Over all time Jeremys Care Buddies Ltd has 3 reviews.
Overall Experience
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Date Published
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Reviewer Connection to Jeremys Care Buddies Ltd
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Total of 3, showing 1-3
Review from A V (Son of Client) published on 20 February 2023
Submitted via Website • Report
Overall Experience1.0 out of 5
We were put in touch with this company by our local NHS Hospital, who were desperate to release dad, but needed to make sure that care was arranged first. They advised that they had no carers available to provide Intermediate Rehab Care, so put forward Jeremy's Care Buddies. They arrived 2 hours late
on the first day. The carer had never showered a client before and didn't know how to. He gave dad a wash but didn't want to wash his most important areas. He was then shown how to shower a client by his supervisor and together with the care company manager this ended up with three people in our bathroom in their street shoes. On day two mum got a text message an hour after the agreed care time to advise that the carer would be late. As a result, we cancelled the "service". Avoid.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from John N (Client) published on 8 February 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
Very good caterers, and good services provided.
Careers are very patient and understanding. Feel very comfortable at home due to the excellence of care I recieve every day. Packages are good, lastly, management provides care plans based on individual needs.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jacquline W (Daughter of Client) published on 25 January 2023
Submitted via Website • Report
Overall Experience1.0 out of 5
Poor inadequate staff damage to the home also. The house was always dirty, the carers dirty, dishes from the night before still on the side. Often in bed on 3 occasions still in bed at 9 am when being called. The catheter bag was incorrectly fitted after emptying and mum was wet in bed because of it.
Never get hold of the leader or whatever she is.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
10 Jan 2024
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Jeremys Care Buddies Ltd
What Type of Services does Jeremys Care Buddies Ltd offer?
Jeremys Care Buddies Ltd offers Home Care.
How many Carers does Jeremys Care Buddies Ltd employ?
Jeremys Care Buddies Ltd employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Jeremys Care Buddies Ltd to verify any information. View our terms and conditions. Jeremys Care Buddies Ltd has an Basic Service - more info.