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Respectful Care Nottingham North

Studio 5, The Old School Business Centre, Church Drive, Arnold, Nottingham, Nottinghamshire NG5 6LD
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Respectful Care Nottingham North logo
Respectful Care Nottingham North, Nottingham
Respectful Care Nottingham North, Nottingham
Respectful Care Nottingham North, Nottingham

In March 2020 Respectful Care Nottingham North was rated as ‘Outstanding’ by the Care Quality Commission.

Respectful Care Nottingham North is founded on two core principles that govern the way it operates:

• An aim to raise the standards of care across the counties it operates in


• A dedication to improving the working conditions for care professionals

Respectful Care is one of the leading home care providers across Nottinghamshire, Derbyshire and South...  

Care Provided by Respectful Care Nottingham North

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25.98 - £25.98
Please contact our client team to discuss needs, times, duration, and various options available to you, or your loved ones.

Our call rates start from £25.98

The price(s) shown are provided by the agency. Contact Respectful Care Nottingham North for full pricing details and T&Cs.

Contact Respectful Care Nottingham North to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Stacey Dwyer (Registered Care Manager)

Respectful Care Nottingham North Reviews (122)

9.8

Respectful Care Nottingham North has a Review Score of 9.8 (9.774) out of 10, based on 13 reviews in the last 2 years. Over all time Respectful Care Nottingham North has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from Ian M (Son of Client) published on 1 August 2019 Submitted via Postal Card
Overall Experience
Very good staff and help mum in many ways.
Would recommend to others.
Very good service.

No problems.

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Review from A H (Daughter of Client) published on 17 July 2019 Submitted via Postal Card
Overall Experience

Respectful Care cannot come more highly recommended - after a dreadful experience with another local agency they showed how care at home should be done. They looked after my dad with care, compassion and great humour - giving my mum the confidence to leave him in their care - in fact, they did more than we could have hoped to help the whole family. Choosing the right carers is so important for everyone - don't bother looking elsewhere - these are the best!

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Angela for your kind feedback.

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Review from Helen S (Daughter of Client) published on 8 July 2019 Submitted via Website
Overall Experience
Respectful Care is a person-centred home care provider. It is committed to employing and placing the right people into the right jobs. Mum’s carers are friendly, supportive, patient, gentle, observant and of course, caring. Mum is quite frail, her mobility is slow, her well being is their priority. If a carer thinks I should be contacted there is no hesitation and the correct company procedures are followed. Reviews are timely and when issues do arise, they are organised and discussed either via meetings, telephone or email correspondence.

There was a concern about Mum’s medication. It was discussed and a result was found that suited Mum, the carers and Respectful Care. An issue arose that required input at Management level. Respectful Care North did not hesitate in offering Mum support and showed integrity throughout. Mum benefitted due to Respectful Care’s input. Because of all of the above, I recommend Respectful Care to any person thinking about a home care provider.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Helen for your very kind feedback.

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Review from A T (Daughter of Client) published on 5 July 2019 Submitted via Postal Card
Overall Experience

Excellent service from all of the carers and management, nothing is too much trouble. Friendly and reliable.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you for your kind feedback.

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Review from Liz S (Wife of Client) published on 3 June 2019 Submitted via Website
Overall Experience

Respectful Care visited my husband for a few weeks whilst he was at home between hospital admissions. He has advanced dementia, can be very difficult and I could no longer care for him without help. All the carers who came were excellent; kind, caring, sympathetic, professional and skilled. In addition, they dealt with his difficult behaviour extremely well. I cannot recommend them too highly.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you for your kind feedback.

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Review from Julie J (Daughter of Client) published on 8 April 2019 Submitted via Website
Overall Experience

Respectful Care have been caring for my mum 3 times a day since December 2018 and are absolutely brilliant with her. Extremely supportive, attentive, respecting of her and very friendly. This goes for all the carers and the admin staff, always pleasant and very helpful. I would not be able to manage myself without them and they provide excellent support to me as well as Mum.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you, Julie, for your very kind feedback.

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Review from Vicki W (Daughter of Client) published on 26 March 2019 Submitted via Postal Card
Overall Experience

My mother was very happy with the care she received from Respectful Care. The carers were very friendly, treated my Mum with understanding and did with respect. My Mum looked forward to seeing her carers. If my Mum was happy, I was. The office staff were helpful too.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Vicki for your kind feedback.

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Review from Jenny B (Daughter of Client) published on 20 February 2019 Submitted via Website
Overall Experience

We chose Respectful Care because, from the outset, they were caring, kind and compassionate. They were also professional in their dealings with our mum and ourselves. They listened when we asked and they responded quickly and efficiently to our requests. Nothing seemed to be 'too much trouble'. The individual carers made mum feel special and they would do whatever they could to make her feel safe, cared for and comfortable. Thank you for all you did for our mum, who was so precious to us.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Jenny for your kind feedback.

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Review from David H (Son of Client) published on 16 January 2019 Submitted via Website
Overall Experience

My mother was looked after by Respectful Care staff for about two years. All of the staff we met and had contact with were friendly, professional and very caring. This gave the family full confidence that she was in the most capable hands and being very well looked after. She enjoyed the visits by the carers, looked forward to having a chat with them and she had complete trust in them. I would without hesitation recommend them.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you David for your kind feedback.

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Review from Sue C (Daughter of Client) published on 14 January 2019 Submitted via Website
Overall Experience

Respectful Care provided an excellent service for Mum. The carers were friendly, caring and gave Mum her dignity back. We saw Mum thrive and smile again! As Mum reached her last few weeks the care package was adjusted and we felt they enabled her to be at peace and remain with us at home....this would not have been possible without this team's dedication. I cannot recommend them highly enough.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Sue for your very kind feedback.

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Review from Becky D S (Daughter of Client) published on 11 January 2019 Submitted via Website
Overall Experience

Although sadly for only a short time, Respectful Care's wonderful team at Nottingham North have provided friendly, professional care and reassurance to my mum when she really needed it. I would recommend them and want to thank all of the wonderful carers who have looked after mum so well.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Rebecca for your kind feedback.

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Review from Linda B (Daughter of Client) published on 24 October 2018 Submitted via Postal Card
Overall Experience

I have been extremely pleased with the standard of care provided. The carers seem efficient, helpful and treat mum with understanding and dignity. I also have peace of mind that the carers will communicate with me if there is a problem.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Linda for your kind feedback.

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Review from Julie M (Daughter of Client) published on 22 October 2018 Submitted via Website
Overall Experience

Respectful Care have provided excellent care for my mother for the last sixteen months. The carers could not do enough and were truly wonderful, always going the extra mile to help. The admin staff were equally supportive in sorting out any changes to schedules, organising overnight stays and seamless returns from hospital. They really provided the highest standard of care.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Julie for your very kind feedback.

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Review from Simon K (Client / Service User) published on 12 October 2018 Submitted via Postal Card
Overall Experience

Supportive carers always treated with respect. Friendly and nothing is too much trouble.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Simon for your kind feedback.

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Review from Barbara M (Wife of Client) published on 21 September 2018 Submitted via Postal Card
Overall Experience

Very pleased with the excellent care.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Barbara for your kind feedback.

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Review from Angeline W (Client / Service User) published on 12 September 2018 Submitted via Postal Card
Overall Experience

All carers are fantastic.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you, Angeline, for your kind feedback.

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Review from Janet B (Client / Service User) published on 10 September 2018 Submitted via Postal Card
Overall Experience

Every carer who has been so far has been very helpful and done as we have asked them to.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you, Janet, for your kind feedback.

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Review from Micheall H (Daughter of Client) published on 10 September 2018 Submitted via Postal Card
Overall Experience

They are very approachable and gained my dad's trust very quickly. Each carer is very understanding and very competent with dad's needs. Dad looks forward to the carers coming in so that gives me, his daughter, peace of mind. They are always on time and are very reliable. The office staff are always happy to help me when I need them.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you, Micheall, for your kind feedback.

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Review from A D (Daughter-in-law of Client) published on 24 August 2018 Submitted via Website
Overall Experience

The Respectful Care Team has made a huge difference to everyone involved. My father-in-law has had good company every day with a plentiful supply of coffee together with gentle reminders with regard to medication, personal help, help around the house and transport to appointments. The Care Team have been super when medical issues arose, liaising with emergency services and family as needed. The care and service allowed my father-in-law to retain his independence in his own home and gave family and friends great peace of mind.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you A D for your very kind feedback about the services we have provided to your father in law.

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Review from M P (Daughter of Client) published on 20 August 2018 Submitted via Postal Card
Overall Experience
Carers have been so supportive, friendly and cheerful with Dad. They will contact me in the event of any queries. It is a relief to know that Dad is being supported at home with his medication and that someone is checking on him twice a day.

Staff at the office have also been helpful in contacting me straight away with any queries and reporting back if carers were concerned about Dad's health/welfare. Many, many thanks!

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you (MP) for your very kind feedback.

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Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2020
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Respectful Care Nottingham North.

Awards / Recognitions (14)

  • Recipient: Respectful CareDate: Friday 30 May 2025
  • Recipient: Respectful CareDate: Friday 31 May 2024
  • Recipient: Respectful Care Nottingham NorthDate: Wednesday 31 May 2023

Meet the Team (6)

Stacey Dwyer Job Title: Registered Manager Joined: 2020
Stacey Dwyer

Stacey has worked in the care sector for the past 21 years, predominantly in Mental Health Nursing with the NHS, during this time she worked with a variety of people who experience mental health issues and complex needs as well as people with learning disabilities and physical illnesses.

Stacey has gained a wealth of clinical knowledge in this field. More latterly, Stacey has worked as a Registered manager and is able to bring to the team a significant amount of clinical background to help clients and their families achieve the best outcome with them at the centre of their care.

Stacey has worked with staff of all levels throughout her career and knows that good leadership is key to a happy and productive workforce. She believes in providing the best experience to clients, families, carers and staff to ensure we are delivering gold-standard care. Stacey strongly believes that people should receive support in their own familiar surroundings and is passionate about keeping people at home should this be their wish.

Stacey is passionate about investing heavily in supporting all the staff to improve their own knowledge, experience and qualifications as she knows this helps people to deliver the highest possible standards.

Lorna Scholey Job Title: Care Co-ordinator Joined: 2016
Lorna Scholey
Lorna is our Care Coordinator and has worked for the Respectful Care for the past 8 years.

Lorna is the person who ensures the clients have the correct logistical care and support they need at the times they choose and with the carers of their choice and preference, providing continuity at all times. Lorna also has responsibility for the staff rota, ensuring the staff get the correct number of hours each week but also have a healthy work-life balance.

Care was always something Lorna wanted to do as she started to support her parents when they became unwell. Lorna was introduced to the company with a friend 8 years ago initially joining as a care and support worker. During this time Lorna progressed to the role of Mentor (Senior Carer) which meant she had added responsibility for training and mentoring new and existing staff.

Lorna strives to be the best she can be and helps others to do the same. These qualities as well as Lorna’s passion and dedication have helped Lorna to progress internally within the company to a more senior management role. Lorna has worked in care for many years but states she has never been happier!

Heather Smith Job Title: Client Manager Joined: 2025
Heather Smith

Heather began working for Respectful Care in January 2025. She recently moved to Nottingham. She has had many years’ experience in the care sector and most recently has worked in a care home as a Unit Manager with advanced dementia residents, end-of-life, Stroke, PEG, diabetes and wound care.

Heather is one of our Client Managers. Heather will be one of the ladies to help create your person-centred care plans to identify your needs. Heather is responsible for all your client needs and will be your first point of call for anything care-related, and she is more than happy to help you along your journey with us to make sure you are receiving the best care possible. You’ll see Heather quite often as she will be out to visit you to ensure all your needs are met and up to date, and complete all your scheduled reviews.

Jeanette Oscroft Job Title: Team Leader Joined: 2014
Jeanette Oscroft

Jeanette started in care 25 years ago when her children were little as the hours suited and worked around their school hours. Jeanette has worked in various areas of care including care homes for the elderly, adults with learning disability and autism and spent many years working in the community and has always come back to community care as this is where her passion is. Jeanette has been with Respectful Care for 11 years and started working as a carer, before progressing to care Co-ordinator and now a Field Team leader, Jeanette came to work for the Arnold Branch of Respectful Care in June 2021 and is really enjoying the role and working with the staff team and clients.

Nicole Bull Job Title: Staff Lead Joined: 2024
Nicole Bull
Nicole has been working in the care sector since 2019. She started in care as a care and support worker in Domiciliary care where she gained a passion for care and wanted to progress.
She then moved to a different care company with a role of Team Leader and worked with different conditions such as Dementia, Alzheimer’s, Diabetes, Strokes, Learning difficulties, and Brain injuries.

Nicole joined the Respectful Care team in June 2024 as Staff Team Leader and has enjoyed working and getting to know everyone. Nicole supports the staff team with regular support sessions and assisting new staff through their employment.

Georgia Hutchings Job Title: Client Team Leader Joined: 2025
Georgia Hutchings

Georgia began working for Respectful Care in August 2025. She began working in the care sector in 2019 after caring for her mother when she was unwell. Georgia has worked in the community for multiple years and has also worked in a care home for 4 years as a senior carer. She is one of our client team leaders.

Georgia will be one of the ladies to help create your person-centred care plans to identify your needs. You’ll see Georgia quite often as she will be out to visit you to ensure all your needs are met and up to date, and complete all your scheduled reviews.

Frequently Asked Questions about Respectful Care Nottingham North

How many Carers does Respectful Care Nottingham North employ?

Respectful Care Nottingham North employs 75 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Respectful Care Nottingham North to verify any information. View our terms and conditions. Respectful Care Nottingham North has an Enhanced Service - more info.