Care Provided by RS Holistic Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Specialist Care Conditions
- Dementia
- Cancer Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Contact RS Holistic Care Ltd to get a personalised quote
Available on request
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- RS Holistic Care Ltd
- Private Owned
Person in charge
- Sheryl Soriano (Managing Director)
Are you the Owner/Manager of RS Holistic Care Ltd?View your Advertising Options
RS Holistic Care Ltd Reviews (24)
Over all time RS Holistic Care Ltd has 24 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to RS Holistic Care Ltd
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Review from N J (Husband of Client) published on 17 October 2023 Date of experience: September 2023•Submitted via Postal Review Card•
Overall Experience
For almost six years, two carers of RS Holistic Care have not only looked after my wife with care and attention, they have offered timely advice and contacted the surgery and district nurses on her behalf. We both owe them a great debt for their kindness and compassion throughout.
For almost six years, two carers of RS Holistic Care have not only looked after my wife with care and attention, they have offered timely advice and contacted the surgery and district nurses on her behalf. We both owe them a great debt for their kindness and compassion throughout.
Review from K S (Client / Service User) published on 16 September 2022 Date of experience: August 2022•Submitted via Postal Review Card•
Overall Experience
Very reliable carers, on time, unless held up in traffic.
The carers are very kind and helpful and do their jobs well.
Very reliable carers, on time, unless held up in traffic.
The carers are very kind and helpful and do their jobs well.
↩Reply from Sheryl Soriano, Managing Director at RS Holistic Care Ltd
Thank you for taking the time to let us know how our service met your needs. You can rely on us to provide you with the best service possible at all times.
Review from Derek W (Son of Client) published on 6 October 2021 Date of experience: November 2020•Submitted via Website•
Overall Experience
I would definitely tell people about your service if I lived in your area. Unfortunately, I am not able to recommend you to anyone but I am more than happy with the level of care shown to my mother. Thank you for all you do.
I would definitely tell people about your service if I lived in your area. Unfortunately, I am not able to recommend you to anyone but I am more than happy with the level of care shown to my mother. Thank you for all you do.
↩Reply from Sheryl Soriano, Managing Director at RS Holistic Care Ltd
Thank you for the review and for taking the time to share your feedback with RS Holistic Care. We are grateful that you are more than happy with the service we provide to your mother. Please be rest assured that here at RS Holistic Care, we ensure that we provide the best level of care at all times.
Review from Denis F (Client / Service User) published on 9 October 2019 Submitted via Postal Review Card•
Overall Experience
Very helpful when I first came out of the hospital, but now I can almost do everything for myself.
Very helpful when I first came out of the hospital, but now I can almost do everything for myself.
↩Reply from Sheryl Soriano, at RS Holistic Care Ltd
Thank you for taking the time to give us a review. We are very pleased to be part of your recovery. You rest assured that here at Heritage Healthcare Bournemouth, we aim to provide you with the expert home care service tailored to your needs.
Review from D T (Client / Service User) published on 20 June 2019 Date of experience: June 2019•Submitted via Postal Review Card•
Overall Experience
Staff make nice poached eggs for breakfast. Staff are very prompt and kind.
Staff make nice poached eggs for breakfast. Staff are very prompt and kind.
Review from Kathleen Mary S (Client / Service User) published on 20 February 2019 Date of experience: January 2019•Submitted via Postal Review Card•
Overall Experience
Very caring and efficient and will do anything I want or need. I can recommend them.
Very caring and efficient and will do anything I want or need. I can recommend them.
↩Reply from Sheryl Soriano, at RS Holistic Care Ltd
Thank you for taking time to review our home care services. We are really pleased you are happy with the expert home care service we provide.
Review from M C (Client / Service User) published on 7 February 2019 Date of experience: January 2019•Submitted via Postal Review Card•
Overall Experience
Very professional and helpful service.
Very professional and helpful service.
↩Reply from Sheryl Soriano, at RS Holistic Care Ltd
Thank you for taking time to review our home care services. We are very pleased that you are happy with the home care service we had provided for 2 weeks and it is our pleasure to be part of your fast recovery. Here at Heritage Healthcare Bournemouth, we aim to provide expert home care service.
Review from F G (Client / Service User) published on 9 November 2018 Date of experience: November 2018•Submitted via Postal Review Card•
Overall Experience
Very reliable.
Very helpful - usually ask, "What else can I do to help?".
Very helpful - usually ask, "What else can I do to help?".
I feel they are interested in me as a person and are not controlled by a rigid agenda ie willing to do any task which needs doing.
Very reliable.
Very helpful - usually ask, "What else can I do to help?".
Very helpful - usually ask, "What else can I do to help?".
I feel they are interested in me as a person and are not controlled by a rigid agenda ie willing to do any task which needs doing.
↩Reply from Sheryl Soriano, at RS Holistic Care Ltd
Thank you for taking time to review our home care services. Here at Heritage Healthcare Bournemouth, we are really pleased you are happy with the expert home care service we provide.
Review from Ruth P (Daughter of Client) published on 17 August 2018 Date of experience: August 2018•Submitted via Website•
Overall Experience
Heritage Healthcare has enabled my 97-year-old mother to remain in the comfort of her own home. They are all extremely kind, patient and have helped during difficult times, in fact saving her life on one occasion when my mother was found unconscious. Following which, during her stay in the...
Heritage Healthcare has enabled my 97-year-old mother to remain in the comfort of her own home. They are all extremely kind, patient and have helped during difficult times, in fact saving her life on one occasion when my mother was found unconscious. Following which, during her stay in the hospital, two of the Heritage Healthcare staff visited her as friends - how kind. We also appreciate that she has the same two carers visiting which enables continuity of care and they can raise concerns with me if they foresee any problems.
↩Reply from Rowena Saclayan, at RS Holistic Care Ltd
Thank you so much for taking time to write your review to Heritage Healthcare (Bournemouth). Here in Heritage Healthcare (Bournemouth) we value your review and we aim to provide a high quality of care to meet your need.
Review from C B (Husband of Client) published on 5 June 2018 Date of experience: April 2018•Submitted via Postal Review Card•
Overall Experience
Good team, friendly and caring.
Good team, friendly and caring.
↩Reply from Sheryl Soriano, Managing Director at RS Holistic Care Ltd
Thank you for your review. Here at Heritage Healthcare Bournemouth, we aim to provide high standard of home care service.
Review from Ronald C (Client / Service User) published on 11 May 2018 Date of experience: April 2018•Submitted via Postal Review Card•
Overall Experience
The staff are always very helpful, friendly and cheerful.
The staff are always very helpful, friendly and cheerful.
↩Reply from Rowena Saclayan, at RS Holistic Care Ltd
Thank you for being part of Heritage Healthcare (Bournemouth). We value and appreciate your review.
Review from Vivien H (Client / Service User) published on 1 March 2018 Date of experience: January 2018•Submitted via Postal Review Card•
Overall Experience
Good. I couldn't have managed without them. They have enabled me to stay at home.
Good. I couldn't have managed without them. They have enabled me to stay at home.
Review from A R (Client / Service User) published on 28 February 2018 Date of experience: January 2018•Submitted via Postal Review Card•
Overall Experience
I have used Heritage for the last 2 months and find them very professional, polite, cheerful and very helpful.
I have used Heritage for the last 2 months and find them very professional, polite, cheerful and very helpful.
↩Reply from Rowena Saclayan, Care Manager at RS Holistic Care Ltd
Thank you for taking time to review our service. We are pleased that you are happy with our service.
Review from Carol M (Client / Service User) published on 16 February 2018 Date of experience: January 2018•Submitted via Postal Review Card•
Overall Experience
My experience is that the carers care are helpful and take into account how I am and do their best to help me.
They are friendly and approachable. So this helps.
My experience is that the carers care are helpful and take into account how I am and do their best to help me.
They are friendly and approachable. So this helps.
↩Reply from Sheryl Soriano, Director at RS Holistic Care Ltd
Thank you for sharing your experience with the Heritage Healthcare Bournemouth. We would like to assure you that Heritage Healthcare Bournemouth aims to provide a quality service to all.
Review from Philip J (Husband of Client) published on 5 January 2018 Date of experience: November 2017•Submitted via Postal Review Card•
Overall Experience
The three principal carers over this time have been reasonably punctual, given genuine support and courtesy for my wife. They have been generous with their time where necessary.
They have shown extra care and real compassion on the more difficult days.
They have shown extra care and real compassion on the more difficult days.
I am pleased.
The three principal carers over this time have been reasonably punctual, given genuine support and courtesy for my wife. They have been generous with their time where necessary.
They have shown extra care and real compassion on the more difficult days.
They have shown extra care and real compassion on the more difficult days.
I am pleased.
Review from Liz C (Daughter of Client) published on 11 December 2017 Date of experience: November 2017•Submitted via Postal Review Card•
Overall Experience
Mum has been very happy with the care agency. They are so helpful and polite always happy to call if mum is running short of shopping or personal needs.
Mum has been very happy with the care agency. They are so helpful and polite always happy to call if mum is running short of shopping or personal needs.
↩Reply from Rowena Saclayan, Care Manager at RS Holistic Care Ltd
It is good to hear that your mum is happy with our service. Here at Heritage Healthcare, you are rest assured that we provide a good quality service.
Review from V M (Client / Service User) published on 13 October 2017 Date of experience: September 2017•Submitted via Postal Review Card•
Overall Experience
This service has been very satisfactory and I would recommend them to friends.
This service has been very satisfactory and I would recommend them to friends.
↩Reply from Sheryl Soriano, Director at RS Holistic Care Ltd
Thank you for your review. At Heritage Healthcare Bournemouth, we ensure our clients receive the expert home care service. We are really pleased you are happy with the expert home care service we provide.
Review from Caroline S (Daughter of Client) published on 31 July 2017 Date of experience: June 2017•Submitted via Postal Review Card•
Overall Experience
Heritage are extremely reliable and look after my father with great care. They treat him with dignity and are friendly and helpful.
Details of every visit are properly recorded and we are informed immediately of any issues related to dad's health and medication.
Details of every visit are properly recorded and we are informed immediately of any issues related to dad's health and medication.
He has built a good relationship...
Heritage are extremely reliable and look after my father with great care. They treat him with dignity and are friendly and helpful.
Details of every visit are properly recorded and we are informed immediately of any issues related to dad's health and medication.
He has built a good relationship with the carers, some of whom have been visiting him since the care started in January 2017. The carers always leave the house tidy and secure and do any washing up needed.
Details of every visit are properly recorded and we are informed immediately of any issues related to dad's health and medication.
He has built a good relationship with the carers, some of whom have been visiting him since the care started in January 2017. The carers always leave the house tidy and secure and do any washing up needed.
The manager telephones me regularly and makes appointments for a doctor to visit dad is she is concerned about any health issues. We are confident in Heritage and know that dad is being properly cared for during Heritage's morning and evening visits. The family look after dad other times of the day.
Review from Aris T (Client / Service User) published on 27 June 2017 Date of experience: June 2017•Submitted via Postal Review Card•
Overall Experience
Very happy with care.
Very happy with care.
↩Reply from Andrew Park, Marketing Executive at RS Holistic Care Ltd
Thank you for taking time to review our home care services. At Heritage Healthcare Bournemouth we take pride in providing the best possible care to our clients and are really pleased you are happy with the expert home care service we provide to communities living in the Poole & Bournemouth area.
Review from Aris T (Son of Client) published on 27 June 2017 Date of experience: June 2017•Submitted via Postal Review Card•
Overall Experience
Happy with the service, staff very friendly and caring. It's nice only having a couple of carers as this gives consistency to my father.
Happy with the service, staff very friendly and caring. It's nice only having a couple of carers as this gives consistency to my father.
↩Reply from Andrew Park, Marketing Executive at RS Holistic Care Ltd
Thanks for taking the time to review Heritage Healthcare Bournemouth. We really pleased and proud that you are happy with the service we provide and our friendly caring staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 November 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about RS Holistic Care Ltd
How many Carers does RS Holistic Care Ltd employ?
RS Holistic Care Ltd employs 10 carers.
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