Right at Home (Sefton)
Unit 39A, Space Solutions Business Centre, Sefton Lane Industrial Estate,
Liverpool
L31 8BX
We offer a minimum of 5 hours per week delivery of care. Our rates are fair in comparison to other providers within the area.
We do not charge double at weekends!
We do offer some half hour visits
Right at Home (Sefton) has a Review Score of 9.9 (9.942) out of 10, based on 15 reviews in the last 2 years.
Over all time Right at Home (Sefton) has 67 reviews.
5.0 out of 5
Thank you very much for your very kind words, it really is appreciated. It has been a pleasure to care for your husband.
5.0 out of 5
Thank you for your kind words, it was a pleasure to care for your dad.
5.0 out of 5
Thank you very much for this feedback, it really is appreciated. It was our pleasure to care for her and bring you all that peace of mind.
5.0 out of 5
Thank you for your kind words. It was an absolute pleasure to care for your husband.
5.0 out of 5
Thank you Brenda for your kind words. As you know, we at Right at Home Sefton, have thoroughly enjoyed caring for your Stepmother and feel blessed to have become so close to her over the last few years. All of our clients mean the world to us, but some touch our hearts in ways that we can't describe and your Stepmother is certainly one of those. She will be dearly missed by us all and we will forever remember what a special and determined lady she was, a true inspiration to all of us.
5.0 out of 5
Hi Patricia, thank you for taking the time to write such a lovely review. It has been an absolute pleasure to care for your uncle over the last few years, a true gentleman in every sense of the word and held in such high regard by all of our team. Thank you again.
5.0 out of 5
Hi Lorraine, thank you so much for your kind words and for taking the time to write this review. It was our pleasure to care for your dad, and we really do hope that we helped you and your family in those final weeks. We will be sure to pass on your comments to our team. Thanks again.
5.0 out of 5
Hi Alison, thank you so much for taking the time to write this review, it has been a pleasure getting to know your parents and we are very pleased that they seem to have taken to our support so well.
5.0 out of 5
Hi Michelle, thank you so much for taking the time to give us such a positive review, it really does help our team when they know how much they are appreciated. Our care staff have thoroughly enjoyed supporting your Grandad and to know that your family recognise how much they care really is the reason they do this job. Thank you again.
5.0 out of 5
Thank you for taking the time to give us such positive feedback and we are delighted to have been able to help with regaining independence and recovery. Our team are passionate about seeing improvements and helping people achieve whatever goals they may have and feedback such as this is further evidence of the great work they do. Thank you again and we will be sure to reward the team accordingly.
5.0 out of 5
Thank you, Lisa, for your kind words and great feedback. It was a pleasure to get to know your father and you as a family. We are glad that we helped make the last few months a little more comfortable for you all. We truly appreciate you taking the time to acknowledge our team and will be sure to feed this back to all involved. Thank you again.
5.0 out of 5
Thank you, Jayne, for taking the time to write this review. It is and has been our pleasure to help and to hear such positive feedback from people taking time out of their busy lives to share their experience, really does go a long way for us. Thank you again.
5.0 out of 5
Thank you for taking the time to write a review, we are proud you chose us to care for your loved ones and pleased it has gone so well. Whilst it is a very difficult task for us to maintain 100% consistency of caregivers (due to sickness, leave and other factors out of our control) as you have recognised, we endeavour to do our best each and every day. Thank you again and we will be sure to pass your kind words onto our team.
5.0 out of 5
Thank you so much for your kind words Phil, we were grateful of the opportunity to help your brother and you as a family at such a difficult time. Your words mean so much to us all and we are as you say, extremely proud of our business and our people, without them we are nothing. Thank you so much again for taking the time to leave a review.
5.0 out of 5
5.0 out of 5
Thank you, for your kind words and taking the time to write a review for us, it really means a lot and helps us recognize the great work our team does. Thanks also for trusting us as your care provider.
4.0 out of 5
5.0 out of 5
Hi Carol, thank you so much for your wonderful feedback and especially for taking the time to write a review for us. We are very proud of our team, but to have this sense of pride confirmed by client reviews is always very welcome. Thank you again.
5.0 out of 5
Thank you for your kind words Lynn and thank you for being such an advocate for our business. You are a wonderful lady and we enjoy your company a great deal. Thank you once again.
5.0 out of 5
Thank you so much for this wonderful feedback Phil. Our team love caring for your parents and we are truly grateful that you trusted us enough to begin that support. Thank you for taking the time to put your feelings down on paper it really does mean a lot.
The Review Score of 9.9 (9.942) out of 10 for Right at Home (Sefton) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Right at Home (Sefton) is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Dr Ilyas is a dedicated General Practitioner (GP) with a strong focus on community-based care. As the lead medical professional overseeing a homecare company, Dr Ilyas brings both clinical expertise and compassionate leadership to the role. His work ensures that patients receive high-quality, personalised medical support in the comfort of their homes, bridging the gap between primary care and long-term wellbeing.
Known for his holistic approach, Dr Ilyas is committed to improving patient outcomes through preventative care, chronic disease management, and close collaboration with multidisciplinary teams. Under his guidance, the homecare service has grown into a trusted provider that prioritises dignity, independence, and patient-centred care.
Shirley is a vastly experienced Registered Manager and has worked in the Home Care sector for nearly 20 years. Shirley prides herself on her reputation for delivery of outstanding care and is always challenging her team to do more and be more for our clients, leading Right at Home Sefton from the front. Shirley's mantra is 'Always aiming to be the best that we can be for our clients and their families and to never settle for anything less'.
Christine supports our Registered Manager closely, helping to run the business and ensure our team understands what is expected to support our clients. Christine is experienced in Home Care and Assisted Living environments, bringing creativity and passion to our company. Christine cares deeply about the standard of service we offer and always seeks to find ways to improve where possible.
Lee is the friendly face behind our recruitment process here at Right at Home Sefton. With a passion for connecting compassionate individuals with rewarding careers in care, Lee ensures that every candidate feels supported from the very first conversation. His dedication to finding the right people helps us build a strong, caring team that makes a real difference in our community.
Ailsa plays a vital role in ensuring we deliver the highest standard of care at Right at Home Sefton. As our Compliance Manager, she oversees our policies, procedures, and quality assurance, making sure everything we do meets regulatory standards. With a keen eye for detail and a strong commitment to excellence, Ailsa helps keep our services safe, consistent, and client-focused.
Leah is passionate about developing confident, skilled CareGivers through high-quality training and ongoing support. As our Trainer, she ensures every team member is fully prepared to deliver exceptional care from day one. With her friendly approach and in-depth knowledge, Leah makes learning both effective and enjoyable for all.
Cathy is the warm and welcoming voice that greets you when you call or visit our office. As our Receptionist, she keeps everything running smoothly at the front desk and is always ready to help with a smile. With her friendly nature and excellent organisational skills, Cathy ensures every visitor and team member feels valued and supported.
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