Raynet Care

Unit B2, Seedbed Centre, Davidson Way, Romford RM7 0AZ

Raynet Care
Raynet Care
Raynet Care

Raynet Care is a home care provider that strives to offer people trusted, empathetic, compassionate and person-centred care for their loved ones.

It values and invests in its clients and staff. It works hard with a focus on improving the lives of individuals needing care.

Staff provide a range of services, ranging from 30-minute 'pop in' visits to live-in care, 7 days a week 24 hours a day.

It offers:
Personal care and hygiene
Meal preparation and housekeeping
Assistance with getting up, bathing, dressing or getting ready for bed
Companionship and escorting to appointments
Social activities and shopping
Welfare checks
Overnight care
Live in care
Respite service for people who are primary carers of a family member and need some time off
End of life care
Home from hospital care (for extra support post-discharge)
Medication prompting

Owner : Raynet Recruitment Agency Ltd

Person in charge: Annette Akuaku (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 15

Staff Languages (other than English): Bulgarian, Romanian

Fees Guide: £16

Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Shopping Service / Errands • Sit in Service

Latest Care Quality Commission* Report on Raynet Care: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.


8 Raynet Care has a Review Score of 8 (8.000)

The Review Score of 8 (maximum of 10) for Raynet Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Raynet Care in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Raynet Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 3 Points relating to the number of positive Reviews for Raynet Care is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Raynet Care?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Raynet Care

  • Great-Niece of Client/Service User

Very caring and passionate people.
Nothing is too much trouble, always happy to accommodate and go that extra mile to make sure their client is happy and well.
Even on Christmas morning, they continued to provide the usual exceptional service.
Can not thank the manager and her team enough!
Although my great uncle is now in a nursing home, I would still recommend "Raynett care" 100% they provide wonderful care.

How likely would you be to recommend Raynet Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submit a Review for Raynet Care

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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