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Respectful Care Nottingham North

Studio 5, The Old School Business Centre, Church Drive, Arnold, Nottingham NG5 6LD
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Respectful Care Nottingham North logo
Respectful Care Nottingham North, Nottingham
Respectful Care Nottingham North, Nottingham
Respectful Care Nottingham North, Nottingham

In March 2020 Respectful Care Nottingham North was rated as ‘Outstanding’ by the Care Quality Commission.

Respectful Care Nottingham North is founded on two core principles that govern the way it operates:

• An aim to raise the standards of care across the counties it operates in


• A dedication to improving the working conditions for care professionals

Respectful Care is one of the leading home care providers across Nottinghamshire, Derbyshire and South...  

Care Provided by Respectful Care Nottingham North

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25.98 - £25.98
Please contact our client team to discuss needs, times, duration, and various options available to you, or your loved ones.

Our call rates start from £25.98

The price(s) shown are provided by the agency. Contact Respectful Care Nottingham North for full pricing details and T&Cs.

Contact Respectful Care Nottingham North to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Stacey Dwyer (Registered Care Manager)

Respectful Care Nottingham North Reviews (127)

9.9

Respectful Care Nottingham North has a Review Score of 9.9 (9.886) out of 10, based on 17 reviews in the last 2 years. Over all time Respectful Care Nottingham North has 127 reviews.

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Showing 127 reviews matching selected criteria
Review from Harry B (Client / Service User) published on 27 May 2026 Submitted via Postal Card
Overall Experience

I have been receiving support from Respectful Care for nearly a year now. All the carers have been very helpful and nothing is too much for anyone. My family have also recommended Respectful Care to friends and family that have needed someone.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Harry for the kind feedback. Its been a real privilege supporting you over this past year!

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Review from R H (Daughter of Client) published on 27 May 2026 Submitted via Postal Card
Overall Experience

Respectful Care have been looking after my mother for 2 years. The care given is outstanding - from the carers and office staff. Everyone is very supportive and goes above and beyond. Mum is extremely pleased with the care she receives on a daily basis. Nothing is ever too much to ask.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

We are really pleased RH that both you and your lovely mum think the service we deliver is Outstanding. Thank you!

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Review from G T (Son of Client) published on 27 May 2026 Submitted via Postal Card
Overall Experience

My father is extremely pleased with the care he receives from Respectful Care. The carers help with all tasks required and more. They are very kind and supportive to my father and the family. They treat my father with the respect and dignity that he deserves.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you GT for your kind feedback about the support we provide for your wonderful Dad.

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Review from J K (Client / Service User) published on 27 May 2026 Submitted via Postal Card
Overall Experience

Respectful Care have improved my life beyond words. I am finally able to go out in the community with support of Respectful Care. I became a shell of myself before finding Respectful Care.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you JK for your kind feedback. Its a real pleasure to be able to support you.

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Review from L J (Daughter of Client) published on 27 May 2026 Submitted via Postal Card
Overall Experience

My mother has been receiving care from Respectful Care. The care that's been done has been amazing. My mother's mood and confidence have vastly improved since joining the service, which has been amazing. Nothing is too much trouble.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you LJ for your kind feedback about the service we provide to your lovely mum.

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Review from D B (Client / Service User) published on 18 May 2026 Submitted via Postal Card
Overall Experience

I have been with Respectful Care for a few months now and I have foud it to be very professional and friendly from the assessment to care carried out. The carers are all lovely and go above and beyond and have time to chat to me. Brilliant service so far.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you DB for your kind feedback about the support we provide for you.

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Review from S C (Son of Client) published on 24 April 2026 Submitted via Postal Card
Overall Experience

Fab company would highly recommend. Carers always support and make sure I am updated on any issues. I can have peace of mind that my loved on is cared for properly at home.

Reply from Karl Overton, Manager at Respectful Care Nottingham North

Thank you for providing us with such lovely feedback about the service we currently provide.

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Review from C M (Daughter of Client) published on 24 April 2026 Submitted via Postal Card
Overall Experience
Respectful Care have supported my mother for a few months and the care provided from all carers has been outstanding.

The carers have always gone above and beyond and are very understanding of her needs. The office team have also been very helpful in terms of accommodating call times. Nothing is ever too much to ask.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you for your kind feedback about the service we provide to your lovely mum.

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Review from S B (Daughter of Client) published on 24 April 2026 Submitted via Postal Card
Overall Experience

Respectful care have supported Mum for the past 2 years. I, along with Mum, have always found the carers to be extremely kind and caring. Any issues are always dealt with by the office and management to ensure Mum can remain at home.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you SB for providing feedback stating that you and your lovely mum are happy with the service you receive from Respectful Care.

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Review from S G (Daughter of Client) published on 20 November 2025 Submitted via Website
Overall Experience
We used this agency for 10 months to support a family member, with hours increased as needs changed. Carers were kind, professional, and punctual. Some truly outstanding, building warm relationships.
Carers often handled difficult situations and overall, we received excellent service. When issues occured Stacey and the office team worked hard to resolve these and we appreciated their responsiveness.
So why not five stars? Continuity suffered when the rota changed-to include a larger cohort of carers, for example we weren't always told when supplies like pads or wipes were low, making restocking tricky. And while most carers were friendly, one or two were more a bit more abrupt, sometimes entering without a greeting, which felt off in a home setting.

In the great scheme of things these were minor issues. We are incredibly grateful for the care received and the peace of mind that we had some great carers who often went above and beyond.

Reply from Stacey Dwyer, Registered Manager at Respectful Care Nottingham North

Thankyou for taking the time to review and share your experience of the care and support we delivered. It was a pleasure to support such a lovely family, I truly appreciate the honest feedback I will take this on board to ensure services are continually improved. Wishing you all the best.

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Review from Vonette H (Niece of Client) published on 25 March 2025 Submitted via Postal Card
Overall Experience

Always reliable, attentive, friendly and definitely caring. My aunt says she always feels better after a visit.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you for the kind feedback on the service we provide to your relative.

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Review from Louise M (Granddaughter of Client) published on 25 March 2025 Submitted via Postal Card
Overall Experience

Respectful Care look after my gran. The carers are amazing and treat her like their own family! They always go over and above their role and as a family we have peace of mind she's in the best hands when we aren't there. Highly skilled, highly trained and very very caring.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you for providing us with such wonderful feedback.

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Review from Freda T (Client / Service User) published on 24 March 2025 Submitted via Postal Card
Overall Experience

I really enjoy Respectful Care looking after me everyone is really nice.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you for the kind feedback about the staff that help you.

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Review from Chris M (Brother of Client) published on 24 March 2025 Submitted via Postal Card
Overall Experience

Very pleased with the whole service provided.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you for the very kind feedback about our service.

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Review from Clare W (Daughter of Client) published on 24 March 2025 Submitted via Postal Card
Overall Experience

I cannot speak highly enough of the care and consideration that the girls give my parents. They are always cheerful and nothing is too much trouble. They make my parent's and so my life is so much easier.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you. Your kind feedback is lovely to hear. Thank you

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Review from M B (Client / Service User) published on 13 March 2025 Submitted via Postal Card
Overall Experience

Very good company. Great value for money and you get your money's worth! The carers really look after me very well. Thank you.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you for your kind feedback about the service we provide.

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Review from J B (Client / Service User) published on 13 March 2025 Submitted via Postal Card
Overall Experience

I think Respectful Care are brilliant and made the transition an easy journey from old company to Respectful Care. All staff are lovely, have built a strong bond with staff and they go above and beyond.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you. We really value the feedback you have given us.

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Review from M S (Client / Service User) published on 15 May 2024 Submitted via Website
Overall Experience

I have been a client of Respectful Care North for a number of years, and I have never been disappointed either by carers or office staff. Everyone is caring and interested in listening to you. The Manager is a wonderful leader, along with the Care Coordinator they are brilliant at their jobs and handle all concerns with compassion and understanding. The carers I have had are outstanding. My daily carer is a wonderful humorous lady for whom nothing is too much trouble. Another carer who comes regularly, she’s such a good worker who brings laughter into the home. Two other carers are such hard workers and always engage in nice conversations which brightens my day. If you are looking for a wonderful care company, I can definitely recommend this company.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you for your wonderful feedback about the service we provide to you. Thank you.

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Review from C H (Daughter of Client) published on 29 February 2024 Submitted via Website
Overall Experience

Respectful Care are a very well-organised company and provide good quality care. The staff who visit and those in the office are very helpful, kind and professional. I have recommended this company to another elderly relative, who is also very pleased with the service provided.

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Review from Janet G (Client / Service User) published on 26 February 2024 Submitted via Website
Overall Experience

I have been with this company for five and a half years and am very satisfied with all the care that l received, and would happily recommend them. They are reliable and trustworthy and respectful. Thank you very much.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2020
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Respectful Care Nottingham North.

Awards / Recognitions (14)

  • Recipient: Respectful CareDate: Friday 30 May 2025
  • Recipient: Respectful CareDate: Friday 31 May 2024
  • Recipient: Respectful Care Nottingham NorthDate: Wednesday 31 May 2023

Meet the Team (6)

Stacey Dwyer Job Title: Registered Manager Joined: 2020
Stacey Dwyer

Stacey has worked in the care sector for the past 21 years, predominantly in Mental Health Nursing with the NHS, during this time she worked with a variety of people who experience mental health issues and complex needs as well as people with learning disabilities and physical illnesses.

Stacey has gained a wealth of clinical knowledge in this field. More latterly, Stacey has worked as a Registered manager and is able to bring to the team a significant amount of clinical background to help clients and their families achieve the best outcome with them at the centre of their care.

Stacey has worked with staff of all levels throughout her career and knows that good leadership is key to a happy and productive workforce. She believes in providing the best experience to clients, families, carers and staff to ensure we are delivering gold-standard care. Stacey strongly believes that people should receive support in their own familiar surroundings and is passionate about keeping people at home should this be their wish.

Stacey is passionate about investing heavily in supporting all the staff to improve their own knowledge, experience and qualifications as she knows this helps people to deliver the highest possible standards.

Lorna Scholey Job Title: Care Co-ordinator Joined: 2016
Lorna Scholey
Lorna is our Care Coordinator and has worked for the Respectful Care for the past 8 years.

Lorna is the person who ensures the clients have the correct logistical care and support they need at the times they choose and with the carers of their choice and preference, providing continuity at all times. Lorna also has responsibility for the staff rota, ensuring the staff get the correct number of hours each week but also have a healthy work-life balance.

Care was always something Lorna wanted to do as she started to support her parents when they became unwell. Lorna was introduced to the company with a friend 8 years ago initially joining as a care and support worker. During this time Lorna progressed to the role of Mentor (Senior Carer) which meant she had added responsibility for training and mentoring new and existing staff.

Lorna strives to be the best she can be and helps others to do the same. These qualities as well as Lorna’s passion and dedication have helped Lorna to progress internally within the company to a more senior management role. Lorna has worked in care for many years but states she has never been happier!

Heather Smith Job Title: Client Manager Joined: 2025
Heather Smith

Heather began working for Respectful Care in January 2025. She recently moved to Nottingham. She has had many years’ experience in the care sector and most recently has worked in a care home as a Unit Manager with advanced dementia residents, end-of-life, Stroke, PEG, diabetes and wound care.

Heather is one of our Client Managers. Heather will be one of the ladies to help create your person-centred care plans to identify your needs. Heather is responsible for all your client needs and will be your first point of call for anything care-related, and she is more than happy to help you along your journey with us to make sure you are receiving the best care possible. You’ll see Heather quite often as she will be out to visit you to ensure all your needs are met and up to date, and complete all your scheduled reviews.

Jeanette Oscroft Job Title: Team Leader Joined: 2014
Jeanette Oscroft

Jeanette started in care 25 years ago when her children were little as the hours suited and worked around their school hours. Jeanette has worked in various areas of care including care homes for the elderly, adults with learning disability and autism and spent many years working in the community and has always come back to community care as this is where her passion is. Jeanette has been with Respectful Care for 11 years and started working as a carer, before progressing to care Co-ordinator and now a Field Team leader, Jeanette came to work for the Arnold Branch of Respectful Care in June 2021 and is really enjoying the role and working with the staff team and clients.

Nicole Bull Job Title: Staff Lead Joined: 2024
Nicole Bull
Nicole has been working in the care sector since 2019. She started in care as a care and support worker in Domiciliary care where she gained a passion for care and wanted to progress.
She then moved to a different care company with a role of Team Leader and worked with different conditions such as Dementia, Alzheimer’s, Diabetes, Strokes, Learning difficulties, and Brain injuries.

Nicole joined the Respectful Care team in June 2024 as Staff Team Leader and has enjoyed working and getting to know everyone. Nicole supports the staff team with regular support sessions and assisting new staff through their employment.

Georgia Hutchings Job Title: Client Team Leader Joined: 2025
Georgia Hutchings

Georgia began working for Respectful Care in August 2025. She began working in the care sector in 2019 after caring for her mother when she was unwell. Georgia has worked in the community for multiple years and has also worked in a care home for 4 years as a senior carer. She is one of our client team leaders.

Georgia will be one of the ladies to help create your person-centred care plans to identify your needs. You’ll see Georgia quite often as she will be out to visit you to ensure all your needs are met and up to date, and complete all your scheduled reviews.

Frequently Asked Questions about Respectful Care Nottingham North

How many Carers does Respectful Care Nottingham North employ?

Respectful Care Nottingham North employs 75 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Respectful Care Nottingham North to verify any information. View our terms and conditions. Respectful Care Nottingham North has an Enhanced Service - more info.