Communication, leadership and care is extremely good and can't praise them enoughJackie L(Daughter of Client/Service User)
Nothing is too much trouble and they provide such as wide range of helpH B(Friend of Client/Service User)
The carers are kind and attentive and ensure my mother is treated with respectIan P(Son of Client/Service User)
Communication, leadership and care is extremely good and can't praise them enoughJackie L(Daughter of Client/Service User)
Nothing is too much trouble and they provide such as wide range of helpH B(Friend of Client/Service User)
The carers are kind and attentive and ensure my mother is treated with respectIan P(Son of Client/Service User)
Named 'Most Outstanding Home Care Network' at the 2026 Home Care Awards.
Radfield Home Care Bexhill, Hastings & Battle is the first and only home care provider in the local area to be rated ‘Outstanding’ by the Care Quality Commission. They directly employ all their Care Professionals and train them to the highest standards, matching them to clients based on skills, interests and personality. The team supports families through the emotional...
Named 'Most Outstanding Home Care Network' at the 2026 Home Care Awards.
Radfield Home Care Bexhill, Hastings & Battle is the first and only home care provider in the local area to be rated ‘Outstanding’ by the Care Quality Commission. They directly employ all their Care Professionals and train them to the highest standards, matching them to clients based on skills, interests and personality. The team supports families through the emotional process of choosing care, bringing clarity and reassurance when it is needed most.
They support clients with a wide range of needs and offer fully managed visiting and live-in (24hr) care services. Visiting care packages (also called "home care") range from one or two visits per week to larger, seven-day-a-week services requiring multiple visits per day. They also provide night care on a visiting basis.
Care is provided one-to-one and tailored to individual routines. Care Professionals offer support with:
- Personal Care
- Medication Administration
- Meal Preparation
- Shopping
- Housework and Laundry
- Companionship
- Leisure Activities
Both visiting care and live-in care services focus on keeping people safe in the comfort of their own homes, while improving their overall health and well-being. All care is provided one-to-one and is highly personalised.
If you are looking for support for an older relative in Bexhill, Hastings, Battle, or the surrounding communities, contact the local office today. Speak with the team directly on 01424 559 202 to arrange an informal care consultation and explore how Radfield can help your family.
Care Provided by Radfield Home Care Bexhill, Hastings & Battle
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£38 - £42
Weekly Live-in Care
£1,685 - £1,685
Care consultations are provided free of charge and a full breakdown of service costs are provided before any care begins.
The price(s) shown are provided by the agency. Contact Radfield Home Care Bexhill, Hastings & Battle for full pricing details and T&Cs.
Contact Radfield Home Care Bexhill, Hastings & Battle to get a personalised quote:
Radfield Home Care Bexhill, Hastings & Battle has a Review Score of 9.7 (9.707) out of 10, based on 14 reviews in the last 2 years. Over all time Radfield Home Care Bexhill, Hastings & Battle has 82 reviews.
Reviewer Connection to Radfield Home Care Bexhill, Hastings & Battle
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Showing 82 reviews matching selected criteria
Review from M B (Daughter of Client) published on 29 April 2023 Submitted via Website•
Overall Experience
Very happy with the service from Radfield Home Care. All the staff are knowledgeable and helpful. No problems with punctuality and the team is small enough to ensure my mum sees the same faces regularly. Would highly recommend if you are looking for care for elderly parents.
Very happy with the service from Radfield Home Care. All the staff are knowledgeable and helpful. No problems with punctuality and the team is small enough to ensure my mum sees the same faces regularly. Would highly recommend if you are looking for care for elderly parents.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to write us a review. It’s lovely to know you are happy with the service.
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Review from T A (Daughter of Client) published on 11 April 2023 Submitted via Website•
Overall Experience
Radfield have been extremely helpful in supporting my mother and father at home. They had been struggling for a while and once we gave them a call, the assessment was arranged quickly and (very helpful when dealing with parents who keep changing their minds about having help!), and the service...
Radfield have been extremely helpful in supporting my mother and father at home. They had been struggling for a while and once we gave them a call, the assessment was arranged quickly and (very helpful when dealing with parents who keep changing their minds about having help!), and the service started within a few days. The team have respected my parent's wishes whilst also encouraging them to have help where needed. I don’t think many elderly people want to accept they need help or that their children might not be the best people to provide it. Radfield have been very understanding of how delicate the situation is and I have been very impressed with all the little touches to help smooth the way. Thank you everyone for what you have done.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you so much for writing this really detailed and informative review. We’re really pleased you are so happy with the service and have been able to support you and your parents in so many ways.
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Review from J M (Client / Service User) published on 29 March 2023 Submitted via Postal Card•
Overall Experience
Excellent! No complaints.
Excellent! No complaints.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you so much for writing this fantastic feedback regarding your care service. I'm really please to hear that you are happy and will forward this to the rest of the team. Best wishes.
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Review from P W (Client / Service User) published on 29 March 2023 Submitted via Postal Card•
Overall Experience
This was the first time I have ever asked for help and I was unsure what to expect, I must say, I was more than pleased with my time with these lovely people. They always came on time with smiles on their faces willing to help in any way they could. If I needed help again, I would go to Radfield...
This was the first time I have ever asked for help and I was unsure what to expect, I must say, I was more than pleased with my time with these lovely people. They always came on time with smiles on their faces willing to help in any way they could. If I needed help again, I would go to Radfield and would tell my friends to do so too.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Wow, what a lovely review. Thank you so much for taking the time to provide this feedback. I will pass it on to the rest of the team. Thank you.
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Review from Paul R (Client / Service User) published on 22 March 2023 Submitted via Postal Card•
Overall Experience
Radfield is a first-rate care provider. I have always found their employees friendly and efficient. I would genuinely recommend the firm to any prospective user.
10/10 to them, long may they survive and prosper.
Radfield is a first-rate care provider. I have always found their employees friendly and efficient. I would genuinely recommend the firm to any prospective user.
10/10 to them, long may they survive and prosper.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for writing us this very kind and positive review. It’s great to hear you are happy with the service.
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Review from J P (Daughter of Client) published on 20 March 2023 Submitted via Website•
Overall Experience
Radfield Home Care Bexhill, Hastings & Battle have made such a difference to my mother, I can't thank the team enough. Nothing is too much trouble and their communication and system means I know how my mum is from day to day and have peace of mind any problems will get picked up quickly.
Radfield Home Care Bexhill, Hastings & Battle have made such a difference to my mother, I can't thank the team enough. Nothing is too much trouble and their communication and system means I know how my mum is from day to day and have peace of mind any problems will get picked up quickly.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for this lovely review. I’m glad you have been able to take advantage of our electronic record system to check how mum is. Best wishes.
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Review from E S (Wife of Client) published on 20 March 2023 Submitted via Website•
Overall Experience
Very happy with our carers from Radfield. They are friendly and hard-working. The fact that they are reliable is also important to us. The team in the office are also always available to help us if needed.
Very happy with our carers from Radfield. They are friendly and hard-working. The fact that they are reliable is also important to us. The team in the office are also always available to help us if needed.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you for taking the time to write this fantastic review. Best wishes.
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Review from Jonathan G (Son of Client) published on 3 March 2023 Submitted via Website•
Overall Experience
Radfield Home Care really looked after my mother had a fall and broke her arm. It was easy to get the support setup so that Mum had some help preparing meals, washing up and changing her bed sheets. The staff have been very friendly and helpful when I've met them.
Radfield Home Care really looked after my mother had a fall and broke her arm. It was easy to get the support setup so that Mum had some help preparing meals, washing up and changing her bed sheets. The staff have been very friendly and helpful when I've met them.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to write us a review. Your kind words mean a lot and I will share them with the team.
Best wishes.
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Review from D H (Grandson of Client) published on 4 January 2023 Submitted via Website•
Overall Experience
Radfield looked after my grandmother. She had visits every day to wash, dress and go out for drives. Our family could see what they had got up to on the app which was a real peace of mind as she has dementia and would often not remember! I would recommend Radfield to anyone looking for care for...
Radfield looked after my grandmother. She had visits every day to wash, dress and go out for drives. Our family could see what they had got up to on the app which was a real peace of mind as she has dementia and would often not remember! I would recommend Radfield to anyone looking for care for their family.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to write us a review. I will pass on your kind words to the rest of the team. Best wishes.
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Review from Marilyn L (Client / Service User) published on 11 October 2022 Submitted via Postal Card•
Overall Experience
Following surgery on my left shoulder and a broken clavicle on the right, I was in desperate need of help. As soon as I contacted Radfield, I knew I would be looked after. The office staff are understanding and helpful, and the carers are amazing. Although I no longer need personal care, I maintain...
Following surgery on my left shoulder and a broken clavicle on the right, I was in desperate need of help. As soon as I contacted Radfield, I knew I would be looked after. The office staff are understanding and helpful, and the carers are amazing. Although I no longer need personal care, I maintain contact with one hour a week for cleaning and company.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to write a review. It's really good to know we assisted you after your surgery and can continue to assist you now that you are over this.
Best wishes.
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Review from Peggy S (Client / Service User) published on 4 October 2022 Submitted via Postal Card•
Overall Experience
All visits have been extremely professional, and I am very happy with the service.
All visits have been extremely professional, and I am very happy with the service.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to write us a review. It is very nice to know you are happy with the service we are providing.
Best wishes
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Review from D F (Client / Service User) published on 4 October 2022 Submitted via Postal Card•
Overall Experience
The girls were caring and extremely friendly, some had to do very infinite care which was much appreciated.
The girls were caring and extremely friendly, some had to do very infinite care which was much appreciated.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to write us a review. It is very nice to know you are happy with the service we are providing.
Best wishes.
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Review from P C (Client / Service User) published on 22 September 2022 Submitted via Postal Card•
Overall Experience
I have found it a great help to have someone take me shopping each week and especially to push the shopping trolley as I have arthritis in my shoulders. My career often cheers me up and puts me in a good mood for the rest of the day.
I have found it a great help to have someone take me shopping each week and especially to push the shopping trolley as I have arthritis in my shoulders. My career often cheers me up and puts me in a good mood for the rest of the day.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to review our services. It's great to know our staff put you in a good mood and help you with the shopping!
Best wishes from all the team.
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Review from P H (Client / Service User) published on 5 July 2022 Submitted via Postal Card•
Overall Experience
Happy with the service.
Happy with the service.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you so much for taking the time to leave us such a nice review. Thank you from the team.
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Review from Nick M (Son of Client) published on 13 June 2022 Submitted via Website•
Overall Experience
With both of my parents suffering from dementia and me and my brother living two hours away from our parents I knew they needed help but I did not want to send them to a home, which brought me to Radfield Home Care.
I filled out the form on the website giving some information as to the situation...
With both of my parents suffering from dementia and me and my brother living two hours away from our parents I knew they needed help but I did not want to send them to a home, which brought me to Radfield Home Care. I filled out the form on the website giving some information as to the situation and received a response the same day. The Director of Radfield Home Care had a phone conversation with me the following morning and I could tell there was a real want there to ensure that somebody requiring care does not need to leave their house and move to a home. I met a staff member with my mother at home and we went over the requirements, she was obviously passionate and caring about her work and put my confused mother at ease with the plans.
Within days we had everything aligned and the care visits began without a hitch. Radfield ensure my parents are eating and also taking medication whilst also being a companion and also taking them shopping as my dad can no longer drive!
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you for leaving such a detailed review. It is very helpful for both, and people reading reviews to understand the process from your perspective and how we have supported you and your parents.
Best wishes
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Review from J N (Client / Service User) published on 29 March 2022 Submitted via Postal Card•
Overall Experience
My carers are great! They always do everything I ask and take time to sit and chat with me. The office staff are good too! The receptionist always asks how I am.
My carers are great! They always do everything I ask and take time to sit and chat with me. The office staff are good too! The receptionist always asks how I am.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you so much for taking the time to write us a review. It's really nice to know you are happy with your care service. Also a big thank you for the positive comments regarding our office team. I will pass the details of your review on to the team.
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Review from E W (Client / Service User) published on 15 March 2022 Submitted via Postal Card•
Overall Experience
I would like to recommend Radfield. All very helpful and pleasing.
I would like to recommend Radfield. All very helpful and pleasing.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to write such a positive review of our care service. We are really happy you are satisfied and will pass this on to the whole team. Best wishes.
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Review from Valeri B (Client / Service User) published on 17 February 2022 Submitted via Postal Card•
Overall Experience
They are very caring every time they come.
They always cheer me up.
They are very caring every time they come.
They always cheer me up.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to review our care service. It’s lovely to know we cheer you up when we see you. Best wishes.
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Review from N A (Friend of Client) published on 29 November 2021 Submitted via Website•
Overall Experience
What a fantastic team Radfield are, from the Manager to the office team, a true credit to the care staff, they are all very supportive of all my friend's care needs who has had a stroke and has lost the use of her left side, they keep in regular contact with her via the telephone and app, she is...
What a fantastic team Radfield are, from the Manager to the office team, a true credit to the care staff, they are all very supportive of all my friend's care needs who has had a stroke and has lost the use of her left side, they keep in regular contact with her via the telephone and app, she is able to see who is visiting her on a daily basis through this app, which is peace of mind for her. She is very well looked after from hygiene to general housekeeping. They are very reliable, trustworthy and extremely friendly. She has two visits a day and looks forward to them coming. Very professional team, who treat her with dignity and patience. Highly recommend Radfield as your first stop for any care needs. First Class.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to write such a nice review. I'm really pleased you and your friend are happy with the service. Please do let us know if there is anything else we can do for you.
Best wishes
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Review from Ann B (Daughter of Client) published on 7 July 2021 Submitted via Website•
Overall Experience
I have found Radfield Home Care to be outstanding in their care of my mother. All aspects of the company, management, support staff and carers have exceeded my expectations, which were high. My parents were reluctant to accept care being mostly concerned about the effect on their privacy and having...
I have found Radfield Home Care to be outstanding in their care of my mother. All aspects of the company, management, support staff and carers have exceeded my expectations, which were high. My parents were reluctant to accept care being mostly concerned about the effect on their privacy and having strangers in their home. Radfield have worked hard to make this necessary transition a good one and, when I asked my parents this week, both said that they are very pleased that they had accepted the help. They regard the carers, who are limited to a few to enable continuity of care and who they know, in advance, by name, will be attending on each day, as friends. The support staff are helpful, friendly, knowledgeable and accommodating, especially in the first weeks when the tweaking of times was necessary.
I highly recommend this company,
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Dear Ann,
Thank you very much for writing us such a positive and detailed review. This is really helpful and I will pass on all your feedback to the team. Best wishes.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 June 2022
Overall Outstanding
CaringOutstanding
EffectiveOutstanding
ResponsiveOutstanding
SafeGood
Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (2)
News
03 Sep 2026
Radfield Home Care Bexhill, Hastings & Battle has become the official shirt sponsor for Crowhurst Park Cricket Club’s Under 12s and Under 14s hardball teams for the 2026 season. To...
03 Sep 2026
Watching local young talent reach the global stage is always something to celebrate. As eight dancers from the Hastings Dance Collective prepare to represent Team England at the Dance World...
There are no accreditations posted yet for Radfield Home Care Bexhill, Hastings & Battle.
Meet the Team (7)
Samuel HolmesJob Title DirectorJoined 2017
With a background in adult social work, I have helped many older people live at home for as long and as independently as possible.
My career has...
With a background in adult social work, I have helped many older people live at home for as long and as independently as possible.
My career has been tremendously rewarding and inspired me to launch Radfield Home Care across Bexhill, Hastings & Battle.
The professional achievement I am most proud of is to have listened to people and prioritised their individual wishes when planning care. This approach is central to the way in which Radfield operates and ensures all our clients retain as much independence as possible.
Joanna GardnerJob Title Registered Care ManagerJoined 2024
What is your background prior to joining Radfield?
Over 30 years working in the care industry, starting in domiciliary care as a care assistant and...
What is your background prior to joining Radfield?
Over 30 years working in the care industry, starting in domiciliary care as a care assistant and working up to a Registered Manager. Working across different fields in Elderly care, dementia, Learning Disabilities, Mental Health and Hospital settings.
How has your background prepared you for your new role at RHC?
Working in the care sector as a health care assistant, senior and manager has prepared me to see care from all sides and have a good understanding of how each role works.
What has inspired you to want to be involved in the adult social care sector?
I have always enjoyed helping and supporting people who require care, to support them to remain independent and have the help and care that they require as they wish it to be.
How do you feel your role, and your experience, will benefit Radfield’s clients?
I hope my role and experience will give the clients confidence that their best interests are forefront of our care.
Mandy DonnoJob Title Office and Compliance AdministratorJoined 2026
With over 40 years of dedicated experience in the adult social care sector, Mandy brings a profound passion for supporting others to the Radfield...
With over 40 years of dedicated experience in the adult social care sector, Mandy brings a profound passion for supporting others to the Radfield Home Care team. For Mandy, care isn’t just a career path; it’s a lifelong calling. She is driven by a simple yet powerful mission: to ensure that every individual receives the high-quality, dignified support they deserve to live fulfilling lives.
Warm, approachable, and deeply knowledgeable, Mandy’s empathetic approach ensures that clients and their families feel instantly valued, heard, and safe in her hands.
Mandy supports the smooth running of the business, coordinating administration, recruitment, compliance and communication to help deliver our outstanding home care service.
Caroline SadlerJob Title Field Care SupervisorJoined 2022
As a Field Care Supervisor, Caroline ensures Care Professionals work safely and effectively. She leads staff training, manages client feedback, and...
As a Field Care Supervisor, Caroline ensures Care Professionals work safely and effectively. She leads staff training, manages client feedback, and supports team development across the service.
For Caroline, the most meaningful part of the role is forming genuine connections with clients, whether that means celebrating a milestone birthday or helping someone regain the confidence to walk with crutches again.
Katie SadlerJob Title Field Care SupervisorJoined 2022
Katie began her career in social care at 18 while studying at college. Working as a home carer, she quickly developed a passion for supporting people...
Katie began her career in social care at 18 while studying at college. Working as a home carer, she quickly developed a passion for supporting people to live independently at home.
After gaining valuable experience in a nursing home, she returned to domiciliary care and joined Radfield Home Care Bexhill, Hastings & Battle as a Field Care Supervisor.
In her supervisory role, Katie works closely with Care Professionals to ensure visits meet high standards of safety and personal support. Upon joining Radfield, she was reunited with her very first client from the start of her care career, who had supported Katie through her early development.
Jade TorodeJob Title Field Care SupervisorJoined 2022
Jade developed a passion for supporting older people while working in a nursing home.
Seeking an opportunity to deliver one-to-one support with...
Jade developed a passion for supporting older people while working in a nursing home.
Seeking an opportunity to deliver one-to-one support with longer visit times, she moved into social care to provide personalised visits that help clients live independently and access their local community.
As Client Services Coordinator at Radfield Home Care, having earned a promotion in 2022, Jade coordinates tailored support plans across the local service.
Hayleigh MoirJob Title Field Care SupervisorJoined 2026
Hayleigh transitioned into adult social care after caring full-time for her grandad during his illness, an experience that demonstrated the value of...
Hayleigh transitioned into adult social care after caring full-time for her grandad during his illness, an experience that demonstrated the value of dignified, person-centred support. Following a decade in fast-paced retail and earning her Level 3 Qualification in Health and Social Care, she joined Radfield Home Care in 2024 as a hands-on Care Professional.
Her front-line experience and organisational skills led to her progression to Care Coordinator. In her role, Hayleigh manages care schedules while ensuring client choices are respected, using her communication skills to build trusted relationships with clients, families, and healthcare professionals to help people remain safely independent at home.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Bexhill, Hastings & Battle to verify any information. View our terms and conditions. Radfield Home Care Bexhill, Hastings & Battle has an Enhanced Service -what an Enhanced Service includes.
