Optima Homecare Group Ltd

Omega House Suite 15, 6 Buckingham Place, Bellfield Road, High Wycombe HP13 5HW
Review Us
8.9 3 Reviews
  • Optima Homecare Group Ltd, High Wycombe
Show Optima Homecare Group Ltd on the Map

Care Provided by Optima Homecare Group Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24 – £36
  • Weekly Live-in Care Fees: from £1300

These prices are only a guideline, please contact Optima Homecare Group Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Malkuwth Home Care Ltd

Person in Charge

  • Victoria Hartgill (Manager)
Are you the Owner/Manager of Optima Homecare Group Ltd? View your Advertising Options

Optima Homecare Group Ltd Reviews (3)

8.9

Optima Homecare Group Ltd has a Review Score of 8.9 (8.882) out of 10, based on 3 reviews in the last 2 years.
Over all time Optima Homecare Group Ltd has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 1
  • 3
  • 0
Reviewer Connection to Optima Homecare Group Ltd
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from D B (Client) published on 5 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good service and pleasant staff. They come to me twice a day, morning and evening, and are very kind and provide excellent service including hoisting me from bed to bathroom and into my wheelchair or recliner armchair.
Other services include toileting, washing, and fitting leg compressive bandages.
Staff
are very helpful and take a real interest in you and your individual care.
Reply from Winsome Ellis, Manager at Optima Homecare Group Ltd
Thank you so much for taking the time to leave us this review! We're happy to hear that you have a good experience with us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R C (Husband of Client) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had staff from Malkuwth for nearly two months. The staff care has been most diligent. They are considerate and friendly. Malkuwth has been helpful, and accommodating for example when there has been irregularity in the timing of requirements. Could not have wished for better service.
Reply from Vicky Hartgill, Manager at Optima Homecare Group Ltd
Thank you so much for taking the time to leave your lovely review. It really is a pleasure to support and care for your wife at home. Best wishes.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K U (Father of Client) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service and professional staff. My son is a 19-year-old boy with severe learning difficulties and Malkuwth home care staff started helping him since January 2024. We are so happy with their professionalism, excellent service and punctuality. Also, the manager is very approachable and listens
to us and our needs. Overall very happy.
Reply from Vicky Hartgill, Manager at Optima Homecare Group Ltd
Thank you for taking the time to leave us a review, it is a joy for us to be able to support your family. Best wishes.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.9 (8.882)

Overview of Review Score

The Review Score of 8.9 (8.882) out of 10 for Optima Homecare Group Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.882 for Optima Homecare Group Ltd is calculated as follows: ( (15 Excellents x 5) + (2 Goods x 4) ) ÷ 17 Ratings = 4.882
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Optima Homecare Group Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Aug 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Optima Homecare Group Ltd

What Type of Services does Optima Homecare Group Ltd offer?

Optima Homecare Group Ltd offers Home Care.

How many Carers does Optima Homecare Group Ltd employ?

Optima Homecare Group Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Optima Homecare Group Ltd to verify any information. View our terms and conditions. Optima Homecare Group Ltd has an Basic Service - more info.