very reassuring to know that my mother was safe and well cared for.

They are good at their job, they help me get better and friendly.

The staff at Right at Home (Portsmouth) have been kind, patient and very caring towards Mum. It has been great to see mum strike up positive relationships with several of the carers who have visited over the last few months. This has helped keep mum going over what has been a difficult period transitioning from living by herself in a flat towards full time care. We would definitely recommend their services.

My mum and I would not be without her carer and the team at Right at Home.

I cannot recommend Right at Home enough. My only regret is that we didn't organise their services earlier. They gave my dad, in his final months, such friendship and laughs, they also improved his quality of life immeasurably. His carers were always interested in him and went over and above in the care they gave him. Thank you all.

My wife receives first-class care, and that goes for timekeeping, communication and reliability, would not hesitate to recommend.

We had four main carers, who have all been there for our loved one and husband and also other dedicated carers along the way. Sadly our loved one passed in March this year, she couldn’t have received better care in the last 4 years. Very grateful for all that you do. Thank you.

Right at Home (Portsmouth) have been excellent. All of the carers have been lovely and kind. They always arrive on time and are extremely professional. We always know who is coming and a detailed audit of each visit is available to read via the app. They are also very responsive, adding in additional visits at very short notice. It's been very reassuring to know that Mum is now getting the care she needs and I'm so pleased we chose them.

I was apprehensive about the care for my brother as he needed companionship rather than physical care. After much consideration, I chose Right at Home and it was the best decision. My brother was in great spirits when I returned after a fortnight and I couldn't have wished for anything better. The choice of carers was perfect.

Very, very good - friendly, helpful, versatile and reliable. I feel comfortable with personal care, which is a lovely surprise because I didn't think I would. My carers are lovely and support me with anything that needs doing. Just what I need, I can't think of anything that could be better or improved.

Thank you for a wonderful, caring service for my mum. All of your team were so amazing, reliable, thoughtful and solicitous of her every need. It was such a relief to know Mum was in such good hands and gave me and my sister great peace of mind. Thank you to the team for going above and beyond.