Communication, leadership and care is extremely good and can't praise them enoughJackie L(Daughter of Client/Service User)
Nothing is too much trouble and they provide such as wide range of helpH B(Friend of Client/Service User)
The carers are kind and attentive and ensure my mother is treated with respectIan P(Son of Client/Service User)
Communication, leadership and care is extremely good and can't praise them enoughJackie L(Daughter of Client/Service User)
Nothing is too much trouble and they provide such as wide range of helpH B(Friend of Client/Service User)
The carers are kind and attentive and ensure my mother is treated with respectIan P(Son of Client/Service User)
Named 'Most Outstanding Home Care Network' at the 2026 Home Care Awards.
Radfield Home Care Bexhill, Hastings & Battle is the first and only home care provider in the local area to be rated ‘Outstanding’ by the Care Quality Commission. They directly employ all their Care Professionals and train them to the highest standards, matching them to clients based on skills, interests and personality. The team supports families through the emotional...
Named 'Most Outstanding Home Care Network' at the 2026 Home Care Awards.
Radfield Home Care Bexhill, Hastings & Battle is the first and only home care provider in the local area to be rated ‘Outstanding’ by the Care Quality Commission. They directly employ all their Care Professionals and train them to the highest standards, matching them to clients based on skills, interests and personality. The team supports families through the emotional process of choosing care, bringing clarity and reassurance when it is needed most.
They support clients with a wide range of needs and offer fully managed visiting and live-in (24hr) care services. Visiting care packages (also called "home care") range from one or two visits per week to larger, seven-day-a-week services requiring multiple visits per day. They also provide night care on a visiting basis.
Care is provided one-to-one and tailored to individual routines. Care Professionals offer support with:
- Personal Care
- Medication Administration
- Meal Preparation
- Shopping
- Housework and Laundry
- Companionship
- Leisure Activities
Both visiting care and live-in care services focus on keeping people safe in the comfort of their own homes, while improving their overall health and well-being. All care is provided one-to-one and is highly personalised.
If you are looking for support for an older relative in Bexhill, Hastings, Battle, or the surrounding communities, contact the local office today. Speak with the team directly on 01424 559 202 to arrange an informal care consultation and explore how Radfield can help your family.
Care Provided by Radfield Home Care Bexhill, Hastings & Battle
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£38 - £42
Weekly Live-in Care
£1,685 - £1,685
Care consultations are provided free of charge and a full breakdown of service costs are provided before any care begins.
The price(s) shown are provided by the agency. Contact Radfield Home Care Bexhill, Hastings & Battle for full pricing details and T&Cs.
Contact Radfield Home Care Bexhill, Hastings & Battle to get a personalised quote:
Radfield Home Care Bexhill, Hastings & Battle has a Review Score of 9.7 (9.707) out of 10, based on 14 reviews in the last 2 years. Over all time Radfield Home Care Bexhill, Hastings & Battle has 82 reviews.
Reviewer Connection to Radfield Home Care Bexhill, Hastings & Battle
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Showing 82 reviews matching selected criteria
Review from Christopher W (Husband of Client) published on 19 June 2019 Submitted via Website•
Overall Experience
My daughter, who is a doctor, researched care support providers in our area and found Radfield Home Care. The Director visited us to consider my wife's situation and my daughter and I were very impressed with the thoroughness of his assessment. We accepted his proposal and initially received carer...
My daughter, who is a doctor, researched care support providers in our area and found Radfield Home Care. The Director visited us to consider my wife's situation and my daughter and I were very impressed with the thoroughness of his assessment. We accepted his proposal and initially received carer support for 2 mornings per week but soon increased it to 4 to take over the "getting up, washing and dressing and even ensuring tablets are taken and breakfast is eaten". This respite for me is greatly appreciated and leaves me free to attend a local gym and other activities. We have now met 4 of the carers who are all extremely efficient and indeed caring in what can be difficult and I am sure, a frustrating job with patients who can be awkward thanks to their illnesses.
Therefore I have no hesitation in recommending Radfield Home Care.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Chris,
Thank you for the review. It's been a pleasure to support you and your wife.
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Review from D F (Wife of Client) published on 19 June 2019 Submitted via Postal Card•
Overall Experience
I just wish to say thank you for all the help from everyone in looking after my husband.
I just wish to say thank you for all the help from everyone in looking after my husband.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for reviewing our care service. It's nice to know you are happy with the care your husband receives.
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Review from Brian B (Son of Client) published on 18 June 2019 Submitted via Website•
Overall Experience
We contacted Radfield Home Care to arrange a care package for my mother. Sadly the relationship was cut short when my mother passed away but in the short time that she received care from Radfield, she was more than happy with the service provided. Staff are friendly and caring and the...
We contacted Radfield Home Care to arrange a care package for my mother. Sadly the relationship was cut short when my mother passed away but in the short time that she received care from Radfield, she was more than happy with the service provided. Staff are friendly and caring and the administrative arrangements were simple and efficient: the director was especially helpful. We would definitely recommend Radfield.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Brian,
Thank you very much for taking the time to review our service. It is very much appreciated and I am very pleased to know you were happy with the care your mum received.
Best Wishes
Samuel Holmes
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Review from Linda L (Daughter-in-law of Client) published on 10 June 2019 Submitted via Website•
Overall Experience
From the beginning of my mother-in-law's care, we have had wonderful service. She has been difficult to persuade to accept care but the carers have all been lovely and she's used to them now.
The management take on board all my worries and concerns and advise accordingly to make sure she is safe.
From the beginning of my mother-in-law's care, we have had wonderful service. She has been difficult to persuade to accept care but the carers have all been lovely and she's used to them now.
The management take on board all my worries and concerns and advise accordingly to make sure she is safe.
↩Reply from Samuel Holmes, at Radfield Home Care Bexhill, Hastings & Battle
Linda,
Thank you very much for taking the time to review our care service.
Best Wishes.
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Review from Karen R (Daughter of Client) published on 5 June 2019 Submitted via Website•
Overall Experience
I really appreciated how Radfield Home Care worked with me to set up respite time. The carers were warm and friendly as well as being well qualified and experienced in dealing with my mother's needs.
I really appreciated how Radfield Home Care worked with me to set up respite time. The carers were warm and friendly as well as being well qualified and experienced in dealing with my mother's needs.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Karen, thank you very much for taking the time to review us. I'm really pleased you are happy with the service. We look forward to hearing from you again soon. Best wishes.
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Review from W B (Daughter of Client) published on 22 March 2019 Submitted via Postal Card•
Overall Experience
Our father was reluctant to have 'carers' but from the outset, this agency were reassuring and gentle. Relationships of mutual respect established. The care that was given was always respectful and nothing was rushed, even if time became short in the visit.
We would highly recommend them.
Our father was reluctant to have 'carers' but from the outset, this agency were reassuring and gentle. Relationships of mutual respect established. The care that was given was always respectful and nothing was rushed, even if time became short in the visit.
We would highly recommend them.
↩Reply from Samuel Holmes, at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to complete the review. It's been a great pleasure to meet your dad and learn about the wonderful things he's done in his life. Best Wishes Samuel Holmes
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Review from Joyce E (Wife of Client) published on 28 January 2019 Submitted via Postal Card•
Overall Experience
I found this service very efficient and the carers were very efficient, pleasant and helpful and made my life a lot easier than it would have been.
I found this service very efficient and the carers were very efficient, pleasant and helpful and made my life a lot easier than it would have been.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to review our service. It's great to know that we have made a difference and made life easier for you.
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Review from Gill A (Daughter of Client) published on 10 October 2018 Submitted via Website•
Overall Experience
We are very satisfied with all aspects of the care, from the initial discussions prior to Mum’s discharge from hospital to the high standard of communication throughout. It is not easy for a previously independent person to accept the need for some assistance but the carers have been great in every...
We are very satisfied with all aspects of the care, from the initial discussions prior to Mum’s discharge from hospital to the high standard of communication throughout. It is not easy for a previously independent person to accept the need for some assistance but the carers have been great in every way. Mum has been able to regain confidence and independence within her home and looks forward to the daily ‘pampering’.
↩Reply from Samuel Holmes, at Radfield Home Care Bexhill, Hastings & Battle
Gill, thank you very much for taking the time to complete a review for us. It's great to know that your mum looks forward to her the carer coming and that it enhances her day. Please let us know if there is anything else we can do.
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Review from G M (Cousin of Client) published on 26 September 2018 Submitted via Postal Card•
Overall Experience
He is grateful for all the care he receives and feels that sometimes he is rushed. He realises that there is a limited time but with his Parkinson's has no control over how he is in the mornings, but knows its not good to stay in bed. I would sometimes like a little more understanding but the care...
He is grateful for all the care he receives and feels that sometimes he is rushed. He realises that there is a limited time but with his Parkinson's has no control over how he is in the mornings, but knows its not good to stay in bed. I would sometimes like a little more understanding but the care is good.
↩Reply from Samuel Holmes, at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for the review and feedback. We always try and complete our care calls in the allotted time to avoid overruns and additional costs to our clients. People's needs do change and we pride ourselves in being responsive to this. We have now reviewed your cousin's care and have agreed...
Thank you very much for the review and feedback. We always try and complete our care calls in the allotted time to avoid overruns and additional costs to our clients. People's needs do change and we pride ourselves in being responsive to this. We have now reviewed your cousin's care and have agreed additional length calls with him. We will continue to monitor this to ensure the care package is at the right level.
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Review from Vicki S (Granddaughter of Client) published on 13 September 2018 Submitted via Website•
Overall Experience
We moved my grandmother's care to Radfield Home Care in the summer of 2018 and haven't looked back. The carers are kind, considerate and have time to care for my grandmother. No job is too big or too small and they take pride in everything they do. My grandmother loves the personal service with...
We moved my grandmother's care to Radfield Home Care in the summer of 2018 and haven't looked back. The carers are kind, considerate and have time to care for my grandmother. No job is too big or too small and they take pride in everything they do. My grandmother loves the personal service with both the carers and the back office (no call centres). She also loves that calls are made to update her should a carer be running late so she can plan her day. The regular carers assigned to my grandmother means she is building friendships and her home feels like a home - no more strangers in the house!
↩Reply from Samuel Holmes, Owner / Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you for your comments, its great to know your grandmother is having such a positive experience of our care. Please do let us know if there is anything else we can do.
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Review from Amanda C H (Daughter of Client) published on 2 August 2018 Submitted via Website•
Overall Experience
Radfield Home care team have made what was a very sudden and difficult transition for my parents, so much more palatable.
Being very private people, and the initial thought of strangers entering their home was very unsettling, but within a short space of time, they have settled into their new...
Radfield Home care team have made what was a very sudden and difficult transition for my parents, so much more palatable.
Being very private people, and the initial thought of strangers entering their home was very unsettling, but within a short space of time, they have settled into their new routine. This is largely due to the kindness and patience of the carers, who understand the importance of maintaining as much independence as possible for their clients and always treating them with dignity and respect.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for taking the time to review us. We hope that you continue to be happy with the service, please let us know if there is anything else we can do.
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Review from Christne D (Client / Service User) published on 2 August 2018 Submitted via Website•
Overall Experience
I have found my care to be excellent. The staff are very helpful and polite. I would recommend Radfield Home Care to family and friends.
I have found my care to be excellent. The staff are very helpful and polite. I would recommend Radfield Home Care to family and friends.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for your kind words, it has been great supporting you to be active and connected in the community.
Please let us know if there is anything else we can do.
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Review from Jane M (Daughter of Client) published on 18 June 2018 Submitted via Website•
Overall Experience
My mother has recently come to live with us as she can no longer live independently. Friends and family persuaded me not to cancel a short holiday which was already booked and so I turned to Radfield Home Care for help.
They were extremely kind and reassuring and did everything we asked, and gave...
My mother has recently come to live with us as she can no longer live independently. Friends and family persuaded me not to cancel a short holiday which was already booked and so I turned to Radfield Home Care for help. They were extremely kind and reassuring and did everything we asked, and gave my mother the support she needed in our absence. They kept in contact with me while I was away and have gained my trust for future holidays, which I realise I am going to need. My mother was anxious about the arrangement at first but now sees that it is the ideal solution and will not mind us going away again as she knows she will be well looked after. I especially like the fact that Radfield have all our family contact numbers and I know they would always keep us informed of any problems should they occur.
We will definitely be using them from now on.
↩Reply from Samuel Holmes, at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for your kind words. It's great to hear you could enjoy your break. I think Mum enjoyed having visitors and we look forward to hearing from you again.
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Review from J C (Client / Service User) published on 14 June 2018 Submitted via Review Postal Card•
Overall Experience
I have only been using this service for a short while but I look forward to the lady's coming to give me some company and once a week helping me with shopping and having a chat and of course a "cup of tea" is the highlight.
I have only been using this service for a short while but I look forward to the lady's coming to give me some company and once a week helping me with shopping and having a chat and of course a "cup of tea" is the highlight.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you very much for your kind words, our carers really enjoy spending time with you.
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Review from Claire Y (Daughter of Client) published on 14 June 2018 Submitted via Website•
Overall Experience
I found Radfield Home Care (Hastings and Rother) incredibly supportive and helpful in finding the right care package for my mum after her stay in hospital. The whole team were incredibly caring and mum always enjoyed and looked forward to the carers visits. Their concern for my mum after she was...
I found Radfield Home Care (Hastings and Rother) incredibly supportive and helpful in finding the right care package for my mum after her stay in hospital. The whole team were incredibly caring and mum always enjoyed and looked forward to the carers visits. Their concern for my mum after she was readmitted to hospital was testament to the individual approach they take to their clients. Thank you to everybody involved in mum's care.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you for the detailed review. Your mum is lovely and we have really enjoyed supporting her return home from hospital. Thank you for choosing Radfield Home Care.
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Review from G B (Client / Service User) published on 14 June 2018 Submitted via Review Postal Card•
Overall Experience
I am entirely satisfied with this service.
I am entirely satisfied with this service.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you for taking the time to review us. It's so nice to hear people are satisfied with the service and that we can support local people. Thank you for choosing Radfield.
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Review from Carol G (Client / Service User) published on 14 June 2018 Submitted via Website•
Overall Experience
Radfield Home Care have been outstanding providing care to me whilst I have been waiting for a pa. I have been very happy with the service I have received and I would use Radfield Home Care again if needed. I have now found a pa and will be sad to lose the company of my carers and the management...
Radfield Home Care have been outstanding providing care to me whilst I have been waiting for a pa. I have been very happy with the service I have received and I would use Radfield Home Care again if needed. I have now found a pa and will be sad to lose the company of my carers and the management staff at Radfield.
↩Reply from Samuel Holmes, Director at Radfield Home Care Bexhill, Hastings & Battle
Thank you for taking the time to review us. It's lovely to hear we have been able to support you at a time of need. Best Wishes, everyone at Radfield Home Care.
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Review from B G (Client / Service User) published on 28 February 2018 Submitted via Review Postal Card•
Overall Experience
The owner arranged our care with short notice and my husband and myself have been delighted with the care and support we have received from all the staff. We have been treated with kindness and dignity at all times and we genuinely feel from owner to carer there has been real effort put into...
The owner arranged our care with short notice and my husband and myself have been delighted with the care and support we have received from all the staff. We have been treated with kindness and dignity at all times and we genuinely feel from owner to carer there has been real effort put into ensuring our needs were met. We look forward to receiving continuing support and will have no hesitation in using Radford home Care in the future.
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Review from Denise G (Client / Service User) published on 6 February 2018 Submitted via Review Postal Card•
Overall Experience
I found it so easy to arrange a carer to look after me when my main carer was away on holiday, it was so straightforward. They were helpful and explained how they worked. Friendly and approachable. Always on hand when you need them if your main carer is away. I would recommend them to anyone...
I found it so easy to arrange a carer to look after me when my main carer was away on holiday, it was so straightforward. They were helpful and explained how they worked. Friendly and approachable. Always on hand when you need them if your main carer is away. I would recommend them to anyone looking for care.
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Review from Joan H (Client / Service User) published on 14 November 2017 Submitted via Review Postal Card•
Overall Experience
I have only used Radfield Home Care (Hastings & Rother) for a few weeks but the competence and experience provider has fully satisfied me. It should be pointed out that help so far provided has been of a general housekeeping nature - floor washing/dusting/hoovering plus limited assistance with the...
I have only used Radfield Home Care (Hastings & Rother) for a few weeks but the competence and experience provider has fully satisfied me. It should be pointed out that help so far provided has been of a general housekeeping nature - floor washing/dusting/hoovering plus limited assistance with the washing machine.
More personal assistance will probably be required in the near future (personal washing, hygiene/food preparation) but the current carer appears to have the experience and character of dignity to cope with this.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 June 2022
Overall Outstanding
CaringOutstanding
EffectiveOutstanding
ResponsiveOutstanding
SafeGood
Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (2)
News
03 Sep 2026
Radfield Home Care Bexhill, Hastings & Battle has become the official shirt sponsor for Crowhurst Park Cricket Club’s Under 12s and Under 14s hardball teams for the 2026 season. To...
03 Sep 2026
Watching local young talent reach the global stage is always something to celebrate. As eight dancers from the Hastings Dance Collective prepare to represent Team England at the Dance World...
There are no accreditations posted yet for Radfield Home Care Bexhill, Hastings & Battle.
Meet the Team (7)
Samuel HolmesJob Title DirectorJoined 2017
With a background in adult social work, I have helped many older people live at home for as long and as independently as possible.
My career has...
With a background in adult social work, I have helped many older people live at home for as long and as independently as possible.
My career has been tremendously rewarding and inspired me to launch Radfield Home Care across Bexhill, Hastings & Battle.
The professional achievement I am most proud of is to have listened to people and prioritised their individual wishes when planning care. This approach is central to the way in which Radfield operates and ensures all our clients retain as much independence as possible.
Joanna GardnerJob Title Registered Care ManagerJoined 2024
What is your background prior to joining Radfield?
Over 30 years working in the care industry, starting in domiciliary care as a care assistant and...
What is your background prior to joining Radfield?
Over 30 years working in the care industry, starting in domiciliary care as a care assistant and working up to a Registered Manager. Working across different fields in Elderly care, dementia, Learning Disabilities, Mental Health and Hospital settings.
How has your background prepared you for your new role at RHC?
Working in the care sector as a health care assistant, senior and manager has prepared me to see care from all sides and have a good understanding of how each role works.
What has inspired you to want to be involved in the adult social care sector?
I have always enjoyed helping and supporting people who require care, to support them to remain independent and have the help and care that they require as they wish it to be.
How do you feel your role, and your experience, will benefit Radfield’s clients?
I hope my role and experience will give the clients confidence that their best interests are forefront of our care.
Mandy DonnoJob Title Office and Compliance AdministratorJoined 2026
With over 40 years of dedicated experience in the adult social care sector, Mandy brings a profound passion for supporting others to the Radfield...
With over 40 years of dedicated experience in the adult social care sector, Mandy brings a profound passion for supporting others to the Radfield Home Care team. For Mandy, care isn’t just a career path; it’s a lifelong calling. She is driven by a simple yet powerful mission: to ensure that every individual receives the high-quality, dignified support they deserve to live fulfilling lives.
Warm, approachable, and deeply knowledgeable, Mandy’s empathetic approach ensures that clients and their families feel instantly valued, heard, and safe in her hands.
Mandy supports the smooth running of the business, coordinating administration, recruitment, compliance and communication to help deliver our outstanding home care service.
Caroline SadlerJob Title Field Care SupervisorJoined 2022
As a Field Care Supervisor, Caroline ensures Care Professionals work safely and effectively. She leads staff training, manages client feedback, and...
As a Field Care Supervisor, Caroline ensures Care Professionals work safely and effectively. She leads staff training, manages client feedback, and supports team development across the service.
For Caroline, the most meaningful part of the role is forming genuine connections with clients, whether that means celebrating a milestone birthday or helping someone regain the confidence to walk with crutches again.
Katie SadlerJob Title Field Care SupervisorJoined 2022
Katie began her career in social care at 18 while studying at college. Working as a home carer, she quickly developed a passion for supporting people...
Katie began her career in social care at 18 while studying at college. Working as a home carer, she quickly developed a passion for supporting people to live independently at home.
After gaining valuable experience in a nursing home, she returned to domiciliary care and joined Radfield Home Care Bexhill, Hastings & Battle as a Field Care Supervisor.
In her supervisory role, Katie works closely with Care Professionals to ensure visits meet high standards of safety and personal support. Upon joining Radfield, she was reunited with her very first client from the start of her care career, who had supported Katie through her early development.
Jade TorodeJob Title Field Care SupervisorJoined 2022
Jade developed a passion for supporting older people while working in a nursing home.
Seeking an opportunity to deliver one-to-one support with...
Jade developed a passion for supporting older people while working in a nursing home.
Seeking an opportunity to deliver one-to-one support with longer visit times, she moved into social care to provide personalised visits that help clients live independently and access their local community.
As Client Services Coordinator at Radfield Home Care, having earned a promotion in 2022, Jade coordinates tailored support plans across the local service.
Hayleigh MoirJob Title Field Care SupervisorJoined 2026
Hayleigh transitioned into adult social care after caring full-time for her grandad during his illness, an experience that demonstrated the value of...
Hayleigh transitioned into adult social care after caring full-time for her grandad during his illness, an experience that demonstrated the value of dignified, person-centred support. Following a decade in fast-paced retail and earning her Level 3 Qualification in Health and Social Care, she joined Radfield Home Care in 2024 as a hands-on Care Professional.
Her front-line experience and organisational skills led to her progression to Care Coordinator. In her role, Hayleigh manages care schedules while ensuring client choices are respected, using her communication skills to build trusted relationships with clients, families, and healthcare professionals to help people remain safely independent at home.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Bexhill, Hastings & Battle to verify any information. View our terms and conditions. Radfield Home Care Bexhill, Hastings & Battle has an Enhanced Service -what an Enhanced Service includes.
