Bee's Care Ltd

89 Priory Road, Peterborough PE3 9EE
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9.4 24 Reviews
Bee’s Care Ltd is a domiciliary care provider that tailors its services to the individual needs and choices of each Service User. The agency treats all Service Users with equality, respect, and dignity during the delivery of care. The team aims to provide person-centred care with compassion and affection, fostering positive relationships with all Service Users.
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Bee's Care Ltd

Person in charge

  • Bushra Alam (Manager)

Bee's Care Ltd Reviews (24)

Total of 24, showing 1-20
9.4

Bee's Care Ltd has a Review Score of 9.4 (9.365) out of 10, based on 22 reviews in the last 2 years. Over all time Bee's Care Ltd has 24 reviews.

Overall Experience

  • 12
  • 9
  • 1
  • 0
  • 2

Date Published

24
15
17
22
2

Review from Patricia S (Wife of Client) published on 19 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I am so unimpressed with this service gave me a price and charged me £52 more they were supposed to give me refund, keep ringing them up but they don't give me any answers, please stay clear of these people, I don't want anyone else to be conned like me and my husband.

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Review from A B (Sister of Client) published on 12 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good. One member of staff spoke to my sister as some people speak to me as if she is not in the room so she was respectful.

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Review from Janie B (Daughter of Client) published on 27 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with the office staff who are very considerate and flexible too. The carers assigned to mummy are kind, considerate and competent. Mummy doesn't communicate well but when her regular carers come she lights up and is happy to see them. It is so good to have regular carers, they
have got to know Mummys ways and always make sure she is comfortable and well cared for. I would highly recommend Bees Care.

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Review from Helen J (Wife of Client) published on 30 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first contact with Bee's Care we have been blown away by the professionalism, competent and caring nature of all Bee's Care staff. The carers treat my husband with respect, they quickly learnt what he likes and they always make sure he is comfortable. They also show care towards the rest of
the family, asking if we are ok and offering words of support and kindness. At a difficult time, we are so grateful to have the support of Bee's carers.

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Review from Salmaan E (Son of Client) published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is excellent - he is professional, kind, caring, friendly and experienced. He is a credit to the profession and can teach many how to be with elderly patients. My dad smiles every time he comes and looks forward to his every visit.

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Review from D H (Husband of Client) published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent, understanding, caring staff.

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Review from C W (Client) assisted by family/friend published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My main carers are very friendly and professional. They treat me very well and make sure I'm happy and comfortable. I feel looked after with Bee's, whose staff I can trust.

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Review from A P (Sister of Client) published on 27 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is looked after by beescare .my sister carers have respected her wishes and care for her the way she wanted my sister can be bit difficult at times but her carer is doing amazing job .
Keep up the good work

Reply from Bushra Alam, Director at Bee's Care Ltd

Thank you for your kind words. We're so glad your sister feels respected and well cared for. We'll pass your feedback on to her carer-your support means a lot to us!

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Review from Madhu G (Wife of Client) published on 24 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bee's Care Ltd is very good for my husband. All carers are very good. We are happy with this.

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Review from Aaron D (Nephew of Client) published on 20 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

For the month of April 2025, the care received have been satisfactory. Carers have turned up on time attended to my Aunt with care and attentive. We are very content with the care, but as always there are room for improvements as sometimes some attention to details are lacking.

Reply from Bushra Alam, Director at Bee's Care Ltd

Thank you for your feedback regarding the care in April. We're glad to hear you're content with the service and appreciate your recognition of our team's efforts. Your comments about areas for improvement are noted and will help us continue to enhance the quality of our care.

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Review from B M (Wife of Client) published on 20 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very satisfied with the care that Bee's carers give, although, of course, some are better than others. They give all the care and more, than they possibly can. Very efficient, very caring and helpful. All they can possibly help with, they do. We look forward to seeing them and know they do care.

Reply from Bushra Alam, Manager at Bee's Care Ltd

Thank you for your kind feedback. We're glad to hear you're satisfied with the care provided by our team. It's encouraging to know their dedication and support have made a positive impact. We truly appreciate your trust in us.

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Review from Haleema R (Daughter of Client) published on 20 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very beginning, one staff member in particular has demonstrated an unwavering commitment to professionalism, compassion and rellabuty. He brings warmth, patience and kindness to his role every single day, which has made a significant difference in our lives. He is not only attentive to every
details and daily care needs, but he also brings a personal touch that goes beyond expectations. He presence provides both comfort and confidence. Knowing my dad is safe. He treated my dad with dignity and respect, he is an integral part of our routine and peace of mind. I recommend the carer to anyone in need of outstanding care.

Reply from Bushra Alam, Director at Bee's Care Ltd

Thank you for your heartfelt message. We're pleased to know our team member has provided such meaningful care and support. Your recognition is truly appreciated and encourages us to continue delivering the highest standard of care.

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Review from Carolyne W (Client) published on 13 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with my current care company a number of years and I have always found them to be an excellent care company. Care is superb and the support from the company always good. They deal promptly with everything. My carers are very good and my main carer is very very good, I could not ask for more.
I do not have any plans to change my care company.

Reply from Bushra Alam, Director at Bee's Care Ltd

Thank you for your kind words and ongoing trust in our services. We're delighted to hear that you've had such a positive experience with our team and that your main carer continues to meet your needs so well. Your feedback is truly appreciated, and we remain committed to providing the highest standard of care.

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Review from Michelle F (Client) published on 28 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bees Care have been very kind and understanding of my situation. I explained that I would need someone who would require minimal interaction and communication from me as when I'm overwhelmed I struggle with socialising and verbalising.
Bees Care provided me with a lovely girl. She is very polite and
respectful. When she gets here I explain what I would like her to concentrate on during her time here and then she just gets on with it. She only comes to me if there is an issue she might come across but that is a rarity. She is a very hard worker and I am always very pleased with her work.
I cannot fault the service I have had from Bees Care at all. I am very grateful for their help.

Reply from B.Alam, Director at Bee's Care Ltd

Thank you so much for your kind words. We're really pleased to hear that our support has made a positive difference for you. It's wonderful to know our carer has been a great match, and we'll be sure to share your lovely feedback with her. We truly appreciate you choosing Bees Care!Warm regards,The Bees Care Team

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Review from G R (Client) assisted by family/friend published on 24 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

One carer is excellent.
Three carers are very good, and another gives good satisfaction and another too. For Peterborough area.

Reply from Team Bee's Care, Manager at Bee's Care Ltd

Thank you for your feedback regarding our carers in the Peterborough area.

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Review from Pamela P (Client) assisted by family/friend published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All is good.

Reply from Bushra Alam, Director at Bee's Care Ltd

Thank you for your feedback. We're glad to hear that all is going well and appreciate your continued trust in our care.

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Review from Richard W (Son of Client) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first telephone contact with the office and throughout the period that my mother received care from Bee's Care our family found the standard of care exceptional. The carers were both professional and kind and the administrative staff patient and accommodating. We are happy to recommend Bee's,
without reservation, to any family in need of a care package for an elderly family member.

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Review from T C (Daughter of Client) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Most staff are kind, courteous and engaging with my mother. The majority involve my mum in her care needs and take the time to attempt to understand what she is trying to say. Most have good standards of care including basic care needs, attention to skincare, personal hygiene etc. We have a few carers
who come regularly and have a good rapport with my mum and they look out for her best interest and communicate any concerns to me. There are a few members of staff that would benefit from further training and a general understanding of their client base.

Reply from Bushra Alam, Director at Bee's Care Ltd

Thank you for your thoughtful feedback. We're glad to hear that most of our staff are providing your mother with the care and attention she deserves. We appreciate your comments on areas for improvement and will focus on additional training to ensure all staff meet our high standards. Your insights are invaluable, and we're committed to providing the best care for your mother.

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Review from Richard D (Client) assisted by family/friend published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I appreciate the helpers who come and help me daily. They are very polite and helpful to me. They help me from the morning to evening with daily chores, like shopping, cooking and cleaning the house.

Reply from Bee's Care Team, Manager at Bee's Care Ltd

Thank you for your kind words; we're thrilled our helpers have made a positive impact on your daily life!

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Review from D D (Client) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My support worker is really friendly and helps me get out in the community.

Reply from Bee's Care Team, Manager at Bee's Care Ltd

Thank you for your feedback. We are pleased to hear that your support worker is friendly and has been assisting you in engaging with the community.

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Current Review Score: 9.4 (9.365)

Overview of Review Score

The Review Score of 9.4 (9.365) out of 10 for Bee's Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.365 for Bee's Care Ltd is calculated as follows: ( (73 Excellents x 5) + (38 Goods x 4) + (9 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 126 Ratings = 4.365

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bee's Care Ltd is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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News (0)

News

Previous Events

There are no previous events for Bee's Care Ltd

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Bee's Care Ltd

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Bee's Care Ltd

What Type of Services does Bee's Care Ltd offer?

Bee's Care Ltd offers Home Care.

How many Carers does Bee's Care Ltd employ?

Bee's Care Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bee's Care Ltd to verify any information. View our terms and conditions. Bee's Care Ltd has an Enhanced Service - more info.