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Elizabeth Rose Care Ltd

Unit G23 The Avenues, Team Valley Trading Estate, Gateshead, Tyne & Wear NE11 0NJ
Elizabeth Rose Care Ltd Logo
Elizabeth Rose Care Ltd logo
Elizabeth Rose Care Ltd, Gateshead
Elizabeth Rose Care Ltd, Gateshead
Elizabeth Rose Care Ltd, Gateshead

Elizabeth Rose Care provides comprehensive care services throughout Gateshead and its surrounding areas.

Care packages include services such as simple visits for domestic assistance, through to full complex 24-hour care.

All care services are specially designed to suit the needs of the individual, and family are put at the centre of the consulting process to make sure that the client gets the care that is required for them.

All staff are specially selected for the commitment to quality of care and have extensive training for this purpose.

Care Provided by Elizabeth Rose Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £27 - £30
  • Weekly Live-in Care Fees: £1,600 - £1,600
The price(s) shown are provided by the agency. Contact Elizabeth Rose Care Ltd for full pricing details and T&Cs.

Contact Elizabeth Rose Care Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Elizabeth Rose Care Ltd
  • Private Owned

Person in charge

  • Michelle Davison (Manager)

Elizabeth Rose Care Ltd Reviews (92)

9.7

Elizabeth Rose Care Ltd has a Review Score of 9.7 (9.7) out of 10, based on 10 reviews in the last 2 years. Over all time Elizabeth Rose Care Ltd has 92 reviews.

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Showing 92 reviews matching selected criteria
Review from Harry M (Client / Service User) published on 29 April 2026 Submitted via Postal Card
Overall Experience

Excellent service.

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Review from M W (Wife of Client) published on 28 April 2026 Submitted via Postal Card
Overall Experience

Elizabeth Rose always go above and beyond and the staff (office and care) are caring of everything. They are reliable, friendly and professional. My wife fell and I couldn't get her up. The only option I could think of was to call the office. Elizabeth Rose turned up and helped to get my wife off the floor. The staff have helped take my wife to appointments and go to special events, without their help, it would not have been possible.

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Review from Jeni G (Granddaughter of Client) published on 24 April 2026 Submitted via Postal Card
Overall Experience

Elizabeth Rose Care have looked after my grandma for over 6 years, and they have been nothing but outstanding. They provide 5 star round the clock care, and they go above and beyond. It's extremely tough watching your loved ones disappear to alzheimers and be forced to trust somebody to take care of them; however, Elizabeth Rose Care give you the peace of mind that they are in the very best of hands, and we will be eternally grateful for that.

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Review from Lisa R (Niece of Client) published on 24 April 2026 Submitted via Postal Card
Overall Experience

Elizabeth Rose have cared for Aunty for a number of years. I have found their service amazing, and the care she receives is second to none. She is treated with the utmost care, respect and dignity.

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Review from M H (Son of Client) published on 4 March 2026 Submitted via Website
Overall Experience

ERC has been caring for my father for just over four years during which time the level of care has consistently been nothing short of excellent. My father in addition to his dementia diagnosis has a number of medical issues which are managed promptly involving GP/Dental/Podiatry/Nursing team etc assistance when required and they always involve myself with actions and on going updates etc. Very few staff leave ERC which in itself is good for continuity of first class care especially when dealing with my fathers dementia. If I ever have any queries they respond promptly and I never have to chase them this is so reassuring. Whilst rare can I score any organisation ten out of ten or excellent in all domains of what ever survey I am completing, ERC is the exception and I would have no hesitation in recommending ERC to anyone who is looking for a CARE provider.

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Review from Julie M (Daughter of Client) published on 23 September 2025 Submitted via Postal Card
Overall Experience

We found ER to be very professional and compassionate. They supported both my father and our family throughout. They went above and beyond to make his final few months much happier and more comfortable. They were understanding, patient and attentive with my dad during his difficult times, I would highly recommend Elizabeth Rose the professionalism + caring starts from their manager, office staff and all the carers involved. They are all amazing.

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Review from Warren M (Son of Client) published on 23 September 2025 Submitted via Postal Card
Overall Experience

Dad had significant care needs living with dementia. Elizabeth Rose took over dads care in the later stages but it was immediately clear how professional, thoughtful and caring the entire team are. Nothing was too much trouble and the service they offered was delivered consistently at a very high standard. they were flexible, competent and caring and enthusiastically recommend them.

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Review from S A (Partner of Client) published on 2 October 2024 Submitted via Postal Card
Overall Experience

Excellent service from Elizabeth Rose. The carers are brilliant at their job, polite, helpful and importantly very caring. Nothing is too much for them and they are always willing to help in any way they can. If we have to change dates and/or times at short notice they are always accommodating. We would recommend Elizabeth Rose to anyone looking for a good and reliable care company.,

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Review from M M (Wife of Client) published on 11 September 2024 Submitted via Postal Card
Overall Experience

My husband started receiving care from the end of April 2024 from the team at Elizabeth Rose Care. They call in a few times a week to provide support for my husband's needs and also for me as I am not able to do the bathing etc. I find all the team very helpful and pleasant and nothing is any trouble and they will do their utmost to fit in whatever time you need them if possible.

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Review from E H (Daughter of Client) published on 10 September 2024 Submitted via Postal Card
Overall Experience

Elizabeth Rose Care provides care for my 86-year-old mam who is visually and hearing impaired. The care care they provide is excellent. The carers are respectful, polite and friendly. My mam looks forward to their visits. It is reassuring that the care is first class. The management team are very efficient and I feel I can contact them at any time to review my mam's needs. I would recommend Elizabeth Rose to anyone who needs care.

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Review from Karen T (Daughter of Client) published on 7 February 2024 Submitted via Website
Overall Experience

Elizabeth Rose Care provide very good service. They have been very flexible in providing extra care when needed for Mum. Everyone is always cheerful and Mum thinks of them more like friends than carers.

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Review from W L (Relative of Client) published on 7 February 2024 Submitted via Postal Card
Overall Experience

My partner and I have been really impressed with the care and support that our granny is receiving from Elizabeth Rose Care.

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Review from T R (Daughter of Client) published on 7 February 2024 Submitted via Postal Card
Overall Experience

I am very pleased with the service provided, the carers are polite, courteous and efficient. Very reliable and available for messaging etc in emergencies. It gives me peace of mind to know they are calling on my mother and taking care of her at the time I am unable to it gives me a break.

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Review from I B (Son of Client) published on 23 January 2024 Submitted via Website
Overall Experience

Organised twice weekly visits that are around 2 hours each to my mother’s home. Staff will carry out various tasks for my mother including taking her to shops, hospital appointments, cooking meals etc. My mother has found the staff fantastic and really looks forward to the days they are due to see her. Making a massive difference and wish I had taken up the service earlier.

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Review from Godfrey K (Client / Service User) published on 23 January 2024 Submitted via Postal Card
Overall Experience
Very satisfied with service.

Good mature carers.

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Review from Deborah P (Daughter of Client) published on 22 January 2024 Submitted via Website
Overall Experience

Elizabeth Rose Care are fabulous, they provide excellent support for my mum as I live 300 miles away. Not only do they help with general housework but her carer also has time to chat with my mum as she can get lonely being on her own. I've been very happy with the care they provide and my mum views her as a friend now, which gives me peace of mind that she's being checked in on! I've used the services of Elizabeth Rose Care for over 18 months now and I think their rates are fair and the service they provide feels like genuine care.

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Review from J C (Daughter-in-law of Client) published on 22 January 2024 Submitted via Website
Overall Experience

Elizabeth Rose have been our family lifesavers! They give my mother-in-law outstanding care and allow us to be her family. We know she is in safe hands and give her the care she deserves. A very personable service from wonderful carers.

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Review from V C (Client / Service User) published on 16 January 2024 Submitted via Postal Card
Overall Experience

The care company is amazing, brilliant and cater for your needs.

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Review from C B (Client / Service User) published on 26 December 2023 Submitted via Postal Card
Overall Experience

I have been a client for more than two years and I have been very happy with all aspects of the company. My carer is wonderful and does anything I need including personal care or hours of work. Their costs are very reasonable compared to others giving a much inferior service. Excellent all round service.

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Review from G S (Client / Service User) published on 13 April 2023 Submitted via Postal Card
Overall Experience

I have used Elizabeth Rose for the past six weeks and the two staff I have had have been of very high quality and everything I have asked them to do has been done willingly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 January 2026
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Elizabeth Rose Care Ltd.

Awards / Recognitions (7)

  • Recipient: Elizabeth Rose Care LtdDate: Friday 31 May 2024
  • Recipient: Elizabeth Rose Care LtdDate: Wednesday 31 May 2023
  • Recipient: Elizabeth Rose Care LtdDate: Thursday 31 Mar 2022

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Elizabeth Rose Care Ltd

How many Carers does Elizabeth Rose Care Ltd employ?

Elizabeth Rose Care Ltd employs 35 carers.

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