6-8 Arundel Road, Uxbridge UB8 2RP
Cardea Healthcare recruits high-quality temporary and permanent home care staff in Uxbridge.
Tailored care packages are offered to; older people, those who require mental health services, people with physical and learning disabilities and people with complex needs.
Person-centred care is offered to individuals to help them stay living independently at home.
Staff are stringently vetted and CRB and reference checked before being placed on training programmes to meet the best quality standards possible. Compassion and dignity are promoted at all times. Clients and family are updated on any major care decisions.
Owner : Cardea Healthcare Ltd
Person in charge: Karen Neil (Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 78
Services Offered: 24 Hour Care • Adult Care (18+) • Care for Children • Live in Carer • Personal Care (on a contracted hours basis)
Care Offered: Cancer Care • Dementia • Domestic Services / Home Help • Elderly Care • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Sensory Impairment • Sit in Service
Latest Care Quality Commission* Report on Cardea Healthcare: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.1 (maximum of 10) for Cardea Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Cardea Healthcare in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.647 for Cardea Healthcare is calculated as follows: ( (13 Excellents x 5) + (2 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 17 Ratings = 4.647
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3.5 Points relating to the number of positive Reviews for Cardea Healthcare is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Cardea Healthcare has a Review Score of 8.1 (8.147) from 3 Reviews
Review submitted from a Postal Card by Peter H (Father of Client) on Friday 16 February 2018. Relates to January 2018.
Cardea Healthcare took over care of our son in 2017 when the previous provider could not support the required 'Live in Care' model. The transition and subsequent care has exceeded expectations.
How likely would you be to recommend Cardea Healthcare? Don't know
Review submitted from a Postal Card by Christine K (Wife of Client) on Thursday 15 February 2018. Relates to January 2018.
Caring and understanding of time needed to assist the client. Helpful to the whole family unit. Friendly and caring. Do not rush the care given.
How likely would you be to recommend Cardea Healthcare? Extremely Likely