Greenwood Homecare (Peterborough and all surrounding villages)

10 Flag Business Exchange, Vicarage Farm Road, Peterborough PE1 5TX
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9.9 82 Reviews
  • Greenwood Homecare (Peterborough and all surrounding villages), Peterborough
Greenwood Homecare is an independent provider of home care serving Peterborough and the surrounding areas. They provide a range of personalised home care services, from daily visitation personal care, to full-time live in care. They cater for all types of care ranging from personal care, to elderly care, and complex care.

Care workers are trained in-house to a high standard and are selected for their compassion, professionalism and duty of care. When designing care plans, staff are specially matched to individuals, based on their skills and shared interests and according to any wishes of the individual.

They aim to deliver the best possible care, and their ethos is to always be there for the client and family. They are on call for clients and their families 365 days a year. The service allows people to stay at home for as long as possible, giving them greater independence and choice, improving their wellbeing, and allowing them to achieve the highest possible quality of life.

Care Provided by Greenwood Homecare (Peterborough and all surrounding villages)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £32.95 – £35.95
  • Weekly Live-in Care Fees: £1435 – £1645

These prices are only a guideline, please contact Greenwood Homecare (Peterborough and all surrounding villages) to find out the exact price for your requirements.

Contact Greenwood Homecare (Peterborough and all surrounding villages) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Greenwood Homecare (Peterborough and all surrounding villages) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Jodie Chatters (Registered Manager)

Greenwood Homecare (Peterborough and all surrounding villages) Reviews (82)

9.9

Greenwood Homecare (Peterborough and all surrounding villages) has a Review Score of 9.9 (9.926) out of 10, based on 21 reviews in the last 2 years.
Over all time Greenwood Homecare (Peterborough and all surrounding villages) has 82 reviews.

Overall Experience
  • 70
  • 12
  • 0
  • 0
  • 0
Date Published
  • 82
  • 4
  • 9
  • 21
  • 61
Reviewer Connection to Greenwood Homecare (Peterborough and all surrounding villages)
  • 29
  • 19
  • 11
  • 5
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 82, showing 81-82
Review from Douglas B (Client) published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Half an hour every morning and evening, general care provided as required.
Reply from Tom Chance, Director at Greenwood Homecare (Peterborough and all surrounding villages)It has been a pleasure providing care for this gentleman. Thank you very much for your kind review.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Heather C (Client) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer that I've been having was very pleasant, caring and attentive. This is the first time I've had one outside my usual carer (who I've had for years). She was very good at washing and drying me and also having to put my cream on me. From the first day she was very experienced as I thought
I would have to repeat what had to be done, so very happy with her work. Nice, easy going person and would recommend her and the company to anyone.
Reply from Nina Roe, Registered Manager at Greenwood Homecare (Peterborough and all surrounding villages)It was a delight providing support to this lady who required some assistance at very short notice when her usual private carer had fallen ill. We were happy to provide personalised support with one of our experienced, highly trained and dedicated care team and it's great to hear such fantastic feedback about them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Greenwood Homecare (Peterborough and all surrounding villages) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.926 for Greenwood Homecare (Peterborough and all surrounding villages) is calculated as follows: ( (114 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 122 Ratings = 4.926
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Greenwood Homecare (Peterborough and all surrounding villages) is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (6)

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Meet the Team (1)

Jodie

Jodie Chatters

Job Title: Registered Manager Joined: 2018

As Registered Manager for Greenwood Homecare Peterborough, Jodie oversees the day-to-day running of the branch, leads and supports staff in the team and manages business development.


Jodie also supports payroll and conducts audits to make sure the branch is compliant with the Care Quality Commission (CQC). When not in the office, she can be found out and about performing care assessments in Peterborough, writing care packages based on home assessments and prepping the team to support new clients.


Jodie has a keen interest in training and is a Level 3 qualified trainer and assessor. She runs weekly workshops for carers on various aspects of their role, from communication to end-of-life care. She also invites experts in to speak to staff and answer their questions.


Jodie’s career in care began with supporting people with learning disabilities and has seen her take on roles in residential homes and private care. When her personal life took her to Peterborough, Jodie joined Greenwood as a care supervisor and worked her way up to Registered Manager.


When not at work, Jodie is busy taking care of her kids and her little dog Shirley. In her downtime, she enjoys pottering in her garden or garage and can be found upcycling wooden furniture.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Greenwood Homecare (Peterborough and all surrounding villages) to verify any information. View our terms and conditions. Greenwood Homecare (Peterborough and all surrounding villages) has an Enhanced Service - more info.