LionHeart Domiciliary Care Services

Unit 7a, Evelyn Street, Grinstead Road, London SE8 5AD

LionHeart Domiciliary Care Services provides care services to vulnerable people and those with complex needs. They offer a person-centered approach and tailoring care to each individual's specific needs, while ensuring that everyone is treated equally, with dignity and respect.

LionHeart provides services to individuals at homes, housing organisations, care homes (nursing and residential) and the NHS.

Their care assistants and registered nurses, provide 24 hour support and LionHeart strive to ensure that all staff are trained in line with the latest CQC and SOVA guidelines and all safeguards are met and maintained.

LionHeart Domiciliary Care Services also work to ensure that their clients' needs are met and can also provide domestic and kitchen staff.

They operate an out-of-hours service which runs round the clock and their team consists of employees who go the extra mile to ensure the agency runs smoothly.

Owner : LionHeart Domiciliary Care Services

Person in charge: Williams Onyekwere (Manager)

Type of Service: Home Care Agency (Privately Owned)

Number of Carers: 50

Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments

Care Offered: Dementia • Domestic Services / Home Help • Elderly Care • High Dependency Care, two carers attending • Learning Disability • Medication Assistance • Mental Health Condition • Personal Hygiene Care • Physical Disability • Respite cover • Shopping Service / Errands

Latest Care Quality Commission* Report on LionHeart Domiciliary Care Services: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.


The Review Score of 8 (maximum of 10) for LionHeart Domiciliary Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for LionHeart Domiciliary Care Services in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for LionHeart Domiciliary Care Services is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 3 Points relating to the number of positive Reviews for LionHeart Domiciliary Care Services is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8 LionHeart Domiciliary Care Services has a Review Score of 8 (8.000) from 1 Reviews

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend LionHeart Domiciliary Care Services?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to LionHeart Domiciliary Care Services

  • Client / Service User

I feel happy and satisfied with the service provided and if possible would like to continue with the same carer. Everyday, the carer is always on time and asks how I am, when speaking with me, she has a patient and kind manner. The carer speaks in a respectful way (considerating my wishes). This is very helpful as I I am included and feel listened to. As a new client to this agency, I am pleased with the service from the carer so far. She really knows what she is doing.

How likely would you be to recommend LionHeart Domiciliary Care Services? Extremely Likely

Overall Standard


Care / Support


Treated with Dignity

Value for Money

Average Rating:   5 out of 5

Submit a Review for LionHeart Domiciliary Care Services

    • We welcome home care and nursing agency service users/clients and their family/friends to submit reviews to

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.

(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the agency)

Extremely UNLIKELY


Neither Unlikely or Likely


Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are no awards/recognitions posted yet for LionHeart Domiciliary Care Services

Job Vacancies

Staff Profiles

There are no staff profiles posted yet