I have found the majority of staff go above and beyond to provide the best service for my mother.
George C (Son of Client)
Could not get through the week without the help of the service you provide.
L N (Daughter of Client)
The review was helpful. I was able to discuss my issues and all issues were noted.
Michael Gerrard M (Client)
Dependent on the complexity of needs.
These prices are only a guideline, please contact HRM Homecare Services - Central West to find out the exact price for your requirements.
HRM Homecare Services - Central West has a Review Score of 9.6 (9.623) out of 10, based on 21 reviews in the last 2 years.
Over all time HRM Homecare Services - Central West has 63 reviews.
4.0 out of 5
Thank you for the review on behalf of your mum. We truly appreciate the feedback and we are glad to hear she is happy with the staff.
5.0 out of 5
Thank you for the lovely review. I will pass this on to the staff.
Best wishes
5.0 out of 5
Thank you for your lovely review. I will pass this onto the staff.
4.0 out of 5
5.0 out of 5
Thank you very much for your positive feedback, it is much appreciated. HRM are delighted to provide your mother with the best care possible.
5.0 out of 5
5.0 out of 5
Thank you for your feedback, we all appreciated it and also thank you for your insight into our working environment. It is a pleasure to support your mother-in-law.
Kind Regards, Marion.
5.0 out of 5
Rena, thank you for the review, we are delighted to be able to provide your husband with a high standard of care, your feedback is very much appreciated
kind regards.
4.0 out of 5
5.0 out of 5
Thank you so much for taking the time to complete this positive review. Your comments will be passed on to your care team.
4.0 out of 5
5.0 out of 5
We are sorry that your preferred call time is not available at the moment. Our managers are aware of this and you have been placed on our Priority Waiting List. As soon as an earlier time slot becomes available, the manager will be in touch.
2.0 out of 5
5.0 out of 5
Thank you for taking time the to leave such positive feedback. HRM staff are always proud of the support they provide. It is lovey for the staff to hear that their care and support is appreciated and acknowledged.
3.0 out of 5
Dear Sandra,
Thank you for your review, HRM welcomes your comments. This helps us to evaluate our services and gives us the opportunity to resolve and implement new measures to ensure that our customers continue to be satisfied with our services.
Your participation is fundamental to our progress, and we will endeavour to resolve any concerns that you have with a full and thorough investigation into your dissatisfaction.
I appreciate this is a worrying time for everyone, and I hope you and your husband are well during this period of Covid-19.
Kind regards,
Suzette Lewis
3.0 out of 5
4.0 out of 5
3.0 out of 5
5.0 out of 5
3.0 out of 5
The Review Score of 9.6 (9.623) out of 10 for HRM Homecare Services - Central West is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for HRM Homecare Services - Central West is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Lynn is the Chief Executive Officer of HRM Homecare Services.
She founded HRM Homecare Services in 1994. Lynn’s focus has always been her children and as such, she named the company after them (HRM -Heather, Russell & Mhairi). Supporting others was the kernel for the creation of the business in 1994 and an ethos of compassionate care and support remains the principal driver of all aspects of HRM’s service delivery today.
Diane is the Managing Director at HRM Homecare Services.
Anna is one of the Directors at HRM Homecare Services.
Marion is the director of Business Support and Improvement at HRM Homecare Services.
Susie is one of the Operations Managers at HRM Homecare Services, looking after Central West and South Lanarkshire.
Louise of one of the Care Officers at HRM Homecare Services.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HRM Homecare Services - Central West to verify any information. View our terms and conditions. HRM Homecare Services - Central West has an Enhanced Service - more info.
