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Respectful Care Nottingham North

Studio 5, The Old School Business Centre, Church Drive, Arnold, Nottingham, Nottinghamshire NG5 6LD
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Respectful Care Nottingham North logo
Respectful Care Nottingham North, Nottingham
Respectful Care Nottingham North, Nottingham
Respectful Care Nottingham North, Nottingham

In March 2020 Respectful Care Nottingham North was rated as ‘Outstanding’ by the Care Quality Commission.

Respectful Care Nottingham North is founded on two core principles that govern the way it operates:

• An aim to raise the standards of care across the counties it operates in


• A dedication to improving the working conditions for care professionals

Respectful Care is one of the leading home care providers across Nottinghamshire, Derbyshire and South...  

Care Provided by Respectful Care Nottingham North

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25.98 - £25.98
Please contact our client team to discuss needs, times, duration, and various options available to you, or your loved ones.

Our call rates start from £25.98

The price(s) shown are provided by the agency. Contact Respectful Care Nottingham North for full pricing details and T&Cs.

Contact Respectful Care Nottingham North to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Stacey Dwyer (Registered Care Manager)

Respectful Care Nottingham North Reviews (122)

9.8

Respectful Care Nottingham North has a Review Score of 9.8 (9.774) out of 10, based on 13 reviews in the last 2 years. Over all time Respectful Care Nottingham North has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from Joan F (Client / Service User) published on 19 February 2018 Submitted via Postal Card
Overall Experience
Nothing they won't do for me.

Very kind.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Joan for your kind feedback.

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Review from Margaret S (Client / Service User) published on 19 February 2018 Submitted via Postal Card
Overall Experience
All the carers are very helpful.
It is particularly pleasing to be taken out in the wheelchair and get some fresh air.

They are all very willing to do other jobs as well.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Margaret for your kind feedback.

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Review from Rosemarie G (Client / Service User) published on 19 February 2018 Submitted via Postal Card
Overall Experience

Everything fine. Any issues or concerns the management will deal with it straight away. Fantastic company.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Rosemarie for your kind feedback.

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Review from Dorothy S (Client / Service User) published on 19 February 2018 Submitted via Postal Card
Overall Experience

I get on very well with my carers - they all treat me very kindly and gently.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Dorothy, for your kind feedback.

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Review from Thelma P (Client / Service User) published on 19 February 2018 Submitted via Postal Card
Overall Experience

Very pleased with the care given by the carers, also for the help they give me.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Thelma for your kind feedback.

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Review from Derek (Son of Client) published on 7 February 2018 Submitted via Website
Overall Experience

My mum thought the world of all the girls. They were all brilliant with her and nothing was to much trouble for them. I felt perfectly happy to go on holiday and leave them in charge. I would recommend them to anybody. I would just like to say one last thank you to you all for what you did for her in the last year

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Derek, for your feedback. We would also like to say one last thank you as well for all your support and it was a real privilege for us all to have been able to support your mum over the last year. She was a wonderful lady who is deeply missed by all the staff who supported her.

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Review from Doreen S (Client / Service User) published on 22 January 2018 Submitted via Postal Card
Overall Experience

All very good.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Doreen for your kind and valued feedback.

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Review from Marian B (Client / Service User) published on 22 January 2018 Submitted via Postal Card
Overall Experience

I have been completely pleased with the service I receive with your care.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Marian for your kind comments.

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Review from G L M (Client / Service User) published on 22 January 2018 Submitted via Postal Card
Overall Experience

Excellent company - very helpful - very obliging.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you G L M for your kind and valued feedback.

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Review from Paul S (Son of Client) published on 22 January 2018 Submitted via Postal Card
Overall Experience

All of the care staff are excellent. I get regular feedback with regards to my father and his needs. I would have no hesitation in recommending other people to Respectful Care. Top service!

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Paul for your wonderful feedback.

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Review from F K (Son of Client) published on 18 January 2018 Submitted via Postal Card
Overall Experience

Respectful care is generally a good company and their services have been good. Some of the time (20%) you get carers who are less helpful and just go through the motions, but I suppose this is normal.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Furukh for your comments and I am sorry that you feel some of the carers just go through the motions. I will look into this issue and report back to you personally. Thank you.

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Review from Alan N (Client / Service User) published on 18 January 2018 Submitted via Postal Card
Overall Experience

The carers listen to me.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Alan for your kind feedback.

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Review from Beverley B (Client / Service User) published on 4 January 2018 Submitted via Website
Overall Experience

Exceptional service only been using respectful care for a couple of weeks and the service has been second to none.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Beverley, for your kind feedback.

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No Rating
Review from Patricia S (Daughter of Client) published on 3 January 2018 Submitted via Website
Overall Experience
Carers arrive at their allocated time and always stay for the time allowed.
Their uniform is smart and they are always tidy and professional.
They treat the client with respect and dignity, always paying careful attention to her complex and personal needs.

I would recommend this company unreservedly to others.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Patricia, for your kind feedback.

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Review from S W (Client / Service User) published on 21 December 2017 Submitted via Postal Card
Overall Experience

They help me get up and to go to bed. My daughter is in France, so without the lovely girls, I would be lost.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you for your kind feedback.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from Mary B (Client / Service User) published on 21 December 2017 Submitted via Postal Card
Overall Experience

The carers do everything for me and are very reliable. They are the best company that has helped me and I would be lost without them.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Mary for your kind feedback.

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Review from Jane S (Daughter of Client) published on 21 December 2017 Submitted via Postal Card
Overall Experience
We have been very satisfied with your company. Wish we had found you when mum was alive.

Very pleased with your friendly staff towards my dad. Thank you.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Jane for your kind comments.

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Review from Lorraine P (Daughter of Client) published on 21 December 2017 Submitted via Postal Card
Overall Experience

Very helpful company. There for all your needs. We would highly recommend this company. All carers are on time and experienced in what we wanted for my dad.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Lorraine for your kind feedback.

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Review from Jacqueline B (Daughter of Client) published on 20 December 2017 Submitted via Postal Card
Overall Experience

The overall business is conducted in a professional manner with a good awareness of the needs of the individual client, particularly when the same carer is attending on a regular basis. On occasions, there can be a problem when the carer is new to a particular client and is unaware of the nature of routine and needs of the particular individual client. The carers are extremely conscientious and adaptable to the needs of the client.

The overall package of care is reviewed on a regular basis and tailor-made to the needs of the individual client. There is good communication between individual carers about areas of concern relating to the client. Overall the company is providing an excellent service.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Jacqueline for your kind and in depth feedback which is of huge benefit to us in order to continually improve our services.

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Review from M H (Client / Service User) published on 20 December 2017 Submitted via Postal Card
Overall Experience

All the staff are so caring and kind.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you for your kind feedback.

Staff
Care / Support
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Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2020
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Respectful Care Nottingham North.

Awards / Recognitions (14)

  • Recipient: Respectful CareDate: Friday 30 May 2025
  • Recipient: Respectful CareDate: Friday 31 May 2024
  • Recipient: Respectful Care Nottingham NorthDate: Wednesday 31 May 2023

Meet the Team (6)

Stacey Dwyer Job Title: Registered Manager Joined: 2020
Stacey Dwyer

Stacey has worked in the care sector for the past 21 years, predominantly in Mental Health Nursing with the NHS, during this time she worked with a variety of people who experience mental health issues and complex needs as well as people with learning disabilities and physical illnesses.

Stacey has gained a wealth of clinical knowledge in this field. More latterly, Stacey has worked as a Registered manager and is able to bring to the team a significant amount of clinical background to help clients and their families achieve the best outcome with them at the centre of their care.

Stacey has worked with staff of all levels throughout her career and knows that good leadership is key to a happy and productive workforce. She believes in providing the best experience to clients, families, carers and staff to ensure we are delivering gold-standard care. Stacey strongly believes that people should receive support in their own familiar surroundings and is passionate about keeping people at home should this be their wish.

Stacey is passionate about investing heavily in supporting all the staff to improve their own knowledge, experience and qualifications as she knows this helps people to deliver the highest possible standards.

Lorna Scholey Job Title: Care Co-ordinator Joined: 2016
Lorna Scholey
Lorna is our Care Coordinator and has worked for the Respectful Care for the past 8 years.

Lorna is the person who ensures the clients have the correct logistical care and support they need at the times they choose and with the carers of their choice and preference, providing continuity at all times. Lorna also has responsibility for the staff rota, ensuring the staff get the correct number of hours each week but also have a healthy work-life balance.

Care was always something Lorna wanted to do as she started to support her parents when they became unwell. Lorna was introduced to the company with a friend 8 years ago initially joining as a care and support worker. During this time Lorna progressed to the role of Mentor (Senior Carer) which meant she had added responsibility for training and mentoring new and existing staff.

Lorna strives to be the best she can be and helps others to do the same. These qualities as well as Lorna’s passion and dedication have helped Lorna to progress internally within the company to a more senior management role. Lorna has worked in care for many years but states she has never been happier!

Heather Smith Job Title: Client Manager Joined: 2025
Heather Smith

Heather began working for Respectful Care in January 2025. She recently moved to Nottingham. She has had many years’ experience in the care sector and most recently has worked in a care home as a Unit Manager with advanced dementia residents, end-of-life, Stroke, PEG, diabetes and wound care.

Heather is one of our Client Managers. Heather will be one of the ladies to help create your person-centred care plans to identify your needs. Heather is responsible for all your client needs and will be your first point of call for anything care-related, and she is more than happy to help you along your journey with us to make sure you are receiving the best care possible. You’ll see Heather quite often as she will be out to visit you to ensure all your needs are met and up to date, and complete all your scheduled reviews.

Jeanette Oscroft Job Title: Team Leader Joined: 2014
Jeanette Oscroft

Jeanette started in care 25 years ago when her children were little as the hours suited and worked around their school hours. Jeanette has worked in various areas of care including care homes for the elderly, adults with learning disability and autism and spent many years working in the community and has always come back to community care as this is where her passion is. Jeanette has been with Respectful Care for 11 years and started working as a carer, before progressing to care Co-ordinator and now a Field Team leader, Jeanette came to work for the Arnold Branch of Respectful Care in June 2021 and is really enjoying the role and working with the staff team and clients.

Nicole Bull Job Title: Staff Lead Joined: 2024
Nicole Bull
Nicole has been working in the care sector since 2019. She started in care as a care and support worker in Domiciliary care where she gained a passion for care and wanted to progress.
She then moved to a different care company with a role of Team Leader and worked with different conditions such as Dementia, Alzheimer’s, Diabetes, Strokes, Learning difficulties, and Brain injuries.

Nicole joined the Respectful Care team in June 2024 as Staff Team Leader and has enjoyed working and getting to know everyone. Nicole supports the staff team with regular support sessions and assisting new staff through their employment.

Georgia Hutchings Job Title: Client Team Leader Joined: 2025
Georgia Hutchings

Georgia began working for Respectful Care in August 2025. She began working in the care sector in 2019 after caring for her mother when she was unwell. Georgia has worked in the community for multiple years and has also worked in a care home for 4 years as a senior carer. She is one of our client team leaders.

Georgia will be one of the ladies to help create your person-centred care plans to identify your needs. You’ll see Georgia quite often as she will be out to visit you to ensure all your needs are met and up to date, and complete all your scheduled reviews.

Frequently Asked Questions about Respectful Care Nottingham North

How many Carers does Respectful Care Nottingham North employ?

Respectful Care Nottingham North employs 75 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Respectful Care Nottingham North to verify any information. View our terms and conditions. Respectful Care Nottingham North has an Enhanced Service - more info.