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Apex Healthcare Service Ltd

Suite 4, 62 Portman Road, Reading, Berkshire RG30 1EA
Apex Healthcare Service Ltd Logo
Apex Healthcare Service Ltd logo
Apex Healthcare Service Ltd, Reading
Apex Healthcare Service Ltd, Reading
Apex Healthcare Service Ltd, Reading

Apex Healthcare Service Ltd: Where Great Care Meets Great People

Choosing a home care provider is about so much more than ticking boxes. It's about finding the right people who truly connect with you or your loved ones — someone who gets the little things, understands the bigger picture, and fits naturally into daily life. That's exactly what Apex Healthcare Service Ltd was built to do. Based in Reading, the team...  

Care Provided by Apex Healthcare Service Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £23.90 - £34.55
  • Weekly Live-in Care Fees: £1,080 - £1,650

Fees vary depending upon assessment.

The price(s) shown are provided by the agency. Contact Apex Healthcare Service Ltd for full pricing details and T&Cs.

Contact Apex Healthcare Service Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Apex Healthcare Services Ltd
  • Private Owned

Person in charge

  • Jennifer Lebrecht (Registered Manager)

Apex Healthcare Service Ltd Reviews (125)

9.7

Apex Healthcare Service Ltd has a Review Score of 9.7 (9.651) out of 10, based on 28 reviews in the last 2 years. Over all time Apex Healthcare Service Ltd has 125 reviews.

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Showing 125 reviews matching selected criteria
Review from Paul J (Client / Service User) published on 27 November 2023 Submitted via Postal Card
Overall Experience

All carers are very attentive. The carer who left to work with people who have disabilities was the best. The others are very good. It's good to have the same carer.

Reply from Keith Dias, Manager at Apex Healthcare Service Ltd

Thank you for your amazing review, we appreciate every kind word.

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Review from Rosemary B (Client / Service User) published on 21 November 2023 Submitted via Postal Card
Overall Experience
In the last five years, I have had care from you. I have nearly always been very satisfied in the presentation of your ladies and the lovely way they treat me. Office staff also always very helpful.
Always honest and caring, I am absolutely happy with the wonderful service.

Thank you all, you are all highly recommended.

Reply from Courtney, Care Lead at Apex Healthcare Service Ltd

Thank you for your wonderful review. We enjoy having you as a client.

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Review from Ros M (Daughter of Client) published on 17 November 2023 Submitted via Website
Overall Experience

I have been very pleased with the care package provided by Apex Healthcare. The office and management team have been excellent. They regularly contact me to review the care Mum is receiving and deal with any queries quickly and efficiently. Mum has a live-in carer and the level of care she has received has been outstanding. Her carer looks after her like she is family. All her personal needs are taken care of, along with keeping Mum and the house clean. The carer encourages and helps Mum to do her exercises every day, which is definitely helping with her mobility. The carer is also a very good cook and has made some delicious food for Mum. Overall, I would highly recommend Apex Healthcare. My only wish would be that the costs were less.

Reply from Courtney, Care Lead at Apex Healthcare Service Ltd

Thank you for the amazing feedback, we appreciate every kind word.

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Review from Sandra D (Sister-in-law of Client) published on 15 September 2023 Submitted via Website
Overall Experience

Apex have been caring for my brother-in-law for 4 months - they took over his care after a long spell in hospital and 6 weeks with a re-enablement team. I have been very pleased with their services and my brother-in-law's progress since. Reluctant to have carers, he soon found the staff who visit him friendly, helpful, caring and always happy to chat - boosts his day enormously. I have access to the carer's notes through the app on my tablet which makes it simple to see any potential problems rapidly and act accordingly. I have found the staff in the office friendly and are super fast in resolving any queries/problems. Recently I was concerned for my brother-in-law as I was unable to reach him on the telephone for quite some time, the line was constantly engaged. As I live almost 200 miles away I rang Apex and asked if they had anyone in the area who could drop in to check on him - problem solved within the hour - phone had been off the hook! I have no criticisms whatsoever about Apex's service.

Reply from CourtneyO, Care Lead at Apex Healthcare Service Ltd

Thank you for your wonderful feedback on the care we provide, we are glad our carers have helped your brother-in-law warm to the idea of having some help where required.

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Review from Z E (Daughter of Client) published on 31 July 2023 Submitted via Website
Overall Experience

My very elderly mother has resisted the idea of home care and I have finally got her to accept the idea of a morning visit to help with starting the day and remembering to take medication. It has gone well, largely due to the nature of the staff who she finds kind, patient and courteous and have won her over. They always find time for a chat which she appreciates. I have found the management and admin staff efficient and easy to deal with.

Reply from CourtneyO, Care Lead at Apex Healthcare Service Ltd

Thank you for your amazing feedback on the care we provide, I know our carers love seeing Mum.

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Review from E H (Client / Service User) published on 17 July 2023 Submitted via Postal Card
Overall Experience

I have been very satisfied with the care given to me by the Apex carers and their helpfulness when helping me with laundry chores.

Reply from Courtney O, Care Lead at Apex Healthcare Service Ltd

Thank you for your great feedback on the care we provide.

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Review from E J (Client / Service User) published on 3 May 2023 Submitted via Website
Overall Experience

Carers interact with me which is important for mental health and wellbeing, always polite and ask if anything else is needed. Timekeeping is good and kept informed if running late, enjoy the visits every day as I am a social person but unfortunately cannot get out much by myself.

Reply from Courtney M, Care Lead at Apex Healthcare Service Ltd

Thank you, we know our carers love seeing you everyday.

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Review from Sheila D (Wife of Client) published on 3 May 2023 Submitted via Website
Overall Experience

Whilst I am more than happy with the professionalism of the carers I do have a problem with some arriving late. This can be due to a number of factors, delays with previous clients, traffic etc. Sending a carer from south Reading to north Caversham during rush hour seems to be a scheduling problem. If a carer is going to be late a quick phone call will suffice. Additionally, I have requested more than once that you stop sending the next week's rota in the post. It will normally arrive on a Tuesday which is a bit late as my husband's care starts on a Monday! Stopping this will also save your postage and admin costs.

Reply from Courtney M, Care Lead at Apex Healthcare Service Ltd

Thank you Sheila for your review, our apologies for your concerns raises, I will be in contact to see if we can resolve these for you and your husband.

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Review from M S (Son of Client) published on 3 May 2023 Submitted via Website
Overall Experience

The office never leaves messages when calling merely try to call numerous times. Staff don’t always treat clients with respect. Staff don’t seem to communicate as a team. Some staff spend as little time as possible on visits. Some staff however are very good.

Reply from Courtney M, Care Lead at Apex Healthcare Service Ltd

Thank you M S for review, we apologise for your concerns raised I will be in contact to resolve these for you both.

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Review from T H (Husband of Client) published on 3 May 2023 Submitted via Website
Overall Experience
My wife is very pleased with and prefers one carer in particular.
All the carers undertake an excellent job and are always friendly.

At long last the daily visits are almost at the same time instead of in the past when for a long time they were all over the place. Two days weekly are now an hour later which we don't understand. It would be nice if the daily visits could all be at 8 am.

Reply from Courtney M, Care Lead at Apex Healthcare Service Ltd

Thank you for the review. We are pleased that you and your wife are happy with the care, as for the times of visits I will get in contact to see if we can amend this for you both.

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Review from Gill B (Daughter-in-law of Client) published on 3 May 2023 Submitted via Website
Overall Experience
I understand how the carers have to keep to a schedule but feel sometimes their visits are rushed. It would be preferable if the same carers could be rostered.

Car parking has been an issue, although there is enough space for approximately five cars outside of the house. The neighbour has complained twice about carers going onto his front lawn, leaving tyre tracks. Hopefully, this is resolved now.

Reply from Courtney M, Care Lead at Apex Healthcare Service Ltd

Thank you Gill for your review. We apologise for some of your concerns listed I will be in contact to see if we can resolve these for you both.

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Review from Deirdre B (Client / Service User) published on 2 May 2023 Submitted via Website
Overall Experience

Excellent service from a friendly and professional company. Keep us informed of any changes that may occur. Always available to answer queries and where possible keep the same carer to visit which I find very helpful.

Reply from Courtney M, Care Lead at Apex Healthcare Service Ltd

Thank you Deirdre, we appreciate the wonderful review.

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Review from Penny G (Daughter of Client) published on 2 May 2023 Submitted via Website
Overall Experience
Apex Healthcare Service thankfully took over care from another agency, who gave us notice very early on on the care journey.
Mum started with 1 carer twice a day and as her mobility declined has moved to double up 4 care calls a day. The carers have been considerate towards Mum's needs and such a support for me. The office are always willing to listen and help in obtaining GP appointments/getting dietitians and OT referral.
At Christmas, a short visit from 'The Apex Band' was most welcome.
The whole team is warm and friendly.

Apex is such a great find. Shhh, don't tell everyone!

Reply from Courtney M, Care Lead at Apex Healthcare Service Ltd

Thank you Penny, we are glad both you and Mum are happy. We enjoy having you at Apex Healthcare.

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Review from Chas R (Husband of Client) published on 28 April 2023 Submitted via Website
Overall Experience
Very good service.
Reliable attendance.
Friendly and caring staff and manager.
Always very smart with their official uniform and relevant PPE clothing.
Flexible timings as much as possible.

Accommodating and experienced carers.

Reply from Courtney M, Care Lead at Apex Healthcare Service Ltd

Thank you Chas, we are glad both you are your with are happy with the care given.

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Review from M C (Wife of Client) published on 20 January 2023 Submitted via Website
Overall Experience

All the carers are bright and very friendly. My only reservation is the timing of their visits which varies considerably. I realise it must be difficult to timetable these with so many people to be visited but some visits are really too early for my husband and he finds it hard to cope with them. It is particularly difficult for me if the time is changed without notice as I like to prepare the bathroom, etc., ready for the visit. I am otherwise very satisfied with the care that my husband is receiving and would be happy to recommend Apex.

Reply from CourtneyM, Care Lead at Apex Healthcare Service Ltd

Thank you M C for your lovely review, Apologies for some of the visit times being too early, I will be in contact to see if we can arrange something better suited for you both.

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Review from Debbie S (Client / Service User) published on 22 December 2022 Submitted via Website
Overall Experience

Extremely pleased with the care package that my mum received. The carers were very friendly and Mum looked forward to them coming, and they gave us that extra bit of security. We can recommend Apex Healthcare service.

Reply from Courtney M, Care Lead at Apex Healthcare Service Ltd

Thank you Debbie for the wonderful review. We are glad that we have been able to help you and your mum.

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Review from Wendy D (Daughter of Client) published on 15 December 2022 Submitted via Website
Overall Experience

The Apex team have been providing care at home for my father for over a year. The team of carers are excellent and very efficient and offer a high standard of care. They are extremely considerate and respectful towards my father and have also built a good relationship with my mother during their visits. The management team have been very helpful and setting up the package of care was straightforward. I currently live overseas and it is very reassuring for me to know that my father is being taken care of by the kind and caring team from Apex. Thank you.

Reply from Courtney M, Care Lead at Apex Healthcare Service Ltd

Thank you Wendy for your amazing review. We are happy we've been able to help.

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Review from Rita B (Daughter of Client) published on 6 December 2022 Submitted via Website
Overall Experience

Apex provide a professional all-round service. The key factor for me is that they actively listen to my requests and deliver everything I need. I was struggling with getting my father to a Podiatrist and Apex suggested I could get a home visit. Particular thanks goes to one member of staff in particular who has been instrumental in my father settling in with the carers. If she sees anything that needs doing in the flat she makes sure it is done. It is such a relief having the extra support Apex provide. Thank you Apex!

Reply from Keith Dias, Manager at Apex Healthcare Service Ltd

Hi Rita. Thank you very much for the feedback. Thank you for the opportunity to support.

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Review from Kevin H (Son of Client) published on 18 November 2022 Submitted via Website
Overall Experience

Apex have been providing care support for my father since May 2022. The quality of care visits is consistently high. Care is delivered by a small team, each of whom has developed a good relationship with my father. He feels confident, supported and in safe hands with his carers, as do I and my siblings. Members of the care team are warm, friendly and professional, paying attention to detail whilst delivering care kindly, safely and efficiently. The care team are flexible and responsive in accommodating changes in my father's care needs which can vary within a range, week by week, or day by day, according to his various health conditions. The management team are helpful and responsive, whether answering queries, adjusting schedules or in supporting me to ensure my father's needs are fully met. All in all, I have no hesitation in recommending Apex. Thank you!

Reply from Keith Dias, Manager at Apex Healthcare Service Ltd

Hi Kevin thank you for the feedback. It is really appreciated.

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Review from J H (Daughter of Client) published on 24 August 2022 Submitted via Website
Overall Experience

The service Mum receives from Apex has been superb. They are very accommodating and flexible with the different types of support she needs. I can’t thank them enough for the difference they have made.

Reply from Keith Dias, Manager at Apex Healthcare Service Ltd

Thank you very much for the positive feedback. The team enjoy the interaction with mum.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 January 2024
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Apex Healthcare Service Ltd.

Awards / Recognitions (3)

Meet the Team (30)

Jennifer Job Title: Registered Manager Joined: 2018
Jennifer

Jennifer is our much-loved Registered Manager at Apex Healthcare Services, she's your passionate ally, champion, and advocate. She's there to really get under the skin of each client's needs, making sure they get the right support, just when they need it. By pouring her energy into this, she ensures that each individual gets a tailor-made care plan that hits the mark. In her world, it's all about providing care that's focused on the person, and she wouldn't have it any other way.

The experience she creates for her clients and colleagues isn't just efficient, it's as smooth as a brand-new marble countertop. It's all about making sure everyone feels cared for and valued - just like family.

What really gets Jennifer buzzing is the personal connections she makes with her clients. Her secret ingredient? Building sincere, trust-based relationships that pave the way for effortless transitions into care services. Seeing clients smile as they continue to live independently at home isn't just a rewarding moment, it's the very heart of what she does. Knowing that she's made a real difference in their lives, well, that just puts a big ol' cherry on top.

But Jennifer isn't all work and no play. When she's not championing her clients, she's off being a supermom to a high-energy young lad. Their adventures take them from the mystery of the back garden to the thrill of the adventure parks, creating memories as vibrant as a summer's day. Being a mom has unleashed Jennifer's competitive side - a throwback to her past as a Berkshire Cross Country team runner. Rumour has it she can give her son a good run for his money!

To sum it up, Jennifer's dedication, coupled with her ability to truly understand her clients and deliver person-centred care, makes her an irreplaceable gem in the Apex family. Her passion for making a difference is what sets her apart. She's not just a Registered Manager, she's a life changer.

Ioana Job Title: Operations Manager Joined: 2018
Ioana

Meet Ioana, our power-packed Operations Manager at Apex Healthcare Services. She runs our day-to-day operations, oversees staff, and partners with management to optimise patient care and costs.

But that's not the only thing running high on her power meter! Did you know? If 'Having Energy' were an Olympic sport, Ioana would undoubtedly be a gold medallist. She channels this endless energy into not just her work, but also her passions outside of work.

When she's not streamlining operations or leading our team, you'll find her in her garden, tending to her plants with the same dedication she brings to our office. Or in her kitchen, experimenting with exciting new dessert recipes.

Ioana's energy is contagious and sets the tone for our team. Her commitment to maintaining a healthy work-life balance is a testament to her dynamic personality and makes her an invaluable asset to Apex Healthcare Services and our community.

Ayodeji (Ayo) Job Title: Care Coordinator Joined: 2022
Ayodeji (Ayo)

Ayodeji (Ayo) masterfully conducts the day-to-day running of the office with a blend of professionalism and a light-hearted touch. As the composer of our care workers' rotas, Ayo harmonises schedules, ensuring that everything runs like a well-tuned symphony.

Ayo's forte lies in his exceptional communication skills, orchestrating seamless interactions between care workers and service users. In his role, Ayo adeptly clears issues and queries while maintaining the tempo of record-keeping and general administration. Little-known fact: Ayo's passion for music spills into his work, as he hums tunes softly while crafting the perfect rotas. The various challenges faced when Ayo does the rota, such as client preferences, team member skill sets, and visit locations, are met with the same emotional intensity he brings to his music.

Outside of work, Ayo's love for music crescendos with his ability to play seven musical instruments. A charming anecdote - Ayo's virtuosic violin skills helped him woo his wife before they tied the knot. With family as his magnum opus, Ayo's commitment to them always takes centre stage.

Ayo's blend of humour and dedication creates a harmonious work environment, making him a treasured member of our Apex ensemble

Courtney Job Title: Care Lead Joined: 2022
Courtney

Meet Courtney, the beating heart of Apex as our Care Lead! Her role includes a colourful medley of responsibilities, from answering calls and emails to creating bespoke care plans tailored to our client's needs. With meticulous attention to detail, Courtney ensures our team consistently delivers the highest standard of care. While she may look young and appreciate the compliments, Courtney possesses an "old soul" and her wisdom far surpasses the expectations of those around her. A keen observer and listener, Courtney excels in care planning and communication.

Our very own social media maestro, Courtney now curates our online presence - Please find, follow and like our Facebook page ( ApexHealthcareServices1 ) to keep up to date and gain insight into what's happening in the team.

Soft-spoken yet genuinely caring, Courtney's warmth radiates through every interaction with clients and carers alike, addressing concerns with the utmost empathy and compassion.

Outside of Apex, Courtney embraces the joys of motherhood with her two little boys, aged 5 and 2, and balances the delightful chaos as a fur mum to her 5-year-old canine companion.

With a love for adventure, Courtney and her family can often be found exploring the great outdoors and making memories to last a lifetime.

Courtney's perfect blend of professionalism, humour, and genuine care makes her an invaluable asset to our team, brightening the lives of clients and colleagues alike.

Adilla Job Title: Care Supervisor Joined: 2023
Adilla

Meet the ever-dynamic Adilla - our Senior Carer at Apex, who finds her role here more rewarding than finding the last piece of a 1000-piece jigsaw puzzle!

Adilla swoops into her workday, dedicated to infusing the lives of her care recipients with happiness, comfort, and support. Her enthusiasm for caregiving is as infectious as a viral cat video and shines through brighter than the sun on a Zanzibar beach. Every day, she's making a positive difference like a pro-level Sudoku master solving a puzzle in record time.

Outside the realm of her caregiving duties, Adilla is a water sprite who adores swimming and can outpace a seahorse any day! It’s her favourite way to relax and keep fit. Plus, it reminds her of her days on the island - four memorable years on the jewel that is Zanzibar.

When she's not channelling her inner mermaid, Adilla indulges in long, scenic walks, absorbing nature's artistry, and finding zen-like tranquillity in the lap of the great outdoors. These hobbies are her secret sauce for personal fulfilment, contributing to her overall well-being, and ensuring she's always in top form to deliver compassionate care.

Did you know? Adilla is also an extraordinary left-hander, a trait shared by creative geniuses! Born into a large family, Adilla began her culinary journey at the tender age of nine and has been serving up delicious meals ever since.

Aside from her love for cooking, Adilla is an unabashed lover of board games, quizzes, puzzles, and brain teasers - perhaps the only teasers she enjoys. Her love for these activities demonstrates her sharp intellect and fantastic sense of humour.

So, if you need some cheer, a hearty laugh, or someone to whip up a fantastic meal while winning at Trivial Pursuit, Adilla's your go-to at Apex Healthcare Services!

Odette Job Title: Accounts Payable Joined: 2017
Odette

Meet Odette, our managerial maestro at Apex Healthcare Services Ltd! She's the one keeping the ship steady, providing guidance like a GPS for the team so they can navigate their responsibilities safely and effectively.

Odette’s skills don’t just stop at people management; she also handles invoices like a pro card dealer, processing them with such accuracy and efficiency that even our calculators are jealous. Her keen attention to detail could give a detective a run for his money, ensuring our company's financial processes run smoother than a freshly Zamboni-ed ice rink.

With years of experience in the care industry under her belt (not to mention a collection of stories that could rival an epic saga), Odette has met more remarkable individuals than there are stars in the night sky. She treasures the personal stories shared by our clients more than a pirate loves his treasure chest, deepening her understanding of their unique journeys like an anthropologist uncovering an ancient civilization.

But don't let her professional demeanour fool you. Outside of work, Odette is quite the adventurer! Whether she's embracing the invigorating thrill of a brisk walk or diving headfirst into swimming, Odette embraces an active lifestyle like a fish to water.

And let's not forget about Kiwi, her spirited Border Collie, who can sometimes be as unpredictable as a weather forecast. Kiwi keeps Odette on her toes, and her love for her canine companion is as profound as her commitment to nurturing those in her care.

In essence, Odette is the beating heart of Apex Healthcare Services. Her leadership and compassion, coupled with a passion for connecting on a deeper level (and a dash of dog-mom dedication), make her an indispensable gem in our crown. All hail Odette - the manager, the mentor, the swimmer, the walker, and, of course, the dog whisperer!

Robert Bezuidenhout Job Title: Company Director Joined: 2017
Robert Bezuidenhout

Robert is a Company Director at Apex Healthcare Services Ltd. Robert plays a crucial role in supporting the team's daily service operations. His keen focus on finance and compliance guarantees that the company consistently provides safe and compassionate care to all clients.

With more than ten years of experience in the care industry, Robert has gained a profound appreciation for the significance of enabling clients to maintain their independence by living at home. This mission has not only become a central aspect of his professional career but also a deeply rewarding personal endeavour.

Outside his duties at Apex Healthcare Services Ltd, Robert is a passionate acoustic guitar enthusiast. He dreams of perfecting his Jazz guitar skills as he continues to grow and develop, showcasing his belief in the importance of ongoing personal growth and development. Robert's love for music also serves as a testament to the crucial role hobbies and interests play in achieving a balanced life.

As a vital member of Apex Healthcare Services Ltd, Robert's expertise in operations, finance, and compliance is essential in upholding the company's exceptional standards of care. His unwavering commitment to providing a secure and supportive environment for clients, coupled with his personal affinity for music, renders him an indispensable asset to the Apex team.

Keith Dias Job Title: Managing Director Joined: 2017
Keith Dias

Keith is the dedicated Managing Director, of a company committed to providing exceptional care services for individuals with various needs. With over a decade of experience in the care industry, Keith has worked closely with local authorities, local care providers, and Assistive Technology teams. His passion for helping people with limiting conditions, such as mobility issues, inspired him to pursue a Master's (MSc) in Assistive Technology.

As a firm believer in the power of innovation, Keith advocates for the integration of traditional support and cutting-edge technology to ensure positive outcomes for individuals in the community. His approach to care is guided by the "Mum test," a principle that emphasizes treating every person supported by Apex as if they are our own loved ones. This mindset reminds the team that each individual they care for is someone's mother, father, brother, sister, daughter, or son, ensuring that the highest quality care is provided to all.

Under Keith's leadership, Apex Healthcare Services Ltd has become a leader in the care industry, with a strong focus on empathy, compassion, and innovation. As an advocate for both technology and human connection, Keith is dedicated to improving the lives of those in need and empowering them to live life to the fullest.

And here's a fun slice of Keith: Not only is he a dedicated director and advocate, but he's also a fun-loving, toy-hoarding dad! He's been known to enjoy his kids' toys just as much (if not more) than they do. It's like Toy Story but with a happy co-existence instead of a rivalry! This playful side is a testament to his belief in balancing work and play. So next time you see him in a meeting, remember, he might just be holding back a brilliant LEGO-building strategy!

Natasha Job Title: Payroll Specialist Joined: 2018
Natasha

Meet Natasha, our amazing Finance Payroll Specialist who's part-time but full of life! With a knack for numbers and a dedication to precision, she's a whizz at managing the financial aspects of Apex Healthcare Services and ensuring that our payroll ticks like a Swiss watch.

But don't let the finance role fool you - Natasha used to be a teacher! She's even qualified to teach English as a second language, and she's always there to lend a helping hand (and a lesson or two) to her colleagues when they need it.

When she's not at work, you might find Natasha leading a Christian-based Learning Disability group. She's passionate about lifting others up and making a positive difference in her community.

And the music? Natasha loves it! Whether it's singing in the shower or jamming to her favourite tunes, music is a source of joy and balance for her.

Above all, Natasha is a proud and loving mum to two wonderful little girls. She cherishes every moment she spends with her children, from the everyday routines to the special occasions that turn into lasting memories.

Here at Apex Healthcare Services, we value Natasha not only for her financial expertise and work ethic but also for her spirit of teaching, her community involvement, and her commitment to a well-rounded life. We're lucky to have her on our team, and we know she brings the same dedication to all the roles she plays, whether it's at work, in her community, or at home.

Beverley Job Title: Care Assistant Joined: 2017
Beverley

Meet Beverley, a passionate carer who finds fulfilment in her work of caring for others. For Beverley, being a carer isn't just a job, but a way of expressing her genuine care and concern for people. "I care because I care about people," she says, and it's this empathy and compassion that make her such a valuable asset to the people she cares for.

When Beverley isn't working as a carer, she likes to stay active and tend to her garden. Her hobbies allow her to relax and recharge, ensuring that she can return to her work with renewed energy and focus. Beverley is an excellent example of someone who loves what she does and recognises the importance of self-care.

Natalia Job Title: Care Assistant Joined: 2018
Natalia

Meet Our Care Luminary: Natalia!

Introducing Natalia, our caregiving dynamo with a heart of gold!

With every interaction, she weaves a tapestry of kindness, dedication, and an essence of calm. Building deep and meaningful connections with her clients isn't just a job for her; it's a calling. She doesn't just care; she dives deep, always prioritising their needs and ensuring they feel seen and heard.

Natalia's superpower? An unwavering commitment paired with an innate ability to actively listen. She's not just there for her clients; she's truly present, bringing a sense of tranquillity and going above and beyond in every sense.

Away from her caregiving cape, Natalia is a beacon of joy for her two little girls. Their giggles and adventures together are the melodies that fill her heart.

And when she's carving out "me-time", you'll find her breezing through scenic bike trails or making a splash in the pool. These invigorating activities are her secret recipe for rejuvenation, ensuring she's always energised and balanced, ready to sprinkle her unique brand of care magic.

Cheers to Natalia, who effortlessly blends kindness, calm, and dedication, making the world a brighter place one caring moment at a time!

Vasilica Job Title: Care Assistant Joined: 2018
Vasilica

Introducing Vali, our caregiving virtuoso with a heart that spans continents! From the medical wards of Romania to the homes of England, Vali's journey is fuelled by an unwavering mission: to touch lives and make a difference.

Every day, Vali dives into a world of diverse souls, offering her dedication and warmth. She doesn't just care; she immerses herself, finding joy in every connection and story.

But wait, there's more to Vali than her caregiving magic! Off-duty, she's a culinary explorer, whisking up flavours and embarking on global adventures. Her zest for life and passion for cooking are as infectious as her compassion.

With a heart as vast as her experiences, Vali's presence is a soothing balm, bringing comfort and delight to all in her care. We're beyond grateful to have this globe-trotting, pot-stirring, life-enriching gem in our community. Cheers to Vali, our international beacon of care and joy!

Stephen Job Title: Care Assistant Joined: 2021
Stephen

The Champion: Stephen!

Say hello to Stephen, our beacon of empowerment! With a heart full of compassion and a demeanour of calm, Stephen's mission is clear: to light the path for others towards independence. "I care because my purpose is to help people stand tall on their own," he says with unwavering conviction.

Every gesture, every word, every action of Stephen's radiates his genuine desire to uplift. He's not just there to help; he's there to champion, guide, and stand by you until you find your stride.

From his encouraging pep talks to his patient mentorship and hands-on support, Stephen is the wind beneath many wings, helping dreams take flight. A pillar of our team, his bold character stands out, always choosing the path of righteousness. In a world that often wavers, Stephen is a testament to steadfastness and integrity.

Here's to Stephen, a true gem in our midst, reminding us that with the right support, everyone can soar. We're beyond grateful to have such a man of honour on our team. The world indeed needs more Stephens!

Maria Job Title: Care Assistant Joined: 2021
Maria

Our Ray of Sunshine: Maria!

Step into a room with Maria, and you're instantly wrapped in a kaleidoscope of joy, laughter, and bright colours! Maria isn't just a carer; she's a burst of vibrant energy that lights up every space she enters. With a mantra that goes, "I care because it brings smiles to people's faces," she truly embodies the spirit of joy.

Maria's enthusiasm isn't just infectious; it's a testament to her deep-seated compassion. Her bubbly personality is like a magnet, drawing people in and making them feel cherished and at ease. It's no wonder that with just a smile, a word, or a gesture, she can turn any moment into a memorable one.

But the colour in Maria's life isn't limited to her caregiving. Off-duty, she's wrapped in the most radiant hues of love with her granddaughter. Their bond, as vivid and heartwarming as Maria's favourite bright colours, is a testament to the depth of their connection. Every giggle, every shared story, is a treasured moment for Maria.

Here's to Maria, our dazzling beacon of energy, compassion, and all things colourful! With her around, life isn't just lived; it's celebrated in the brightest shades!

Naseem Job Title: Care Assistant Joined: 2021
Naseem

Introducing Our Compassionate Connector and Team Champion: Naseem!

Meet Naseem, our caregiving hero whose heart beats to the rhythm of kindness, connection, and unwavering team support. In the world of care, she's not just a presence; she's a force of compassion, joy, and solidarity.

Naseem understands something profound – the true impact of taking a moment to genuinely connect, not just with clients but also with her team. It's in these moments when she sees the spark of joy light up her clients' and colleagues' faces, that the essence of her work comes alive. This isn't just a job for Naseem; it's a journey of heart-to-heart connections that extends to every member of her team.

But wait, there's more to her magic! Naseem brings with her a resilient sense of humour, a beacon that guides her through every challenge. Her laughter isn't just a sound; it's a remedy, a burst of positivity that uplifts everyone around her, clients and colleagues alike. Whether it's a shared joke or a funny story, Naseem knows that laughter can be the best medicine.

Her dedication to acts of kindness goes beyond the ordinary. Naseem doesn't just perform tasks; she weaves threads of care and empathy, creating bonds that last. Her ability to forge meaningful connections is not just a skill; it's a gift – one that makes her an exceptional caregiver and a cherished team member.

Naseem's approach to care lights up lives, bringing comfort, laughter, and a profound sense of companionship. But her commitment doesn't stop there. She's always there, encouraging her team, and going above and beyond her role to ensure that her colleagues' well-being needs are met. She's the glue that holds the team together, the cheerleader everyone needs during challenging times.

Here's to Naseem, a shining example of how kindness, laughter, genuine connections, and team spirit can transform caregiving into an art form. She's not just caring for clients; she's uplifting an entire team.

Janeffer Job Title: Care Assistant Joined: 2022
Janeffer
Meet Janeffer, a compassionate caregiver with a

deep-rooted passion for making a positive impact in the lives of others. Inspired by her desire to make a difference, Janeffer finds motivation in building strong and meaningful connections with her clients. It is in these moments of developing closer bonds and earning their trust that she feels truly fulfilled.

Janeffer understands the importance of companionship and the significant role it plays in enhancing the well-being of her clients. She cherishes the opportunities to provide genuine companionship, offering a comforting presence and creating a supportive environment where

individuals can feel valued and understood.

Witnessing the positive impact of these relationships in her clients' lives is a constant source of motivation for Janeffer.

Doreen Job Title: Care Assistant Joined: 2022
Doreen

Introducing Our Care Virtuoso: Doreen!

Say hello to Doreen, a caregiving gem whose dedication and compassion are as boundless as her desire to make a real difference. In the tapestry of care, Doreen is a standout thread, weaving positive impacts into the lives she touches.

Doreen's journey in caregiving is marked by an unwavering commitment that fills her with a deep sense of satisfaction. She knows that with every gesture, every moment of support, she's not just doing a job; she's changing lives.

In her quest for balance, Doreen embraces the art of self-care. Her secret? Stealing moments for rejuvenating naps, a simple yet powerful way to refresh her mind and spirit. These precious pauses are her wellspring of energy, keeping her centred and ready to give her best.

Family time for Doreen is a treasure trove of joy and connection. The laughter, the stories, and the shared moments are the jewels that enrich her life, reminding her of the beauty in the world outside her caregiving role.

And when it's time for a little self-indulgence, Doreen dives into the delightful world of shopping. These escapades are more than just retail therapy; they're a celebration of her hard work, a chance to treat herself and revel in life's little pleasures.

Doreen's blend of professional dedication and personal joy is a testament to her caring soul. She's not just a caregiver; she's a beacon of compassion and a model of how to find happiness in both giving and receiving care.

Here's to Doreen, our exceptional caregiver, whose heart is as big as her impact, reminding us all of the power of care, compassion, and a well-timed shopping spree!

Jane Job Title: Care Assistant Joined: 2022
Jane

Meet Jane: Our Gentle Guardian of Care

Introducing Jane, a caregiver whose very essence is woven with compassion and a tender, approachable nature. In the world of caregiving, she stands as a beacon of soft-spoken strength and heartfelt dedication.

Jane's journey in caregiving is fueled by a profound love for aiding the most vulnerable. Her passion isn't just a part of her job; it's the core of who she is. With every gentle word and every thoughtful gesture, Jane's commitment to making a tangible difference in people's lives shines brilliantly.

Her motivation springs from the knowledge that her efforts bring light and positivity to those she serves. Jane takes immense pride in her ability to uplift and support, especially those who find themselves most in need of a caring touch and a kind word. Her dedication is more than a professional choice; it's a calling that she answers with grace and empathy.

But what truly sets Jane apart is her balanced approach to caregiving and self-care. She understands that to pour out compassion, one must also be replenished. Her commitment to her own well-being is as steadfast as her dedication to others, ensuring she is always at her best when providing support.

With Jane, those in her care find more than just assistance; they find a source of solace, encouragement, and unwavering support. Her presence offers a safe haven, a nurturing space where individuals can embark on their journey towards improved well-being with a reliable and gentle guide by their side.

Here's to Jane, our exceptional caregiver, whose soft approach, deep dedication, and nurturing spirit make her not just a caregiver, but a guardian angel in the lives of those she touches.

Jamaica Job Title: Care Assistant Joined: 2022
Jamaica

Meet Jamaica: Our Caregiving Superstar with a Side of Sparkle!

Introducing Jamaica, a caregiving sensation whose journey was inspired by her mom – think of them as the dynamic duo of compassion! Jamaica doesn't just care for people; she sprinkles a little bit of joy and a whole lot of love in everything she does, turning everyday caregiving into an extraordinary experience.

Jamaica's philosophy? Every person is a unique storybook, and she's there to add some fun plot twists with her care and kindness. Her clients don't just look forward to her visits; they're practically waiting at the door with party hats on!

When she's off the caregiving clock, Jamaica is all about recharging with her favourite people – her partner, friends, and family. Think of it as her own personal fan club, where the laughs are loud, the hugs are hearty, and the love is limitless. And let's not forget her culinary escapades! Jamaica in the kitchen is like a dance-off between flavours – always exciting and slightly unpredictable.

Oh, and sunsets? For Jamaica, they're not just Instagram-worthy moments. They're her daily dose of tranquillity, where she soaks in the beauty and plots her next day's adventures – or at least what to cook next!

Jamaica's not just a caregiver; she's a ray of sunshine with a knack for making everyone feel like they're the star of the show. Her team adores her not just for the care she provides, but for the laughter and light-hearted moments that seem to follow her wherever she goes.

Here's to Jamaica, our caregiving superstar with that extra dash of sparkle, making the world a brighter (and funnier) place, one care visit at a time!

Dean Job Title: Care Assistant Joined: 2023
Dean

Meet Dean, a dedicated carer who brings passion and enthusiasm to his work every day. For Dean, caring isn't just a job - it's a calling. "I care because it makes me feel valuable," he explains. He takes great pride in his ability to help others and make a difference in their lives.

When Dean isn't working as a carer, he enjoys unwinding with a game of snooker or listening to the latest hits. His

Hobbies allow him to relax and recharge, ensuring that he can return to his work with renewed energy and focus.

Dean is a shining example of someone who not only loves what he does but also recognises the importance of taking time for oneself.

Faiqa Job Title: Care Assistant Joined: 2023
Faiqa

Our Sunshine Caregiver: Faiqa!

Say hello to Faiqa, our caregiving ray of sunshine! With a heart brimming with compassion and a laugh that's pure magic, Faiqa has a special knack for brightening up any room. Her approach to life? Friendly, pleasant, and always with a contagious, light-hearted chuckle that can defuse even the tensest moments.

Deeply devoted to the elderly, Faiqa treasures every story shared, every meal enjoyed, and every moment of support she provides. And oh, speaking of meals, she once whipped up a feast for the entire team that's still talked about!

When she's not sprinkling her care magic, Faiqa laces up for refreshing runs and walks, keeping her spirit and body in top form. And her wanderlust? It takes her to corners of the world, exploring and soaking in new experiences.

With her blend of dedication, vibrant energy, and unforgettable laugh, Faiqa is more than just a caregiver.

She's a burst of joy, comfort, and warmth in the lives of all she touches. Cheers to Faiqa, our delightful beacon of care and happiness!

Jumana (Joy) Job Title: Senior Carer - Training Lead Joined: 2024
Jumana (Joy)

Joy is the Senior Carer and Training Lead at Apex Healthcare Services — a woman whose name perfectly captures the light she brings to every room, every training session, and every client interaction. Before discovering her calling, Joy spent over 15 years in business administration and later studied health and social care. More than three years on, Joy has grown into a dedicated Senior Carer whose presence is instantly reassuring — calm under pressure, endlessly patient, and always leading with kindness. Today, Joy is a trainer who carries the heart of a carer into every session she delivers. Her approach is rooted in empathy, lived experience, and a genuine desire to help others grow. What makes Joy truly exceptional is that she goes beyond sharing information — she shares purpose. For Joy, being a Senior Carer has been the greatest joy of her life — and for the team, having someone like her makes Apex Healthcare Services an even better place to be.

Seron Job Title: Care Quality Lead Joined: 2023
Seron

Seron is the Care Quality Lead at Apex Healthcare Services — a woman whose energy, warmth, and effortless charisma make her one of the most memorable people in any room. Her journey into care began long before her title changed. As a caregiver, Seron was known for her hands-on dedication, infectious positivity, and a natural ability to connect with people from all walks of life. Today, as Care Quality Lead, Seron still brings that same magic into her work. Her approach is rooted in genuine care, attention to detail, and a deep understanding of what makes a real difference in people's lives. What makes Seron exceptional is the way she blends professionalism with her unmistakable spark. She leads with empathy, communicates with clarity, and inspires those around her to raise the bar every single day. For Seron, quality care is not just about doing things right — it is about understanding why they matter.

Rose Job Title: Care Assistant Joined: 2022
Rose

Rose is a dedicated beacon of care and comfort at Apex Healthcare Services, driven by an unwavering passion for serving vulnerable individuals. Embracing the philosophy of treating each person as if they were family, Rose fosters an environment of trust and genuine connection with every client. Her approach to caregiving goes beyond the practical — it is rooted in deep compassion, patience, and a belief that everyone deserves to feel valued. When not spreading kindness and comfort, Rose finds solace in the pages of books and the wisdom of thought-provoking podcasts. With boundless compassion and a gentle spirit, Rose is more than just a carer — she is a cherished guardian of care, enriching lives with every smile and every thoughtful gesture.

Grace Job Title: Care Assistant Joined: 2024
Grace

If there is one person who can handle anything thrown her way, it is Grace. She has a work ethic stronger than her morning coffee, and when she sets her mind to something, there is no stopping her. Grace is the kind of carer who gets things done — reliably, thoroughly, and always with a warm smile. When she is off duty, Grace is making the most of it. She is not just a traveller — she is an explorer, always seeking out new places, new experiences, and new ways to expand her horizons. With her mix of dedication, adventure, and a no-nonsense attitude, Grace is an absolute powerhouse at Apex Healthcare Services.

Karon Job Title: Care Assistant Joined: 2025
Karon

Karon does not just work in care — she lives it. She is the kind of person who makes sure everyone around her feels seen, heard, and valued. With infectious positivity, quick wit, and natural warmth, Karon is a key part of the Apex team. When she is not being an absolute star at work, Karon is embracing the great outdoors. She loves nothing more than getting out on her Vespa, exploring new places, and soaking up the fresh air. With a big heart and even bigger laughs, Karon brings a unique blend of fun and compassion to everything she does. She is proof that great care comes naturally when you genuinely love what you do.

Chloe Job Title: Care Assistant Joined: 2024
Chloe

Chloe does not just care — she truly cares. She has patience, warmth, and a talent for making sure people feel comfortable and looked after. When she is not brightening up people's lives, Chloe is out living hers to the fullest. A festival regular, she loves music, dancing, and good times — and sleep is entirely optional when the fun is flowing. Back at home, her two very large dogs keep her entertained, making every day an adventure. With her mix of compassion, energy, and an unbeatable sense of fun, Chloe is a valued part of the Apex Healthcare Services team.

Lucky Job Title: Care Assistant Joined: 2025
Lucky

Lucky might be too humble to sing his own praises, so the team will do it for him — he is kind, patient, and the sort of person who makes everyone around him feel at ease. As a carer at Apex Healthcare Services, Lucky brings a quiet dedication and genuine warmth to everything he does. When he is not being an all-star carer, he has got his eyes on the football — a loyal Manchester City and Reading FC supporter who takes the beautiful game very seriously. Lucky is always up for learning something new, whether that is travelling to new places, picking up a fresh skill, or simply finding better ways to support the people in his care. With his big heart and down-to-earth nature, Lucky is a brilliant addition to the Apex team.

Oana-Loredana Job Title: Care Assistant Joined: 2024
Oana-Loredana

Oana-Loredana is what happens when determination meets a heart of gold. She is ambitious, hardworking, and the kind of person who genuinely cares. For her, care is not just a job — it is a calling. Ever since finishing nursing school, she has known that helping others is what makes her tick. The reward of seeing someone smile because of something she has done is way more satisfying than anything else. When she is not out making the world a better place, she is indulging in her many hobbies. She is a pet lover, a nature walker, and a keen painter with enough artwork to open a gallery. With her unbeatable mix of drive, warmth, and just the right amount of stubbornness, Oana-Loredana is a fantastic addition to the Apex Healthcare Services team.

Erinda Job Title: Care Assistant Joined: 2023
Erinda

Erinda is a powerhouse of precision, empathy, and heart at Apex Healthcare Services. When she steps into her role, she brings more than just skill — she brings soul. Every task she takes on is completed with care, attention, and a deep respect for the people she supports. Erinda's true gift lies in her empathy — that genuine, heartfelt understanding that makes everyone around her feel safe and valued. Her motto? Do it with love, or not at all. And that is exactly how she approaches her work — with love, intention, and a quiet strength that speaks volumes. To the team, Erinda is not just part of Apex; she is the heartbeat of what makes caregiving so special. Her blend of dedication and heart makes her an invaluable member of the Apex family.

Frequently Asked Questions about Apex Healthcare Service Ltd

How many Carers does Apex Healthcare Service Ltd employ?

Apex Healthcare Service Ltd employs 30 carers.

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