Home Care Providers Owned by Greenwood Homecare

My mother in law is in the best hands with Greenwoods. All staff are kind when caring for my mother in law. They are prompt, courteous and report each visit via an app. This keeps us informed as to the ongoing care if Ann but also allows us to follow up on concerns such as medical needs.

My husband and I have nothing but praise for Greenwoods. Without them my mother in law would have faced a longer hospital stay, and possible closer move to a care home facility. Greenwoods has allowed her to stay in her own home to recover from a hip fracture earlier this year and rebuild her independence. All the while knowing regular, kind and professional Greenwoods staff are calling and supporting in every possible way.

Thank you.

She felt comfortable with the carers.

We approached Greenwoods to provide in home support for my mother. Initially we wanted 1 hour per day, 7 days per week to support mum at lunch time and to prepare a lunchtime meal, and an evening snack. Mum has a degenerative disease.

Initial contact was very reassuring and a representative visited mum at home in my presence to assess mum's needs and environment. All options were discussed and the timeslots we requested were available.

The nominated main carer was sent for training on how to cope with mums specific condition prior to starting work, which we thought was very professional.

Once care started, the main carer was always polite and respectful, and always seemed to have mums interests at heart. She even stayed with mum on one occasion when an ambulance was needed when mum made a mistake with her meds.

Unfortunately this meant we re-evaluated mums care and put her into full time residential care. This was in no was a reflection of GHC, who were excellent throughout

We have been using Greenwood Home Care for approximately 10 months now to help look after my mum. She has 2 visits a day to mostly help with meal prep and general welfare. All the carers Mum has had have been lovely, really kind and keen to do their best for her. She has built up some good relationships with her more regular ladies. Hygiene standards are high and the kitchen is always left clean and tidy. Whenever I have needed to contact the office staff I have always been dealt with quickly and efficiently.

Lady very friendly and good. They are patient and kind.

I find the carers very good ,punctual rarely late and then only if there is a traffic problem. They are caring and always seem to be able to handle patients. My husband fell during the evening and was very stiff ,sore and slow the next morning but the carer didn't rush him,gave him reassurance and handled him gently.it was very much appreciated by both of us.

Excellent care - all the carers are gentle and sympathetic, my husband feels safe and secure with them. We are delighted with the service provided by Greenwood and very glad that we found them. Thanks to all.

I can not fault the care my mum has received in the past 3 years and would recommend them to anyone it has been a pleasure to have them come into my home and there politeness and caring ahs been wonderful.

Thank you all so much.

Throughout I have felt the communication between their staff and our family has been very good, and it was always team work between us to ensure Mum had the right personal care , including helping me identify Mum's increasing medical needs.

this company without reservation.

My experience with the Greenwood Homecare service has so far been uniformly positive. The care workers have been cheerful, helpful and fully professional throughout their visits. They have been careful to listen to my needs and willing to go the extra yard to give a complete service. Each carer brings a slightly varied approach, but this is all to the good. My only comment would be that punctuality has been questionable on rare occasions, usually there has been a good reason for this so I would not wish it to be seen as unduly negative. Well done!

They are very supportive.

I would definitely recommend them .

Having them look after my father is a huge weight of my mind, I feel confident that I will be notified of any issues (even down to him not wanting breakfast) and that they will work with us to find a solution to help him.

I highly recommend Greenwood Homecare. We have been using their service for three years now and have had very few issues.

We very much appreciate Greenwood Care and would recommend to anyone finding them self in need of care as we have.

My carer's are always on time and are always polite and pleasant. They give me my daily shower and then make me breakfast. Take washing out of machine and fold away into airing cupboard. They then take my rubbish out to the bins and recycle

I find this home care provider very good, they respond very quickly and issues are sorted out fast. I have recently asked my aunt how she was feeling about the carers and she said she is happy with them and she likes them all. I like that they can help with all kinds of things to include trips to the GP and dentist and as I know they are all trained to handle the elderly It's a weight of our minds. The carers respect my aunts need to carry on doing as much as she can for herself and they don't force her to do what she does not want to do. I was particularly impressed when they got a carer out to my aunt within 30 mins when she had hurt herself, that felt such a relief knowing we had someone else to rely on, they were able to call the district nurse which was such a big help. I don't believe any care provider can be perfect however, I do believe this one has some excellent staff, take feedback seriously and really try to do the best they can.

We used carers who used to come to the house to visit my husband after he went into a Care Home. The carers who visited helped him do some exercises and talked to him. I was able to follow what happened at the visits by reading their reports on line. I was very grateful for this facility. The carers were always generous with their time with my husband and he appreciated them coming.

I would definitely recommend.