everything was done in the way I would have done it, with warmth, respect, and discretion.Shirley F(Client / Service User)
My mum feels she is very well supported and looks forward to seeing her carersS M(Daughter of Client/Service User)
Staff at Right at Home have gone out of their way to ensure this high standard of careMalcolm F(Son of Client/Service User)
everything was done in the way I would have done it, with warmth, respect, and discretion.Shirley F(Client / Service User)
My mum feels she is very well supported and looks forward to seeing her carersS M(Daughter of Client/Service User)
Staff at Right at Home have gone out of their way to ensure this high standard of careMalcolm F(Son of Client/Service User)
At Right at Home, all carers work together as one team with one goal – to provide the very best care for each client, every day. Their role is to support and care for some of the most vulnerable adults in the community, helping them to live independently in their own homes for as long as possible. While they assist with routine tasks, it is the personal touch that truly...
At Right at Home, all carers work together as one team with one goal – to provide the very best care for each client, every day. Their role is to support and care for some of the most vulnerable adults in the community, helping them to live independently in their own homes for as long as possible. While they assist with routine tasks, it is the personal touch that truly matters. The carers take time to connect, fostering a sense of value and reassurance. Together they strive for a “gold standard” of care, going beyond expectations. They help clients explore new interests, revive old hobbies, and discover local services and activities. All the team here believe age alone should never create assumptions as to what is possible. Homecare can be challenging, but the positive outcomes and heartfelt feedback received make it all worthwhile. Do read some recent client reviews to understand the impact of RaH's compassionate care.
RaH carefully selects all of its carers. It is essential they share the same values of kindness, integrity, and patience. Before starting, they each undergo enhanced vetting and comprehensive training so you can be assured they will deliver the best care. Once working the carers have 24-hour support from experienced managers who are always there when needed.
In 2023 the Right at Home National Training Programme won the Princess Royal Training Award. All Right at Home carers speak good English, live locally, and are dedicated to doing their best for all the clients. Based on independently verified client reviews, Right at Home Mitcham Streatham and Dulwich was awarded the Top 20 Rated Home Care Provider in London 2025. Clients review RaH service awarding up to 5 Stars for: Overall Experience, Staff, Care/Support, Management, Treated with Dignity and Value for Money. Right at Home Mitcham Streatham and Dulwich has over 40, 5-star reviews from happy clients.
Care Provided by Right at Home (Mitcham, Streatham & Dulwich)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £36.65
Contact Right at Home (Mitcham, Streatham & Dulwich) to get a personalised quote:
Our rates are in-line with local market rates. We charge per hour. You do not pay for travel time.
The price(s) shown are provided by the agency. Contact Right at Home (Mitcham, Streatham & Dulwich) for full pricing details and T&Cs.
Right at Home (Mitcham, Streatham & Dulwich) has a Review Score of 9.8 (9.799) out of 10, based on 13 reviews in the last 2 years. Over all time Right at Home (Mitcham, Streatham & Dulwich) has 53 reviews.
Reviewer Connection to Right at Home (Mitcham, Streatham & Dulwich)
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Showing 53 reviews matching selected criteria
Review from Hilda B (Daughter of Client) published on 2 February 2021 Date of experience: January 2021•Submitted via Website•
Overall Experience
The quality of care provided by both the manager and the carer are excellent, I really can't fault it at all. My elderly mother sees her carer as a friend and enjoys chatting with her. The carer manages to balance two things: ensuring my mum's wellbeing by helping her take her medicines, helping...
The quality of care provided by both the manager and the carer are excellent, I really can't fault it at all. My elderly mother sees her carer as a friend and enjoys chatting with her. The carer manages to balance two things: ensuring my mum's wellbeing by helping her take her medicines, helping her exercise, washing and plaiting her hair and some general household chores, but also, importantly, to stimulate her memory and conversation, and this makes her feel valued and looked after. The carer is a warm and caring person and having her coming over on 4 days while I'm working, has really taken a burden off my mind. The manager takes an active interest in my mum's welfare, readily responds to any enquiries and ensures that any messages from me reach the carer as soon as possible.
↩Reply from Tracey-Ann Scott, Director at Right at Home (Mitcham, Streatham & Dulwich)
Thank you Hilda, your feedback is much appreciated. We aim to maximise the value of every visit by connecting with each client, giving them our complete attention and accepting them just as they are. We want them to feel valued and supported in the best possible way.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Nora T (Daughter of Client) published on 2 October 2020 Date of experience: September 2020•Submitted via Postal Review Card•
Overall Experience
My brothers and I have been extremely impressed by the service we have received from the whole team. It is very reassuring for us to know that our mother is in such good hands. All our queries have been dealt with promptly and professionally. We would have no hesitation in recommending Right at...
My brothers and I have been extremely impressed by the service we have received from the whole team. It is very reassuring for us to know that our mother is in such good hands. All our queries have been dealt with promptly and professionally. We would have no hesitation in recommending Right at Home to others requiring in-home care and companionship.
↩Reply from Tracey-Ann Scott, Director at Right at Home (Mitcham, Streatham & Dulwich)
Thank you for your kind comments which are much appreciated. We will make sure this is passed on to the carer team. Our aim is to provide trusted care with dignity and respect every day, every visit.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from S D (Daughter of Client) published on 17 September 2020 Date of experience: August 2020•Submitted via Postal Review Card•
Overall Experience
The manager and her team are absolutely amazing; I would be lost without them!
The manager and her team are absolutely amazing; I would be lost without them!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mervyn H (Client / Service User) published on 11 August 2020 Date of experience: July 2020•Submitted via Postal Review Card•
Overall Experience
I am happy with the support of Right at Home. My carer is brilliant and I could not live without her. The management is excellent.
I am happy with the support of Right at Home. My carer is brilliant and I could not live without her. The management is excellent.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from F P (Daughter of Client) published on 9 January 2019 Date of experience: December 2018•Submitted via Postal Review Card•
Overall Experience
We could not be happier with the service provided by Right at Home (Mitcham, Streatham & Dulwich). They are so professional from a business perspective but also incredibly caring and attentive. There is absolutely nothing they have not been able to help with - truly a fantastic service.
We could not be happier with the service provided by Right at Home (Mitcham, Streatham & Dulwich). They are so professional from a business perspective but also incredibly caring and attentive. There is absolutely nothing they have not been able to help with - truly a fantastic service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Fran B (Partner of Client) published on 9 November 2018 Date of experience: November 2018•Submitted via Postal Review Card•
Overall Experience
My partner who is receiving care and I have been treated with huge respect and consideration.
The carers are excellent and the management is marvellous and incredibly helpful.
We both feel completely supported and the people we have dealt with feel more like friends than carers.
It is a...
My partner who is receiving care and I have been treated with huge respect and consideration.
The carers are excellent and the management is marvellous and incredibly helpful.
We both feel completely supported and the people we have dealt with feel more like friends than carers.
It is a wonderful service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Andrew M (Client / Service User) published on 31 October 2018 Date of experience: October 2018•Submitted via Postal Review Card•
Overall Experience
I have found this service very supportive, efficient, adaptable and resourceful. Living alone, they have helped me before and after a major operation. I appreciate the pro-active and practical nature of the staff and ongoing management reviews. Full works.
I have found this service very supportive, efficient, adaptable and resourceful. Living alone, they have helped me before and after a major operation. I appreciate the pro-active and practical nature of the staff and ongoing management reviews. Full works.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joanne H (Cousin of Client) published on 20 September 2018 Date of experience: September 2018•Submitted via Postal Review Card•
Overall Experience
The Right at Home (Mitcham, Streatham & Dulwich) have been absolutely wonderful. They have cared for my relative with respect and they have made a real difference to his life. I can not thank them enough for all assistance and support.
The Right at Home (Mitcham, Streatham & Dulwich) have been absolutely wonderful. They have cared for my relative with respect and they have made a real difference to his life. I can not thank them enough for all assistance and support.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lucy B (Granddaughter of Client) published on 17 August 2018 Date of experience: July 2018•Submitted via Postal Review Card•
Overall Experience
My family and I were incredibly impressed by the care given by Right at Home. The team were extremely caring and tailored a care plan which was very specific to my Grandfathers needs. The team were a pleasure to have around and I wouldn't hesitate to recommend them to anyone who neede them.
My family and I were incredibly impressed by the care given by Right at Home. The team were extremely caring and tailored a care plan which was very specific to my Grandfathers needs. The team were a pleasure to have around and I wouldn't hesitate to recommend them to anyone who neede them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J S (Daughter of Client) published on 5 July 2018 Date of experience: June 2018•Submitted via Postal Review Card•
Overall Experience
Excellent care for my father. An outstanding service which I would recommend to anyone.
Excellent care for my father. An outstanding service which I would recommend to anyone.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from I L (Son of Client) published on 24 November 2017 Date of experience: November 2017•Submitted via Postal Review Card•
Overall Experience
I've been very pleased with the service that has been provided to my mother.
I've been very pleased with the service that has been provided to my mother.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sadie W (Daughter of Client) published on 4 October 2017 Date of experience: September 2017•Submitted via Postal Review Card•
Overall Experience
I cannot speak highly enough about the care my mother is receiving from Right at Home (Mitcham, Streatham & Dulwich). My mother was very reluctant to receive any help, however, from the moment she got care, her life is 100% better. She looks great and she is feeling so much better in all ways how...
I cannot speak highly enough about the care my mother is receiving from Right at Home (Mitcham, Streatham & Dulwich). My mother was very reluctant to receive any help, however, from the moment she got care, her life is 100% better. She looks great and she is feeling so much better in all ways how she looks her mental and physical health.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S B (Friend of Client) published on 3 August 2017 Date of experience: July 2017•Submitted via Postal Review Card•
Overall Experience
After a terrible experience with three other care agencies, we have finally found a company that actually knows how to care for someone. My friend has gone from being unhappy and uncared for to someone who is always happy and eating three meals a day. All medical issues have been dealt with and his...
After a terrible experience with three other care agencies, we have finally found a company that actually knows how to care for someone. My friend has gone from being unhappy and uncared for to someone who is always happy and eating three meals a day. All medical issues have been dealt with and his house is clean again.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2023
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Right at Home (Mitcham, Streatham & Dulwich).
There are no accreditations posted yet for Right at Home (Mitcham, Streatham & Dulwich).
Meet the Team (2)
Tracey ScottJob Title Managing DirectorJoined 2015
Owner and Managing Director Tracey Scott.
Michael ScottJob Title Co OwnerJoined 2016
Having spent more than 25 years providing professional services to clients, I am passionate about delivering excellent service to clients. Through...
Having spent more than 25 years providing professional services to clients, I am passionate about delivering excellent service to clients. Through first-hand experience helping and arranging care for my Mum and Dad as they grew older, I fully understand how important it is for families to be able to engage reliable carers whom they can trust to look after their loved ones. Right at Home, Mitcham, Streatham and Dulwich help people improve the quality of their lives by providing high-quality, safe care to adults in their homes. Through our personalised services, you can be assured your loved ones will receive the care and attention they deserve.
Before joining Right at Home, I was a partner in a City law firm managing teams of lawyers in complex projects.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Mitcham, Streatham & Dulwich) to verify any information. View our terms and conditions. Right at Home (Mitcham, Streatham & Dulwich) has an Enhanced Service -what an Enhanced Service includes.
