Care Provided by Bliss Care and Training Ltd
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Bliss Care and Training Ltd to get a personalised quote
Good to Know
Group / Owner
- Bliss Care and Training Ltd
- Private Owned
Person in charge
- Amina Jama (Manager)
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Bliss Care and Training Ltd Reviews (3)
Over all time Bliss Care and Training Ltd has 3 reviews.
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Overall Experience
Date Published
Reviewer Connection to Bliss Care and Training Ltd
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Review from A Y (Mother of Client) published on 6 September 2022 Submitted via Website•
Overall Experience
Bliss Care has been excellent in the care my son has received, the care has been absolutely phenomenal, especially with the customer service, you are greeted with a warm and almost atmospheric level of professionalism and care, due to my situation. I would not hesitate to recommend Bliss Care as it...
Bliss Care has been excellent in the care my son has received, the care has been absolutely phenomenal, especially with the customer service, you are greeted with a warm and almost atmospheric level of professionalism and care, due to my situation. I would not hesitate to recommend Bliss Care as it has been second to none, I applaud the carers and staff in management as it is an excellent company to deal with and lovely staff.
Review from Folake A (Daughter of Client) published on 16 August 2022 Submitted via Website•
Overall Experience
The company was consistently unreliable. Communication was beyond poor. Calls were seldom returned and often, incorrect information was given. The carers themselves did the bare minimum, often staying only 5 minutes before rushing to the next client.
There were safety issues: an instance where...
The company was consistently unreliable. Communication was beyond poor. Calls were seldom returned and often, incorrect information was given. The carers themselves did the bare minimum, often staying only 5 minutes before rushing to the next client.
There were safety issues: an instance where the keysafe was left open all night. Alarming. There were also language issues with some not being able to even have basic conversations with my mother because of a limited grasp of English. Some would come in, do the minimum and then sit and use their phone. Often, food would be served cold. Appalling.
There were safety issues: an instance where the keysafe was left open all night. Alarming. There were also language issues with some not being able to even have basic conversations with my mother because of a limited grasp of English. Some would come in, do the minimum and then sit and use their phone. Often, food would be served cold. Appalling.
This company added to my family’s stress; I would strongly advise against anyone using them.
Review from L C (Ex Family Member) published on 16 March 2022 Submitted via Website•
Overall Experience
I've had a friend using this company their outlook of the tasks are in out as quick as they can. Whilst attending to the client they rush and mention other clients. Timekeeping is awful. Personal safety and hygiene. Some carers are rude and abrupt. Not following CQC rules. Play on phones. Use...
I've had a friend using this company their outlook of the tasks are in out as quick as they can. Whilst attending to the client they rush and mention other clients. Timekeeping is awful. Personal safety and hygiene. Some carers are rude and abrupt. Not following CQC rules. Play on phones. Use client's plug without asking. No proper interaction with the client concerned.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 February 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bliss Care and Training Ltd to verify any information. View our terms and conditions. Bliss Care and Training Ltd has a Basic Service -what a Basic Service includes.