Woodfield 24 Care Services

I would like to thank the staff at Woodfield 24 Care Services for looking after my husband who was terminally ill. They always maintained my husband's privacy and dignity, they always spoke to him and told him what they were doing even if they knew that he would not respond to them and they always treated him with respect. They also always noticed me if they were running behind time due to emergencies, they also respected my property but one of the most important things for me was they had time for me too if I need a chat or a shoulder to cry on and for that, I am grateful. I never once thought that any of the visits we had were rushed or that I was ignored, thanks for your service

I can't praise the Woodfield 24 palliative care team enough. Their care, compassion and professionalism were second to none. Nothing was too much trouble, all the carers we met during my mum's last few days were passionate about their roles and they supported all the family during this difficult time. I would highly recommend their services.

I am astounded by the amount and quality of the care provided. The staff are all, without exception, A* - sociable, caring, empathetic to both patient and family carer. This is “Royal standard” care for “Free” - nothing is too much trouble for this team of angels. Thank you so much for everything you are doing.

End of life care is extremely emotional and can be very challenging. From our perspective as a family, you are sensitive to our loved one's needs and just want everyone else to be the same. Death may be a common issue, but it's personal and individual. Staff not only cared for my aunty well, consistently, responsively and were punctual, but did this with compassion and dignity.

We were very wary about having carers coming into our house to care for my wife - it was something we had no experience of. All the carers were amazing and treated my wife, and the rest of the family, with the utmost care and respect. From the first contact, our doubts were allayed. The approach taken by all the carers was professional, respectful and very reassuring at all times, and was done with good humour when appropriate. You didn’t just care for my wife - you cared about her as well. Thank you so very much!

It is remiss of me personally that this review is posted so long after the service these wonderful people provided, but other things meant a good few things were put on hold for a lot of us. For this, I can only apologise, but suffice it to say that on reading this, those involved will know who we are, and more importantly who looked after Dad, and know we still value you all. Keep doing what you do so well.

I can't thank Woodfield 24 Care Services enough for the care they gave to my mum during her final months. They were friendly, thoughtful helpful and caring. They also provided great support to myself and my brother at this very difficult time. I would have no hesitation in recommending their services. I don't know what we would have done without them. Thank you.

When my mum was unexpectedly diagnosed with terminal cancer in September 2020, we (Mum and I) did not really know if we needed them so early into her diagnosis. How wrong we were? The team were incredibly caring, respectful and above all considerate to my mum's needs at every step of the way. As Mum declined very quickly, the team's care tone moved seamlessly from much-needed lightheartedness and conversation at the beginning to a quiet, considerate and efficient calm when Mum had no energy or desire to engage.

Not only did they support my mum incredibly, but myself and Dad as well. The news of Mum's diagnosis and speed of decline hit us very hard and they were so genuinely caring towards us as a heartbroken family.

I am genuinely grateful that I met such an amazing team of carers and, whilst it is hard to accept that our loved ones (or us) may need their help in the future, I am thankful that this team exists to make the unbearable slightly more bearable.

Thank you.

I was extremely pleased with the carers who attended to my husband and our family for the two weeks in February when he was on end of life care. Their professionalism and compassion were amazing and so reassuring. A massive thank you to everyone.

Woodfield 24 Care Services went out of their way to provide our mother with the best professional palliative care you could ask for. From the initial assessment of our mother we knew she would receive first-class care. They provided a care folder with all details of mums condition, to her likes and dislikes. Being 95 mum mentally all there and remembered all their names. Being at a time when Covid19 was active all the carers wore personal PPE on their visits. They were always cheerful and engaged with mum giving her the respect, dignity and attention needed on their visits, taking care of mums personal hygiene on every visit. All these details were carefully logged into mums personal care folder, which all following carers read prior to administering any care. Whilst mum was slowly fading away they never showed signs of any negativity. They, with their knowledge, also provided the family with details of what was happening to mum in her latter days which gave us support until final day.

They help make her life as comfortable as possible.

Woodfield 24 cared for my mum after she was diagnosed with terminal cancer. The care mum received was fantastic and I don't know how we would have got through the weeks without their continued love and support. The carers treated Mum with dignity, love and dedication. Thank you.

The staff of Woodfield 24 are absolutely amazing. The care and compassion they showed to not only my mum during the last 2 weeks of her life but also to my dad, my brother and myself, was second to none. Every time they visited they were friendly and cheerful, they treated mum not as a client/patient but as one of their own family. I cannot say enough good things about these people and I will be forever in their debt. I would most definitely recommend them to others.

The whole team have made this sad time for us all more bearable. I have no hesitation in recommending the service to anyone in a similar position.

The care my mum received during the final weeks of her life was second to none and we, as a family, are so grateful to all the wonderful staff that cared for her. We were greeted every day and throughout the day by lovely smiling faces that reassured us, advised us and treated mum like one of their own family. We put our trust in these amazing ladies and they didn’t let us down, we couldn’t have fulfilled mum's final wishes without their loving care. Thank you so much you truly are angels each and everyone.

I cannot praise them enough for their dedication and support not only for my mum but for myself and my brothers. We are thankful as staff enabled us to carry out my mum's wishes of staying in her own home, without their support this would not have been possible. Thank you!

They never let you feel you were a burden, or an inconvenience, no matter what time of day or night you called.

I really hope other care providers are looking to you for how things should be done.

Excellent care by all staff. Highly recommend the service. Five stars caring for every member of the staff. Really sensitive an empathetic.

I never imagined I would ever have anyone in to help care for my mum. I'm so glad I chose Woodfield. The ladies came into my mums home with great care and dignity. The personal care they helped her with was outstanding. They were so kind and so patient with her, nothing was too much trouble. They also supported me at a time I was struggling with which I so needed and never expected. It was good to know my mum was in good hands. We started with two visits per day and when we needed to go to four it was arranged through a phone call and started the very next day. If you're looking for care for anyone I would recommend Woodfield 24 Care Services with all my heart.

My Mother was discharged from DRI (Doncaster Royal Infirmary) on the 4th November and we were given Woodfield 24 Care Services which was an absolute godsend, every single team member who came to care for my Mother did so with such warmth and compassion as though they were tending to a member of their own family. Never having dealt with carers before, we were not quite sure what to expect but what we received outweighed our expectations, they showed total respect to each and every one of us and nothing was too much trouble for them. We were offered and accepted two night sits which we gladly accepted. The team member who attended, made us feel as though our Mother was in the best hands possible, so again, 'Thank You' so much for all the services you have given my mother and family, we cannot thank you enough. Please convey our deepest thanks to every care worker who attended my Mother and kept us sane.