PBL Care Ltd

Benson House, 98-104 Lombard Street, Birmingham B12 0QR
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Top 20 award
9.9 62 Reviews
  • PBL Care Ltd, Birmingham
PBL Care is a high-quality home care agency that provides home care services to those who wish to remain living independently at home in the West Midlands.

A variety of person-centred care services are available from domiciliary care to live in care and complex needs care; there is a care package suitable for all.

Staff are carefully selected for their compassion and care experience, before being specially trained. All employees are vetted thoroughly.

Dignity and respect towards the individual are promoted at all times, and clients, carers and family members are kept informed about key care decisions.
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Care Provided by PBL Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £33
  • Weekly Live-in Care Fees: £1150 – £1800

Fees are a guide, please contact PBL Care to find out an exact amount.

These prices are only a guideline, please contact PBL Care Ltd to find out the exact price for your requirements.

Contact PBL Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact PBL Care Ltd to get a personalised quote.

Good to Know

Owner

  • PBL Care Ltd
  • Privately Owned

Person in Charge

  • Mohammed Lalji (Manager)

PBL Care Ltd Reviews (62)

9.9

PBL Care Ltd has a Review Score of 9.9 (9.926) out of 10, based on 30 reviews in the last 2 years.
Over all time PBL Care Ltd has 62 reviews.

Overall Experience
  • 60
  • 2
  • 0
  • 0
  • 0
Date Published
  • 62
  • 20
  • 20
  • 30
  • 32
Reviewer Connection to PBL Care Ltd
  • 13
  • 13
  • 10
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from N A (Sister of Client) published on 21 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic friendly carers who are committed to making a difference. Always on time and very supportive. Thank you does not seem enough to applaud the wonderful work you do.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Yasmin F (Wife of Client) published on 14 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
PBL Care Ltd carry out an outstanding service, and not only do they provide a professional care service to my husband, but they also go out of their way to help me in the house.


I am very impressed, and I would recommend PBL Care.


Well done!!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for PBL Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.926 for PBL Care Ltd is calculated as follows: ( (164 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 176 Ratings = 4.926
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for PBL Care Ltd is based on 30 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (5)

Meet the Team (0)

There are no team members posted.

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