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Heart2Heart

48 Ash Street, Southport, Merseyside PR8 6JE
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Care Provided by Heart2Heart

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Funding & Fees

Contact Heart2Heart to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)

Good to Know

Owner

  • Heart2Heart NW Ltd
  • Private Owned

Person in charge

  • Lisa Humphreys (Manager)
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Heart2Heart Reviews (4)

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8.8

Heart2Heart has a Review Score of 8.8 (8.792) out of 10, based on 4 reviews in the last 2 years. Over all time Heart2Heart has 4 reviews.

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Showing 4 reviews matching selected criteria
Review from D T (Client / Service User) published on 20 March 2025 Submitted via Website
Overall Experience
I have been with Assured Care for around 7 years and find the level of care provided to be exceptional. I have one designated carer and an additional support team who deal with all aspects of my complex care needs. I am treated respectfully and my well-being and dignity are always a priority. The staff are friendly and have a great sense of humour, yet are entirely professional and experienced at what they do. They are able to keep me calm in a crisis and handle any emergencies swiftly.

They have quite literally saved my life when I fell unwell last year by taking swift action and accompanying me to the hospital ensuring I got the most appropriate treatment from the hospital staff when I was unable to communicate due to illness. I'd highly recommend Assured Care.

Reply from Megan Humphries, Care Manager at Heart2Heart

Many thanks for taking the time to post a review, it is much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from John C (Client / Service User) published on 20 March 2025 Submitted via Postal Card
Overall Experience

Your carers are efficient and helpful, never wanting to rush off.

Reply from Megan Humphries, Care Manager at Heart2Heart

Many thanks for taking the time to review us. It is always great to get positive feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ann R (Client / Service User) published on 20 March 2025 Submitted via Postal Card
Overall Experience

As a new client I'm really pleased with everything so far. Very reliable service and excellent care.

Reply from Megan Humphries, Care Manager at Heart2Heart

Many thanks for taking time to review us. It is good to hear that you are so happy with our Services.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Muriel A (Client / Service User) published on 20 March 2025 Submitted via Postal Card
Overall Experience

I've used Assured Care for about 10yrs. I'm happy with them - always have been. Their admin could be better but the staff are always caring and respectful.

Reply from Megan Humphries, Care Manager at Heart2Heart

Many thanks for taking time to review us. We will take on board your feedback re admin.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Heart2Heart to verify any information. View our terms and conditions. Heart2Heart has a Basic Service - more info.