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Austen Allen Homecare - Dartford has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Austen Allen Homecare - Dartford has 5 reviews.
5.0 out of 5
Thank you sincerely for your thoughtful review. Our team takes immense pride in delivering top-notch care while ensuring a friendly and reassuring atmosphere. Our team are dedicated to ensuring the entire process is as smooth as possible for our clients and their families. We appreciate your recommendation and trust in our services. If you ever require additional assistance or support, please feel free to reach out to us. Once again, thank you for sharing your experience with our services; your feedback means the world to us!
5.0 out of 5
Thank you for your lovely review. We are deeply grateful for the opportunity to care for your uncle and to receive such positive feedback.
It is truly heartening to learn that our carers positively impacted your uncle's well-being during a difficult time. Creating a comfortable and reassuring environment is a priority for us, and we are delighted that our team could make a difference.
Your recommendation means a lot to us, and we are honoured to have been entrusted with your uncle's care. Thank you for sharing your positive experience; it means so much to us!
5.0 out of 5
Thank you for reviewing us and sharing such positive feedback of our carers. It really does mean so much to the team to hear we were able to help your mother feel more at ease and look forward to her daily visits and interactions with the carers. Your recommendation means so much to us as it highlights the quality of service we always aim to provide, so thank you so much!
5.0 out of 5
We are so pleased to hear you have had a positive experience with us. Thank you for taking the time to share your feedback and for recommending our services to others looking for care. Your input is incredibly valuable to us, so thank you.
5.0 out of 5
Thank you for taking the time to review us. We are truly humbled and grateful for your kind words. Your Mum's well-being and comfort are at the core of our mission, and we are thrilled to have been a part of this positive and life-changing journey for your family.
We understand that making the decision to seek additional help at home can be a significant step, and we are glad that our thorough consultation process helped in crafting the best care package for your Mum. Our team is committed to understanding each individual's needs, preferences, and aspirations to provide personalised and exceptional care. Thank you again for your kind feedback.
The Review Score of 8.5 (8.500) out of 10 for Austen Allen Homecare - Dartford is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Austen Allen Homecare - Dartford is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5There are no team members posted.
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