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PBL Care Ltd

Benson House, 98-104 Lombard Street, Birmingham, West Midlands B12 0QR
PBL Care Ltd logo
PBL Care Ltd, Birmingham
PBL Care Ltd, Birmingham
PBL Care Ltd, Birmingham

PBL Care is a high-quality home care agency that provides home care services to those who wish to remain living independently at home in the West Midlands.

A variety of person-centred care services are available from domiciliary care to live in care and complex needs care; there is a care package suitable for all.

Staff are carefully selected for their compassion and care experience, before being specially trained. All employees are vetted...  

Care Provided by PBL Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25 - £33
  • Weekly Live-in Care Fees: £1,150 - £1,800

Fees are a guide, please contact PBL Care to find out an exact amount.

The price(s) shown are provided by the agency. Contact PBL Care Ltd for full pricing details and T&Cs.

Contact PBL Care Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • PBL Care Ltd
  • Private Owned

Person in charge

  • Mohammed Lalji (Manager)

PBL Care Ltd Reviews (62)

9.9

PBL Care Ltd has a Review Score of 9.9 (9.931) out of 10, based on 24 reviews in the last 2 years. Over all time PBL Care Ltd has 62 reviews.

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Showing 62 reviews matching selected criteria
Review from S H (Nephew of Client) published on 24 April 2026 Submitted via Website
Overall Experience

Excellent and caring organization my 83 year aunt recurved exemplary care

Carers are multilingual so communication was not an issue

In home care has given my aunt a sense of independence and she was able to stay in her own home

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Review from H S (Son of Client) published on 7 April 2026 Submitted via Website
Overall Experience

PBL Care have supported my father for the past four years, and the care they provide has been truly outstanding. The staff are consistently punctual, courteous, and genuinely kind to both my father and our family. I also really appreciate the app they've introduced, as it helps me stay informed about each visit and gives me peace of mind that my father is well cared for.

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Review from M B (Son of Client) published on 24 March 2026 Submitted via Website
Overall Experience

PBL Care have been providing an outstanding care service to my father. The carers are very professional and polite with my father. I would highly recommend this company and the management team have always been very proactive.

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Review from F K (Daughter of Client) published on 19 March 2026 Submitted via Website
Overall Experience

PBL Care have outstanding staff and their service is top notch! They are always on time and maintain consistency of carer when providing care for my mother. They speak to her in the language she understands.

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Review from F M (Grandson of Client) published on 16 March 2026 Submitted via Website
Overall Experience

The care my grandmother received was excellent. The carer was always on time and ensured all tasks were completed at their allocated time. She was polite not only to my grandmother but also all other members of the family.

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Review from Farzana H (Mother of Client) published on 3 March 2026 Submitted via Postal Card
Overall Experience

PBL are a very caring company, I am very very happy with their service. My son is a special needs child and they are very very good with him and his needs. PBL are amazing with care.

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Review from Mohammed B (Client / Service User) published on 3 March 2026 Submitted via Postal Card
Overall Experience

Excellent consistent care provided. Very helpful and accommodating to my needs. Highly recommend. The standard of carers is high and the ethos of the company is positive.

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Review from Steve F (Son of Client) published on 23 February 2026 Submitted via Postal Card
Overall Experience

PLB offers excellent care as a care organisation. The carers that look after my dad are always very cheerful, positive and polite. The care that they provide for my dad is first class and we would have no problem recommending PLB to friends and family.

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Review from Qasim A (Son of Client) published on 19 February 2026 Submitted via Postal Card
Overall Experience

Carers have been taking great care of my mother since the services have been in place. It would be good to be notified ahead of time if extreme lateness is to be expected, via call or text. Note: Just ensure and ask my mother has everything she needs within reach before each departure.

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Review from Kay J (Client / Service User) published on 19 February 2026 Submitted via Postal Card
Overall Experience

My carers have and continue to be lovely and caring. They always have a smile for me and always make me feel like a person not a number. When I am in a lot of pain both my carers give me the extra time I need. They both have good hearts and I would recommend them to anyone needing care. They are very respectful and understand my needs. Always carry out their work with a smile.

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Review from Erim N (Daughter of Client) published on 11 February 2026 Submitted via Postal Card
Overall Experience

I am very happy with PBL Care, they have offered consistency and have been communicating effectively. They provide a person-centred approach offering comfort and reassurance at all times. Their caring nature has brought a smile back to my mum's face. Their staff are well trained to meet my mum's needs.

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Review from Afroze L (Granddaughter of Client) published on 5 February 2026 Submitted via Website
Overall Experience

They have been very good. They always arrive on time and care for my grandmother like their own. They speak to her language and encourage her to be independent. They ensure she has a good amount of of food and drink during the day.

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Review from Mahmoona H (Daughter-in-law of Client) published on 23 January 2026 Submitted via Postal Card
Overall Experience

PBL Care is an amazing company, they provide the care my father-in-law needs. He is comfortable with the carers and safe.

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Review from Joanne K (Client / Service User) published on 23 January 2026 Submitted via Postal Card
Overall Experience

My carers are reliable and friendly. They look after all of my needs well. They have regular training.

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Review from Farzana B (Mother of Client) published on 14 January 2026 Submitted via Postal Card
Overall Experience

They have helped my son go out in the community, kept him safe and he enjoys going on bus. Staff keep me informed.

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Review from Christopher H (Son of Client) published on 14 January 2026 Submitted via Postal Card
Overall Experience

The care workers are nice and kind to my mother.

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Review from Colette S (Daughter of Client) published on 14 January 2026 Submitted via Postal Card
Overall Experience

PBL has looked after John now for 6 months and we are so happy with the service.

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Review from A F (Daughter of Client) published on 9 January 2026 Submitted via Website
Overall Experience

We have been using PBL Care for the past 5 years and they have been absolutely outstanding!! The carers are amazing and are like family to us now. They are always consistent and on time. I would highly recommend this company and are very proactive with technology in healthcare.

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Review from S M (Granddaughter of Client) published on 9 January 2026 Submitted via Website
Overall Experience

We are receiving very good care and support from PBL Care and are happy and content with the support from the office. Any issues we have are always dealt with promptly and we really appreciate this. Overall good experience so far. We have notified the office of our current concerns and we are pleased with the support Jimna provides us.

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Review from Zarmina B (Mother of Client) published on 9 January 2026 Submitted via Website
Overall Experience

carers always arriving on time and provide detailed updates about the chid whenever they him out . carers share important information such as how he behaves on the bus , how he responds to different environments and his preference for snacks like chips and other food the are very supportive and work continuously to help improve the child's development .

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 March 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (5)

  • Recipient: PBL Care LtdDate: Friday 30 May 2025
  • Recipient: PBL Care LtdDate: Wednesday 31 May 2023
  • Recipient: PBL Care LtdDate: Thursday 31 Mar 2022

Meet the Team (0)

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