Right at Home Barnet & Edgware

Unit 2, Cadbury Close, 1379 High Road, Whetstone, London N20 9BD
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9.7 57 Reviews
  • Right at Home Barnet & Edgware, London
Right at Home Barnet & Edgware provides quality care and support to clients and their families by understanding as much as they can about them and their needs.

All care plans and packages are tailored for each client and all elements of the package are reviewed often and always as needs change.

The carers at Right at Home Barnet & Edgware are a crucial part of the service. They are highly motivated, fully trained and always supported to deliver the best care possible.

Carers are matched to clients to help build a strong relationship between them, this is important to enable the delivery of a quality person-centred care service.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £23

Please call for all our charge rates.

These prices are only a guideline, please contact Right at Home Barnet & Edgware to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Nikesh Karia (Director)

Right at Home Barnet & Edgware Reviews (57)

Total of 57, showing 21-40
9.7

Right at Home Barnet & Edgware has a Review Score of 9.7 (9.740) out of 10, based on 13 reviews in the last 2 years. Over all time Right at Home Barnet & Edgware has 57 reviews.

Overall Experience

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Date Published

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Review from Kevin Z (Son-in-law of Client) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been immensely impressed with the care provided by Right at Home Barnet & Edgware. The carers manage their duties efficiently and have good interpersonal skills. When there have been rare occasions of issues, they have stepped in to resolve them. Also, if I have difficulties with our professionals,
the care managers have willingly stepped in to help resolve.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind words and positive feedback, it's a pleasure being of service to you all.


We appreciate your support in helping us deliver a high level of care and support to your mother-in-law.


Many thanks,

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Review from S W (Husband of Client) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always reliable, courteous and on time.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind review, it's a pleasure being of service to you!
We will share your kind words with the rest of the team, thanks again.

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Review from Rebekka V (Daughter of Client) published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They have given exceptional care towards our mum, catering health care and facilities to her personal needs. We would highly recommend Right at Home to our own families. We are eternally grateful for providing such caring and dedicated caregivers.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Many thanks for your kind words; it is a pleasure being of service to you all.
Thank you for trusting us to help with her care and support.
I will share your feedback with the rest of the team; they will be most grateful!

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Review from Caroline G (Client) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team were fantastic. They responded swiftly and thanks to their efficiency and care we were able to get my elderly father home from hospital. In addition, they dealt sensitively with my mother and were able to adjust the care to suit the needs of both of my parents.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you so much for your kind words and review Caroline, it's a pleasure being of service to you all.


Best wishes,
Nikesh

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Review from Jackie E (Daughter of Client) published on 3 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The company was easy to deal with and responsive to requests. All the carers were helpful, polite and courteous, very caring and very conscientious and always turned up on time. Any changes in carers were always notified in advance. Overall very happy with the service required.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you so much for your kind feedback. It is a pleasure being of service to you all. Many thanks.

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Review from Debra L (Sister of Client) published on 3 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always found home care to be professional, helpful and caring.
Meeting our needs, even at the last moment.
They supply carers for my brother who has MS, and we have used the agency for the past few years.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you so much for your kind feedback. It is a pleasure being of service to you and your brother. Many thanks.

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Review from Samir B (Son of Client) published on 3 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right At Home has provided us with wonderful CareGivers for my elderly mum, who unfortunately suffers from dementia and has mobility difficulties. Our carers are kind, helpful, understanding and very capable in their role. Since we started using Right At Home in October 2021, the Agency has been collaborative
and receptive to our needs. When our circumstances have changed, Right At Home has been flexible and supportive.
We recommend them wholeheartedly as a top quality Care Agency.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

We are very grateful for your kind words and your recognition of our efforts. It is a pleasure being of service to you and your family, we thank you again for trusting us with the care and support for your mother.

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Review from M J (Son of Client) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his team were excellent to work with when we needed to arrange some short-term care for my mother. The carers themselves were polite and courteous and any concerns we had with the occasional change in carer was managed swiftly and without issue. Overall, we are very happy with the quality
and level of service provided and the professional approach of the whole team. Thank you.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind words this really does mean a lot to us. It is a pleasure being of service to you and your mother.

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Review from Joanna-Rose K (Granddaughter of Client) published on 28 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right at Home Care Agency are great! From the moment I found them, they set my mind at ease. The office staff are super helpful and knowledgeable and go above and beyond to help with all my grandmother's care needs. They are available 24/7 and recently they jumped into action, late on a Sunday afternoon,
to find last-minute care for my grandmother for that night. I can rely on them. The office staff are really caring and keep me up to date or contact me with any issues regarding my grandmother, via email or a call. The carers we have met have been great! Experienced, kind and trustworthy. Thank you Right at Home!

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Many thanks for your kind words Joanna, it's a pleasure being of service to you and your grandmother. I will share your feedback with the whole team, I'm sure they will all be most grateful.

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Review from Stephen R (Son of Client) published on 12 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout the months that they have been looking after our mother, all the Carers have been helpful, friendly and efficient. It is a huge relief to know that she is attended to by such kind and considerate people who have consistently shown genuine affection for her.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Dear Stephen, thank you for your positive feedback. It is a pleasure to be of service to you and your family.

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Review from Patricia G (Niece of Client) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the agency and the help they have provided to set up care support for my uncle. The agency has been very responsive to queries and helpful. My uncle is satisfied with the support. I would recommend this agency.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Many thanks for your kind words and positive feedback Patricia! It is a pleasure to be of service and to be able to care and support for your uncle.

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Review from Terry L (Nephew of Client) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a very difficult experience at a care home, my 92-year-old uncle, who has no member of the family nearby to support him, decided to go back to his flat to live and receive help from visiting carers. Right at Home were approached and, in all truthfulness, have responded absolutely brilliantly.
The quality of care is extremely good, but the ability of the office staff to respond to his needs is outstanding. They manage the situation with great efficiency, accuracy and diligence and discuss ways forward with my brother and I (at 40 and 200 miles distance respectively) on every occasion. Their management of our uncle's needs during the transfer from the home and subsequently has been truly impressive. My only wish is that they worked in Cumbria where I live. Outstanding...could not be better!

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Many thanks for your kind words and positive feedback Terry! It is a pleasure to be of service and to be able to care and support for your uncle.

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Review from Joanne D (Daughter of Client) published on 7 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really impressed with the quality of care that my Dad is receiving. He has said that the daily visits are the highlight of his day. It also gives me peace of mind knowing that he has human contact each day, especially with the new lockdown. My Dad did not cope well with the first lockdown which
was prior to his care starting. I can also arrange for shopping deliveries to be made whilst the carer is there so they can help him to put the shopping away. I can't thank you enough for the difference you have made in our lives.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Dear Joanne, many thanks for your kind words and the positive feedback - it's a pleasure being of service to yourself and dad.


thanks again,
Nikesh

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Review from M R (Son of Client) published on 7 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, consistent service. The carers were professional, on time and full of enthusiasm. My father formed a close bond with one in particular. The management was efficient, reliable and delivered a service as promised.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind words. It's a pleasure to be of assistance to dad and thank you again for the opportunity to provide care and support for him.

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Review from Neil R (Son of Client) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experiences of Right At Home have been extremely positive. They match the career to the service user. In my experience, the care my mother has received has been of the highest standard and commensurate to her needs. The main carers who have looked after her have also provided support to me in my
role and made concerted and sustained efforts to make my mother feel valued as an individual.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Dear Neil, thank you for your kind words. It's a pleasure to be of assistance to both you and mum. Thank you again for the opportunity to provide care and support for mum.

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Review from M C (Client) published on 18 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my carers have been excellent. The Monday to Friday girl was outstanding. Both girls did not rush and treated me with dignity. Both girls were very punctual and wore PPE. A Pleasure to have them care for me.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind words, it’s a pleasure to be of service and to be able to help with your care and support.

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Review from David S (Client) published on 17 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Your response to our enquiry, having been recommended to me, was excellent in promptness and efficiency. Your provision of the carer has also been excellent and her care, punctuality, efficiency and sympathetic personality have totally met our needs.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Dear David, thank you for your kind words. It's a pleasure being of service.

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Review from Kash C (Son of Client) published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both the carers are amazing. They manage to get her to do exercises, giving her more and more confidence each day. She looks forward to them coming.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind comments, it is a pleasure helping care and support mum. We're grateful for the opportunity to help with her care. Best wishes as always.

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Review from Elva L (Mother of Client) published on 4 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My previous experience in September 2020. I found the staff to be very explanatory of the service they were going to offer. The interaction with my son was relaxed and he responded well without feeling anxious. My son has been attacked and is not trusting of people, especially males as his attacker
was a man. He was made to feel relaxed and understood the care he was being offered at the time, although he might not remember due to his short-term memory. The staff is caring, talks to him and treats him with dignity. He is happy.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind words and your review of our service, it really means a lot to all of us here at Right at Home. We are grateful for the opportunity to help care for and support your son.

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Review from Sandie M (Daughter of Client) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with the care that our mum received from Right at Home. Her care worker was friendly and professional, always on time and was respectful to our mum's needs. We were also pleased that she had the same care worker at each visit. thank you.

Reply from Nikesh Karia, Managing Director at Right at Home Barnet & Edgware

Thank you for your kind words; it was a pleasure being of service and caring for your mother.
Best wishes.

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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Right at Home Barnet & Edgware is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Right at Home Barnet & Edgware is calculated as follows: ( (59 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 77 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home Barnet & Edgware is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (11)

Meet the Team (1)

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Nikesh Karia

Job Title: Managing Director

Joined: 2017

Hello, I’m Nikesh Karia, the Managing Director here at Right at Home Barnet & Edgware. My wife Kala and I set this business up with the aim of improving the quality of life of all of those we care for and being the best home care employer for our wonderful team.


We truly believe that everyone deserves the right to dignified quality care. We aim to deliver the same standard of care that we would expect to receive ourselves or that we would expect for a loved one.
Nothing but the best should suffice for any member of your family or someone you care for.


Both of us being part of large, close families understand the importance of close relationships and the support they provide especially in the later years of life.


Having personally experienced the difference quality care can make to a loved one’s life, we feel blessed to be in a position to provide a quality home care service that we feel everyone should receive when they need care.


I love hearing about people’s life journeys and the older generation has so much more life experience to share! ‘A family with an old person has a living treasure of gold’ Chinese proverb


There is no better feeling in the world than making someone’s day, we feel privileged to be able to do this for our clients and their loved ones.


We look forward to helping and supporting you, we are always available, be it for a chat or for immediate assistance. You can contact me anytime by email or call.

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