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Radfield Home Care Bexhill, Hastings & Battle

Unit 34-35 Innovation Centre, Highfield Drive, St Leonards-on-Sea, East Sussex TN38 9UH
Radfield Home Care Bexhill, Hastings & Battle Logo
Radfield Home Care Bexhill, Hastings & Battle logo
Radfield ensure my needs are met. My care coordinator is easy to contactP E(Client / Service User)
Radfield Home Care Bexhill, Hastings & Battle, St Leonards-on-Sea
Nothing is too much trouble and they provide such as wide range of helpH B(Friend of Client/Service User)
Radfield Home Care Bexhill, Hastings & Battle, St Leonards-on-Sea
My experience with Radfield has been very positive.all my carers are very goodJeanette W(Client / Service User)
Radfield Home Care Bexhill, Hastings & Battle, St Leonards-on-Sea

Rated 'Outstanding' by the Care Quality Commission (June 2022), Radfield Home Care Bexhill, Hastings & Battle specialises in the care of older people in their own homes. They can support clients with a wide range of needs and offer a fully managed visiting and live in (24hr) care service. Visiting care packages (also called "home care") range from one or two visits per week to larger, seven day a week...  

Care Provided by Radfield Home Care Bexhill, Hastings & Battle

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £38 - £42
  • Weekly Live-in Care Fees: from £1,685
  • 30 Minute Visiting Care Fees: £30 - £34

Care consultations are provided free of charge and a full breakdown of service costs are provided before any care begins.

The price(s) shown are provided by the agency. Contact Radfield Home Care Bexhill, Hastings & Battle for full pricing details and T&Cs.

Contact Radfield Home Care Bexhill, Hastings & Battle to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Samuel Holmes (Director/ Owner)

Radfield Home Care Bexhill, Hastings & Battle Reviews (81)

9.8

Radfield Home Care Bexhill, Hastings & Battle has a Review Score of 9.8 (9.753) out of 10, based on 15 reviews in the last 2 years. Over all time Radfield Home Care Bexhill, Hastings & Battle has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from T A (Daughter of Client) published on 11 April 2023 Submitted via Website
Overall Experience

Radfield have been extremely helpful in supporting my mother and father at home. They had been struggling for a while and once we gave them a call, the assessment was arranged quickly and (very helpful when dealing with parents who keep changing their minds about having help!), and the service started within a few days. The team have respected my parent's wishes whilst also encouraging them to have help where needed. I don’t think many elderly people want to accept they need help or that their children might not be the best people to provide it. Radfield have been very understanding of how delicate the situation is and I have been very impressed with all the little touches to help smooth the way. Thank you everyone for what you have done.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you so much for writing this really detailed and informative review. We’re really pleased you are so happy with the service and have been able to support you and your parents in so many ways.

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Review from J M (Client / Service User) published on 29 March 2023 Submitted via Postal Card
Overall Experience

Excellent! No complaints.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you so much for writing this fantastic feedback regarding your care service. I'm really please to hear that you are happy and will forward this to the rest of the team. Best wishes.

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Review from P W (Client / Service User) published on 29 March 2023 Submitted via Postal Card
Overall Experience

This was the first time I have ever asked for help and I was unsure what to expect, I must say, I was more than pleased with my time with these lovely people. They always came on time with smiles on their faces willing to help in any way they could. If I needed help again, I would go to Radfield and would tell my friends to do so too.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Wow, what a lovely review. Thank you so much for taking the time to provide this feedback. I will pass it on to the rest of the team. Thank you.

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Review from Paul R (Client / Service User) published on 22 March 2023 Submitted via Postal Card
Overall Experience
Radfield is a first-rate care provider.
I have always found their employees friendly and efficient.
I would genuinely recommend the firm to any prospective user.

10/10 to them, long may they survive and prosper.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for writing us this very kind and positive review. It’s great to hear you are happy with the service.

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Review from J P (Daughter of Client) published on 20 March 2023 Submitted via Website
Overall Experience

Radfield Home Care Bexhill, Hastings & Battle have made such a difference to my mother, I can't thank the team enough. Nothing is too much trouble and their communication and system means I know how my mum is from day to day and have peace of mind any problems will get picked up quickly.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for this lovely review. I’m glad you have been able to take advantage of our electronic record system to check how mum is. Best wishes.

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Review from E S (Wife of Client) published on 20 March 2023 Submitted via Website
Overall Experience

Very happy with our carers from Radfield. They are friendly and hard-working. The fact that they are reliable is also important to us. The team in the office are also always available to help us if needed.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you for taking the time to write this fantastic review. Best wishes.

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Review from Jonathan G (Son of Client) published on 3 March 2023 Submitted via Website
Overall Experience

Radfield Home Care really looked after my mother had a fall and broke her arm. It was easy to get the support setup so that Mum had some help preparing meals, washing up and changing her bed sheets. The staff have been very friendly and helpful when I've met them.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to write us a review. Your kind words mean a lot and I will share them with the team.

Best wishes.

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Review from D H (Grandson of Client) published on 4 January 2023 Submitted via Website
Overall Experience

Radfield looked after my grandmother. She had visits every day to wash, dress and go out for drives. Our family could see what they had got up to on the app which was a real peace of mind as she has dementia and would often not remember! I would recommend Radfield to anyone looking for care for their family.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for taking the time to write us a review. I will pass on your kind words to the rest of the team. Best wishes.

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Review from Marilyn L (Client / Service User) published on 11 October 2022 Submitted via Postal Card
Overall Experience

Following surgery on my left shoulder and a broken clavicle on the right, I was in desperate need of help. As soon as I contacted Radfield, I knew I would be looked after. The office staff are understanding and helpful, and the carers are amazing. Although I no longer need personal care, I maintain contact with one hour a week for cleaning and company.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to write a review. It's really good to know we assisted you after your surgery and can continue to assist you now that you are over this.

Best wishes.

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Review from Peggy S (Client / Service User) published on 4 October 2022 Submitted via Postal Card
Overall Experience

All visits have been extremely professional, and I am very happy with the service.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for taking the time to write us a review. It is very nice to know you are happy with the service we are providing.

Best wishes

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Review from D F (Client / Service User) published on 4 October 2022 Submitted via Postal Card
Overall Experience

The girls were caring and extremely friendly, some had to do very infinite care which was much appreciated.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to write us a review. It is very nice to know you are happy with the service we are providing.

Best wishes.

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Review from P C (Client / Service User) published on 22 September 2022 Submitted via Postal Card
Overall Experience

I have found it a great help to have someone take me shopping each week and especially to push the shopping trolley as I have arthritis in my shoulders. My career often cheers me up and puts me in a good mood for the rest of the day.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for taking the time to review our services. It's great to know our staff put you in a good mood and help you with the shopping!

Best wishes from all the team.

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Review from P H (Client / Service User) published on 5 July 2022 Submitted via Postal Card
Overall Experience

Happy with the service.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you so much for taking the time to leave us such a nice review. Thank you from the team.

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Review from Nick M (Son of Client) published on 13 June 2022 Submitted via Website
Overall Experience
With both of my parents suffering from dementia and me and my brother living two hours away from our parents I knew they needed help but I did not want to send them to a home, which brought me to Radfield Home Care.
I filled out the form on the website giving some information as to the situation and received a response the same day. The Director of Radfield Home Care had a phone conversation with me the following morning and I could tell there was a real want there to ensure that somebody requiring care does not need to leave their house and move to a home.
I met a staff member with my mother at home and we went over the requirements, she was obviously passionate and caring about her work and put my confused mother at ease with the plans.

Within days we had everything aligned and the care visits began without a hitch. Radfield ensure my parents are eating and also taking medication whilst also being a companion and also taking them shopping as my dad can no longer drive!

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you for leaving such a detailed review. It is very helpful for both, and people reading reviews to understand the process from your perspective and how we have supported you and your parents.

Best wishes

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Review from J N (Client / Service User) published on 29 March 2022 Submitted via Postal Card
Overall Experience

My carers are great! They always do everything I ask and take time to sit and chat with me. The office staff are good too! The receptionist always asks how I am.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you so much for taking the time to write us a review. It's really nice to know you are happy with your care service. Also a big thank you for the positive comments regarding our office team. I will pass the details of your review on to the team.

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Review from E W (Client / Service User) published on 15 March 2022 Submitted via Postal Card
Overall Experience

I would like to recommend Radfield. All very helpful and pleasing.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for taking the time to write such a positive review of our care service. We are really happy you are satisfied and will pass this on to the whole team. Best wishes.

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Review from Valeri B (Client / Service User) published on 17 February 2022 Submitted via Postal Card
Overall Experience
They are very caring every time they come.

They always cheer me up.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for taking the time to review our care service. It’s lovely to know we cheer you up when we see you. Best wishes.

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Review from N A (Friend of Client) published on 29 November 2021 Submitted via Website
Overall Experience

What a fantastic team Radfield are, from the Manager to the office team, a true credit to the care staff, they are all very supportive of all my friend's care needs who has had a stroke and has lost the use of her left side, they keep in regular contact with her via the telephone and app, she is able to see who is visiting her on a daily basis through this app, which is peace of mind for her. She is very well looked after from hygiene to general housekeeping. They are very reliable, trustworthy and extremely friendly. She has two visits a day and looks forward to them coming. Very professional team, who treat her with dignity and patience. Highly recommend Radfield as your first stop for any care needs. First Class.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for taking the time to write such a nice review. I'm really pleased you and your friend are happy with the service. Please do let us know if there is anything else we can do for you.

Best wishes

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Review from Ann B (Daughter of Client) published on 7 July 2021 Submitted via Website
Overall Experience
I have found Radfield Home Care to be outstanding in their care of my mother. All aspects of the company, management, support staff and carers have exceeded my expectations, which were high. My parents were reluctant to accept care being mostly concerned about the effect on their privacy and having strangers in their home.
Radfield have worked hard to make this necessary transition a good one and, when I asked my parents this week, both said that they are very pleased that they had accepted the help. They regard the carers, who are limited to a few to enable continuity of care and who they know, in advance, by name, will be attending on each day, as friends.
The support staff are helpful, friendly, knowledgeable and accommodating, especially in the first weeks when the tweaking of times was necessary.

I highly recommend this company,

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Dear Ann,

Thank you very much for writing us such a positive and detailed review. This is really helpful and I will pass on all your feedback to the team. Best wishes.

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Review from Andrew N (Son of Client) published on 25 June 2021 Submitted via Website
Overall Experience

It has been great peace of mind having Radfield visit my mother each morning to monitor and give her the medication she needs as I was never sure whether she was taking them as required despite asking her on the phone, due to her Alzheimer's. They have addressed the day to day care needs including personal hygiene and have been a friendly face in the morning when my mum wouldn't normally see anyone until later in the day. I am considering an afternoon visit from Radfield as well. I can highly recommend them to anyone contemplating care for a family member.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Dear Andrew, thank you very much for taking the time to write us a review. It is good to know you are happy with the service your mum is receiving and will pass on your kind words to the team.

Best wishes

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 June 2022
Overall Outstanding
  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Radfield Home Care Bexhill, Hastings & Battle.

Awards / Recognitions (10)

  • Recipient: Radfield Home CareDate: Friday 30 May 2025
  • Recipient: Radfield Home CareDate: Friday 31 May 2024
  • Recipient: Radfield Home CareDate: Wednesday 31 May 2023

Meet the Team (2)

Samuel Holmes Job Title: Director Joined: 2017
Samuel Holmes

With a background in adult social work, I have helped many older people live at home for as long and as independently as possible.

My career has been tremendously rewarding and inspired me to launch Radfield Home Care across Bexhill, Hastings & Battle.

The professional achievement I am most proud of is to have listened to people and prioritised their individual wishes when planning care. This approach is central to the way in which Radfield operates and ensures all our clients retain as much independence as possible.

Joanna Gardner Job Title: Registered Care Manager Joined: 2024
Joanna Gardner
What is your background prior to joining Radfield?

Over 30 years working in the care industry, starting in domiciliary care as a care assistant and working up to a Registered Manager. Working across different fields in Elderly care, dementia, Learning Disabilities, Mental Health and Hospital settings.

How has your background prepared you for your new role at RHC?

Working in the care sector as a health care assistant, senior and manager have prepared me to see care from all sides and have a good understanding of how each role works.

What has inspired you to want to be involved in the adult social care sector?

I have always enjoyed helping and supporting people who require care, to support them to remain independent and have the help and care that they require as they wish it to be.

How do you feel your role, and your experience, will benefit Radfield’s clients?

I hope my role and experience will give the clients confidence that their best interests are forefront of our care.

Frequently Asked Questions about Radfield Home Care Bexhill, Hastings & Battle

How many Carers does Radfield Home Care Bexhill, Hastings & Battle employ?

Radfield Home Care Bexhill, Hastings & Battle employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Bexhill, Hastings & Battle to verify any information. View our terms and conditions. Radfield Home Care Bexhill, Hastings & Battle has an Enhanced Service - more info.