Over all time Malindi Care Services Ltd has 2 reviews.
Overall Experience
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Date Published
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Reviewer Connection to Malindi Care Services Ltd
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Total of 2, showing 1-2
Review from Stephen J (Son of Client) published on 25 January 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
When my father started showing signs of his health deteriorating, my family and I were so confused on where to start.
I was thereafter recommended to Malindi Care Services by a friend whose mother had received very good care after she got severe dementia and the family did not want to place her in
residential care.
My father was very particular about his care as he seemed to want only members of the family to take care of him.
When I called Malindi Care Services, I was assured of total professionalism which was what we received.
The company staff are reliable, friendly, and they adhere to quality standards. Due to this, my father’s anxiety was taken care of and after one week he was looking forward to his carer without showing any signs of discontent/anxiety which he had done before.
I would recommend this company to anyone looking for a carer more so if you or your relative are worried/anxious about dealing with carers whom you are not familiar with.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jaqueline D (Daughter of Client) published on 26 July 2017
Submitted via Website • Report
Overall Experience5.0 out of 5
We put my mother under the care of Malindi Care Services when her health deteriorated. We as a family were very happy with the care she received and I must say she was very grateful for the services you provided too. The staff at Malindi Care Services were kind and portrayed respect and professionalism
all the times. They always communicated with us which made it easy for the family to see to her well-being throughout. The Staff always worked well with other care giving professionals, enabling her to receive other help and assistance available throughout her care period. I highly recommend anyone looking for care for their loved ones. Thank you very much.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
16 Jul 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Malindi Care Services Ltd
What Type of Services does Malindi Care Services Ltd offer?
Malindi Care Services Ltd offers Home Care.
How many Carers does Malindi Care Services Ltd employ?
Malindi Care Services Ltd employs 8 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Malindi Care Services Ltd to verify any information. View our terms and conditions. Malindi Care Services Ltd has an Basic Service - more info.