Radfield Home Care Bexhill, Hastings & Battle

I just wish to say thank you for all the help from everyone in looking after my husband.

We contacted Radfield Home Care to arrange a care package for my mother. Sadly the relationship was cut short when my mother passed away but in the short time that she received care from Radfield, she was more than happy with the service provided. Staff are friendly and caring and the administrative arrangements were simple and efficient: the director was especially helpful. We would definitely recommend Radfield.

The management take on board all my worries and concerns and advise accordingly to make sure she is safe.

I really appreciated how Radfield Home Care worked with me to set up respite time. The carers were warm and friendly as well as being well qualified and experienced in dealing with my mother's needs.

We would highly recommend them.

I found this service very efficient and the carers were very efficient, pleasant and helpful and made my life a lot easier than it would have been.

We are very satisfied with all aspects of the care, from the initial discussions prior to Mum’s discharge from hospital to the high standard of communication throughout. It is not easy for a previously independent person to accept the need for some assistance but the carers have been great in every way. Mum has been able to regain confidence and independence within her home and looks forward to the daily ‘pampering’.

He is grateful for all the care he receives and feels that sometimes he is rushed. He realises that there is a limited time but with his Parkinson's has no control over how he is in the mornings, but knows its not good to stay in bed. I would sometimes like a little more understanding but the care is good.

We moved my grandmother's care to Radfield Home Care in the summer of 2018 and haven't looked back. The carers are kind, considerate and have time to care for my grandmother. No job is too big or too small and they take pride in everything they do. My grandmother loves the personal service with both the carers and the back office (no call centres). She also loves that calls are made to update her should a carer be running late so she can plan her day. The regular carers assigned to my grandmother means she is building friendships and her home feels like a home - no more strangers in the house!

Being very private people, and the initial thought of strangers entering their home was very unsettling, but within a short space of time, they have settled into their new routine. This is largely due to the kindness and patience of the carers, who understand the importance of maintaining as much independence as possible for their clients and always treating them with dignity and respect.

I have found my care to be excellent. The staff are very helpful and polite. I would recommend Radfield Home Care to family and friends.

We will definitely be using them from now on.

I have only been using this service for a short while but I look forward to the lady's coming to give me some company and once a week helping me with shopping and having a chat and of course a "cup of tea" is the highlight.

I found Radfield Home Care (Hastings and Rother) incredibly supportive and helpful in finding the right care package for my mum after her stay in hospital. The whole team were incredibly caring and mum always enjoyed and looked forward to the carers visits. Their concern for my mum after she was readmitted to hospital was testament to the individual approach they take to their clients. Thank you to everybody involved in mum's care.

I am entirely satisfied with this service.

Radfield Home Care have been outstanding providing care to me whilst I have been waiting for a pa. I have been very happy with the service I have received and I would use Radfield Home Care again if needed. I have now found a pa and will be sad to lose the company of my carers and the management staff at Radfield.

The owner arranged our care with short notice and my husband and myself have been delighted with the care and support we have received from all the staff. We have been treated with kindness and dignity at all times and we genuinely feel from owner to carer there has been real effort put into ensuring our needs were met. We look forward to receiving continuing support and will have no hesitation in using Radford home Care in the future.

I found it so easy to arrange a carer to look after me when my main carer was away on holiday, it was so straightforward. They were helpful and explained how they worked. Friendly and approachable. Always on hand when you need them if your main carer is away. I would recommend them to anyone looking for care.

More personal assistance will probably be required in the near future (personal washing, hygiene/food preparation) but the current carer appears to have the experience and character of dignity to cope with this.

In the short time we have used the home care they have always been very professional and care for the needs of the client. I certainly recommend them.