Care Provided by Austen Allen Homecare - Gravesend
Types of Home Care
- Visiting Care
- Live-in Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Duration of Care
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Contact Austen Allen Homecare - Gravesend to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Austen Allen Healthcare Ltd
- Private Owned
Person in charge
- Sarah Constant (Registered Manager)
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Austen Allen Homecare - Gravesend Reviews (1)
Over all time Austen Allen Homecare - Gravesend has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Austen Allen Homecare - Gravesend
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Review from Jayne S (Daughter of Client) published on 17 August 2023 Submitted via Website•
Overall Experience
We have been using the services of Austen Allen Homecare - Gravesend for over three years now and the care has been outstanding. Mum is housebound and not mobile so relies on the care staff to do everything for her and has since been diagnosed with colon cancer. The professionalism, care and...
We have been using the services of Austen Allen Homecare - Gravesend for over three years now and the care has been outstanding. Mum is housebound and not mobile so relies on the care staff to do everything for her and has since been diagnosed with colon cancer. The professionalism, care and compassion shown to my mum has been brilliant - nothing is too much trouble. They always keep me informed if there are any problems and at times go over and above. All the care staff have been so very kind I couldn’t ask for more. This also applies to the office staff who are extremely accommodating and attentive to any change. If you are looking for a care provider then please consider Austen Allen.
↩Reply from Sarah Constant, Registered Operations Manager at Austen Allen Homecare - Gravesend
Thank you for sharing your positive feedback, Jayne. We are so proud to know that our care staff's kindness and attentiveness have consistently met your expectations and that the office staff have been accommodating and responsive to any changes you have had. Your recommendation of us as a care...
Thank you for sharing your positive feedback, Jayne. We are so proud to know that our care staff's kindness and attentiveness have consistently met your expectations and that the office staff have been accommodating and responsive to any changes you have had. Your recommendation of us as a care provider is so appreciated, and your words highlight the importance of reliable and compassionate care for individuals in need. Your kind review will undoubtedly help others make informed decisions when seeking care, and we cannot thank you enough for this.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 July 2026Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Austen Allen Homecare - Gravesend.
Accreditations
There are no accreditations posted yet for Austen Allen Homecare - Gravesend.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Austen Allen Homecare - Gravesend
How many Carers does Austen Allen Homecare - Gravesend employ?
Austen Allen Homecare - Gravesend employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Austen Allen Homecare - Gravesend to verify any information. View our terms and conditions. Austen Allen Homecare - Gravesend has a Basic Service -what a Basic Service includes.