Love In Care

49 Cowper Street, Leeds LS7 4DR
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9.9 61 Reviews
  • Love In Care, Leeds
Love In Care has been awarded the Most Inclusive Service Provider In Leeds (2022-2023). Established in 2016 by Aqila Choudhry MBE as a result of personal experiences of gaps in culturally appropriate services for her mother and others in similar situations.

Love In Care is a Care Quality Commission Regulated Domiciliary Home Care Support Provider in Leeds with a rating of GOOD (July 2023).

They provide bespoke support in south Asian languages and culturally appropriate care to all customers.

Most of their workforce has lived experiences of loving care.

Their employees are their biggest assets!

Love In Care are creating economic wealth and independence of women especially those from Asian communities thereby making a commitment as a business to invest in these employees' development to enable all to meet their regulatory requirements.   

Love in Care are committed in creating a secure, long-term employee base as they are settled for at least two generations, some wish to become settled through employee sponsorships.

Their team has been built on word-of-mouth referrals due to the leadership style of the founder and the experiences of their employees they have a culture of inclusivity with a team that has many languages spoken. They celebrate each cultural event as a shared experience and are proactive in enabling the employees to push for personal growth and developments e.g. to become financially independent work more hours and not be in receipt of state benefits.
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Care Provided by Love In Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £35

Competitive rates are dependent upon the location of prospective customers.
We will be happy to have a conversation with you and inform you of the fee for the support required.

These prices are only a guideline, please contact Love In Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Love In Care Ltd

Person in Charge

  • Aqila Choudhry MBE (Registered Manager)

Love In Care Reviews (61)

9.9

Love In Care has a Review Score of 9.9 (9.931) out of 10, based on 35 reviews in the last 2 years.
Over all time Love In Care has 61 reviews.

Overall Experience
  • 54
  • 5
  • 2
  • 0
  • 0
Date Published
  • 61
  • 7
  • 12
  • 35
  • 26
Reviewer Connection to Love In Care
  • 28
  • 12
  • 6
  • 6
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Rajeev M (Son of Client) published on 6 September 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Love-In-Care (LIC) looked after my mum who is immobile and has Alzheimer's. I'm an active member in the BAME Community for the City Council since 2016 and am passionate about care so felt compelled to submit this review, hoping that it helps other families who have loved ones who need care or clients
themselves. I get no pleasure from submitting a disparaging review. Initially, LIC was helpful. Carers were always super! However, we quickly realised that negative feedback was not listened to by LIC but received with defensiveness and non-cooperation. Things will go wrong and that's normal; however, when that happens, communication and cooperation is needed; we didn't receive this. An informal complaint ensued against LIC after the first issue. Agreements made but LIC failed to honour these; when safeguarding issues arose later, repeatedly in succession, LIC failed to communicate but abruptly cancelled my mother's care out of fear. This was very hostile, left my mum with no care and was totally avoidable.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Love In Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for Love In Care is calculated as follows: ( (190 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 203 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Love In Care is based on 35 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (1)

Aqila

Aqila Choudhry MBE MA

Job Title: Registered Manager Joined: 2016

Founder of Love In Care and Registered Manager
Over 25 years experiences of working in the voluntary sector as CEO and in other roles.


Skills for Care Programme of Well-Led


Health and Wellbeing Champion


CEO of a charity for 13 years supporting people with learning disabilities and mental health support needs.


Non-Executive Director for 3 years for Leeds & York Partnership NHS Foundation Trust. Current role involvement of Mental Health Manager.


Leeds University Alumni of Masters in Business Administration.


Alumni of #10ksbuk Goldman Sachs Programme in 2022.


MBE for Public and Political Services ongoing services to raise the economic wealth of people at the margins of employment.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Love In Care to verify any information. View our terms and conditions. Love In Care has an Enhanced Service - more info.