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Radfield Home Care Bexhill, Hastings & Battle

Unit 34-35 Innovation Centre, Highfield Drive, St Leonards-on-Sea, East Sussex TN38 9UH
Radfield Home Care Bexhill, Hastings & Battle Logo
Radfield Home Care Bexhill, Hastings & Battle logo
Radfield ensure my needs are met. My care coordinator is easy to contactP E(Client / Service User)
Radfield Home Care Bexhill, Hastings & Battle, St Leonards-on-Sea
Nothing is too much trouble and they provide such as wide range of helpH B(Friend of Client/Service User)
Radfield Home Care Bexhill, Hastings & Battle, St Leonards-on-Sea
My experience with Radfield has been very positive.all my carers are very goodJeanette W(Client / Service User)
Radfield Home Care Bexhill, Hastings & Battle, St Leonards-on-Sea

Rated 'Outstanding' by the Care Quality Commission (June 2022), Radfield Home Care Bexhill, Hastings & Battle specialises in the care of older people in their own homes. They can support clients with a wide range of needs and offer a fully managed visiting and live in (24hr) care service. Visiting care packages (also called "home care") range from one or two visits per week to larger, seven day a week...  

Care Provided by Radfield Home Care Bexhill, Hastings & Battle

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £38 - £42
  • Weekly Live-in Care Fees: from £1,685
  • 30 Minute Visiting Care Fees: £30 - £34

Care consultations are provided free of charge and a full breakdown of service costs are provided before any care begins.

The price(s) shown are provided by the agency. Contact Radfield Home Care Bexhill, Hastings & Battle for full pricing details and T&Cs.

Contact Radfield Home Care Bexhill, Hastings & Battle to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Samuel Holmes (Director/ Owner)

Radfield Home Care Bexhill, Hastings & Battle Reviews (81)

9.8

Radfield Home Care Bexhill, Hastings & Battle has a Review Score of 9.8 (9.753) out of 10, based on 15 reviews in the last 2 years. Over all time Radfield Home Care Bexhill, Hastings & Battle has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from Richard R (Son of Client) published on 10 March 2021 Submitted via Website
Overall Experience

I have no complaints about Radfield. I can only say that the staff attending upon my father have all executed their duties professionally and with good humour and patience. I would have no problem recommending Radfield to anyone requiring good care for a loved one.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for leaving us a review. We've looked after your dad for a long time now and I'm really pleased that you feel like you could recommend us to others. Thanks once again for the review.

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Review from M C (Son of Client) published on 12 February 2021 Submitted via Website
Overall Experience

Radfield looked after my Mum in Bexhill. All the staff were polite and caring towards her. She looked forward to seeing them and we were very happy with the care they provided. I would recommend them to someone needing care for an elderly relative. They do not take over and let the people do what they can for themselves while keeping them safe.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for taking the time to write us a review. It’s really nice to hear you were happy with the service and that you would recommend us to others.

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Review from James D (Son of Client) published on 10 February 2021 Submitted via Website
Overall Experience

We were very happy with the service provided to my late father by a member of staff and the carers. I work in the healthcare industry and would recommend Radfield Home Care to anyone looking for a professional, caring and well run care service.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for the positive review. We are pleased you were happy with the service you received.

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Review from P A (Brother of Client) published on 20 January 2021 Submitted via Postal Card
Overall Experience

Radfield cared for my brother for over a year before he died. Over the course of this time, he needed an ever-increasing amount of help and would often call them for more help at short notice. They always did all the could for him, and he had a very good relationship with a couple of their staff. Thank you for all you did for him.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for your kind words. I met your brother several times and he was such a nice man. I will pass on your regards to the carers.

Best wishes

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Review from J A (Friend of Client) published on 19 January 2021 Submitted via Website
Overall Experience
Radfield looked after a neighbour of mine. She was very happy with the service and had no complaints.

Carers came on time and also kept in contact with any updates, which was very reassuring. I would recommend them for other people looking for care for someone elderly.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you for taking the time to review our care service. It is great to know you were happy with the care and the communication between our staff and yourselves. Best wishes.

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Review from L D (Niece of Client) published on 15 December 2020 Submitted via Postal Card
Overall Experience

Living outside the UK, we thought that it would be difficult to speak to someone about our concerns for my elderly uncle, but the really helpful, understanding and friendly service that was provided gave us great comfort at a difficult time.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for taking the time to review our care services. It's really comforting to know that you were happy with the service and that even though you are not based in the UK you had peace of mind your uncle was receiving good care.

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Review from Ritchie A (Grandson of Client) published on 14 April 2020 Submitted via Website
Overall Experience

I first arranged care for my Nan so she could have some companionship and access the community whilst I was at work. My Nan's Dementia progressed and carers are now carrying out daily visits. My Nan enjoys seeing the carers and it is always nice to read where she has gone and what they have assisted her with. Medication, personal care, companionship, completing puzzles, nothing is too much for Radfield and it has given me the ability to continue to work.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Ritchie, thank you very much for taking the time to write this review. It's great to know you have been satisfied with the service and that you have enough peace of mind while you are at work.

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Review from Janyne L (Client / Service User) published on 1 April 2020 Submitted via Website
Overall Experience

We would like to thank all of the team in its entirety and pass on our sincere thanks for your professionalism, extreme promptness in replying to any questions we have, you really are our unsung heroes. Knowing we have you on our side especially in these unprecedented times, is very reassuring. Thank you all.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you so much for taking the time to write us a review. I will pass on your kind words to our staff.

Best Wishes.

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Review from Caterina J (Client / Service User) published on 12 March 2020 Submitted via Website
Overall Experience

Used 'Radfield Home Care', following a recommendation from another user, when we left my elderly mother-in-law at home alone when we went on holiday recently. The team introduced themselves to her before we left and called in for 30 mins each day to provide personal care and company. The team members who called were all happy, polite and caring and gave her the confidence to remain at home knowing that each day simple tasks to make her more comfortable were taken care of. We were very pleased to return to a confident lady who with their assistance had coped very well on her own. I would be happy to recommend Radfield Home Care and will be looking forward to using them again very soon.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for taking the time to write us a review. It's great to know that you were happy with the service and had the peace of mind you needed to go away.

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Review from Denise G (Daughter of Client) published on 31 December 2019 Submitted via Postal Card
Overall Experience

After months of using other unreliable care services for my mother, Radfield Home Care has provided mum and myself with peace of mind at last. The girls who came to mum's every day haven't let her down at the last minute. They are also friendly, professional and she looks forward to seeing them, something that other carers can take for granted.

Reply from Samuel Holmes, at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for taking the time to write us a review. It’s good to know you are happy with the service. Please let us know if there is anything else we can do. Best Wishes.

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Review from K R (Granddaughter of Client) published on 30 December 2019 Submitted via Postal Card
Overall Experience

Great service. They are really helpful with gran.

Reply from Samuel Holmes, at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for your review. It's great to know you are pleased with the service you are receiving.

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Review from G O (Daughter of Client) published on 20 December 2019 Submitted via Postal Card
Overall Experience

My dad was worried about having personal care for the first time, and the carers were great at making him feel comfortable. They listened and explained to Dad how best they could assist him with dignity and even laughed at his jokes, which he was particularly pleased about.

Reply from Samuel Holmes, at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for taking the time to write us a review. It's great to hear that your Dad is happy with the service. Best Wishes.

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Review from Margaret S (Partner of Client) published on 5 December 2019 Submitted via Website
Overall Experience

Very happy with the service provided to my husband. Staff are on time and know what they are doing. I am able to get on with things while they get my husband washed and dressed and give him his medication.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for the review. It's great to know the service is well received. Best wishes.

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Review from Patricia H (Client / Service User) published on 21 November 2019 Submitted via Website
Overall Experience

The Radfield Carers have been coming to our home for the past three months now. I am delighted with the help they have given both myself and my husband. The girls are always cheerful and chatty and nothing is too much trouble for them.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to review our care service. It's great to know you are happy and that the carers are doing a good job.

Best Wishes

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Review from Jean B (Daughter of Client) published on 18 November 2019 Submitted via Website
Overall Experience
My mother began receiving a care service from Radfield earlier this year. She was very reluctant at first but the Manager/Director talked her round and explained how much she would benefit from regular visits.
Mum always talks positively about the carers and that nothing is too much trouble for them. They leave me a note if anything needs buying and it’s a huge weight off my shoulders knowing that someone sees her every day.

I would recommend Radfield to anyone looking for a professional, well run care service. They have exceeded both me and my mum's expectations. Thank you.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for taking the time write us a review. Your kind words are very much appreciated and I will pass these onto the rest of the team. Best Wishes, Director

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Review from Linden A (Son of Client) published on 14 October 2019 Submitted via Website
Overall Experience

I can’t thank Radfield Home Care enough. It was a breath of fresh air to have a professional team of trained, reliable, trustworthy and hard-working team on call. I have had bad experiences in the past but they surpassed my expectations, treating Mum with great care, respect and attention. It was an impossibly difficult situation but with their help, it made things much more manageable. Thank you.

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Review from M P (Niece of Client) published on 11 October 2019 Submitted via Postal Card
Overall Experience

The home care team took over when my Aunt was discharged in a sad state from the hospital. They soon took over a regular visit schedule plus medication and also motivation, getting her moving around. They also suggested various aids that would help, how to go about obtaining them through Socials Services, doctors, nurses. Her overall condition improved greatly and they gave excellent care and support. Sadly due to a power of attorney being granted to another person, the contract was terminated.

Reply from Samuel Holmes, at Radfield Home Care Bexhill, Hastings & Battle

Thank you very much for taking the time to write us a review. Your aunt is such a character and I know some of our staff found her a very inspirational woman for all she has achieved in life. We are really pleased to know you were happy with the service she received.

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Review from Sandra C (Daughter of Client) published on 19 June 2019 Submitted via Website
Overall Experience
We find Radfield Home Care the best agency we have experienced for our mum. They are efficient, patient, kind and genuinely care about mum. Mum suffered a stroke and has speech difficulties and some mobility issues.

We would not hesitate to recommend them.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Sandra,

Thank you for taking the time to review us. I'm really pleased that you found us and that you are happy with the care your mum receives.

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Review from Richard H (Son of Client) published on 19 June 2019 Submitted via Website
Overall Experience

Radfield have been attending my elderly parents for the last six months. They both have dementia. They visit them twice a day in their own home. They feed them, take care of health issues including giving medicines, take them out of the house regularly and do some household chores. They are genuinely caring and the arrangement is working really well and is much cheaper than care homes and a lot nicer for the clients. Thank you Radfield!

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Richard,

Thank you for taking the time to review our care service. It's been great to see the progress your mum has made and that you are no longer needing to consider residential care.

Best Wishes

Samuel Holmes

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Review from Christopher W (Husband of Client) published on 19 June 2019 Submitted via Website
Overall Experience
My daughter, who is a doctor, researched care support providers in our area and found Radfield Home Care. The Director visited us to consider my wife's situation and my daughter and I were very impressed with the thoroughness of his assessment. We accepted his proposal and initially received carer support for 2 mornings per week but soon increased it to 4 to take over the "getting up, washing and dressing and even ensuring tablets are taken and breakfast is eaten". This respite for me is greatly appreciated and leaves me free to attend a local gym and other activities. We have now met 4 of the carers who are all extremely efficient and indeed caring in what can be difficult and I am sure, a frustrating job with patients who can be awkward thanks to their illnesses.

Therefore I have no hesitation in recommending Radfield Home Care.

Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle

Chris,

Thank you for the review. It's been a pleasure to support you and your wife.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 June 2022
Overall Outstanding
  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Radfield Home Care Bexhill, Hastings & Battle.

Awards / Recognitions (10)

  • Recipient: Radfield Home CareDate: Friday 30 May 2025
  • Recipient: Radfield Home CareDate: Friday 31 May 2024
  • Recipient: Radfield Home CareDate: Wednesday 31 May 2023

Meet the Team (2)

Samuel Holmes Job Title: Director Joined: 2017
Samuel Holmes

With a background in adult social work, I have helped many older people live at home for as long and as independently as possible.

My career has been tremendously rewarding and inspired me to launch Radfield Home Care across Bexhill, Hastings & Battle.

The professional achievement I am most proud of is to have listened to people and prioritised their individual wishes when planning care. This approach is central to the way in which Radfield operates and ensures all our clients retain as much independence as possible.

Joanna Gardner Job Title: Registered Care Manager Joined: 2024
Joanna Gardner
What is your background prior to joining Radfield?

Over 30 years working in the care industry, starting in domiciliary care as a care assistant and working up to a Registered Manager. Working across different fields in Elderly care, dementia, Learning Disabilities, Mental Health and Hospital settings.

How has your background prepared you for your new role at RHC?

Working in the care sector as a health care assistant, senior and manager have prepared me to see care from all sides and have a good understanding of how each role works.

What has inspired you to want to be involved in the adult social care sector?

I have always enjoyed helping and supporting people who require care, to support them to remain independent and have the help and care that they require as they wish it to be.

How do you feel your role, and your experience, will benefit Radfield’s clients?

I hope my role and experience will give the clients confidence that their best interests are forefront of our care.

Frequently Asked Questions about Radfield Home Care Bexhill, Hastings & Battle

How many Carers does Radfield Home Care Bexhill, Hastings & Battle employ?

Radfield Home Care Bexhill, Hastings & Battle employs 45 carers.

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