Care Provided by Maycare Ltd
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Contact Maycare Ltd to get a personalised quote
Fees are discussed at our meet the needs assessments. Please contact us for more information.
Good to Know
Owner
- Maycare Limited
- Private Owned
Person in charge
- Nicola Hurley (Manager)
Are you the Owner/Manager of Maycare Ltd?View your Advertising Options
Maycare Ltd Reviews (11)
Over all time Maycare Ltd has 11 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Maycare Ltd
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Review from Adrienne D (Wife of Client) published on 8 May 2024 Submitted via Website•
Overall Experience
The care team are wonderful.
They are punctual and very efficient, also showing care and consideration towards my husband.
Daily they ensure he is washed, takes his medication and gives his food requirements.
They are punctual and very efficient, also showing care and consideration towards my husband.
Daily they ensure he is washed, takes his medication and gives his food requirements.
All with dignity and respect.
The care team are wonderful.
They are punctual and very efficient, also showing care and consideration towards my husband.
Daily they ensure he is washed, takes his medication and gives his food requirements.
They are punctual and very efficient, also showing care and consideration towards my husband.
Daily they ensure he is washed, takes his medication and gives his food requirements.
All with dignity and respect.
↩Reply from Nicola Hurley, Manager at Maycare Ltd
Thank you for such a positive review, we really do value your feedback and are extremely happy to know that you and your husband are happy with the service you both receive. We will always continue to improve in order to meet our service user's needs.
Review from Jeremy C (Son of Client) published on 22 January 2024 Submitted via Website•
Overall Experience
Overall the service was satisfactory. However, in the last few months, it has been very good with carers showing so much understanding care and better reliability. The office staff and sometimes carers will always contact us with any concerns, changes and information when needed.
Overall the service was satisfactory. However, in the last few months, it has been very good with carers showing so much understanding care and better reliability. The office staff and sometimes carers will always contact us with any concerns, changes and information when needed.
↩Reply from Nicola Hurley, Manager at Maycare Ltd
Thank you for your honest review, we will continue to improve the service and take all feedback onboard.
Review from S E (Daughter of Client) published on 9 January 2024 Submitted via Postal Card•
Overall Experience
The girls are so lovely to Mum, it is really appreciated. They are reliable and always have Mum's interest at heart. Mum looks forward to the girls coming. They are a credit to Maycare, we look forward to continuing with care in the new year. Thank you.
The girls are so lovely to Mum, it is really appreciated. They are reliable and always have Mum's interest at heart. Mum looks forward to the girls coming. They are a credit to Maycare, we look forward to continuing with care in the new year. Thank you.
↩Reply from Nicola Hurley, Manager at Maycare Ltd
Thank you for your kind review, we are constantly striving to improve the company and will take your review on board.
Review from R B (Client / Service User) published on 22 December 2023 Submitted via Postal Card•
Overall Experience
Overall the service was satisfactory. However, in the last few months was very good with carers showing so much understanding care and compassion. Thank you.
Overall the service was satisfactory. However, in the last few months was very good with carers showing so much understanding care and compassion. Thank you.
↩Reply from Nicola Hurley, Manager at Maycare Ltd
Thank you for your kind and honest review, we are constantly changing and improving our service in order to provide the best possible standard of care and support to our service users and their families.
Review from Amanda H (Daughter of Client) published on 20 December 2023 Submitted via Website•
Overall Experience
My mum has been a client for 5 years, and I am very pleased with the care provided for her. The carers are respectful to her needs, friendly and professional. Nothing is too much trouble ensuring my mum has everything she needs.
My mum has been a client for 5 years, and I am very pleased with the care provided for her. The carers are respectful to her needs, friendly and professional. Nothing is too much trouble ensuring my mum has everything she needs.
↩Reply from Nicola Hurley, Manager at Maycare Ltd
Thank you so much for your review, it's been a pleasure caring for your mother. We always aim to improve the care and service we provide and we value your feedback.
Review from G T (Client / Service User) published on 19 December 2023 Submitted via Website•
Overall Experience
All the carers we have now treat me with dignity and are very friendly and helpful.
I would not swap any of them. They do a fantastic job.
I would class them all as friends.
I would not swap any of them. They do a fantastic job.
I would class them all as friends.
They all go above and beyond when required
All the carers we have now treat me with dignity and are very friendly and helpful.
I would not swap any of them. They do a fantastic job.
I would class them all as friends.
I would not swap any of them. They do a fantastic job.
I would class them all as friends.
They all go above and beyond when required
↩Reply from Nicola Hurley, Manager at Maycare Ltd
Thank you for your review, we always aim to improve the service that we provide.
Review from Debbie R (Daughter of Client) published on 18 December 2023 Submitted via Website•
Overall Experience
Our mum has now been with Maycare for almost 8 years and the level of care Mum receives is excellent, Mum's main carer is amazing, professional, caring, thoughtful and thorough, always going the extra mile, we would be lost without her.
We have no issues with the management/office team, in fact my...
Our mum has now been with Maycare for almost 8 years and the level of care Mum receives is excellent, Mum's main carer is amazing, professional, caring, thoughtful and thorough, always going the extra mile, we would be lost without her.
We have no issues with the management/office team, in fact my brother and I very rarely have to contact them, and if we have, any question/query has been dealt with immediately.
We have no issues with the management/office team, in fact my brother and I very rarely have to contact them, and if we have, any question/query has been dealt with immediately.
We would have no issue in recommending Maycare as a care provider.
↩Reply from Nicola Hurley, Manager at Maycare Ltd
Thank you so much for your review, your mum has been with us for a while now and we really value your feedback. We will continue to improve our service and care that we provide. Thank you again.
Review from J B (Daughter of Client) published on 13 December 2023 Submitted via Postal Card•
Overall Experience
I would like to commend the carries and management staff who cared for my father during the month of October after he was discharged from the hospital on an end of life pathway. The carriers were kind, and thoughtful and worked with dignity for my father.
I would like to commend the carries and management staff who cared for my father during the month of October after he was discharged from the hospital on an end of life pathway. The carriers were kind, and thoughtful and worked with dignity for my father.
↩Reply from Karina, Care Manager at Maycare Ltd
Thank you so much for your kind review, it was our pleasure to take care of your father.
Review from Valerie M (Client / Service User) published on 28 June 2023 Submitted via Review Postal Card•
Overall Experience
Very good service, staff always respectful, friendly and professional. Always willing to go that extra mile. Highly recommended.
Very good service, staff always respectful, friendly and professional. Always willing to go that extra mile. Highly recommended.
↩Reply from Karina .Ismail, Care Manager at Maycare Ltd
Thank you so much for your kind review. We really do strive to meet the service users' needs and it's nice to know that you are happy with the care you receive.
Review from Susan M (Client / Service User) published on 27 June 2023 Submitted via Review Postal Card•
Overall Experience
I am very pleased with all of my carers. They always treat me with respect and dignity. They always do what I ask them to do and nothing is too much trouble for any of them. I would recommend Maycare to anyone.
I am very pleased with all of my carers. They always treat me with respect and dignity. They always do what I ask them to do and nothing is too much trouble for any of them. I would recommend Maycare to anyone.
↩Reply from Karina .Ismail, Care Manager at Maycare Ltd
Thank you very much for your kind review. It makes us very happy to know that you are happy with the service you receive.
Review from Hema K (Client / Service User) published on 17 May 2022 Submitted via Website•
Overall Experience
I have had several bad experiences with Maycare. I have missed several appointments, including a Covid injection and today a trip to Alton. When they failed to turn up on time I was told they could not cover the period, but the carer said she had not been told I needed an early appointment. So my...
I have had several bad experiences with Maycare. I have missed several appointments, including a Covid injection and today a trip to Alton. When they failed to turn up on time I was told they could not cover the period, but the carer said she had not been told I needed an early appointment. So my husband showered me and I waited. The carer said she would come at a certain time but she did not turn up at all. Thus I am writing this review. I am going to follow this up with my doctors who I am seeing tomorrow morning, which I have been told Maycare will not be late for, and on Friday, in order to change my agency. I did not change them before because the Carers themselves are very good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 April 2023Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Maycare Ltd.
Accreditations
There are no accreditations posted yet for Maycare Ltd.
Meet the Team (0)
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Frequently Asked Questions about Maycare Ltd
How many Carers does Maycare Ltd employ?
Maycare Ltd employs 40 carers.
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