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Westmorland Homecare (Kendal)

18 Highgate, Kendal LA9 4SX
Westmorland Homecare (Kendal) Logo
Westmorland Homecare (Kendal) logo
Westmorland Homecare (Kendal), Kendal
Westmorland Homecare (Kendal), Kendal
Westmorland Homecare (Kendal), Kendal

Westmorland Homecare is a unique Doctor led community home care service. They are the only service in the area to be run by a doctor team and are proud to be making a positive difference to people's lives every day. They want to provide the best care it is possible to provide and want all their clients to be happy with their support.

Staff help people to stay happy, healthy and...  

Care Provided by Westmorland Homecare (Kendal)

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Contact Westmorland Homecare (Kendal) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Joshua Macaulay (Director)

Westmorland Homecare (Kendal) Reviews (63)

9.9

Westmorland Homecare (Kendal) has a Review Score of 9.9 (9.874) out of 10, based on 20 reviews in the last 2 years. Over all time Westmorland Homecare (Kendal) has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from P H (Husband of Client) published on 25 April 2018 Submitted via Postal Card
Overall Experience

Excellent service all round.

Reply from Dr Joshua Macaulay, Director of Operations at Westmorland Homecare (Kendal)

Thank you very much for your positive feedback. I know our coordinator is keeping a watchful eye over the care package and we are here to help whenever you need us. We care about all our clients very sincerely and thank you for sharing this special privilege with us. Best wishes

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C P (Client / Service User) published on 25 April 2018 Submitted via Postal Card
Overall Experience

The service is sensitive and well thought out. The staff are well trained and courteous and professional in their approach, at the same time showing kindness and humanity.

Reply from Dr Joshua Macaulay, Director of Operations at Westmorland Homecare (Kendal)

Dear C P, thank you for your lovely feedback. It is so important to us that our clients are happy with their service and I am glad to hear you are having such a positive experience. I know your homecare assistants think of you very highly and it was only this week that your carer was telling us how...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sandra B (Daughter of Client) published on 7 February 2018 Submitted via Website
Overall Experience

We found the care, friendliness, concern and understanding of all the Westmorland staff, carers and the doctors who established the business to be incredible. Our elderly father who was the client especially found his carers so considerate and kind that he loved being helped by them in his time of need and put his trust in them. They made him laugh and vice versa. We thank Westmorland for making our fathers last days more comfortable.

Reply from Dr Joshua Macaulay, Director of Operations at Westmorland Homecare (Kendal)

Hi Sandra, thank you for your lovely review. It was a true privilege to be with your family looking after Dad at such a special time. He was a wonderful man and you are all a real credit to him. I am really pleased you were happy with the service. With best wishes, Josh

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 February 2019
Overall Outstanding
  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Westmorland Homecare (Kendal).

Awards / Recognitions (4)

Meet the Team (3)

Kelsey Walmsley Job Title: Registered Care Manager Joined: 2020
Kelsey Walmsley

I have worked in social care all my life in various roles across residential and domiciliary care settings.

I am proud to work alongside the most amazing team delivering the most OUTSTANDING care in the South Lakes. We are honoured to support each and every one of our clients and look forward to building more relationships.

The views along the way are just a bonus!

Joshua Macaulay Job Title: Director of Operations Joined: 2017
Joshua Macaulay

Dr Macaulay has a background in both health and social care. After growing up in the Lake District he graduated from the University of Liverpool with a degree in Medicine and Surgery and has worked in hospitals across the country. He specialised in Emergency Medicine.. He has worked in homecare for 10 years and previously ran a homecare company in Liverpool before moving back to Kendal. He has also worked in nursing homes including specialised dementia and challenging behaviour care. He holds a level 5 diploma in Leadership as well as undertaking extensive training in Care Management. Dr Macaulay is also a dementia trainer, moving and handling trainer and is a specialist safeguarding lead.

Christopher Moss Job Title: Director Joined: 2017
Christopher Moss

Dr Moss started his career in engineering before moving to health and social care. He completed his second degree in Medicine and Surgery at the University of Newcastle before undertaking specialist training in intensive care and anaesthetics. He has a background in business management and personal experience caring for relatives with dementia. He is also an adventure medic and holds an ocean master sailing qualification, mountain medicine diploma and is a qualified skiing instructor.

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