Care Provided by Blue Crystal Care Agency
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Hospital Discharge
Funding & Fees
Daily Charges per Person
For a detailed breakdown of our fees and funding, please enquire for more information.
The price(s) shown are provided by the agency. Contact Blue Crystal Care Agency for full pricing details and T&Cs.
Contact Blue Crystal Care Agency to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Latha Kathirkamathamby
- Private Owned
Person in charge
- Latha Kathirkamathamby (Manager)
Are you the Owner/Manager of Blue Crystal Care Agency?View your Advertising Options
Blue Crystal Care Agency Reviews (12)
9.5
Blue Crystal Care Agency has a Review Score of 9.5 (9.527) out of 10, based on 7 reviews in the last 2 years.
Over all time Blue Crystal Care Agency has 12 reviews.
Loading...
Review from A T (Client / Service User) published on 19 August 2026 Submitted via Website•
Overall Experience
I wanted to take the opportunity to say that we have been extremely satisfied with the quality of the carers provided.
They are kind, considerate and aware of the changing needs of their clients.
They are kind, considerate and aware of the changing needs of their clients.
Furthermore, they are very aware of nutritional needs of all the people with complex care requirements.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K L (Daughter of Client) published on 14 August 2026 Submitted via Website•
Overall Experience
We have found Blue Crystal Care Agency to be very good.
The carers are of a high standard and information is readily shared.
The field worker comes regularly to speak to both our mother and the carer.
The manager responds very quickly to any questions or issues.
The carers are of a high standard and information is readily shared.
The field worker comes regularly to speak to both our mother and the carer.
The manager responds very quickly to any questions or issues.
The Agency is compassionate and well run.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from A W (Daughter of Client) published on 14 August 2026 Submitted via Website•
Overall Experience
Since my Dad came home to die 4 years ago Latha and her team have provided him and now my mother with excellent care. Every member of the Team that deals with Mum is caring and reliable in their support.
It has been hugely important to know that we have been able to trust them as Mums needs continue to increase . The individual carers are very tender people and I am relieved to know that Mum can have that level of support.
It has been hugely important to know that we have been able to trust them as Mums needs continue to increase . The individual carers are very tender people and I am relieved to know that Mum can have that level of support.
Thankyou
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J W (Daughter of Client) published on 15 April 2026 Submitted via Website•
Overall Experience
Mum received care from Blue Crystal care agency for well over 4 years, enabling her to remain comfortably and safely in her own home, her dearest wish, before she passed away.
For the last 18 months, Mum's Monday-Friday care was provided by the same carer. This consistency was of great benefit to Mum, as the familiar face and good routine kept her settled and calm.
For the last 18 months, Mum's Monday-Friday care was provided by the same carer. This consistency was of great benefit to Mum, as the familiar face and good routine kept her settled and calm.
The manager was always available to handle any queries or concerns and offered additional assistance when required
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D D (Daughter of Client) published on 16 March 2026 Submitted via Website•
Overall Experience
Latha and her team provided my mum with the highest level of care. They were exceptionally caring proactive and supported my brother and I through the toughest time. Mum was always happy, kept stimulated and well fed. She was unpredictable as she had a mix of complex needs including Lewey bodies dementia, COPD, epilepsy and later on Parkinson's each carer took time to understand her requirements to keep her happy and safe
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Janet C (Daughter of Client) published on 28 January 2026 Submitted via Website•
Overall Experience
I can really recommend Blue Crystal care for anyone wanting really wonderful care for their parent or loved one.
Latha the manager was great in communicating with me on all sorts of things, like dealing with the GP if I had gone on a few days away and anything else that needed sorting, plus being on the other end of the phone when I needed someone to talk to
I felt that I was able to have a few days away as I trusted the carers and Latha.
I had one carer for 5 years who was wonderful in all aspects, and due to mum's decline we had to increase the care, and over the last 20 months we have had to have 3 more, I have had the same 4 carers looking after my mum. The ladies all treated mum with care and respect even calling her mama, they managed to get mum to eat when she was a little reluctant and even placating her when she had difficult days. My mother was happy with the ladies as well, otherwise she would have let me know if she wasn't.
Latha the manager was great in communicating with me on all sorts of things, like dealing with the GP if I had gone on a few days away and anything else that needed sorting, plus being on the other end of the phone when I needed someone to talk to
I felt that I was able to have a few days away as I trusted the carers and Latha.
I had one carer for 5 years who was wonderful in all aspects, and due to mum's decline we had to increase the care, and over the last 20 months we have had to have 3 more, I have had the same 4 carers looking after my mum. The ladies all treated mum with care and respect even calling her mama, they managed to get mum to eat when she was a little reluctant and even placating her when she had difficult days. My mother was happy with the ladies as well, otherwise she would have let me know if she wasn't.
They also come to her funeral. 20 out of 10.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Karen L (Daughter of Client) published on 20 January 2026 Submitted via Website•
Overall Experience
Blue Crystal has provided live-in care for my elderly mother for over two years now, and cared for other family members in the past. The carers are exceptionally kind, friendly, intelligent and hard-working, and my mother is very happy with them. The manager is very experienced, professional and responsive, and always acts swiftly to sort out any issues that might arise.
Our current team of carers are wonderful; a few carers in the past who were not quite up to scratch were replaced immediately with no interruption to my mother's care; new carers are always introduced by the manager and given a full induction, and the manager gave us a lot of help with the Continuing Health Care funding application and review.
Our current team of carers are wonderful; a few carers in the past who were not quite up to scratch were replaced immediately with no interruption to my mother's care; new carers are always introduced by the manager and given a full induction, and the manager gave us a lot of help with the Continuing Health Care funding application and review.
I am happy to recommend Blue Crystal. We could not manage without them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D G (Client / Service User) published on 10 April 2024 Submitted via Website•
Overall Experience
Is all I can say is I have truly had bad service with this company. They have left me stranded for two weeks with not sending anyone, my first care worker spending up to three hours on her phone doing highway code. Been very lazy, this was three times a week she was doing this, did not once make me a meal saying she cannot cook. Second care worker never once offered me a coffee or even anything to eat, she threw things out that she should not have and I had to go in my own bin to get them out, then I was promised a new care worker to come today Good Friday and that’s not happening. This company don’t contact you to tell you that they are not coming but leave you stranded. This is bad service and when you hear about care teams letting you down it’s true, I am cancelling my care plan with this care team because of the bad communication with the person that runs it, communication is terrible. She will not contact you to tell you things that you’re being let down and that’s wrong.
↩Reply from Kathirkamathamby Latha, Manager at Blue Crystal Care Agency
Unfortunately, the client cancelled the care package provided for him, as he was expecting the carers to do other duties which was not agreed by the office and the carers were uncomfortable with his requests.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T W (Client / Service User) published on 4 June 2018 Submitted via Website•
Overall Experience
This care agency is exceptional in the care they provide to their clients.
The agency is professional, flexible, able to respond quickly, provide feedback quickly on any issues, provide real person centred service.
Both the carers and the manager of the agency are to be recommended for their dedication and professionalisim.
The agency is professional, flexible, able to respond quickly, provide feedback quickly on any issues, provide real person centred service.
Both the carers and the manager of the agency are to be recommended for their dedication and professionalisim.
I would have no hesitation in recommending them to anyone searching for a care agency to provide care to a family member or friend.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Roy M (Husband of Client) published on 30 May 2018 Submitted via Website•
Overall Experience
My wife, suffering from severe vascular dementia, needed 24-hour care when she came out of hospital. Within 24 hours of contacting Blue Crystal, the manager had visited and arranged for a team of carers to begin work.
Since September 2017, the standard of care provided has been excellent, albeit, every carer is slightly different and when concerns were expressed about the one or two who were deemed not to be up to the high standards of their colleagues, action was speedily taken to remove them from the team.
New carers are always given an induction into my wife's condition and are accompanied to our home by the care manager who keeps in regular contact about their performance and my wife's condition.
The carers see their role as not only looking after my wife but also looking after me. They happily blend into the household.
Since September 2017, the standard of care provided has been excellent, albeit, every carer is slightly different and when concerns were expressed about the one or two who were deemed not to be up to the high standards of their colleagues, action was speedily taken to remove them from the team.
New carers are always given an induction into my wife's condition and are accompanied to our home by the care manager who keeps in regular contact about their performance and my wife's condition.
The carers see their role as not only looking after my wife but also looking after me. They happily blend into the household.
The care manager has wide experience of caring and has given valuable advice on how to cope with my wife's needs and in applying for Continued Health Care Funding.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Marion B (Client / Service User) published on 22 May 2018 Submitted via Website•
Overall Experience
I have received wonderful care from this Agency for my aged husband who
is now wheelchair bound. I value their sympathetic attention to our
is now wheelchair bound. I value their sympathetic attention to our
needs and would not be able to manage without them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Carole P (Client / Service User) published on 17 May 2018 Submitted via Website•
Overall Experience
I have used this service for a number of years now, for my mother who is now 95 years of age and suffers with eczema. The service received is excellent and the carers are friendly and caring.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 March 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Blue Crystal Care Agency.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Blue Crystal Care Agency.
Accreditations
There are no accreditations posted yet for Blue Crystal Care Agency.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Blue Crystal Care Agency
How many Carers does Blue Crystal Care Agency employ?
Blue Crystal Care Agency employs 25 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Crystal Care Agency to verify any information. View our terms and conditions. Blue Crystal Care Agency has a Basic Service -more info.