Beryl Care Services

26 Galbraith Road, Picket Piece, Andover SP11 6AZ
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9.8 66 Reviews
  • Beryl Care Services, Andover
Beryl Care Services is a home care provider giving care and support to individuals who need it in order to remain living independently in their own homes.

Caring staff support individuals with dementia, mental health conditions, physical disabilities, sensory impairments as well as the frail and elderly.

Staff treat every individual they support with dignity and respect.
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Care Provided by Beryl Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

Price list available on request as prices may vary according to care needs, time of day, and weekends.

Contact Beryl Care Services to get a personalised quote.

Contact Beryl Care Services to get a personalised quote.

Good to Know

Owner

  • Beryl Care Ltd
  • Privately Owned

Person in Charge

  • Monica Chisanga (Manager)

Beryl Care Services Reviews (66)

9.8

Beryl Care Services has a Review Score of 9.8 (9.789) out of 10, based on 26 reviews in the last 2 years.
Over all time Beryl Care Services has 66 reviews.

Overall Experience
  • 60
  • 5
  • 0
  • 0
  • 1
Date Published
  • 66
  • 9
  • 14
  • 26
  • 40
Reviewer Connection to Beryl Care Services
  • 26
  • 10
  • 8
  • 8
  • 5
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 66, showing 61-66
Review from R B (Husband of Client) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We used a "sitting" service to stay overnight so that I could get a decent night's sleep, have been constantly "on-call" to care for my terminally ill wife. The sitter was very polite, helpful and efficient - arrived on time at 10pm and was not in a hurry to leave at 7am. Can't comment on staff, management
or value for money as this is part of a palliative care service. Organisers at Beryl Care Services are very helpful. Overall - excellent.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from N B (Daughter of Client) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer took very good care of my dad.
She prepared food and tea and kept him company, then did the same with Mum when she got back from hospital until family arrived.
Reply from Monica Chisanga, Manager at Beryl Care ServicesThank you very much indeed for the review. We are encouraged to carry on the good work.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gordon S (Husband of Client) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This carer was prompt and hardworking. She struck up a relationship with my wife and helped with her personal care. This carer looked for work that needed to be done and was very thorough and efficient.
Reply from Monica Chisanga, Manager at Beryl Care ServicesThank you very much for your review. It is very encouraging indeed.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jackie H (Daughter of Client) published on 31 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In a time of dire need, Beryl Care Services were an absolute godsend. The service was second to none and greatly appreciated. Excellent staff and management. Would not hesitate to recommend this service to anyone.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Joyce S (Great-grandson of Client) published on 30 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have already recommended Beryl Care to a family member for upcoming short-term night care.
Beryl Care was suggested to me at a particularly challenging time during my 98-year-old mother's care.
A change of medication meant that my Mother's sleeping patterns had changed and the live-in day carer
was feeling extremely tired after being woken up several times a night.
The Beryl carer was able to sit with Mum when she woke and led her gently back to bed, and then sleep. The whole situation with the live-in carer stabilised.
I am most grateful, otherwise Mum may have ended up in hospital or a care home. The live-in care agency may have withdrawn their care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Andrew P (Son of Client) published on 10 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum as dementia and my dad was taken ill and is in intensive care with a life-threatening illness, The Princess Trust supported me with this company and sent an emergency live-in carer and she is brilliant. She is respectful of the situation and is a life line for us at our time of need. I can't
thank her enough for responding and being at my parents home within 4hours. Thanks to the partnership of the care company and the Royal Princess Trust, it has made a difficult situation more bearable and reassuring that we can focus on my dad in intensive care knowing my mum is in safe hands. Thank you, everyone, that has made this possible, you're all angels in my eyes.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Beryl Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.789 for Beryl Care Services is calculated as follows: ( (135 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 147 Ratings = 4.789
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Beryl Care Services is based on 25 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Beryl Care Services to verify any information. View our terms and conditions. Beryl Care Services has an Enhanced Service - more info.