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Right at Home (Bridgend and Vale of Glamorgan)

Unit 3, Red Dragon Court, Bridgend Industrial Estate, South Road, Bridgend CF31 3PT
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Right at Home (Bridgend and Vale of Glamorgan), Bridgend
Right at Home (Bridgend and Vale of Glamorgan), Bridgend
Right at Home (Bridgend and Vale of Glamorgan), Bridgend

At Right at Home Bridgend and Vale of Glamorgan, staff understand that care must be as unique and bespoke as the people it supports.

Staff are able to provide the highest quality home care to clients, that is achieved through committed staff who will treat each client with the trust, respect and dignity.

The service gives care to loved ones in the Vale of Glamorgan, Bridgend and the surrounding areas.

The...  

Care Provided by Right at Home (Bridgend and Vale of Glamorgan)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £39.50 - £44
  • Weekly Live-in Care Fees: £1,850 - £1,850
Our fees can vary depending on the size/care needs.

Please call to discuss our latest rates/fees.

The price(s) shown are provided by the agency. Contact Right at Home (Bridgend and Vale of Glamorgan) for full pricing details and T&Cs.

Contact Right at Home (Bridgend and Vale of Glamorgan) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Holly Jones (Operations Director)

Right at Home (Bridgend and Vale of Glamorgan) Reviews (72)

9.7

Right at Home (Bridgend and Vale of Glamorgan) has a Review Score of 9.7 (9.676) out of 10, based on 19 reviews in the last 2 years. Over all time Right at Home (Bridgend and Vale of Glamorgan) has 72 reviews.

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Showing 72 reviews matching selected criteria
Review from F H (Father of Client) published on 19 February 2018 Submitted via Postal Card
Overall Experience
From the first contact with this agency, we have been treated with respect, care and compassion.

The young lady carers are quiet, kind and efficient. Our daughter is very happy in their company. We are so glad we found Right at Home (Vale of Glamorgan).

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Review from G W (Sister of Client) published on 14 February 2018 Submitted via Postal Card
Overall Experience
The service was excellent throughout and the carers who looked after my sister at night were kind and sensitive especially on the night that she died.

We felt this was a company who took their work very seriously and were always very pleasant to deal with.

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Review from Norman W (Client / Service User) published on 8 February 2018 Submitted via Postal Card
Overall Experience
Very satisfied with the service we are receiving.

It has made a huge difference to our lives. Our carer is excellent nothing is too much trouble for her.

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Review from S M (Daughter of Client) published on 1 December 2017 Submitted via Postal Card
Overall Experience
Our experience with Right at Home has been excellent. The carer has been assigned to my mother has been absolutely first class.
Additionally, whenever I telephone the office are extremely supportive and have a can do attitude. They deliver what they promise on time every time.

I would have no hesitation recommending Right at Home.

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Review from Catherine B (Wife of Client) published on 13 November 2017 Submitted via Postal Card
Overall Experience
I researched private care in the whole region and chose Right at Home, I have not been disappointed. The whole experience with this agency was a very positive one. The administration staff were very sympathetic, efficient, helpful, understanding and flexible organising care carefully that would adapt to a changing situation.

The care immediately adjusted to our household and integrated well. She provided physical and mental support to my husband at the most difficult time of his life.

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Review from Michael C (Client / Service User) published on 16 October 2017 Submitted via Postal Card
Overall Experience

I have a damaged femoral nerve and therefore require cannot move without crutches or a wheelchair, meaning I cannot carry anything. My wife was away for a few days and I needed someone to cook for me and clean up the kitchen. Right at Home did this for me very well. The cooking was not 'gourmet' but still adequate. The staff were very friendly and helpful and did everything that I needed.

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Review from R E (Client / Service User) published on 25 August 2017 Submitted via Postal Card
Overall Experience
Very satisfied with the service.

Everyone was wonderful.

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Review from Roger M (Son of Client) published on 1 August 2017 Submitted via Postal Card
Overall Experience

My mother is very pleased with the service she receives and I am reassured that the company are supportive at all levels. I would recommend them.

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Review from P W (Client / Service User) published on 27 July 2017 Submitted via Postal Card
Overall Experience

The service has been excellent from initial contact to date. Within 24 hrs from first contact, I was visited at home and a care plan discussed and agreed which was difficult as I was unsure of the level of care I would require following major surgery. I was introduced to the carer prior to the start of services and there has been a degree of flexibility on both sides over hours and expectations. Throughout the manager has been in contact either by phone or visit to ensure I was happy with the service. Highly recommended.

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Review from Tina G (Client / Service User) published on 25 July 2017 Submitted via Postal Card
Overall Experience

I have had care for 8 years now and since April 2017 I joined with Right at Home (Bridgend and Vale of Glamorgan). This is the best care company I have ever had and will continue to have care - thank you.

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Review from E V (Son of Client) published on 18 July 2017 Submitted via Postal Card
Overall Experience

We're deeply grateful for the care provided by the team.

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Review from F B (Client / Service User) published on 3 July 2017 Submitted via Postal Card
Overall Experience

I'm very pleased with the service I have. They are lovely and friendly, we get on fine.

Reply from Gabriela Ablorsu, Managing Director at Right at Home (Bridgend and Vale of Glamorgan)

Thank you for your review, we try hard to offer the best care to you and meet your needs. It means a lot that you are happy with our care.

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Treated with Dignity
Value for Money

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 18 August 2025
  • Care and Support
    Excellent
  • Leadership and Management
    Excellent
  • Well-being
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

News (7)

News
  • Posted: Tuesday 10 Feb 2026On Friday 30th January, Right at Home Cardiff & Newport and its sister branch, Right at Home Bridgend & Vale of Glamorgan, hosted their highly anticipated Internal Awards Night, recognising...
  • Posted: Friday 24 Oct 2025Right at Home Bridgend and the Vale of Glamorgan is proud to celebrate two remarkable achievements at this year’s Social Care Leadership Awards 2025. These awards recognise outstanding leadership, innovation,...
  • Posted: Tuesday 12 Aug 2025We are proud to announce that Right at Home Bridgend & Vale of Glamorgan has been rated Excellent in our most recent inspection by Care Inspectorate Wales (CIW). This recognition...

Awards / Recognitions (19)

Meet the Team (14)

Joe Guishard Job Title: Managing Director Joined: 2023
Joe Guishard

Hello, I am Joe Guishard – Owner of Right at Home, Bridgend and Vale of Glamorgan.

I am very proud of being the first Right at Home provider of care to the seniors in the Welsh Principality. I was born in Cardiff and have lived here all my life, so it gives me a feeling of great pride that I can now offer a service to the community that has helped look after me.

Prior to opening this company, I was a serving police officer for 6 years, wearing shoe leather in Cardiff. On my “off duty” days, I spent many hours supporting my elderly grandparents in a multitude of areas. These include practical tasks such as gardening and cooking, but also engaging in long fascinating conversations with my grandma about the ‘good old days’. I knew should they want care in their own homes, later on in life where family or loved ones were not able to help, then I would want them to have the quality of care that they deserve. I came to realise that by opening Right at Home in Cardiff and Newport I would be able to offer this quality care, and also ensure that other seniors or vulnerable adults looking for similar quality services could rely on me and my company.

Holly Jones Job Title: Operations Director Joined: 2023
Holly Jones

Hi, my name is Holly, I have worked in care for almost ten years, starting my care journey with Right At Home when I was in university studying Education. I began as a carer and progressed through the company, firstly as admin then co-ordinator, to Registered Manager.

I left for a short time after having my daughter, to work in another domiciliary care agency as their Networking Officer, before now returning to my roots with Right At Home.

I have two young children – an 8-month-old son and a 2 ½-year-old daughter, so when I am not at work I am generally chasing them around, stopping the baby from dribbling on the toddler or stopping the toddler from throwing things at the baby. When I am not wrestling with the children, I prefer to spend my time outdoors, walking with my dog, relaxing in the garden with a book, or trying and failing to grow things in my allotment.

I working in the care industry because I want to make a difference! I enjoy meeting people and doing what I can to ensure they have the best day possible.

I am really excited to be back as part of the Right At Home team, and I am looking forward to catching up with those I have worked with previously, and getting to know staff I have not met yet.

Victoria Hughes Job Title: Recruitment, Onboarding & Finance Supervisor Joined: 2023
Victoria Hughes

Hi, I'm Vicky, and I've recently joined the team as an Admin Assistant.

With over 15 years of experience in the care industry, I began as a carer and progressed to become a care coordinator. However, my true passion has always been in administration and compliance.

I've attained my QCF Level 5 and continuously pursue professional development through various training programs and courses.

I'm thrilled to be part of the Right at Home team, sharing the same values and passion for delivering high-quality services.

Outside of work, I'm happily married to Darren, and together, we care for our pug named Zeus.

During my free time, I cherish long walks, gardening, reading, and spending precious moments with my family and friends.

Rebecca Evans Job Title: Compliance Supervisor
Rebecca Evans

Hi,

My name is Rebecca; Becky or Beck to friends and Boo to my family! I started out my career working in retail for Mitchells and Butlers at the age of 16. I became the Manager of my first Vintage Inn at 24 and have always loved the excitement of running a busy pub, providing great customer service and meeting new people.

Another passion of mine is foreign language and culture. I gained a degree in English and Hispanic studies, and I spent a year living in Spain. This led me to a role teaching Spanish to young children in schools and other educational settings, inspiring them to learn and grow for 8 years.

In 2020, when the Covid Pandemic hit, pubs and schools closed, and I was left with the daunting prospect of a change in career. By nature, I like to keep busy and to feel useful. I felt that during such a difficult time, I wanted to help people and give back to the community. I applied for a position with Right at Home Cardiff and Newport…and I have never looked back!

I have been with the company for 4 years, and I can honestly say I have loved every minute! We share the same passion and values; helping people to live fulfilling and dignified lives within their own homes and providing quality person-centred care. Although challenging at times, I have found this job to be enriching and rewarding and I have met some amazing people along the way. Over time, I have progressed to the position of Community Lead in the Newport area and then in Bridgend, where I moved in September 2024.

I have enjoyed getting to know all of our wonderful clients and our fantastic Care team. I look forward to embarking on this new chapter as Field Care Supervisor for Right at Home Bridgend and Vale, and I strive to help it to reach its potential of being the absolute best provider of Care around! I am excited to see where this journey will take me.

When I am not working, I enjoy walks with my partner, cooking, going to gym, musical theatre and singing. I have been with my choir, Allegra, for nearly 15 years and enjoy performing in concerts and competitions.

Kali Williams Job Title: Community Lead Joined: 2020
Kali Williams

Hi! I'm Kali, I have worked for Right at Home for several years. I am extremely excited to work within our Bridgend branch as a community lead. I love a chat with our clients and enjoy providing outstanding care in the community!

When I'm not in work, I am busy being a mum to my two young children and spending time with my partner.

Charlotte O’Donoghue Job Title: Area Finance Manager Joined: 2014
Charlotte O’Donoghue

I started working for Right at Home in 2014, starting off as a carer and then progressing into the office as an Administration Assistant. I then progressed to Finance Assistant and now currently working as the Finance Manager.

Within my role, I am in charge of all the financial aspects, from the invoicing to the payroll. My role plays a huge part within Right at Home, and I am grateful to have been given this opportunity to progress within a fantastic company that puts their service users and carers as their top priority, to enable the best care to be delivered out in the community.

Kiera-Lee Thomas Job Title: Trainee Care Coordinator Joined: 2025
Kiera-Lee Thomas

Hi!

My name is Kiera-Lee, I’ve been with Right at Home Bridgend & Vale of Glamorgan for seven months, and I’m excited to have recently been promoted to Trainee Care Coordinator. I love working in care because it’s such a rewarding role – I get to meet new faces, experience so many different things, and it gives me a really positive outlook on life.

In my spare time, I enjoy practising karate, which keeps me active and focused.

Bethan Clarey Job Title: Admin Assistant Joined: 2023
Bethan Clarey

Hi, I’m Bethan. I have been with Right at Home Bridgend & Vale of Glamorgan for over 2 years, beginning as a carer and recently promoted to Admin Assistant. I have recently come back from maternity leave, and it has been so lovely to see everyone and start this new adventure in this role.


I was a stay-at-home mum before joining Right at Home. When my little boy started school, I wanted a busy and rewarding job to fill the time while he was in school. I decided to take a leap to join the team, and it was the perfect fit. I enjoy making people smile and helping even with the little things – it is such a rewarding job, even when it is challenging.



When I am not working, I spend my time with my partner Tom and my two children, Noah and Ava. When I manage to find time during the chaos, I enjoy reading books, playing piano and drawing.

Jemma Clarke Job Title: Office & Finance Support Joined: 2014
Jemma Clarke

Hi, my Name is Jemma, I have been with Right at Home Cardiff and Newport for over 9 years. I started my journey with Right at Home as a caregiver and stayed in this role for 3 years. I then decided to progress within the company and have worked in various roles within the office over the years, currently in Office Support.

I love working for Right at Home, knowing I am making a difference to people's lives every day and helping others is so rewarding.

In my spare time, I like to spend time with my family, read and bake!

Laura French Job Title: Recruitment, Retention & Marketing Coordinator Joined: 2023
Laura French

Hello!

I’m Laura, and I am extremely excited to start my Right at Home career. I cannot wait to provide excellent carer givers to our community and share that with you all regularly through our socials. I have a background in teaching and working alongside additional needs, however, I am new to care! In my spare time, I enjoy reading and writing fiction stories. I am currently completing my Master's in English & Creative Writing!

When I’m not at work, I can be found walking my dog Duke, or buying books I will never read!

Jodie Quick Job Title: Community Lead
Jodie Quick

Jodie is one of the Right at Home Bridgend & Vale of Glamorgan community leads. She supports with senior care duties such as on-call, spot checks and client reviews.

Autumn Hubbard Job Title: Community Lead
Autumn Hubbard

Autumn is one of the Right at Home Bridgend & Vale of Glamorgan community leads. She supports with senior care duties such as on-call, spot checks and client reviews.

Claudia Semedo Job Title: Community Lead
Claudia Semedo

Hi, my name is Cláudia,

I have been working at Right At Home Bridgend & Vale of Glamorgan for the past two years. I really enjoy working in the community. I'm super excited for this new role. I'm always happy to help and support when possible.

I have previous experience working with children, which I loved!

Outside work, I’m a very proud mum to my two beautiful children.

Bola Obilana Job Title: Community Lead Joined: 2024
Bola Obilana

Hi, my name is Monsurat, but everyone calls me Bola.

I hold an MSc in Management from the University of South Wales, Pontypridd. My journey as a carer began as a part-time student employee in July 2024 at the Cardiff office, before transferring to the Bridgend office in November 2024. After graduating, I transitioned to a full-time role in January. I’m delighted to have progressed to a Community Lead with Right at Home. I’m proud to work for a company that truly values both its clients and staff, and I look forward to contributing to the continued growth and success of the team and the organisation.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Bridgend and Vale of Glamorgan) to verify any information. View our terms and conditions. Right at Home (Bridgend and Vale of Glamorgan) has an Enhanced Service - more info.