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Malkuwth Home Care Ltd has a Review Score of 8.9 (8.882) out of 10, based on 3 reviews in the last 2 years. Over all time Malkuwth Home Care Ltd has 3 reviews.
Review from D B (Client) published on 5 February 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Winsome Ellis, Manager at Malkuwth Home Care Ltd
Thank you so much for taking the time to leave us this review! We're happy to hear that you have a good experience with us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R C (Husband of Client) published on 1 May 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Vicky Hartgill, Manager at Malkuwth Home Care Ltd
Thank you so much for taking the time to leave your lovely review. It really is a pleasure to support and care for your wife at home. Best wishes.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K U (Father of Client) published on 1 May 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Vicky Hartgill, Manager at Malkuwth Home Care Ltd
Thank you for taking the time to leave us a review, it is a joy for us to be able to support your family. Best wishes.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.9 (8.882) out of 10 for Malkuwth Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.882 for Malkuwth Home Care Ltd is calculated as follows: ( (15 Excellents x 5) + (2 Goods x 4) ) ÷ 17 Ratings = 4.882
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Malkuwth Home Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Aug 2017
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