Lotus Home Care Rotherham

Silkstone House, Pioneer Close, Wath-upon-Dearne, Rotherham S63 7JZ
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9.2 21 Reviews
  • Lotus Home Care Rotherham, Rotherham
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9.6

Care Provided by Lotus Home Care Rotherham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24.72

These prices are only a guideline, please contact Lotus Home Care Rotherham to find out the exact price for your requirements.

Contact Lotus Home Care Rotherham to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Lotus Home Care Rotherham to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Emma Brill (Registered Manager)
Are you the Owner/Manager of Lotus Home Care Rotherham? View your Advertising Options

Lotus Home Care Rotherham Reviews (21)

9.2

Lotus Home Care Rotherham has a Review Score of 9.2 (9.187) out of 10, based on 18 reviews in the last 2 years.
Over all time Lotus Home Care Rotherham has 21 reviews.

Overall Experience
  • 10
  • 6
  • 5
  • 0
  • 0
Date Published
  • 21
  • 15
  • 18
  • 18
  • 3
Reviewer Connection to Lotus Home Care Rotherham
  • 8
  • 6
  • 4
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Bev M (Client) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Service has provided me with every support I need. Carers are friendly and polite and always someone at the end of the phone to help.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.187)

Overview of Review Score

The Review Score of 9.2 (9.187) out of 10 for Lotus Home Care Rotherham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.187 for Lotus Home Care Rotherham is calculated as follows: ( (54 Excellents x 5) + (26 Goods x 4) + (21 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 107 Ratings = 4.187
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Lotus Home Care Rotherham is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Aug 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lotus Home Care Rotherham to verify any information. View our terms and conditions. Lotus Home Care Rotherham has an Basic Service - more info.