What Type of Services does Austen Allen Homecare - Gravesend offer?

Austen Allen Homecare - Gravesend offers Home Care.

How many Carers does Austen Allen Homecare - Gravesend employ?

Austen Allen Homecare - Gravesend employs 50 carers.

Austen Allen Homecare - Gravesend, 176 Old Road West, Gravesend, Kent DA11 0LZ

Austen Allen Homecare - Gravesend

176 Old Road West, Gravesend DA11 0LZ

1 Review

Care Provided

Types of Home Care

Visiting Care
Live-in Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Contract Durations

Ongoing / Long Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Funding & Fees

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Explain these funding types

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Review from Jayne S (Daughter of Client) published on 17 August 2023
Submitted via Website • Report

Overall Experience

We have been using the services of Austen Allen Homecare - Gravesend for over three years now and the care has been outstanding. Mum is housebound and not mobile so relies on the care staff to do everything for her and has since been diagnosed with colon cancer. The professionalism, care and compassion

shown to my mum has been brilliant - nothing is too much trouble. They always keep me informed if there are any problems and at times go over and above. All the care staff have been so very kind I couldn’t ask for more. This also applies to the office staff who are extremely accommodating and attentive to any change. If you are looking for a care provider then please consider Austen Allen.

Reply from Rebecca Newnham, Branch Administrator at Austen Allen Homecare - Gravesend

Thank you for sharing your positive feedback, Jayne. We are so proud to know that our care staff's kindness and attentiveness have consistently met your expectations and that the office staff have been accommodating and responsive to any changes you have had. Your recommendation of us as a care provider is so appreciated, and your words highlight the importance of reliable and compassionate care for individuals in need. Your kind review will undoubtedly help others make informed decisions when seeking care, and we cannot thank you enough for this.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Austen Allen Homecare - Gravesend