At Right at Home Bridgend and Vale of Glamorgan, staff understand that care must be as unique and bespoke as the people it supports.
Staff are able to provide the highest quality home care to clients, that is achieved through committed staff who will treat each client with the trust, respect and dignity.
The service gives care to loved ones in the Vale of Glamorgan, Bridgend and the surrounding areas.
The...
Care Provided by Right at Home (Bridgend and Vale of Glamorgan)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £39.50 - £44
- Weekly Live-in Care Fees: £1,850 - £1,850
Please call to discuss our latest rates/fees.
Contact Right at Home (Bridgend and Vale of Glamorgan) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Right at Home UK
- Private Owned
Person in charge
- Holly Jones (Operations Director)
Right at Home (Bridgend and Vale of Glamorgan) Reviews (72)
Right at Home (Bridgend and Vale of Glamorgan) has a Review Score of 9.7 (9.676) out of 10, based on 19 reviews in the last 2 years.
Over all time Right at Home (Bridgend and Vale of Glamorgan) has 72 reviews.
The manager was always very prompt and positive in her replies to any requests. The sitters were by all accounts caring of my mother, even though I did not meet many of them as I was abroad. It was best when there was continuity of personnel. It was comforting to know that my mother was being cared for during the night.
We have been delighted with the service provided. Very flexible hours were offered. Staff willing to do anything required. Staff are very polite and prompt. We may return to using Right At Home again in the future depending on circumstances.
We had to replace our previous care support as they were not reaching the standards nor professionalism we would expect from health care providers; social services managed to find us this wonderful team. It has been apparent that the team are well trained and qualified to perform their difficult tasks; most importantly, for me, is that they have the training to help assist people with Dementia. The girls that come to visit each week are kind, supportive, empathetic, patient and genuine; they do not hesitate to communicate with me on how mum is doing; they keep up to date a file on each and every visit which each of their colleagues must log and read when they are attending the house.
I would like to thank in particular three ladies, my mum really enjoys their company and care, and nothing is too big for them; I cannot emphasise enough how thankful we are.
Excellent - thank you!
Her carer provides assistance for activities of daily living as Mum now needs more assistance to avoid further risks to her health. It is great to have someone who can assist Mum with household tasks and chores as and when they arise.
Mum has severe communication difficulties due to a history of cerebrovascular disease. Her carer is a wonderful conversational partner for Mum and helps her with the practical activities she has always enjoyed such as planting and admiring the flowers in the garden.
During the Covid19 pandemic, we have been unable to visit Mum so often, and we have increased the days the carer comes to Mum's house. She has facilitated video chats for Mum with her family and grown-up grandchildren.
We have been more than happy with Mum's carer and substitute.
Right at Home have always been helpful, obliging and reliable. They have always endeavoured to send the same carer to help my Mum which has ensured continuity and helped Mum to feel comfortable and at ease. If ever we have had to change the usual routine, they have been most obliging. I have never regretted choosing this company and would definitely recommend them to others.
Right at home looked after my parents who both have dementia, the staff were very supportive and helpful, my mum looked forward to them coming round as she thought of them as friends, also the staff always kept me informed of any issues with my parents.
Wow, where to begin. Right at Home have been caring for my mum for the last few years and I am delighted to say have been brilliant. In fact, Mum's main carer became like a daughter to her and constantly kept me up to date with anything she thought I needed to know. The care itself was superb, catering to all Mum's needs, from washing and dressing to making breakfast, doing any odds and ends and to making sure Mum had taken all her medicines. This took a massive amount of pressure off the family and I couldn't thank them enough. Would I recommend this company? Without a doubt, 100%.
We were very impressed with the initial assessment of needs even though Right at Home was ultimately unable to provide help at that point. Subsequently, via an updated assessment, services have been provided and although only for one or two very short sessions per week, this has been done very reliably with good professional standards and a friendly approach. We are hoping that these standards of help and support will continue into the future.
I have no hesitation in recommending Right at Home, they were a great help in providing care for my wife. All the carers who came were friendly, happy and supportive and a special mention goes to one particular carer for going that extra mile to help. Thank you.
My sister has been a different person since the care started with a good understanding and empathy shown for her dementia symptoms. Communication and feedback are good and I feel confident that my sister's needs are being monitored and that I will be advised when something needs addressing. The almost 200-mile distance is no longer a worry.
Delighted with the service - the lady carers are prompt, reliable, flexible, very sympathetic and friendly towards my father but also remaining totally professional. I would not hesitate to recommend the service.
From the point of contact by telephone, the agency has listened carefully to our needs, taken time to really understand us and have been professional, friendly and supportive in their approach with my mum and wider family.
They have taken time and care to ensure the support is right for her and been really flexible in their approach. Their communication is excellent ensuring each week we know what the plan ahead is for the following week.
Thank you.
mother-in-law who has Alzheimer's and lived with us prior to entering a nursing home. Quite simply we would not of coped without them. While caring primarily for my mother in law they also supported myself and my husband in what were difficult and testing circumstances. I would recommend them without hesitation.
When my husband was diagnosed with Alzheimer's Disease I realised things would have to change, and that our life would never be the same.
When he deteriorated and we needed to get further assistance I was dreading the intrusion of strangers into our life and home, I could not have been more wrong. From day one the Right at Home staff have provided us with excellent, reliable and efficient service. The office staff and the carers have been timely, caring and reliable, preserving his dignity and treating us both with respect.
Thank you everyone, I could not have managed without you,
Right at Home have been caring for my mum for the last 12 months. The commitment of their management team and the carers is outstanding and has far exceeded my expectations. They truly care about their clients and go the extra mile to make sure they are comfortable and happy. They make a big difference to my mum's life, providing essential social interaction as well as help with her day to day personal care. It is a difficult job and they do it with patience, care and good humour, I couldn't ask more of them.
We are so grateful to you all for the care, compassion and humour you have shown Mum in the last few months. We could see how much the staff meant to her, becoming friends to both her and us. We would have no hesitation in recommending your services to others. Sadly the time has come for Mum to enter residential care but we are so grateful to you all for the care you showed Mum. Thank you again.
We were very pleased with the service provided by our carers who were efficient, friendly, always helpful and cheerful. A credit to the company. But it became too much for me, hence the move to a care home.
They operated in a way that was, without doubt, five star and I cannot recommend highly enough.
I phoned the agency one morning as I needed help with my father who at the time was in hospital but had been discharged. There was no way he could come home without help.
The agency could clearly see how desperate I was to bring him home and by 5pm that day care had been set up and home he came. The manager assessed his home situation and visited Dad in hospital to find out his requirements. The paperwork was drawn up, but thankfully it didn’t delay any movement of his homecoming... where else would this happen? As we all know some companies require credit checks, full documentation etc ...but not this amazing Company. All the staff that looked after Dad were kind, caring people who were punctual and carried out there work as required and probably more.
We have all been very happy with the professionalism and level of care provided to my Mum - I would not hesitate to recommend them.
Although my husband was at first reluctant in accepting help, in a very short time he came to appreciate the value of care and support he received to enable us to stay at home together.
The quality of personal care provided was second to none, but the additional emotional support to our whole family saw us through some tough times. Be it a chat over a cup of tea, holding hands and hugs when we were sad and lots of laughs to lift our spirits, our carers were always there and never failed us.
They came into our home as strangers but became part of our family and our friends.
Without our Right at Home carers, we could not have been at home until the end.
Regulatory Rating
Care Inspectorate Wales (CIW) Rating
Date: 18 August 2025- Care and Support Excellent
- Leadership and Management Excellent
- Well-being Excellent
News (7)
- Posted: Tuesday 10 Feb 2026On Friday 30th January, Right at Home Cardiff & Newport and its sister branch, Right at Home Bridgend & Vale of Glamorgan, hosted their highly anticipated Internal Awards Night, recognising...
- Posted: Friday 24 Oct 2025Right at Home Bridgend and the Vale of Glamorgan is proud to celebrate two remarkable achievements at this year’s Social Care Leadership Awards 2025. These awards recognise outstanding leadership, innovation,...
- Posted: Tuesday 12 Aug 2025We are proud to announce that Right at Home Bridgend & Vale of Glamorgan has been rated Excellent in our most recent inspection by Care Inspectorate Wales (CIW). This recognition...
Awards / Recognitions (19)
- Recipient: Right at Home (Bridgend and Vale of Glamorgan)Date: Friday 30 May 2025
- Recipient: Right at Home UKDate: Friday 30 May 2025
- Recipient: Right at Home (Bridgend and Vale of Glamorgan)Date: Friday 31 May 2024
Meet the Team (14)
Hello, I am Joe Guishard – Owner of Right at Home, Bridgend and Vale of Glamorgan.
I am very proud of being the first Right at Home provider of care to the seniors in the Welsh Principality. I was born in Cardiff and have lived here all my life, so it gives me a feeling of great pride that I can now offer a service to the community that has helped look after me.
Prior to opening this company, I was a serving police officer for 6 years, wearing shoe leather in Cardiff. On my “off duty” days, I spent many hours supporting my elderly grandparents in a multitude of areas. These include practical tasks such as gardening and cooking, but also engaging in long fascinating conversations with my grandma about the ‘good old days’. I knew should they want care in their own homes, later on in life where family or loved ones were not able to help, then I would want them to have the quality of care that they deserve. I came to realise that by opening Right at Home in Cardiff and Newport I would be able to offer this quality care, and also ensure that other seniors or vulnerable adults looking for similar quality services could rely on me and my company.
Hi, my name is Holly, I have worked in care for almost ten years, starting my care journey with Right At Home when I was in university studying Education. I began as a carer and progressed through the company, firstly as admin then co-ordinator, to Registered Manager.
I left for a short time after having my daughter, to work in another domiciliary care agency as their Networking Officer, before now returning to my roots with Right At Home.
I have two young children – an 8-month-old son and a 2 ½-year-old daughter, so when I am not at work I am generally chasing them around, stopping the baby from dribbling on the toddler or stopping the toddler from throwing things at the baby. When I am not wrestling with the children, I prefer to spend my time outdoors, walking with my dog, relaxing in the garden with a book, or trying and failing to grow things in my allotment.
I working in the care industry because I want to make a difference! I enjoy meeting people and doing what I can to ensure they have the best day possible.
I am really excited to be back as part of the Right At Home team, and I am looking forward to catching up with those I have worked with previously, and getting to know staff I have not met yet.
Hi, I'm Vicky, and I've recently joined the team as an Admin Assistant.
With over 15 years of experience in the care industry, I began as a carer and progressed to become a care coordinator. However, my true passion has always been in administration and compliance.
I've attained my QCF Level 5 and continuously pursue professional development through various training programs and courses.
I'm thrilled to be part of the Right at Home team, sharing the same values and passion for delivering high-quality services.
Outside of work, I'm happily married to Darren, and together, we care for our pug named Zeus.
During my free time, I cherish long walks, gardening, reading, and spending precious moments with my family and friends.
Hi,
My name is Rebecca; Becky or Beck to friends and Boo to my family! I started out my career working in retail for Mitchells and Butlers at the age of 16. I became the Manager of my first Vintage Inn at 24 and have always loved the excitement of running a busy pub, providing great customer service and meeting new people.
Another passion of mine is foreign language and culture. I gained a degree in English and Hispanic studies, and I spent a year living in Spain. This led me to a role teaching Spanish to young children in schools and other educational settings, inspiring them to learn and grow for 8 years.
In 2020, when the Covid Pandemic hit, pubs and schools closed, and I was left with the daunting prospect of a change in career. By nature, I like to keep busy and to feel useful. I felt that during such a difficult time, I wanted to help people and give back to the community. I applied for a position with Right at Home Cardiff and Newport…and I have never looked back!
I have been with the company for 4 years, and I can honestly say I have loved every minute! We share the same passion and values; helping people to live fulfilling and dignified lives within their own homes and providing quality person-centred care. Although challenging at times, I have found this job to be enriching and rewarding and I have met some amazing people along the way. Over time, I have progressed to the position of Community Lead in the Newport area and then in Bridgend, where I moved in September 2024.
I have enjoyed getting to know all of our wonderful clients and our fantastic Care team. I look forward to embarking on this new chapter as Field Care Supervisor for Right at Home Bridgend and Vale, and I strive to help it to reach its potential of being the absolute best provider of Care around! I am excited to see where this journey will take me.
When I am not working, I enjoy walks with my partner, cooking, going to gym, musical theatre and singing. I have been with my choir, Allegra, for nearly 15 years and enjoy performing in concerts and competitions.
Hi! I'm Kali, I have worked for Right at Home for several years. I am extremely excited to work within our Bridgend branch as a community lead. I love a chat with our clients and enjoy providing outstanding care in the community!
When I'm not in work, I am busy being a mum to my two young children and spending time with my partner.
I started working for Right at Home in 2014, starting off as a carer and then progressing into the office as an Administration Assistant. I then progressed to Finance Assistant and now currently working as the Finance Manager.
Within my role, I am in charge of all the financial aspects, from the invoicing to the payroll. My role plays a huge part within Right at Home, and I am grateful to have been given this opportunity to progress within a fantastic company that puts their service users and carers as their top priority, to enable the best care to be delivered out in the community.
Hi!
My name is Kiera-Lee, I’ve been with Right at Home Bridgend & Vale of Glamorgan for seven months, and I’m excited to have recently been promoted to Trainee Care Coordinator. I love working in care because it’s such a rewarding role – I get to meet new faces, experience so many different things, and it gives me a really positive outlook on life.
In my spare time, I enjoy practising karate, which keeps me active and focused.
Hi, I’m Bethan. I have been with Right at Home Bridgend & Vale of Glamorgan for over 2 years, beginning as a carer and recently promoted to Admin Assistant. I have recently come back from maternity leave, and it has been so lovely to see everyone and start this new adventure in this role.
I was a stay-at-home mum before joining Right at Home. When my little boy started school, I wanted a busy and rewarding job to fill the time while he was in school. I decided to take a leap to join the team, and it was the perfect fit. I enjoy making people smile and helping even with the little things – it is such a rewarding job, even when it is challenging.
When I am not working, I spend my time with my partner Tom and my two children, Noah and Ava. When I manage to find time during the chaos, I enjoy reading books, playing piano and drawing.
Hi, my Name is Jemma, I have been with Right at Home Cardiff and Newport for over 9 years. I started my journey with Right at Home as a caregiver and stayed in this role for 3 years. I then decided to progress within the company and have worked in various roles within the office over the years, currently in Office Support.
I love working for Right at Home, knowing I am making a difference to people's lives every day and helping others is so rewarding.
In my spare time, I like to spend time with my family, read and bake!
Hello!
I’m Laura, and I am extremely excited to start my Right at Home career. I cannot wait to provide excellent carer givers to our community and share that with you all regularly through our socials. I have a background in teaching and working alongside additional needs, however, I am new to care! In my spare time, I enjoy reading and writing fiction stories. I am currently completing my Master's in English & Creative Writing!
When I’m not at work, I can be found walking my dog Duke, or buying books I will never read!
Jodie is one of the Right at Home Bridgend & Vale of Glamorgan community leads. She supports with senior care duties such as on-call, spot checks and client reviews.
Autumn is one of the Right at Home Bridgend & Vale of Glamorgan community leads. She supports with senior care duties such as on-call, spot checks and client reviews.
Hi, my name is Cláudia,
I have been working at Right At Home Bridgend & Vale of Glamorgan for the past two years. I really enjoy working in the community. I'm super excited for this new role. I'm always happy to help and support when possible.
I have previous experience working with children, which I loved!
Outside work, I’m a very proud mum to my two beautiful children.
Hi, my name is Monsurat, but everyone calls me Bola.
I hold an MSc in Management from the University of South Wales, Pontypridd. My journey as a carer began as a part-time student employee in July 2024 at the Cardiff office, before transferring to the Bridgend office in November 2024. After graduating, I transitioned to a full-time role in January. I’m delighted to have progressed to a Community Lead with Right at Home. I’m proud to work for a company that truly values both its clients and staff, and I look forward to contributing to the continued growth and success of the team and the organisation.
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