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Respectful Care Nottingham North

Studio 5, The Old School Business Centre, Church Drive, Arnold, Nottingham, Nottinghamshire NG5 6LD
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Respectful Care Nottingham North, Nottingham
Respectful Care Nottingham North, Nottingham
Respectful Care Nottingham North, Nottingham

In March 2020 Respectful Care Nottingham North was rated as ‘Outstanding’ by the Care Quality Commission.

Respectful Care Nottingham North is founded on two core principles that govern the way it operates:

• An aim to raise the standards of care across the counties it operates in


• A dedication to improving the working conditions for care professionals

Respectful Care is one of the leading home care providers across Nottinghamshire, Derbyshire and South...  

Care Provided by Respectful Care Nottingham North

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25.98 - £25.98
Please contact our client team to discuss needs, times, duration, and various options available to you, or your loved ones.

Our call rates start from £25.98

The price(s) shown are provided by the agency. Contact Respectful Care Nottingham North for full pricing details and T&Cs.

Contact Respectful Care Nottingham North to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Stacey Dwyer (Registered Care Manager)

Respectful Care Nottingham North Reviews (122)

9.8

Respectful Care Nottingham North has a Review Score of 9.8 (9.774) out of 10, based on 13 reviews in the last 2 years. Over all time Respectful Care Nottingham North has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from Lyn S (Client / Service User) published on 10 July 2018 Submitted via Postal Card
Overall Experience

The carers are kind, understanding and helpful. Always have a smile on their faces.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Lyn for your kind feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Geoffrey J (Son of Client) published on 21 May 2018 Submitted via Postal Card
Overall Experience

All the carers have been attentive, kind with a good eye for detail that has made my mother's life easier and helped preserve dignity and even a sense of independence. My confidence in the service has been inspired with each passing week such that I have been able to relax a little more in what have been testing times.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Geoffrey for your kind and valuable feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Steven C (Son of Client) published on 21 May 2018 Submitted via Postal Card
Overall Experience

Wonderful company.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Steven for your kind feedback.

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Care / Support
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Treated with Dignity
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Review from Jane H (Daughter of Client) published on 30 April 2018 Submitted via Website
Overall Experience

The most amazing, caring, professional group of people I have ever had the pleasure of coming across. They all went the extra mile when things got tough.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Jane for your kind and valued feedback.

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Care / Support
Management
Treated with Dignity
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Review from Alan B (Client / Service User) published on 23 April 2018 Submitted via Postal Card
Overall Experience

The girls are brilliant and do everything for me. I would be lost without them.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you Alan for you kind feedback.

Staff
Care / Support
Management
Treated with Dignity
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Review from L H (Daughter of Client) published on 23 April 2018 Submitted via Postal Card
Overall Experience

The peace of mind I have had since Respectful Care became involved in looking after my mum cannot be measured. They are completely reliable, lovely caring staff who go the extra mile. My mum has become so much more independent with their support and care. We cannot recommend them highly enough.

Reply from Karl Overton, at Respectful Care Nottingham North

Thank you for your kind and helpful feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Pamela R (Relative of Client) published on 4 April 2018 Submitted via Postal Card
Overall Experience

The carers provide a much needed back up/support to our whole family by providing personal and domestic care to the client. Services such as applying cream, changing bedsheets and taking the client to the shops are invaluable and are delivered in a friendly respectful manner.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Pamela, for your kind and very valuable feedback.

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Management
Treated with Dignity
Value for Money
Review from Violet R (Client / Service User) published on 3 April 2018 Submitted via Postal Card
Overall Experience

All the girls were very nice and helpful. I would have them again.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Violet, for your kind feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Dulcie Lynn M (Daughter of Client) published on 3 April 2018 Submitted via Postal Card
Overall Experience
My mum has become much more sociable and less reliant on me since she started having carers. Her care is second to none.

All the care she receives is 100%.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Dulcie, for your kind feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J B (Client / Service User) published on 3 April 2018 Submitted via Postal Card
Overall Experience
Since being with Respectful Care, the carers have shown nothing but kindness.
I couldn't manage without them.

Every one of them is excellent.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, J B, for your kind feedback.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from Tracy P (Son of Client) published on 13 March 2018 Submitted via Postal Card
Overall Experience

The care team caring for my dad are flexible, attentive, thoughtful and treat dad as an individual. I would recommend Respectful Care Nottingham North to all.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Tracy, for your kind feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Edward S (Client / Service User) published on 13 March 2018 Submitted via Postal Card
Overall Experience

Happy with carers.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Edward, for your feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jackie E (Daughter of Client) published on 13 March 2018 Submitted via Postal Card
Overall Experience

The care for mum has been excellent giving me a peace of mind that she is not on her own when I am at work and when she falls they contact the paramedics and wait until they arrive and check her over. Then it's off to A&E but they will get her medication and night bag ready.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Jackie, for your very kind feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Pauline W (Client / Service User) published on 9 March 2018 Submitted via Postal Card
Overall Experience

Extremely pleased and satisfied with the treatment and support received.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Pauline, for your kind feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Daniel O (Client / Service User) published on 9 March 2018 Submitted via Postal Card
Overall Experience

I find this company very professional and caring and very understanding. They have become much more than carers, more like friends.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Daniel, for your kind feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mary V (Client / Service User) published on 28 February 2018 Submitted via Postal Card
Overall Experience

The carers are very helpful. Polite and helpful.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Mary, for your kind comments.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K S (Daughter of Client) published on 28 February 2018 Submitted via Postal Card
Overall Experience

As a family, we started using Respectful Care 18 months ago. I would like to say that since using them we have bee very pleased with the carers that visit Mum's home, which is 3 times a day and the communication with the management is excellent, should we need to contact them.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Karen, for your lovely feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Agnes B (Client / Service User) published on 28 February 2018 Submitted via Postal Card
Overall Experience

I get an excellent support from Respectful Care, enabling me to stay in my own home. What more could I ask for!

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you, Agnes, for your kind feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H M (Client / Service User) published on 19 February 2018 Submitted via Postal Card
Overall Experience
The girls are lovely.

The best care company I've ever had.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you for your very kind comments and feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Marion B (Client / Service User) published on 19 February 2018 Submitted via Postal Card
Overall Experience
The ladies do whatever you need.

Very nice and very helpful.

Reply from Karl Overton, Managing Director at Respectful Care Nottingham North

Thank you Marion for your kind feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2020
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Respectful Care Nottingham North.

Awards / Recognitions (14)

  • Recipient: Respectful CareDate: Friday 30 May 2025
  • Recipient: Respectful CareDate: Friday 31 May 2024
  • Recipient: Respectful Care Nottingham NorthDate: Wednesday 31 May 2023

Meet the Team (6)

Stacey Dwyer Job Title: Registered Manager Joined: 2020
Stacey Dwyer

Stacey has worked in the care sector for the past 21 years, predominantly in Mental Health Nursing with the NHS, during this time she worked with a variety of people who experience mental health issues and complex needs as well as people with learning disabilities and physical illnesses.

Stacey has gained a wealth of clinical knowledge in this field. More latterly, Stacey has worked as a Registered manager and is able to bring to the team a significant amount of clinical background to help clients and their families achieve the best outcome with them at the centre of their care.

Stacey has worked with staff of all levels throughout her career and knows that good leadership is key to a happy and productive workforce. She believes in providing the best experience to clients, families, carers and staff to ensure we are delivering gold-standard care. Stacey strongly believes that people should receive support in their own familiar surroundings and is passionate about keeping people at home should this be their wish.

Stacey is passionate about investing heavily in supporting all the staff to improve their own knowledge, experience and qualifications as she knows this helps people to deliver the highest possible standards.

Lorna Scholey Job Title: Care Co-ordinator Joined: 2016
Lorna Scholey
Lorna is our Care Coordinator and has worked for the Respectful Care for the past 8 years.

Lorna is the person who ensures the clients have the correct logistical care and support they need at the times they choose and with the carers of their choice and preference, providing continuity at all times. Lorna also has responsibility for the staff rota, ensuring the staff get the correct number of hours each week but also have a healthy work-life balance.

Care was always something Lorna wanted to do as she started to support her parents when they became unwell. Lorna was introduced to the company with a friend 8 years ago initially joining as a care and support worker. During this time Lorna progressed to the role of Mentor (Senior Carer) which meant she had added responsibility for training and mentoring new and existing staff.

Lorna strives to be the best she can be and helps others to do the same. These qualities as well as Lorna’s passion and dedication have helped Lorna to progress internally within the company to a more senior management role. Lorna has worked in care for many years but states she has never been happier!

Heather Smith Job Title: Client Manager Joined: 2025
Heather Smith

Heather began working for Respectful Care in January 2025. She recently moved to Nottingham. She has had many years’ experience in the care sector and most recently has worked in a care home as a Unit Manager with advanced dementia residents, end-of-life, Stroke, PEG, diabetes and wound care.

Heather is one of our Client Managers. Heather will be one of the ladies to help create your person-centred care plans to identify your needs. Heather is responsible for all your client needs and will be your first point of call for anything care-related, and she is more than happy to help you along your journey with us to make sure you are receiving the best care possible. You’ll see Heather quite often as she will be out to visit you to ensure all your needs are met and up to date, and complete all your scheduled reviews.

Jeanette Oscroft Job Title: Team Leader Joined: 2014
Jeanette Oscroft

Jeanette started in care 25 years ago when her children were little as the hours suited and worked around their school hours. Jeanette has worked in various areas of care including care homes for the elderly, adults with learning disability and autism and spent many years working in the community and has always come back to community care as this is where her passion is. Jeanette has been with Respectful Care for 11 years and started working as a carer, before progressing to care Co-ordinator and now a Field Team leader, Jeanette came to work for the Arnold Branch of Respectful Care in June 2021 and is really enjoying the role and working with the staff team and clients.

Nicole Bull Job Title: Staff Lead Joined: 2024
Nicole Bull
Nicole has been working in the care sector since 2019. She started in care as a care and support worker in Domiciliary care where she gained a passion for care and wanted to progress.
She then moved to a different care company with a role of Team Leader and worked with different conditions such as Dementia, Alzheimer’s, Diabetes, Strokes, Learning difficulties, and Brain injuries.

Nicole joined the Respectful Care team in June 2024 as Staff Team Leader and has enjoyed working and getting to know everyone. Nicole supports the staff team with regular support sessions and assisting new staff through their employment.

Georgia Hutchings Job Title: Client Team Leader Joined: 2025
Georgia Hutchings

Georgia began working for Respectful Care in August 2025. She began working in the care sector in 2019 after caring for her mother when she was unwell. Georgia has worked in the community for multiple years and has also worked in a care home for 4 years as a senior carer. She is one of our client team leaders.

Georgia will be one of the ladies to help create your person-centred care plans to identify your needs. You’ll see Georgia quite often as she will be out to visit you to ensure all your needs are met and up to date, and complete all your scheduled reviews.

Frequently Asked Questions about Respectful Care Nottingham North

How many Carers does Respectful Care Nottingham North employ?

Respectful Care Nottingham North employs 75 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Respectful Care Nottingham North to verify any information. View our terms and conditions. Respectful Care Nottingham North has an Enhanced Service - more info.