UK Star Care

Vista Business Centre, 50 Salisbury Road, Hounslow TW4 6JQ
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8.0 2 Reviews
  • UK Star Care, Hounslow
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £18

These prices are only a guideline, please contact UK Star Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • UK Star Care Ltd

Person in charge

  • Emmanuel Afotey (Registered Manager)
Are you the Owner/Manager of UK Star Care? View your Advertising Options

UK Star Care Reviews (2)

8.0

UK Star Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time UK Star Care has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 0
  • 1
  • 1
Reviewer Connection to UK Star Care
  • 1
  • 1
Total of 2, showing 1-2
Review from Tracy T (Daughter of Client) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
UK Star Care had been looking after my mother until she passed away last year. They were always so kind, on time and regular carers who took the time to know her needs. We got to know them really well and were so thankful she was being looked after by them. When she passed away they continued to visit
daily to help with my dad. He sadly passed away on Friday. He always loved seeing them and looked forward to their chats. I cannot say how much I recommend this company. I can 100% say your loved ones will be in very safe hands. We are so grateful to them and will miss seeing them!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J K (Client) published on 26 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
UK Star Care provided care for my 97 year old father for 8 months, from August 2022 to May 23, when he passed. The carers were all extremely caring and kind, as well as being unfailingly good-humoured and resourceful when required. Every one of them respected my father's wishes at all times and treated
him with respect and gentleness. If there had to be changes to the timings, we found the office to be always polite, helpful and efficient. We feel lucky to have had the support of UK Star Care and would highly recommend this agency.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for UK Star Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for UK Star Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for UK Star Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Feb 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about UK Star Care

What Type of Services does UK Star Care offer?

UK Star Care offers Home Care.

How many Carers does UK Star Care employ?

UK Star Care employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact UK Star Care to verify any information. View our terms and conditions. UK Star Care has an Basic Service - more info.