This a care team that strives for the best. Cannot fault.Michelle B(Daughter of Client/Service User)

I would not hesitate to recommend this company.Laura W(Daughter of Client/Service User)

I wouldn’t hesitate to recommend Right at Home (Sefton).Christine W(Daughter of Client/Service User)

This a care team that strives for the best. Cannot fault.Michelle B(Daughter of Client/Service User)

I would not hesitate to recommend this company.Laura W(Daughter of Client/Service User)

I wouldn’t hesitate to recommend Right at Home (Sefton).Christine W(Daughter of Client/Service User)

Right at Home Sefton is an expert in adult home care and covers the entire Sefton area. The team understand conditions such as dementia and Alzheimer's and the way in which home care is delivered, enabling independence at every opportunity.
They cover Bootle, Crosby, Waterloo, Aintree, Seaforth, Litherland, Hightown, Maghull, Lydiate, Formby, Ainsdale, Birkdale, Hillside, Southport, etc.
The team at Right at Home Sefton truly understand the benefits of home care, with...
Care Provided by Right at Home (Sefton)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
We offer a minimum of 5 hours per week delivery of care. Our rates are fair in comparison to other providers within the area.
We do offer some half hour visits
Contact Right at Home (Sefton) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Right at Home UK
- Private Owned
Person in charge
- Shams Ilyas (Managing Director)
Right at Home (Sefton) Reviews (69)
Right at Home (Sefton) has a Review Score of 9.8 (9.778) out of 10, based on 14 reviews in the last 2 years.
Over all time Right at Home (Sefton) has 69 reviews.
I have had other care company support in the past but none so good as Right at Home. Top marks from me.
Thanks
Thank you for your kind words Lynn and thank you for being such an advocate for our business. You are a wonderful lady and we enjoy your company a great deal. Thank you once again.
We have since increased the attendance from a few mornings a week to every day, mornings and evenings. Mum and Dad have help getting ready in the morning and have a cooked meal at night. The house is also a lot cleaner.
All the ladies who attend are helpful, attentive and considerate.
If there are issues/things needed I get an email or phone advice. Living some distance away, this helps me provide support and gives me peace of mind.
I even arrange groceries to be delivered when the ladies are present, so they can ensure the items end up in the right places!
I recommend the service for anyone who needs support.
Thank you so much for this wonderful feedback Phil. Our team love caring for your parents and we are truly grateful that you trusted us enough to begin that support. Thank you for taking the time to put your feelings down on paper it really does mean a lot.
The staff are friendly and efficient. They carry out the specified tasks, washing and dressing me and getting me off the bed absolutely satisfactorily.
Thank you for your kind remarks and great feedback about our team, we really appreciate you taking the time to submit a review and we hope to continue to deliver a great level of service to you.
The carers arrived on time as stated using the key safe. They are polite and well turned out and tidy. All were pleasant and I had a good time with each one. Everything I asked of them was done well. I would recommend the service to anyone who asked me. Thank you.
However, she now looks forward to the company and support of the girls on a daily basis.
I feel that Mum is well looked after and if they have any concerns I always get a text or call from the manager, which gives us as a family reassurance.
They are very flexible, reliable and provide excellent care.
I would highly recommend the service.
Extremely happy with the service.
I would just like to say that since Right at Home has been my mother's caregivers, her health and well being have improved no end, thanks to their kindness, hard work and dedication.
We have been extremely happy with the care my father-in-law has received to date. They made time to analyse his needs and listened to our views and concerns to ensure they matched the most appropriate carer to his needs. The staff are cheerful approachable and reliable, nothing is ever too much trouble. They put my father-in-law at ease from the first visit. We have found them completely reliable they are punctual to every appointment and the owner regularly make care to check we are happy and monitor our satisfaction. An excellent job!
What amazing feedback for us to receive! We are so grateful for your kind words Melanie and more importantly, for the trust you have placed in us to have us care for your father-in-law. He is a true gentleman and deserves the very best standards in care, we are really pleased that you feel we achieve that with him. Thanks again for taking the time to write this review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 November 2018- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (14)
- Posted: Wednesday 25 Feb 2026We’re delighted to share that we are now working in partnership with Active Minds Day Centre & Social Club, Crosby! Together, we’re committed to supporting individuals in our local community...
- Posted: Thursday 08 Jan 2026What a wonderful way to celebrate the season! A huge congratulations to: 1st Place: Yvonne 2nd Place: Mel 3rd Place: Jan Thank you to everyone who joined in and made...
- Posted: Friday 12 Dec 2025Yesterday we celebrated Christmas Jumper Day, and our team certainly didn’t disappoint! From sparkly knits to jingling jumpers, everyone brought plenty of festive cheer to brighten the day for our...
Awards / Recognitions (12)
- Recipient: Right at Home UKDate: Friday 30 May 2025
- Recipient: Right at Home UKDate: Friday 31 May 2024
- Recipient: Right at Home UKDate: Wednesday 31 May 2023
Meet the Team (7)
Dr Ilyas is a dedicated General Practitioner (GP) with a strong focus on community-based care. As the lead medical professional overseeing a homecare company, Dr Ilyas brings both clinical expertise and compassionate leadership to the role. His work ensures that patients receive high-quality, personalised medical support in the comfort of their homes, bridging the gap between primary care and long-term wellbeing.
Known for his holistic approach, Dr Ilyas is committed to improving patient outcomes through preventative care, chronic disease management, and close collaboration with multidisciplinary teams. Under his guidance, the homecare service has grown into a trusted provider that prioritises dignity, independence, and patient-centred care.
Shirley is a vastly experienced Registered Manager and has worked in the Home Care sector for nearly 20 years. Shirley prides herself on her reputation for delivery of outstanding care and is always challenging her team to do more and be more for our clients, leading Right at Home Sefton from the front. Shirley's mantra is 'Always aiming to be the best that we can be for our clients and their families and to never settle for anything less'.
Christine supports our Registered Manager closely, helping to run the business and ensure our team understands what is expected to support our clients. Christine is experienced in Home Care and Assisted Living environments, bringing creativity and passion to our company. Christine cares deeply about the standard of service we offer and always seeks to find ways to improve where possible.
Lee is the friendly face behind our recruitment process here at Right at Home Sefton. With a passion for connecting compassionate individuals with rewarding careers in care, Lee ensures that every candidate feels supported from the very first conversation. His dedication to finding the right people helps us build a strong, caring team that makes a real difference in our community.
Ailsa plays a vital role in ensuring we deliver the highest standard of care at Right at Home Sefton. As our Compliance Manager, she oversees our policies, procedures, and quality assurance, making sure everything we do meets regulatory standards. With a keen eye for detail and a strong commitment to excellence, Ailsa helps keep our services safe, consistent, and client-focused.
Leah is passionate about developing confident, skilled CareGivers through high-quality training and ongoing support. As our Trainer, she ensures every team member is fully prepared to deliver exceptional care from day one. With her friendly approach and in-depth knowledge, Leah makes learning both effective and enjoyable for all.
Cathy is the warm and welcoming voice that greets you when you call or visit our office. As our Receptionist, she keeps everything running smoothly at the front desk and is always ready to help with a smile. With her friendly nature and excellent organisational skills, Cathy ensures every visitor and team member feels valued and supported.
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