Austen Allen Homecare - Gravesend

176 Old Road West, Gravesend DA11 0LZ
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1 Review
  • Austen Allen Homecare - Gravesend, Gravesend
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Care Provided by Austen Allen Homecare - Gravesend

Types of Home Care

  • Visiting Care
  • Live-in Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Sarah Constant (Registered Manager)
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Austen Allen Homecare - Gravesend Reviews (1)

Over all time Austen Allen Homecare - Gravesend has 1 review.

Overall Experience
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Review from Jayne S (Daughter of Client) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using the services of Austen Allen Homecare - Gravesend for over three years now and the care has been outstanding. Mum is housebound and not mobile so relies on the care staff to do everything for her and has since been diagnosed with colon cancer. The professionalism, care and compassion
shown to my mum has been brilliant - nothing is too much trouble. They always keep me informed if there are any problems and at times go over and above. All the care staff have been so very kind I couldn’t ask for more. This also applies to the office staff who are extremely accommodating and attentive to any change. If you are looking for a care provider then please consider Austen Allen.
Reply from Rebecca Newnham, Branch Administrator at Austen Allen Homecare - Gravesend

Thank you for sharing your positive feedback, Jayne. We are so proud to know that our care staff's kindness and attentiveness have consistently met your expectations and that the office staff have been accommodating and responsive to any changes you have had. Your recommendation of us as a care provider is so appreciated, and your words highlight the importance of reliable and compassionate care for individuals in need. Your kind review will undoubtedly help others make informed decisions when seeking care, and we cannot thank you enough for this.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Austen Allen Homecare - Gravesend

What Type of Services does Austen Allen Homecare - Gravesend offer?

Austen Allen Homecare - Gravesend offers Home Care.

How many Carers does Austen Allen Homecare - Gravesend employ?

Austen Allen Homecare - Gravesend employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Austen Allen Homecare - Gravesend to verify any information. View our terms and conditions. Austen Allen Homecare - Gravesend has an Basic Service - more info.