Beryl Care Services

26 Galbraith Road, Picket Piece, Andover SP11 6AZ
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9.8 61 Reviews
  • Beryl Care Services, Andover
Beryl Care Services is a home care provider giving care and support to individuals who need it in order to remain living independently in their own homes.

Caring staff support individuals with dementia, mental health conditions, physical disabilities, sensory impairments as well as the frail and elderly.

Staff treat every individual they support with dignity and respect.

Care Provided by Beryl Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

Price list available on request as prices may vary according to care needs, time of day, and weekends.

Good to Know

Owner

  • Beryl Care Ltd

Person in Charge

  • Monica Chisanga (Manager)
9.8

Beryl Care Services has a Review Score of 9.8 (9.765) out of 10, based on 21 reviews in the last 2 years.
Over all time Beryl Care Services has 61 reviews.

Overall Experience
  • 56
  • 4
  • 0
  • 0
  • 1
Date Published
  • 61
  • 8
  • 10
  • 21
  • 40
Reviewer Connection to Beryl Care Services
  • 24
  • 10
  • 8
  • 7
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Andrew P (Son of Client) published on 10 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum as dementia and my dad was taken ill and is in intensive care with a life-threatening illness, The Princess Trust supported me with this company and sent an emergency live-in carer and she is brilliant. She is respectful of the situation and is a life line for us at our time of need. I can't
thank her enough for responding and being at my parents home within 4hours. Thanks to the partnership of the care company and the Royal Princess Trust, it has made a difficult situation more bearable and reassuring that we can focus on my dad in intensive care knowing my mum is in safe hands. Thank you, everyone, that has made this possible, you're all angels in my eyes.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.765)

Overview of Review Score

The Review Score of 9.8 (9.765) out of 10 for Beryl Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.765 for Beryl Care Services is calculated as follows: ( (110 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 119 Ratings = 4.765
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Beryl Care Services is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Beryl Care Services to verify any information. View our terms and conditions. Beryl Care Services has an Enhanced Service - more info.