Radfield Home Care Havering & Romford

I honestly can't thank Radfield Home Care Havering enough for the amazing care and support they provide for my mum. From the very beginning, the whole team have been professional, compassionate, and incredibly reassuring during what can be a very emotional time for families.

The carers are kind, patient, and genuinely caring, and they always treat Mum with dignity, respect, and warmth. They take the time to chat with her and make sure she feels comfortable and valued, which means so much to us as a family.

Communication has been excellent throughout, and knowing Mum is in such safe and capable hands gives me real peace of mind every day. I would highly recommend Radfield Home Care Havering to anyone looking for trustworthy, high-quality care for a loved one.

Would 100% recommend their care services, thank you for all you do.

Radfield's treat their clients like family members not clients,. They can adapt to any need or requirement. All staff have gone above and beyond to make our loved ones feel safe , happy and secure , including overnight hospital stays for 31 days x

I genuinely couldn't recommend Radfield Home Care highly enough. The care they provide for my nan has been absolutely exceptional from day one. Everyone treats her with so much dignity, kindness, and respect, and it's clear they truly care about the people they look after.

They constantly go above and beyond, not just with the practical side of care, but by making sure she feels comfortable, valued, and supported every single day. As a family, it gives us real peace of mind knowing she's in such safe and caring hands.

It's rare to come across people who are this dedicated to what they do, and we'll always be grateful for everything they've done. Thank you all for the incredible work you do.

I would highly recommend this company to anyone looking for trustworthy, high-quality elderly home care services. Their dedication and kindness truly stand out.

From the moment this care company came to help the family the pressure was relieved. They gave excellent care and were fantastic all the time. The staff were very friendly and were always prompt and reliable.

Our experience has been excellent in every respect. Radfield go over and above on many occasions in responding to changing health conditions, and very quickly adapt the level of care required. On a personal level, the carers looking after my mum were very much seen as 'friends' who developed great relationships over the weeks and months.

All the team at Radfield are lovely. They take such good care of my family friend and I am grateful for all that they do. An amazing team who always go the extra mile. I have been there when the team are there they show such respect to my friend thankyou all

It is like an extension to our family , professionalism at all times though and attention to the individual needs of each client is paramount. The carers go above and beyond and we are extremely happy to be under their umbrella.

I would like to give a review of Radfield havering we have been using this company for over six months for day care and have always found all team members to be helpful and caring the drivers who pick my husband up are friendly and extremely helpful from the admin team to all the drivers and staff inside the football stadium nothing is too much trouble for any of them I would highly recommend the Radfield to anyone looking for day care for their family members for a safe environment and an enjoyable day.

Radfield Home Care have been outstanding in the support they have provided to my mother in law and our family. Although this review is submitted for April, their exceptional care has been consistent since February

Initially, they were visiting twice a week, but as my mother in law's health declined, they responded quickly and with genuine compassion. In the week leading up to her hospital admission, they ensured she was seen by her GP twice and acted promptly as her condition deteriorated. They supported us at A&E and remained by her side during what was a very difficult and distressing time.

Due to her dementia, it was important that someone familiar could stay with her. With the exception of a short period in ICU, the team ensured she was never alone, staying with her from admission through to discharge. Their dedication during this time was remarkable, including staying overnight in hospital to provide reassurance and comfort.

They went above and beyond 100% recommend

My wife spends a lot of time with my Mother in law who suffers from psychotic depression and was able to relax in the knowledge that her Mum would be wonderfully cared for by Radfield Homecare. They were sensitive to my mother in laws needs and anxiety and as always were so compassionate in their care. I want to thank Radfield for giving my Wife the peace of mind to be able to focus on my rehabilitation knowing her Mums needs would be completely supported through this very difficult time for us.

Thanks to all the team at Radfield.

I used the services of Radfield for my husband at the day centre; for about 18 months until he passed away. My husband loved going to the club & the staff were very friendly & professional. He spent about 5 hours there on Mondays & Wednesdays & although he had Dementia he understood where he was & he loved the environment. I got to know the staff & the other clients during this time & it was like a second family for everyone. I had peace of mind because I knew my husband was safe & being cared for properly. Often when I was driving my husband would ask if we were going to the club. I cannot thank the staff at Radfield enough for their dedication & empathy.

Thank you Radfield as always going the extra mile for my beautiful Mum.

I cannot thank the team at Radfield Care enough. The live in carer we had was outstanding for my Nan the past 9 months.

The office team was also very supportive to myself and my family at this tough time, with personal home visits and being on hand whenever we needed.

We could not have got through the last 9 months without the support we had. Thank you again for being there every step of the way with my nan until she passed peacefully at home.

Truly fantastic people.

This is the best home care provider which treats their clients and family with the best passionate support. My nan is so loved and supported and I feel like she is being looked after by family!

10/10

Radfield have been amazing, they have been the help we were so reluctant to get but now couldn't be without. The care they have given has been above anything I ever expected. As a family, we can not thank them enough. Nothing has been too much trouble. Thank you.

Radfield Havering are absolute lifesavers. They have adapted to my mum's needs as these have changed and quickly and without any fuss supplied a live in carer for mum when she was no longer able to look after herself. This meant she is able to stay in her own house which meant so much to her. They matched her with an excellent carer who has really fitted in well to our family and really cares for Mum. The office staff are equally as amazing and they are so approachable and flexible, changing to accommodate needs, and requests where necessary and all done in a friendly, efficient, wonderful way. I can't praise them enough. Everyone at Radfield was amazing when they were looking after my dad and when he was very ill giving him and us all the support we needed through a truly difficult time. I can't praise them highly enough and would definitely recommend them most highly to anyone looking for a truly caring company to look after their loved ones. A true gem of a company.